Burgh House is a two-storey building set in the rural landscape of coastal Norfolk and ensures residents lead as full a life as possible in a warm, friendly and caring environment.
The single and double bedrooms at Burgh House have en-suite facilities and are attractively furnished and decorated. Each room has a phone and television point and residents are encouraged to personalise their rooms to create a home-from-home environment.
The house also...
Burgh House is a two-storey building set in the rural landscape of coastal Norfolk and ensures residents lead as full a life as possible in a warm, friendly and caring environment.
The single and double bedrooms at Burgh House have en-suite facilities and are attractively furnished and decorated. Each room has a phone and television point and residents are encouraged to personalise their rooms to create a home-from-home environment.
The house also has two communal lounge areas, including a quiet lounge where residents can read and relax, or a large, more lively lounge which features a large screen television.
Another great delight is the landscaped garden and patio area where residents can put their green fingers to good use, or simply relax in the sunshine.
Residents can enjoy home-cooked food which is served in a spacious dining room by friendly staff. All palettes and individual diets can be catered for by the experienced kitchen staff who aim to make every meal time a pleasure.
Entertainment is regularly scheduled at the home and includes all seasonal and patriotic occasions and events. The care home provides residents with a range of optional entertainment including: weekly keep fit classes, local outings, quizzes and crafts.
Burgh House also has a visiting hairdressing, chiropodist and dry cleaning service which are available upon request.
Contact Burgh House to confirm what's included and get a personalised quote:
Burgh House has a Review Score of 9.4 (9.410) out of 10, based on 9 reviews in the last 2 years.
Over all time Burgh House has 105 reviews.
Dad simple adores the food and is now eating food he would of refused if I gave oe vegetables and some fruits. Well done...
Dad simple adores the food and is now eating food he would of refused if I gave oe vegetables and some fruits. Well done all.
Thank you so much for your lovely review, we are honoured to be given the opportunity to care for Dad. I will ensure the staff see the positive feedback. Thank you again
Everyone at Burgh House is tentative and they genuinely...
I highly recommend Burgh House.
Thank you so much for the positive review. I am delighted to read the comments that the staff are treating Mum with respect, dignity and empathy, we are lucky to have Mum as part of the Burgh House family. I will ensure i share this with all the staff as they will be delighted to receive such lovely feedback.
Mum suffers from Alzheimer's and she has been a resident of Burgh House since June 2024. From day one, I found the home to be well run, with the staff friendly and approachable. There are weekly activities, which mum was originally able to participate in, and which she seemed to enjoy. As her...
Overall I am really happy that I chose Burgh House
Thank you for taking the time to submit such a lovely positive review, the staff work very hard ensuring the residents are cared for with respect and dignity. Thank you for entrusting us to care for your Mum within our family. I will share this review with the staff. Thank you
4 Genuine concern shown for all...
Cannot praise highly enough
Wow, Thank you so much for taking the time to submit such a lovely positive review. The team will be delighted with the recognition of their hard work and commitment to all our residents. I will share this with them all. Thank you once again for allowing us to care for your Mum it truly is an honour.
My Father has been at Burgh House since June 2024. He has settled in well even though he tends to keep himself to himself. There are activities he could join in with but prefers not to. He is very strong willed and tries to be as independent as possible. The care staff acknowledge this and support...
Overall I am pleased we found Burgh House and thank all the staff and management for their dedication.
The staff at Burgh House treat my mum with care and dignity. They encourage her to join in activities and to sit in the main room and go into the dining room for meals. They contact me if there are any issues around mums condition or needs.
The staff at Burgh House treat my mum with care and dignity. They encourage her to join in activities and to sit in the main room and go into the dining room for meals. They contact me if there are any issues around mums condition or needs.
From the moment our family connected with Burgh House, we knew we had found somewhere truly special. The staff welcomed our dad with genuine warmth and respect, treating him not just as a resident, but as a member of their extended family. Their compassion, attention to detail, and professionalism...
Thank you to everyone at Burgh House for your incredible dedication and for making a real difference.
Wow! Thank you so much for your wonderful review, it was an honor to have met and given the opportunity to care for Dad, a true gentleman. This review is a true testament to the hard work and dedication the staff team shows on a daily basis. I will ensure this is shared with the team. Thank you again for taking the time to review Burgh House.
We found Burgh House at short notice, I viewed on same day of calling, very open with information and showed me all the facilities which were perfect for Mum's needs of respite, she loves it so much she has decided to become a permanent resident. I haven't seen her this happy in a long time. All...
