






Burgh House is a two-storey building set in the rural landscape of coastal Norfolk and ensures residents lead as full a life as possible in a warm, friendly and caring environment.
The single and double bedrooms at Burgh House have en-suite facilities and are attractively furnished and decorated. Each room has a phone and television point and residents are encouraged to personalise their rooms to create a home-from-home environment.
The house also...
Care Provided by Burgh House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Burgh House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Burgh House Residential Care Home Ltd
- Private Owned
Person in charge
- Shonah Wade(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (9)
Visiting
- No restrictions on visiting hours, if however wishing to view the home for the first time, please call ahead and the team will ensure someone is available to show visitors round.
Parking
- The home has a large car park to the front of the care home with ample parking space.
Burgh House Reviews (105)
Burgh House has a Review Score of 9.4 (9.410) out of 10, based on 9 reviews in the last 2 years.
Over all time Burgh House has 105 reviews.
Burgh House is a very friendly care home. Staff very kind and helpful. My mother is in there also my mother-in-law and I am more than happy with how they are cared for, would highly recommend.
My Nanny has been a resident at Burgh House for over 3 years. She is well cared for and is very happy within the home. The staff and management are very friendly and helpful and she gets excellent care provided. I am extremely happy my Nanny lives within such a lovely environment supporting her needs and she feels safe and secure. There is lots of entertainment and activities going on and its lovely to see the residents joining in and having fun.
Thank you for your review, it is greatly appreciated and makes all the hard work worthwhile.
It would suit me very well to end up there - but not just yet!!
Home from Home!
Support & care is second to none. The manager is very supportive & professional. When my mother moved into B House (aged 90) her Life expectancy was 8 weeks. 14 months on, she is looking forward to her Granddaughters wedding Sept 2017! This has been achieved by a combined effort from the manager and his staff & the love of family.
The telephone is always answered by a human being! The manager and his efficient secretary are always available to respond to enquiries. It isn't unusual to see him participating in a game of bowls with his residents!
Over the past 12 months, my mother has been taken to 'The Sealife Centre' & couldn't wait to tell me that the manager had given her plenty of coppers for the slot machines! They went out for a Christmas Dinner & were also taken to see 'Aladdin' at 'The Pavilion'. Mum also enjoyed a trip to the Circus. Over the past 14 months, Burgh House has hosted 3 lovely Garden Parties with refreshments & live music for the resident's &their families.
Hi, thanks so much for this review, it has been a pleasure caring for your mother and we can't wait to see her celebrating on the day of the wedding.
Each of them requires different care needs, which are always met and carried out to a very high standard with, dignity, respect, love and care at all times. All the staff are always friendly and everyone greeted with a smile, nothing is too much trouble for any one of them, what ever their needs are at different times of the day or night.
Burgh House is always bright fresh and airy, and all residential bedrooms and social areas are always kept spotless at all times.
Burgh House is a professional, happy and welcoming home.
Thank you for such a positive and lovely review we always strive to improve and offer the best we can and reviews like this help give us the motivation to keep doing the best we can, thanks again.
I find Burgh House the next best place from home. Cozy, comfortable and caring. The carers there are wonderful so dedicated to their jobs and nothing is too hard or difficult for them to do. Pleasant atmosphere, fresh and love to smell the food cooking. The management is very friendly, knowledgeable and easy to talk to. Thank you, Burgh House and staff for caring so much about your residents.
Thank you so much for such a lovely review, we all work very hard and this kind of response to our work is very much appreciated by all.
He had a massive brain bleed resulting in him having a stroke down the left-hand side of his body and there was nowhere else for him to go.
He has been there 15 months now and has settled very well and I am grateful to management and staff for the excellent care being given to him.
My mother and father have a lovely room and I know they are well cared for. They have been in a care home in another location which was less than adequate and I was very concerned about them being there. It was very upsetting. I visit them now, with the knowledge that they are fine. I am informed about their health and the staff are always on hand to help with anything. There are regular planned activities for them to enjoy.
I visit regularly after work and a member of staff will often bring me a cup of tea, which is very thoughtful.
Thanks so much for your positive feedback. We are always happy to help and extremely happy that the service is meeting your and your parent's needs.
The staff at Burgh House have managed to create a family home environment where the residents are treated as such and not 'patients'. I cannot thank or praise them highly enough.
Hi Yvonne, thank you so much for your positive comments, we are so happy your mum and dad have settled so well into their new lives here at Burgh House. I will pass your feedback onto the staff as it is their determination, care and hard work that makes our home so special. Thanks again.
Our stepmother settled in gradually after her initial respite care and despite various upsets with her general physical and mental health (to be expected at 93!) she is faring well and quite happy at Burgh House. The home liaises with us (as LPAs) if there are any problems and one particular health issue has now been solved with medication after appropriate professional advice and support from the home's Manager and his hardworking, understanding staff. Other problems are sorted meaningfully and respectfully and we are never treated (or is our Stepmother with any disdain by a happy care team!
Thank you for your valued feedback, I am so pleased that you are happy and have received a good quality service from our team.
Everything was done to provide care so that she could end her days in her own surroundings with as little pain and suffering as possible.
Burgh House provided a programme of entertainment that residents can participate in if they wish.
Mums wishes were always tended to by willing staff, from delivering meals to toilet needs anytime night and day.
We had no worries about Mums care, with peace of mind that she was being well looked after.
Thank you all very much.
Thank you for so much, it was always a pleasure caring for your mum and a pleasure to get to know such a lovely family.
