Brooke House Care Home

Mum has been a resident at Brooke House since October 2017 and has settled in very well. I am so pleased to see that mum is very well cared for by all the staff. You are always made welcome to visit at any time, everybody is so friendly and caring. The home is a peaceful place situated in beautiful surroundings with lovely gardens and rural views. So glad we choose Brooke House.

Mum has thrived despite losing her memory. Even dad initially reticent and ungracious has now succumbed to its charms. The house is clean, well kept, loving and friendly. The staff are amazing and so kind. There are no bells ringing unanswered, no foul smells, just laughter and genuine concern and respect for all residents.

The care shown at Brooke House is excellent. Both management and staff get involved on a day to day basis, with the residents being their top priority. An outstanding care home where nothing is too much trouble.

My father went into Brooke House in early Dec. He had suffered a stroke in August last year and then had a fall a couple of months later. It was clear that full-time care was needed. This being the case, he went into a home where his wife was already a resident, but it became clear he hated it and as a family, we felt quite uncomfortable about it. After searching, we came across Brooke House. From the minute I contacted them, the manager and the rest of the staff have been absolutely first class. My father has also now been diagnosed with vascular dementia, and there is no doubt he can be quite a handful at times with his demands, but the staff at Brooke House have been brilliant, taking every issue and problem in their stride very professionally. Up until this time, I have nothing but praise for the manager and her hard-working staff and would have no hesitation in recommending them to anybody looking for a Care Home that would give them great service and more importantly, peace of mind.

My father is so happy at Brooke House and his health has improved 100% since he arrived just before Christmas 2017. He loves the staff who are wonderful. The care is excellent and the staff so caring and professional.

I can't recommend enough. His room is comfortable and the food good. My father loves his bed which is important to him and he can watch the birds in the fantastic gardens.

My mother has recently entered Brooke House and to date, her care has been excellent.

All staff engage well with both my mother, and also relatives who feel welcome at all times.

Mum has been a resident at Brooke House since July 2017 and seems to have settled in very well. I feel this is due to the kindness, care and good insight in the first instance by the Manager and duty Manager who accommodated mum's needs in placing her in the right environment. The transition period went very smoothly and the manager re-assured me the whole time, which was an enormous help to me. I am so pleased to see that mum is very well cared for by all the staff. The home is a peaceful place situated in beautiful surroundings with peaceful rural views. We as a family are very glad to have found this home.

What a lovely friendly place Brooke House is, I was made so welcome and my Aunt was so happy, baking cakes and chatting with other residents and staff - it gave me great piece of mind to know she was being looked after by staff that really cared. Every time I visit the place is so clean and fresh, and my Aunt is always presentable and tidy, this is priceless!

I could not recommend you enough to anyone looking for a warm friendly and caring environment for a family member - many thanks to you all :)

If you have a problem the management staff are much more approachable.

We wish to say that since my sister has been in your care, for the past eight months the care home has been excellent. The staff have been extremely helpful and friendly. It is nice that the manageress hs now got a dog there on a regular basis to help the resident. Every time we come to see her we are always made to feel welcome. The only downfall is although her clothes are labelled she is still getting other peoples and shoes, which we have to sort out when we go, apart from that there are no complaints. Keep up the good work as it is a brilliant home.

My sister is treated with love and kindness by all the staff and her best interests are considered at all times. Staff are approachable and will always try to answer any questions. The home also has a good relationship with my sister's GP who will be asked to call if there are any problems.

My 90-year-old Uncle with Alzheimer's has been treated with kindness and dignity throughout his stay. The team have managed his dementia without any problem and have given him the tender loving care he needs. As an ex-nurse who expects the best care, I am delighted to say my Uncle has been given just that. The manager is exceptional as are most of her young team. Thank you.

I would recommend Brooke House to anyone wishing to find a care home for a loved one. The house is lovely and peaceful and the kind and caring staff go out of their way to make you feel comfortable and are always happy to answer any questions or look into any concerns. The patience and energy of the team have helped immensely at this very difficult time.

The care is exemplary, with very well trained caring staff, and good equipment

There is a choice of meals.