We found Burgh House at short notice, I viewed on same day of calling, very open with information and showed me all the facilities which were perfect for Mum's needs of respite, she loves it so much she has decided to become a permanent resident. I haven't seen her this happy in a long time. All staff members are very helpful, polite, caring and treat Mum with respect. Thank you. It has taken a huge weight off my shoulders.
Thank you so much for taking the time to submit a review, I am delighted that Mum decided to stay with us, Mum is a lovely lady who has settled in well. The members of the team are all amazing and I will share your positive feedback with them. Thank you.
Our mother resided at Burgh House for five months until her passing a few weeks ago at the age of 98. My sister and I would like to express our sincere thanks to all the staff for the outstanding care she received whilst at Burgh House. Nothing was too much trouble. The management was also...
Our mother resided at Burgh House for five months until her passing a few weeks ago at the age of 98. My sister and I would like to express our sincere thanks to all the staff for the outstanding care she received whilst at Burgh House. Nothing was too much trouble. The management was also outstanding, ensuring my sister and I were looked after at our time of need. Thank you to the manager and one of the assistant managers, you have created an amazing care home you should be very proud of.
Thank you so much for taking the time to submit your review, Mum was a delight to look after and myself and the team were honoured to have been given this opportunity. We are very proud of the team at Burgh House and will continue to ensure all residents receive first-class care and support.
My mum has now been in Burgh House for a year, it took her a while to get used to being in a home, but now she is enjoying it. Her quality of life has improved a lot, she likes taking part in all the activities. The home is lovely and bright with no smell of urine. All the staff are friendly and...
My mum has now been in Burgh House for a year, it took her a while to get used to being in a home, but now she is enjoying it. Her quality of life has improved a lot, she likes taking part in all the activities. The home is lovely and bright with no smell of urine. All the staff are friendly and always available if there is a problem. I would not hesitate to recommend this home to family and friends.
Thank you so much for taking the time to submit a review, the lovely positive feedback will be passed on to the team to reinforce the good work they do. Thank you again.
The overall condition of the home is good but the...
The overall condition of the home is good but the lift is very small and it's a struggle to get in with a wheelchair. Cleanliness on the whole is good, laundry very good, sometimes the table in the room is not cleaned regularly especially the legs! The staff all work hard, are very polite and kind. Always happy to listen and get issues corrected asap. Unfortunately the food is poor at times.
Thank you so much for taking the time to submit a review. I will ensure your feedback is actioned and I will certainly let the departments know the gaps identified. Thank you again for your positive feedback I will ensure they are shared.
I find Burgh House a home from home for Mum. Staff are always kind and friendly and do their best even when rushed off their feet. Food always looks tasty and wholesome. If I have an issue I can always approach a member of staff and management and mostly deal with it straight away, equally, they...
I find Burgh House a home from home for Mum. Staff are always kind and friendly and do their best even when rushed off their feet. Food always looks tasty and wholesome. If I have an issue I can always approach a member of staff and management and mostly deal with it straight away, equally, they come to me if a problem has popped up. Happy we chose Burgh House for Mum. She likes living there.
Thank you for taking the time to complete a review. The whole team at Burgh House are exceptional and strives to provide the best service. I am glad you have entrusted us to care for Mum.
My auntie spent the last few months of her life at Burgh House as she became difficult for us to care for her at home. I write on behalf of our family as she only had surviving nieces and nephews. Burgh House is just down the road and we always heard what a lovely place it was. Now we have had...
Burgh House during a challenging time for our family will always be remembered and appreciated.
Thank you for taking the time to review Burgh House. I am pleased that we were able to offer the family some reassurance that Aunty was being well cared for. I will ensure the team members are made aware of the excellent care they provide. Thank you again for the lovely feedback
The home is clean, fresh and bright, and a happy place to be.
The home is clean, fresh and bright, and a happy place to be.
Thank you for taking the time to send in a review. It's lovely that everyone is kind and pleasant, all the staff do an amazing job. It's a pleasure to read. Thank you again.
So happy to have found such an amazing place to care for my dear mum. The home goes the extra mile all the time to provide the best possible care. The events programs are so bang on for the residents and there are lots of choices. No one really wants to put a loved one into care but Burgh House has...
So happy to have found such an amazing place to care for my dear mum. The home goes the extra mile all the time to provide the best possible care. The events programs are so bang on for the residents and there are lots of choices. No one really wants to put a loved one into care but Burgh House has such a family feel about it we all agree Mum is living her best life. The staff are a credit to their occupation and keep us fully updated with all of Mum's care plans. I can fully understand the high score they receive for the service they provide.