Like many other people, I was very sceptical when my friends family informed me that they were placing their mother into a care home. I have completely changed my mind. Burgh House is truly a very special place. The staff are very helpful, polite and clearly genuinely care about their residents. There are activities going on every day, church services at the home and regular entertainment. Families and friends are welcomed with a smile from all staff and they are able to stay and eat with their relatives/friends if they wish.
I would highly recommend Burgh House and know where I am going when the time comes.
Thank you so much for your positive comments I will pass this onto the staff who work so hard to improve standards for the people who choose to live in our care. Many thanks.
Thank you, Burgh House for being the perfect place for respite for Nan.
Thank you so much Suzi your comments are greatly appreciated. Looking after your Nan is an absolute delight and we all can't wait to see her again. From all at Burgh House.
I would like to thank each and every staff member at Burgh House for the unconditional loving care and friendship you gave to my mum. Her time with you was so special to her as you all became close friends. She spoke very highly of you all and loved living at Burgh House Residential Care Home. Thank you so much for all you did for her, mum lived a much richer life knowing and being with you all. Also a big thank you from us all for the support you gave us during the last stages of mums life, you are an incredible bunch and we look upon you as our friends.
It was a pleasure for all the staff at Burgh House to get to know such a wonderful person like your mum and its always a joy when you have such supportive family to help when making important care decisions, thanks for your support.
Invited to a garden party before moving in, excellent way to introduce her to her new home. Was quite clear that this was going to be a great home for mum to move into. The Lady who had given up on living, eating, not getting up in her previous home has now changed to a completely different person. Eating the excellent food provided, getting up, and actually smiling again. She has been made very welcome by all. The manger is very hands on with residents, such a genuine caring manager. He is willing to help and please both mum and family. He is approachable, honest and very professional. Nothing is too much trouble for the carers/staff. Mum is treated with respect, she does have her health problems but this is being extremely well managed. She has a wicked sense of humour which has returned, this is down to the friendliness and caring of the excellent staff. Mum walked holding a carers hands for the 1st time in a year, this is proof of the excellent care she is getting in a great home.
Thank you so much for this amazing feedback, we are so grateful for your positive comments and that we are able to assist your mum in becoming the old mum again. She is an amazing lady with such a wonderful sense of humour and we are very lucky to have her in our care.
Lovely care home with lovely staff members helping the elderly including the relative of mine. Came to visit the home once before, the staff are always there when the buzzers are rung. Food and drink is great.
Thanks for the positive feedback, it's always greatly appreciated.
The meals are excellent and residents get a choice every day. The home is always spotless and residents have a choice of day rooms. Their bedrooms are very bright and the whole home has a very homely feeling from the moment you walk through the doors. Thank you to the management and all the staff for making my mum feel very welcome.
Thank you so much for your positive comments, it is greatly appreciated.
Having worked in Dementia Care for the last 13 years my only regret is that you are too far away to recommend for our clients.
Keep up the good work and many heartfelt thanks to all the staff at Burgh House.
Thank you, it has been a pleasure caring for your Auntie and meeting such a loving family.
My nanny has settled in very well here and is very happy. She has been made to feel very welcome and part of the family. She loves the staff and is always saying how wonderful they are and that they will do anything for you. She says the food is really lovely too.
She has been encouraged to join in with the activities on offer which she has done and she seems to have enjoyed everything she has taken part in. She has no complaints at all.
She was living with my mum and dad for a few years before moving here and it was a tough decision but we know we have done the right thing, she is in the best place, and to be honest we should have gotten her in here sooner.
This care home is a really lovely place, with wonderful staff who always do their best for the residents and they also make the visitors feel welcome too.
A lovely, friendly, welcoming and fun care home which "cares".
Thank you Amanda, we really appreciate your valued feedback and take great pride in providing excellent care to those who need it. The support of families such as yours always makes our job more rewarding, thanks again.
My nanny has been at the home for a few months now, she has settled in lovely and is very content. The care staff and management are fantastic all are kind, helpful, caring and professional, they are a family run care home which shows greatly as when visiting it is very family orientated and welcoming.
Hi Kerry, thanks so much for your comments it's a pleasure to care for your nanny and to have such a lovely, caring and supportive family to work with.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Burgh House.
There are no upcoming events for Burgh House.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Burgh House
Accreditations
There are no accreditations posted yet for Burgh House.
Meet the Team (3)

I have worked in Health and Social Care for 30 years starting from the age of 18. I am delighted to have been appointed to Registered Manager within Burgh House and working locally within my home town.
I am qualified with NVQ Level 4 in Health and Social Care & Registered Managers Award and have various Training courses undertaken within the companies.
I am passionate about good care and believe everyone should be cared for as if they were your family, that way everyone will receive the best you can offer.
I believe in my staff and will endeavour to support them throughout their journey with me.

Em has worked for Burgh House Since 2019, during this time has been promoted to Assistant Manager and continues to lead a team of 55 Members of staff. She oversees the Medication System and staff-led competencies.

Chloe was employed in 2019 and has been promoted to Assistant Manager during this time. She is responsible for Resident related systems, such as Care Planning and Medication. Chloe oversees a team of 55 staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burgh House to verify any information. View our terms and conditions. Burgh House has an Enhanced Service -more info.