Brooke House Care Home

My advice is to keep looking, you will find somewhere far superior to this home.

Great place and staff first class.

My friend's sister is a resident and I often visit with her. The staff are always very friendly and attentive, nothing is too much trouble for them. It seems a very happy place and my friend's sister seems contented there.

I would have no hesitation in recommending Brooke House and would be happy for her to stay there again if ever needed.

My Mum has been staying on a temporary basis for respite. The staff have been nothing but accommodating. Mum looks the best she has been for years. Her appetite has come back due to the lovely meals. She is settled. The staff know her well and are able to give detailed updates on events, her care and needs. I have been able to relax knowing that she is stimulated and happy and enjoying her stay. She has been in very safe and caring hands. Mum has been in very safe hands.

I found the home ideal. The staff are very friendly, attentive and assisted my mother to settle down - in what is a new environment for her. They also help me with any questions I wish to ask. My mother enjoys the food and the personal attention she receives throughout the day. The management team are also very helpful in sorting out queries I have.

Both my parents are in care here, my father due to his great age and my mother who has alzhiemers. All the staff here are friendly, helpful and very caring. The food is home-cooked and excellent with a choice each day. There is plenty of entertainment to keep body and mind active, overall I don't think I could have found a better place for my parents.

My mum is leaving here a new woman!

My sister has been in Brooke House for nine months. The care she receives is outstanding and is always happy when we visit. Her husband was in Brooke House for three weeks before he passed away, the help, care and understanding he received in his last days were wonderful.

Staff are friendly and helpful. The level of cleanliness is of high quality and there is a busy schedule of activities.

Due to my mum not being able to care for dad and need to have home care, Brooke House have allowed us to pay weekly as long as we need care. I cannot thank them enough for looking after my dad. They do amazing work that goes unnoticed. They are all fabulous.

I find the staff treat my daughter with care and consideration at all times. The staff handle my daughter's difficulties with due care and compassion and to maintain her dignity as best as possible. I feel confident that with my daughter's ongoing problems she is in the best place.

They paid particular detail to his environment ensuring it was personal to his own history. They have also demonstrated a high degree of compassion given his challenging circumstances and always supportive of me.

The staff at Brooke House showed the same care and affection for my mother as they would for one of their own family, despite the demanding behaviour caused by her dementia. They were also extremely supportive to my sister and me making a difficult situation easier to cope with.

Brooke House is very professional and caring. My 63-year-old wife has now been a resident for 10 weeks and is suffering from mixed dementia (Alzheimer's and vascular dementia). The staff are welcoming to me, my family and friends and have helped us in this very difficult and emotional time and have helped my wife settle so quickly. She is happy in her own 'bubble' and is safe and comfortable.

Mum had lived at Brooke House for 9 years until her death in June. She always said how happy she was living in 'her' house as she regarded it. She particularly enjoyed the gardens and the views which reminded her of places in her past. She loved to talk about her life and staff members always had time to listen and share her memories. She was helped and encouraged to be as independent and lead as normal a life as possible despite the Alzheimers from which she suffered. More recently when she became unwell and increasingly frail she was very well looked after and in her final hours, she was not left unattended until her passing. This is a reflection on the home of the care, commitment and compassion shown to Mum over the years and in her end of life care. From our perspective, we have always been made welcome when visiting and have had any questions or queries answered. Their caring and kindness were extended to us at a very difficult time even providing a funeral tea for the family.

Mum has been a resident at Brooke House since October 2017 and has settled in very well. I am so pleased to see that mum is very well cared for by all the staff. You are always made welcome to visit at any time, everybody is so friendly and caring. The home is a peaceful place situated in beautiful surroundings with lovely gardens and rural views. So glad we choose Brooke House.

Mum has thrived despite losing her memory. Even dad initially reticent and ungracious has now succumbed to its charms. The house is clean, well kept, loving and friendly. The staff are amazing and so kind. There are no bells ringing unanswered, no foul smells, just laughter and genuine concern and respect for all residents.

The care shown at Brooke House is excellent. Both management and staff get involved on a day to day basis, with the residents being their top priority. An outstanding care home where nothing is too much trouble.

My father went into Brooke House in early Dec. He had suffered a stroke in August last year and then had a fall a couple of months later. It was clear that full-time care was needed. This being the case, he went into a home where his wife was already a resident, but it became clear he hated it and as a family, we felt quite uncomfortable about it. After searching, we came across Brooke House. From the minute I contacted them, the manager and the rest of the staff have been absolutely first class. My father has also now been diagnosed with vascular dementia, and there is no doubt he can be quite a handful at times with his demands, but the staff at Brooke House have been brilliant, taking every issue and problem in their stride very professionally. Up until this time, I have nothing but praise for the manager and her hard-working staff and would have no hesitation in recommending them to anybody looking for a Care Home that would give them great service and more importantly, peace of mind.