Brooke House staff were fantastic looking after Dad he was looked after with care and respectSandra C(Daughter of Resident/Service User)
I can't praise the staff more - mum is very happy and well cared forRosemary B(Daughter of Resident/Service User)
Brooke House staff were fantastic looking after Dad he was looked after with care and respectSandra C(Daughter of Resident/Service User)
I can't praise the staff more - mum is very happy and well cared forRosemary B(Daughter of Resident/Service User)
Brooke House Care Home is available for 35 residents who require residential or specialist dementia care.
Brooke House care home is set in four acres of gardens surrounded by farm land, and provides care for 35 residents, including a wing for individuals who may need help expressing their needs, known as Brookefields. This wing has 14 rooms, and the remaining 14 single rooms and one companion room all have en...
Care Provided by Brooke House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
* Subject to successful assessment
Contact Brooke House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Oana Lungan (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2010
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (33)
Brooke House Care Home Reviews (71)
Brooke House Care Home has a Review Score of 9.9 (9.885) out of 10, based on 19 reviews in the last 2 years.
Over all time Brooke House Care Home has 71 reviews.
Visiting Brooke House is always a happy experience. Mum loves living there and tells me you only have to mention something and it appears. Staff are all so patient and kind. Activities are good and Mum enjoys them. After a period of management change, we are relieved to see a great manager in place now. Thanks Brooke - we know Mum is in good hands.
Thank you for your review, Sarah, we strive to provide the best possible service to our residents here at Brooke House. I will be sure to share your positive review with the staff team.
The home is always warm and bright and very clean.
With residents varying degrees of Alzheimer's/dementia, it is difficult to engage in activities but this does appear to be, in our opinion, somewhat patchy.
Dining areas are superb, with attention to detail, beautiful crockery, cutlery, napkins and fresh flowers on every table.
The parent staying has been well cared for and has seemed to have relaxed and settled in the new surroundings. The parent visiting has been treated with kindness and consideration.
Thank you for your review; we are delighted to have your dad with us at Brooke House.
Thank you to all the staff.
Thank you for your lovely review, Sarah. I will be sure to feed back your comments to the staff team.
My father has been shown kindness, compassion and respect from all staff - manager, carers, ancillary staff. Communication with us, his family, is strong and any request/question we have is answered swiftly and fully. We are made welcome whenever we visit and never have the feeling that anything is put on for us for 'show'. When we visit, we can see that all residents are treated with the same care and patience as my father.
The home has a warm and welcoming atmosphere and clearly, a strong emphasis has been put on making it homely and not clinical. Nor does it have an institutional feel. The food is of a very high quality.
Choosing a home for my father was not easy and we are now quite confident that we chose the right home for him. The culture of Brooke House is to ensure residents continue to live their lives with dignity, which is equally important as any other aspect of their care - if not more so.
Thank you for your kind words. I will be sure to share this review with the staff team. We value your feedback and will continue to provide a high standard of quality care to our residents.
The home was always clean and smelt nice and the food passed Dad's very critical pallet.
Thanks for looking after Dad so well.
My father went to Brooke House Care Home after a spell in hospital in June. He has physically improved since being in the home but his mental capacity has deteriorated. The staff and support he gets are very good and he is happy to be there. The home is lovely with a wonderful garden and surrounding countryside. As my father says, "I am in the perfect place for a retired farmer". We are very pleased with our choice of home for our father.
I moved my mum to Brooke House around May after the care home she was in failed to care for her, this was the best decision I have ever made. From day one, I was so impressed by the home, the furnishings and the garden. My mum has excelled in every way possible and that's all thanks to such a wonderful team. The management team are amazing, their warmth, kindness and understanding. They really listen and care about what I am saying. The care that my mum has received has been nothing but love, support, understanding and friendship from the carers. The home is beautiful. It feels so homely and is always so clean and well-kept. The food is amazing, nothing is too much trouble and all the staff go above and beyond to make it such a happy place to be. I cannot thank you all enough for everything that you are doing for my mum. I know she is so happy here and she loves it.
Thank you for your lovely feedback. We aim to provide the highest level of person-centred care to your loved one.
My mother receives excellent care at Brooke House. All the staff are very kind and caring. They are patient and always treat Mum with respect. The house is set in a wonderful location and the facilities are very good.
