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Burgh House

Burgh House High Road, Burgh Castle, Great Yarmouth, Norfolk NR31 9QL
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Burgh House, Great Yarmouth
Burgh House, Great Yarmouth
Burgh House, Great Yarmouth

Burgh House is a two-storey building set in the rural landscape of coastal Norfolk and ensures residents lead as full a life as possible in a warm, friendly and caring environment.

The single and double bedrooms at Burgh House have en-suite facilities and are attractively furnished and decorated. Each room has a phone and television point and residents are encouraged to personalise their rooms to create a home-from-home environment.

The house also...  

Care Provided by Burgh House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Burgh House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Burgh House Residential Care Home Ltd
  • Private Owned

Person in charge

  • Shonah Wade(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (9)

Visiting

  • No restrictions on visiting hours, if however wishing to view the home for the first time, please call ahead and the team will ensure someone is available to show visitors round.

Parking

  • The home has a large car park to the front of the care home with ample parking space.

Burgh House Reviews (105)

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9.4

Burgh House has a Review Score of 9.4 (9.410) out of 10, based on 9 reviews in the last 2 years. Over all time Burgh House has 105 reviews.

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Showing 105 reviews matching selected criteria
Review from Eldo B (Friend of Resident) published on 10 March 2016 Submitted via Website
Overall Experience

My wife's aunt spent the last 6 years of her life at Burgh House. She said they were the happiest years of her life. The other residents seem very happy there as well. Lots of entertainment is laid on and the lounge is bright with windows that let much light in. The home is clean and doesn't have the stale smell some care homes have when you enter them. The manager is friendly and helpful and genuinely seems to have the residents' best interests at heart.

Reply from Joseph Greiner, Registered Manager at Burgh House

Thanks very much for your positive comments, it means a great deal.

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Review from Deborah H (Daughter of Resident) published on 3 March 2016 Submitted via Website
Overall Experience

When it became necessary for my sister and I to find a home for our father who, despite having severe vision loss, had stayed remarkably independent in his own home, we were concerned that he might find the transition a struggle. As soon as we met the manager and saw Burgh House we immediately felt a sense of relief and observed the staff really taking time to get to know our father as well as taking great care of him. Living far away was stressful, however there was excellent communication from the manager whenever medical care was required and the staff were on the ball regarding health concerns, such that any problems that did arise were nipped in the bud. Our father resided there for 20 months and when we saw him laughing and singing we knew that this had been the right decision. The atmosphere upon entering Burgh House at any time was always found to be uplifting, with caring staff always willing to take the time to listen, despite their very busy schedules.

Reply from Joseph Greiner, Registered Manager at Burgh House

Thank you so much for your kind comments it was an absolute pleasure having the opportunity to get to know your father. He had such a wonderful sense of humor and made some wonderful relationships while in our care. He will be greatly missed by many at Burgh House.

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Review from Maria R (Granddaughter of Resident) published on 6 November 2015 Submitted via Website
Overall Experience

Unfortunately my beloved nanny was only a resident at Burgh House for a few days, but during her time at the home she was treated with compassion, dignity and love by all the carers that worked to look after her. Their welcoming and comforting nature made the daunting process much easier for not only my nanny but all of the family, and gave us the confidence that she was being looked after by the best hands possible.

Burgh House has a friendly environment and it is obvious that all employees truly care about the work they do on a daily basis making nanny feel part of a family from the moment she arrived.

We would all recommend Burgh House and appreciate the care and support they provided to my nanny and the whole family.

Reply from Joseph Greiner, Registered Manager at Burgh House

Thank you so much for your positive feedback the Proprietors, Management and Staff try very hard to ensure everyones experience is a positive one, no matter how unfortunate the circumstances may be. Comments like yours give us the confidence we are doing things right, Passion to continue to strive...  

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Review from Trevor N (Son of Resident) published on 16 October 2015 Submitted via Website
Overall Experience
Burgh House provide a clean, safe, secure, professional environment, enabling me to feel confident my elderly mother is being well cared for.
Yet, at the same time as I consider it is a professional environment, it also offers a very 'family feel', for which I am very grateful.

Whenever my mother's health has been an issue, I have always promptly received a telephone call advising me of her condition.

Reply from Joseph Greiner, Registered Manager at Burgh House

Thank you so much for your kind words, the staff work very hard to ensure that all care needs are met for every individual within our care and it is reviews like this that make all the hard work, training and commitment worth while.

Many thanks J Greiner - Registered Manager

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Review from Mark D (Son-in-law of Resident) published on 18 August 2015 Submitted via Website
Overall Experience

My Father in Law only had a very short stay at Burgh House, in which time he was treated with great respect and compassion. The staff were more than helpful and their dedication to caring for the residents was evident. From the initial visit to arrange his stay it was clear that this was a pleasant homely atmosphere that instantly made you feel comfortable. Being close to home and having familiar views was certainly a plus point. I cannot thank the management and staff enough for their help and kindness and would certainly recommend Burgh House to others.

Reply from Joseph Greiner, Registered Manager at Burgh House

Thank you very much for your kind words, it means a great deal to the Management and Staff at Burgh House to get such positive feedback about the way we care for our residents and their families.

Many thanks
J Greiner

Registered Manager

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Burgh House.

Upcoming Events

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Awards / Recognitions (1)

  • 28 Feb 2020Recipient: Burgh House

Accreditations

There are no accreditations posted yet for Burgh House.

Meet the Team (3)

Shonah Wade
Shonah WadeJob Title:Registered ManagerJoined: 2023

I have worked in Health and Social Care for 30 years starting from the age of 18. I am delighted to have been appointed to Registered Manager within Burgh House and working locally within my home town.

I am qualified with NVQ Level 4 in Health and Social Care & Registered Managers Award and have various Training courses undertaken within the companies.

I am passionate about good care and believe everyone should be cared for as if they were your family, that way everyone will receive the best you can offer.

I believe in my staff and will endeavour to support them throughout their journey with me.

Em Bunting
Em BuntingJob Title:Assistant ManagerJoined: 2019

Em has worked for Burgh House Since 2019, during this time has been promoted to Assistant Manager and continues to lead a team of 55 Members of staff. She oversees the Medication System and staff-led competencies.

Chloe Stilwell
Chloe StilwellJob Title:Assistant ManagerJoined: 2019

Chloe was employed in 2019 and has been promoted to Assistant Manager during this time. She is responsible for Resident related systems, such as Care Planning and Medication. Chloe oversees a team of 55 staff.

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