Thank you so much for the lovely review, I am delighted that Mum is living her best life. I 100% agree that the staff are a credit and we are lucky to have them. Thank you from us all at Burgh House.
Both of my parents are in Burgh House they are very happy there, all the staff are very caring and helpful. Their room is lovely overlooking the well-kept garden, which they are looking forward to sitting in when the weather is warmer! All their pictures and family photos were fixed to the walls by...
Both of my parents are in Burgh House they are very happy there, all the staff are very caring and helpful. Their room is lovely overlooking the well-kept garden, which they are looking forward to sitting in when the weather is warmer! All their pictures and family photos were fixed to the walls by the maintenance staff which made their room more homely, thanks to everyone for making them so welcome!
Thank you so much for the lovely review, I am pleased to read Mum and Dad have settled in well, its a delight to care for them. Their room certainly looks homely. Thank you again for the positive words
I have been very happy with the standard of care my mother has received since she has moved in. In the 3 years Mum has lived at Burgh House, she has received excellent care. The staff are friendly and polite. Mum also gets on well with the other residents.
I have been very happy with the standard of care my mother has received since she has moved in. In the 3 years Mum has lived at Burgh House, she has received excellent care. The staff are friendly and polite. Mum also gets on well with the other residents.
Thank you for your kind review, it's lovely to read that Mum is being well looked after. The staff all work extremely hard to ensure everyone receives the best care.
Compared to our experience with other care homes, Burgh House appears to offer its residents a lot more interaction, entertainment and excursions. This is clearly very important to the mental well-being of residents and a confidence builder for our family. No one likes to see their loved ones in...
Compared to our experience with other care homes, Burgh House appears to offer its residents a lot more interaction, entertainment and excursions. This is clearly very important to the mental well-being of residents and a confidence builder for our family. No one likes to see their loved ones in care at all, but when they are, they want to see them being cared for and shown empathy, respect and even love.
Thank you for your kind words, Burgh House strives itself with caring, competent staff who all care for the lovely residents regardless of their area of work. I will ensure the staff team is made aware of your kind words.
As is usual, our visits to the home are welcoming, even though the staff are very busy. Our stepmother isn't aware, her moods are 'up and down' so we are ordered 'not to chat' or 'to go home' at times, but staff are available for updates! I had Covid in December so not so many visits. A lot of our...
As is usual, our visits to the home are welcoming, even though the staff are very busy. Our stepmother isn't aware, her moods are 'up and down' so we are ordered 'not to chat' or 'to go home' at times, but staff are available for updates! I had Covid in December so not so many visits. A lot of our time has been taken up by calls and emails to social services and Stepmother's bank HO dug to a problem, now sorted. We are relieved that Stepmum can remain at Burgh House.
Thank you so much for taking the time to write this lovely review, I will pass on your comments to the care team who all work very hard to ensure the well-being of the residents are met at all times.
I moved my mum to Burgh House in July 2023. It took about 6 weeks for her to settle in but now she loves it and joins in all the activities. The staff are all friendly and approachable and you can see they actually care about the residents. I like the fact I can visit Mum whenever I wish, no...
I moved my mum to Burgh House in July 2023. It took about 6 weeks for her to settle in but now she loves it and joins in all the activities. The staff are all friendly and approachable and you can see they actually care about the residents. I like the fact I can visit Mum whenever I wish, no appointment necessary, as is the case with some care homes. I would recommend Burgh House to anyone.
Thank you so much for this lovely review, I will certainly pass this on to the carers, they will be absolutely delighted as they work so hard to make the resident's life the best it can be.
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I have worked in Health and Social Care for 30 years starting from the age of 18. I am delighted to have been appointed to Registered Manager within...
I have worked in Health and Social Care for 30 years starting from the age of 18. I am delighted to have been appointed to Registered Manager within Burgh House and working locally within my home town.
I am qualified with NVQ Level 4 in Health and Social Care & Registered Managers Award and have various Training courses undertaken within the companies.
I am passionate about good care and believe everyone should be cared for as if they were your family, that way everyone will receive the best you can offer.
I believe in my staff and will endeavour to support them throughout their journey with me.
Em has worked for Burgh House Since 2019, during this time has been promoted to Assistant Manager and continues to lead a team of 55 Members of staff. She oversees the Medication System and staff-led competencies.
Chloe was employed in 2019 and has been promoted to Assistant Manager during this time. She is responsible for Resident related systems, such as Care Planning and Medication. Chloe oversees a team of 55 staff.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 48 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burgh House to verify any information. View our terms and conditions. Burgh House has an Enhanced Service -what an Enhanced Service includes.