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The single and double bedrooms at Burgh House have en-suite facilities and are attractively furnished and decorated. Each room has a phone and television point and residents are encouraged to personalise their rooms to create a home-from-home environment.
The house also...
Care Provided by Burgh House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Burgh House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Burgh House Residential Care Home Ltd
- Private Owned
Person in charge
- Shonah Wade(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (9)
Visiting
- No restrictions on visiting hours, if however wishing to view the home for the first time, please call ahead and the team will ensure someone is available to show visitors round.
Parking
- The home has a large car park to the front of the care home with ample parking space.
Burgh House Reviews (105)
Burgh House has a Review Score of 9.4 (9.410) out of 10, based on 9 reviews in the last 2 years.
Over all time Burgh House has 105 reviews.
My wife's aunt spent the last 6 years of her life at Burgh House. She said they were the happiest years of her life. The other residents seem very happy there as well. Lots of entertainment is laid on and the lounge is bright with windows that let much light in. The home is clean and doesn't have the stale smell some care homes have when you enter them. The manager is friendly and helpful and genuinely seems to have the residents' best interests at heart.
Thanks very much for your positive comments, it means a great deal.
When it became necessary for my sister and I to find a home for our father who, despite having severe vision loss, had stayed remarkably independent in his own home, we were concerned that he might find the transition a struggle. As soon as we met the manager and saw Burgh House we immediately felt a sense of relief and observed the staff really taking time to get to know our father as well as taking great care of him. Living far away was stressful, however there was excellent communication from the manager whenever medical care was required and the staff were on the ball regarding health concerns, such that any problems that did arise were nipped in the bud. Our father resided there for 20 months and when we saw him laughing and singing we knew that this had been the right decision. The atmosphere upon entering Burgh House at any time was always found to be uplifting, with caring staff always willing to take the time to listen, despite their very busy schedules.
Thank you so much for your kind comments it was an absolute pleasure having the opportunity to get to know your father. He had such a wonderful sense of humor and made some wonderful relationships while in our care. He will be greatly missed by many at Burgh House.
Unfortunately my beloved nanny was only a resident at Burgh House for a few days, but during her time at the home she was treated with compassion, dignity and love by all the carers that worked to look after her. Their welcoming and comforting nature made the daunting process much easier for not only my nanny but all of the family, and gave us the confidence that she was being looked after by the best hands possible.
Burgh House has a friendly environment and it is obvious that all employees truly care about the work they do on a daily basis making nanny feel part of a family from the moment she arrived.
We would all recommend Burgh House and appreciate the care and support they provided to my nanny and the whole family.
Thank you so much for your positive feedback the Proprietors, Management and Staff try very hard to ensure everyones experience is a positive one, no matter how unfortunate the circumstances may be. Comments like yours give us the confidence we are doing things right, Passion to continue to strive...
Yet, at the same time as I consider it is a professional environment, it also offers a very 'family feel', for which I am very grateful.
Whenever my mother's health has been an issue, I have always promptly received a telephone call advising me of her condition.
Thank you so much for your kind words, the staff work very hard to ensure that all care needs are met for every individual within our care and it is reviews like this that make all the hard work, training and commitment worth while.
Many thanks J Greiner - Registered Manager
My Father in Law only had a very short stay at Burgh House, in which time he was treated with great respect and compassion. The staff were more than helpful and their dedication to caring for the residents was evident. From the initial visit to arrange his stay it was clear that this was a pleasant homely atmosphere that instantly made you feel comfortable. Being close to home and having familiar views was certainly a plus point. I cannot thank the management and staff enough for their help and kindness and would certainly recommend Burgh House to others.
Thank you very much for your kind words, it means a great deal to the Management and Staff at Burgh House to get such positive feedback about the way we care for our residents and their families.
Many thanksJ Greiner
Registered Manager
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Burgh House.
There are no upcoming events for Burgh House.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Burgh House
Accreditations
There are no accreditations posted yet for Burgh House.
Meet the Team (3)

I have worked in Health and Social Care for 30 years starting from the age of 18. I am delighted to have been appointed to Registered Manager within Burgh House and working locally within my home town.
I am qualified with NVQ Level 4 in Health and Social Care & Registered Managers Award and have various Training courses undertaken within the companies.
I am passionate about good care and believe everyone should be cared for as if they were your family, that way everyone will receive the best you can offer.
I believe in my staff and will endeavour to support them throughout their journey with me.

Em has worked for Burgh House Since 2019, during this time has been promoted to Assistant Manager and continues to lead a team of 55 Members of staff. She oversees the Medication System and staff-led competencies.

Chloe was employed in 2019 and has been promoted to Assistant Manager during this time. She is responsible for Resident related systems, such as Care Planning and Medication. Chloe oversees a team of 55 staff.
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