






Burgh House is a two-storey building set in the rural landscape of coastal Norfolk and ensures residents lead as full a life as possible in a warm, friendly and caring environment.
The single and double bedrooms at Burgh House have en-suite facilities and are attractively furnished and decorated. Each room has a phone and television point and residents are encouraged to personalise their rooms to create a home-from-home environment.
The house also...
Care Provided by Burgh House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Burgh House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Burgh House Residential Care Home Ltd
- Private Owned
Person in charge
- Shonah Wade(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (9)
Visiting
- No restrictions on visiting hours, if however wishing to view the home for the first time, please call ahead and the team will ensure someone is available to show visitors round.
Parking
- The home has a large car park to the front of the care home with ample parking space.
Burgh House Reviews (105)
Burgh House has a Review Score of 9.4 (9.410) out of 10, based on 9 reviews in the last 2 years.
Over all time Burgh House has 105 reviews.
My wife had to go into a care home as I’m 85 years old and was no longer able to provide the care at home that she needed. This care home was once used by a dear friend of ours and we did visit every a few times before she passed on. We were so impressed with the care she received we had no hesitation in choosing Burgh House. My wife has now been there now one year and four months and because we have been married for over sixty-five years and very, very rarely separated she found it at first very difficult to settle in. The management went out of their way many times to help her settle in including changing her room and finding space during the day where she could continue with her hobby. They have been wonderful and she’s now very settled and happy and now helps any new guests to settle in if they are finding it difficult like she went through.
Thank you so much for the lovely review, I will ensure all the staff are made aware of this lovely review. Thank you for taking the time.
My dad was 95 and he went into Burgh House Care Home while we went on a break. The staff were kind and caring. His room was lovely and looked out onto the garden. He enjoyed his days there, they got him all his foods he liked to eat in. Nothing was too much trouble and I feel that I was listened to on all things I needed to know.
Thank you so much for taking the time to submit your review, Burgh House strives to ensure every person is treated with dignity and respect and every individual's wishes and needs will be catered for the best we can. I will pass this lovely review on to the team.
We have not had any issues, mum has been here for around 7 years now.
There are activities during the week, leaving the weekends generally for family and friends visits.
The home did exceptionally well during the covid outbreak.
Thank you for your lovely review, I will pass this on to the care and domestic team as they work so hard to ensure all residents are well cared for. Thank you again.
The carers that look after my nanny are kind and compassionate. They show love to her and make her feel like she isn’t alone as my nan sometimes finds it hard being away from her own home. The facilities and the environment are amazing. Just an overall lovely place
Thank you for your lovely review, I will pass this on to the staff. The staff at Burgh House works extremely hard to ensure the well-being and needs of all the residents are met.
I am most impressed by the general attitude of the staff and the care they take to preserve the dignity of those cared for. Those cared for are referred to as residents, not patients. The clothes they are given to protect their clothes are called napkins, not feeders. The windows are set low in the walls which looks strange from outside but this makes the residents able to see outside rather than just looking at the sky. There is no smell of urine at all.
Thank you for your kind review, I will pass this on to the staff team. The team works tirelessly to ensure the welfare of the residents are cared for at all times.
The staff were all excellent, friendly and helpful. The food was very nice.
My dad recently became a permanent resident at Burgh House. As a family, we did not really want to see Dad in a care home, but unfortunately, it was no longer possible to manage him at home. The team at Burgh House have been so understanding of all my worries and any issues that arise they always address promptly. The care staff and management team really do care and will look at each resident as an individual. They are happy to discuss and implement individual requests/needs even if these are not part of the usual routines. Thank you to all the team. I would definitely recommend.
My aunt moved to Burgh House in March 202, sadly dying in late October at the fantastic age of 98. Burgh House staff made the last few months of my aunt's life as happy and comfortable as they possibly could. I had confidence in them, their care and their professionalism. I felt they always had my aunt's best interests at heart and were welcoming of her family. As a social care manager myself I would have no hesitation in recommending Burgh House, its staff and management team for looking after my aunt so well in those last few months of her life.
Thank you so much for your kind words, the team work extremely hard and I will ensure they receive your feedback.
From the first phone call to the manager who came to our home which was very informal, discussed Burgh House and the service they provided for my father. Initially my father was going to stay for respite for a month. We have now a confirmed diagnosis of Alzheimer’s. Unfortunately, we are unable to sustain the high level of care in his own home. The manager and staff were very welcoming.
Thank you for such lovely comments, we are so pleased you have been happy with the service we provide at Burgh House.
My Aunt was resident in Burgh House from May 2019 to September 2021, and during that time had excellent care from the team there. From being in a confused, lonely and physically weak state on arrival she improved immediately and enjoyed the company of the residents and being the home where her mother (my grandmother) was resident for many years too. During the covid19 pandemic, the staff at management at Burgh House diligently protected the residents and kept them safe.
Thank you so much for such positive comments I will ensure I pass these on to our wonderful team.
My mother recently passed away and was residing at Burgh House. The care and kindness shown to both my mother and myself was amazing, even after mum's death everyone continued to support me and offer assistance. All at Burgh House are exceptional people and I wish them a happy future.