Brooke staff are professional, caring and considerate and that applies to everyone, whatever their job. Since being at Brooke my partner has received extreme kindness and help for which I thank them all.
Since the appointment of the new manager, the whole atmosphere has improved dramatically, including proper recording of visitors entering and leaving. I do feel that more could be done by way of mental stimulus for residents capable of benefitting from it.
Have always found staff to be very caring and feel happy to leave my mother after a visit knowing she is being looked after.
I can't praise the staff more - mum is very happy and well cared for. There is such a warm welcome and lovely happy atmosphere in her unit. The lounge is a lovely sunny room and her bedroom is always very comfortable and clean.
I always find my father well cared for. He seems to be happy and I am pleased that there are various activities and entertainments that keep the residents entertained. My only real concerns are that sometimes other residents come into his room. One other concern is that sometimes his things have gone missing and we have been unable to find them. Overall I am very pleased with the care my father receives.
I am 93 years old. I have lived at Brooke House for more than seven years. For all of that time, I have been looked after extremely well and I am very content with the care I received. Brooke House is a happy place and the staff are outstanding.
Since visiting my sister for several years, the home has got steadily worse. The management and staff are constantly changing. No activities to stimulate the residents, occasional events, but not enough. Residents left to sit on their own. The grounds are a mess. The gardens and patio are full of weeds. The bedrooms are basic, with no comforts. Not a happy place.
We are always happy to receive constructive criticism and would love the chance to discuss this with you. Although we have seen some management changes, our core staff remain in post and they are highly regarded by residents and their families. We employ two activities coordinators and now Covid restrictions have been lifted, we are able to welcome entertainers and resume trips out.
The staff are kind and approachable. They have formed an excellent relationship with my father(his dementia makes him difficult) and they communicate well with him. One small niggle, my father's shower has been broken and unusable for the past two weeks. I would like this repaired asap, thank you. On the whole, Brooke House is a caring, well-managed home with excellent staff.
Thank you for your positive review, highlighting the caring nature of our dedicated staff. We are sorry for the delay in fixing your father’s shower, which was down to a difficulty in sourcing the correct part. It’s been ordered now and will be fitted as soon as it arrives.
My friend loves it here. The care staff are excellent and management are very good. My friend loves the views and enjoys getting out into the garden. The food appears to look nice and the cleanliness is very good.
Thank you for taking the time to review our home. I am so pleased to hear that your friend is enjoying the wonderful views and gorgeous garden. I will pass on your lovely positive comments to the team.
Care is excellent. Really caring, really engaging, lovely staff. Standard of care and protection during Covid is brilliant. Management very good, they get things done.
Thank you for your lovely review. I will share this with team Brooke as I know they will be delighted to receive such positive feedback.
My husband has been a resident for a few weeks. No concerns whatever around the care and staff attitude. One small complaint, one of his expensive hearing aids went missing, although I can understand how it can happen. Everyone is very nice and friendly and I am pleased that we chose Brooke House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 June 2023Requires improvement
- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (1)
There are no news items for Brooke House Care Home.
- 25 Jul 2026Organiser: Brooke House Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Meet the Team (3)
With over 10 years of experience in health and social care, I began as a care assistant and progressed into leadership roles, gaining a deep understanding of both frontline care and team management. Holding a Level 5 qualification in Leadership and Management, I’m dedicated to building positive teams and ensuring the highest standards of care. I’m drawn to Brooke House for its strong sense of family and teamwork, values that reflect my own.
Outside of work, I enjoy countryside walks, music, and family time.
I have worked for Brooke House as a lifestyle coordinator for six months. I have many years of experience, and am very passionate about keeping the residents happy and as mobile as possible, doing a variety of activities. I love to put a smile on each and every face, and I have got to say I have the best job in the world, and Brooke is a beautiful place to work.
Outside work, I love baking, going out for meals, keeping fit and my family time.
I started working in care seven years ago, initially as a support worker and later as part of the activity team. I joined Brooke House six months ago. I'm passionate about bringing fun, joy and companionship to the residents. My colleagues at Brooke House are always happy and helpful, and there is always a family atmosphere here.
Outside work, I like to read and spend time with my family and cats.
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