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There are a variety of shops, a popular takeaway, and a well-loved fish and chip shop...
Care Provided by Queen's Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Queen's Court for full pricing details and T&Cs.
Contact Queen's Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (23)
Queen's Court Reviews (71)
Queen's Court has a Review Score of 9.7 (9.712) out of 10, based on 21 reviews in the last 2 years.
Over all time Queen's Court has 71 reviews.
Care and kindness, compassion, good humoured, understanding, patience. All words I would describe Queen's Court in Bottisham.
The words you have chosen to sum up your feelings of Queens Court are lovely. Care and kindness, compassion, understanding and patience, all mixed with a bit of good humour, beautifully said - Thank you.
His safety and dignity were of the utmost importance to the staff. They were constantly attentive always aware of maintaining his privacy when appropriate. They also took the time to sit and chat with him and encouraged him to talk about his life. It amazed us how all the staff throughout the home knew Dad, had a laugh and a joke with him and encouraged his wicked sense of humour.
Not only did the staff look after Dad very well, but they also looked after us, making us feel part of a larger family. Dad’s end of life care was second-to-none with staff knowing when to check in on us and when to leave us alone. We are eternally grateful for their ongoing love and support.
Thank you for taking the time to write a review for Queens Court; your kind words are much appreciated. Looking after your dad was our pleasure, and your love of him and dedication to him as daughters, was lovely to see; he always spoke of both of you. Your dad had a brilliant sense of humour, even...
Queen's Court provided care for my father for 14 months, until his recent death, and at all times my mother and I felt included in decision making, cheered by the quality of care he received, and supported during difficult times. Dad's care was not always straightforward, and it was extremely important to us to be able to discuss the best way for things to be done - and then to see new ideas put into practice. The team in Osborne flat, where Dad lived, are amongst the kindest people you could ever hope to meet. The atmosphere is calm and gentle. Residents interact well with one another and the carers manage, somehow, to make sure everyone receives attention when they need it. This was a difficult time for us as a family, but the support we received, and the affection shown for Dad, as well as the steady good quality care he was given, made it all much easier. We will miss the Queen's Court team. Thank you.
Thank you for thinking about Queens Court and writing such a lovely review, at what has been and still is such a difficult time. As a family you were lovely, so supportive of each other and so caring, you and your mother should be very proud of how you continued to support your father right to the very end. He knew how much you loved him, as did we. It was our privilege to look after your father.
The care home has a happy atmosphere - all residents I have met seem cheerful and well presented, clean and well cared for. Carers are generally attentive, caring and kind. They are very respectful of each resident. Unfortunately, there does seem to be staff shortages at weekends - mainly agency staff used. People are kind and caring but no continuity for residents - particularly difficult for residents with dementia - they get confused and scared.
Thank you for taking the time to respond. We encourage families to dress residents' rooms with recognisable belongings from their home, to make each room individual and homely. Queens Court has had difficulties recruiting and there has been the use of agency staff, across the whole week, not just at weekends. Where possible we use the same agency staff to provide a consistent approach.
My late father had been a resident at Queen's Court for just over a year, during which time my wife and I got to know many of the staff following visits and phone calls. Dad was treated with kindness and respect and our calls were always met with good-humoured kindness and nothing was too much trouble i.e., taking a phone to him so we could chat. Those lovely ladies made Queens Court dad's home and did all they could. At the end of his life, the staff met all his needs with care, compassion and professionalism.
Thank you for the kind words. Staff appreciate hearing the positive feedback from families as we believe caring for someone until the very end is a privilege. In our final days would all wish to be treated with dignity, kindness and compassion, and to spend our final days comfortable, and I am glad that your Father felt that. Caring for your Dad was our pleasure.
My mother's family are extremely pleased with the care she is receiving in the care home. The staff treat her as an individual with respect and dignity. Mum has been made to feel inclusive and part of the bigger family of staff and residents in the home. After Mum's first year she seems very settled, supported and doing really well. Thank you.
The staff are very attentive to residents' needs and keep family informed of any medical issues, calling out to the GP without hesitation and notifying the family of falls etc. They always do their best to offer varied activities. They take care to treat residents with dignity and ensure cleanliness of rooms and residents.
Thank you so much for the review. It's lovely to hear the kind words from the families and friends of Queen's Court residents.
My mother has been a resident at Queen's Court for almost three years and during that time, she has received wonderful care. The staff are all friendly, approachable and caring. They treat my mother as an individual and know exactly how to reassure her when she is anxious. The food is of a high standard. Activities are available; encouraged but not forced if she doesn't wish to take part. Relatives are made to feel welcome and part of the family of Queen's Court. I feel very lucky that we found this care home through a recommendation from a friend.
Thank you for taking the time to write such a heart-warming review for Queens Court. It is our pleasure to support your mother and it is lovely to hear that relatives also feel part of our family.
My mother has been a resident here for exactly a year. During this time I have never once felt that she is unsafe, never once heard or saw the staff becoming angry, annoyed or disrespectful to any of the residents. Management are always helpful, will listen, advise and inform about my mother's health or behaviour.... And as a result, I can continue with my work and family life knowing that my mother is receiving first class care and attention when I can't be with her.
Thank you for taking the time to tell us about your experiences of Queens Court. I am so pleased that you have found our team at Queens Court to be caring and respectful. Your feedback is very important to us and I will ensure that it is shared with the team.
My father received superb care at Queen's Court for the last few weeks of his life. All the staff were extremely sensitive to both his needs and the needs of the family. Care staff found time to interact with him very positively and demonstrated great empathy. When one member of staff was not quite as positive as he could have been, the manager dealt with the situation quickly and effectively. When I went on holiday, the manager kept in touch by email and provided excellent communication.
The staff are absolutely lovely to my mum and really care about her welfare. The home has a relaxed, friendly, open and warm atmosphere. I always feel welcome when I visit and I'd like to extend my thanks to all the staff at Queen's Court.
Thank you for taking the time to tell us about your experiences of Queens Court. I am so pleased to hear that you are happy with the care your Mum receives. Your feedback is very important to us and I will ensure it is shared with our staff team. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 January 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 30 Jan 2026
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 11 Apr 2025
Join us and enjoy a 2-course lunch at Queens Court for just £7.50 Every Thursday at 1pm (arrive at 12.30pm) Good food, great company - everyone’s welcome! Booking is essential...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
There are no upcoming events for Queen's Court.
Accreditations
There are no accreditations posted yet for Queen's Court.
Meet the Team (1)

Yvonne Dawson is the Home Manager at MHA Queens Court, bringing 34 years of experience in the care sector. She began her career as a part-time care assistant and progressed through roles including Assistant Manager, Home Manager, and ultimately Area Manager, a position held for 10 years. During this time, Yvonne led services across a wide range of client groups, including learning disabilities, mental health, mother and baby units, homelessness services, and elderly care, always maintaining a strong focus on registered care and support for older people. Ten years ago, Yvonne chose to return to her roots in elder care, bringing with her a wealth of leadership experience and a deeply person-centred approach.
Under Yvonne’s guidance, Queens Court achieved a prestigious “Outstanding” rating from the CQC in 2019—an accomplishment that reflects the dedication and compassion of the whole team. The home is widely praised for its warm, welcoming atmosphere and exceptional standards of care, offering not just a place to live but a true home.
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