Thank you so much for such wonderful comments, we always try to care for everyone involved including family and it makes me so happy to hear you have felt that from our team here at Burgh House.
Thank you!
My mum has only been at Burgh House for just over a week but already she is happier and more content. All the staff are friendly, helpful and efficient and mum is definitely benefiting from the excellent care and support she is receiving.
Thank you so much for your kind words, I will be sure to pass them on to the staffing team.
Our mum has only been at Burgh House for a week and she is already looking so much better. She’s so much happier too and more relaxed. The owner/manager has been excellent, friendly and professional and organised everything for her arrival in a very short time. He, along with the staff have made the transition so smooth and made mum feel so welcome and my sister and me. Everything that was said would be done has been done and mum is settling in well. My thanks to you all.
Thank you very much for such lovely comments, I'm sure your mum will be very happy with us.
The care given was always excellent. Carers kept in touch, with care plans and changes reported to my sister and I. The Manager and secretary always kept in touch about any problems, and the information was always given in an appropriate and professional manner. The food was good with lots of variety. My sister and I could not have asked for better care for our mum, we as a family would recommend Burgh House to any families looking to keep their loved ones safe and looked after while needing care and assistance in their later years.
Thanks to all involved in my mum’s journey.
Karen,
Thank you so much for such wonderful comments, your mum will be missed dearly as will you all. I will pass your comments on to the staff, thanks again.
It's been a hard twelve months for everybody involved in the care home and they have managed to keep the place running and families updated.
Thank you so much for your kind comments, I will pass them on to the team.
All staff and management are prepared to help residents when needed.
10/10 in all aspects of the home.
My sister has been a permanent resident at Burgh House since July 2019. The care she has received during that time has been excellent, the management and staff provide a very high-quality care package for the residents and every effort is made to ensure that the residents are happy and well looked after. My sister is very happy to be living at Burgh House and I would have no hesitation in recommending the home to anyone who is looking for a care home for their loved one/s.
Thank you so much for your wonderful review, it's always a pleasure and we are very grateful for such kind comments.
Nan soon began to flourish and became stronger with each passing day with the love and care from all the wonderful care team. She truly thrived on the tasty home-cooked food and loved all of the entertainment that is offered - particularly the sing-along parties!
She had become frightened in her own home, but this fear evaporated at Burgh House, and this was a pure joy to see.
Nan became my nan again, and for that, I will always be so grateful.
My Nan sadly passed away last week, but even at this incredibly difficult time, this wonderful home shone through. With careful safety checks, I was able to be with my nan in her final days. My nan was cared for with such love, dignity and compassion by the amazing team, and I too was always so well supported. I cannot thank you all enough for everything you have done.
What wonderfully kind words, thank you so much. I will forward your comments on to the team as they will be so appreciative of them. It's always a pleasure to care for people and we pride ourselves on not just caring for the resident but for the whole family. Thank you for letting us care for your wonderful Nan.
My Mother recently had 3 weeks convalescence care at Burgh House following a lengthy hospital stay, and from start to finish, the attention to her needs were absolutely first class. Mum had endured a very difficult few months with ill health, and was in great need of TLC - she was certainly given great care and attention. She had a lovely bright en suite room, and all her needs were met and indeed exceeded. I had real concerns about Mums potential to fall but the Manager and his team went above and beyond, to ensure her safety at all times, and kept a close watch on her mobility (and safety) as her health and strength began to improve and she became more mobile. All the staff, without exception, were cheerful and helpful, and Mum enjoyed her daily visits from the chef! She happily advised that the food was really lovely! The Manager communicated with me regularly about Mums welfare, and even with the present Covid issue, very careful visits were supported. The whole team deserve a big thank you!
Thank you so much for such a lovely review, we're so glad that she is now back in her own home and able to live independently again, take care and you know where we are if you need us again.
We found the staff very friendly and welcoming. Mother went there for respite following a stay in hospital with a broken leg so she was not very mobile. Staff listened carefully to the family when putting together a care plan. Mum had regular welfare checks to ensure her wellbeing. Staff were also very accommodating in allowing visits where possible, which helped with mum's mental wellbeing as well as her physical recovery.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Burgh House.
There are no upcoming events for Burgh House.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Burgh House
Accreditations
There are no accreditations posted yet for Burgh House.
Meet the Team (3)

I have worked in Health and Social Care for 30 years starting from the age of 18. I am delighted to have been appointed to Registered Manager within Burgh House and working locally within my home town.
I am qualified with NVQ Level 4 in Health and Social Care & Registered Managers Award and have various Training courses undertaken within the companies.
I am passionate about good care and believe everyone should be cared for as if they were your family, that way everyone will receive the best you can offer.
I believe in my staff and will endeavour to support them throughout their journey with me.

Em has worked for Burgh House Since 2019, during this time has been promoted to Assistant Manager and continues to lead a team of 55 Members of staff. She oversees the Medication System and staff-led competencies.

Chloe was employed in 2019 and has been promoted to Assistant Manager during this time. She is responsible for Resident related systems, such as Care Planning and Medication. Chloe oversees a team of 55 staff.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burgh House to verify any information. View our terms and conditions. Burgh House has an Enhanced Service -more info.