Cranmer House

Norwich Road, Fakenham NR21 8HR

Cranmer House is a comfortable accommodation adapted for short-term care needs, having been thoroughly refurbished to support independent living and the practice of skilled care.

Respite care provision is carried out by competent professionals, alongside a programme of reablement that has been organised by the provider to help adults with health or care challenges get the most out of life.

A secluded garden is popular with residents and the home maintains a varied activities programme so that clients feel both physically and emotionally stimulated.

Group: Norse Care (Services) Ltd

Person in charge: Kirsty Sleightholme (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 33

Rooms with ensuite WC: 33

Facilities & Services: Respite Care • Own GP if required • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Cranmer House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Cranmer House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 44 Reviews over all time. This Average Rating is also the rating value for Cranmer House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.753 for Cranmer House is calculated as follows: ( (402 Excellents x 5) + (100 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 514 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Cranmer House is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 13 Reviews ÷ 6.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Cranmer House has a Review Score of 9.8 (9.753) from 44 Reviews


Average Ratings

  • Excellent
    39
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cranmer House?

  • Extremely LIKELY
    40
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cranmer House

  • Resident / Service User
    24
  • Daughter of Resident/Service User
    6
  • Respite Resident/Service User
    4
  • Wife of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • more

My husband was treated with great respect and kindness during his stay. He would have preferred to stay at home, but this was the best option to keep him safe. The staff couldn't be praised highly enough. Thank you - so much.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.7 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 03 May 2018:

thank you for your kind words about the care and support your husband received at Cranmer House.

My Grandad thought the service was 100% faultless. The staff were great and helpful, made him feel very comfortable and the staff that came to his home were very friendly and professional. 10/10.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.9 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 30 Apr 2018:

Thank you for your kind words about Cranmer House.

From the time I arrived, I found the staff to be extremely helpful and attentive to my wishes. Nothing was too much trouble, and I was treated with dignity at all times.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.1 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 20 Apr 2018:

Thank you for your kind and positive comments about the care you received at Cranmer House.

The staff were all helpful and friendly. The food was excellent. A great menu, very tasty meals.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 15 Mar 2018:

Thanks for your kind comments, I'll pass on your thoughts about the food to the kitchen team.

Booking a place was so easy with Cranmer House the very helpful young man was very informative and reassuring on the phone and when we arrived for the stay. All the staff were extremely friendly and my mother thoroughly enjoyed her first respite stay. I am in the process of arranging a future stay for my mother as she benefitted immensely from her week stay.
A big, massive thank you to all the un-named members of staff who cared for my mum.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 16 Nov 2017:

Thank you for your kind words about the care and support your mother received at Cranmer and we look forward to seeing her again.

Very good decision to use Cranmer House for my recovery. Staff are very professional - courteous and helpful. Food always a good standard with much variety in menus. Pleasant courtyard garden developed by staff - enjoyable venue for sitting in the sun. Staff always endeavoured to meet my varied requests.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 24 Oct 2017:

Thank you for your kind words about the care and support received at Cranmer House.

The staff really do their best to make us feel at home.

TV in all rooms, made sure we didn't feel lonely.

Everything was lovely (not even one moan).

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 10 Oct 2017:

Thank you for your kind thoughts about the care and support at Cranmer House.

When my mum was diagnosed 2 years ago with mild cognitive impairment our lives changed drastically. She lost, along with her short-term memory, her confidence to live independently any longer. Our only solution was to bring her down from her home in North Yorkshire to live with us in Norfolk. This meant her losing her network of friends and facilities up there, but she feels relieved to be with us where she feels safe and need no longer worry. The discovery of Cranmer House has been our salvation as it has given us some spontaneity back. We cannot praise it highly enough. To have some respite whilst knowing mum is being looked after by such caring and efficient staff, is such a relief. We cannot thank Cranmer House enough. It is wonderful. Thank you.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

richard smith, marketing manager at Cranmer House responded to this review on 26 Sep 2017:

Thank you for your comments about the care and support provided to your mum at Cranmer House.

I entered Cranmer House without any prior knowledge of its existence. I was on respite care as my wife was in the hospital for an operation. I seemed to be welcomed as a visitor/friend almost immediately. The home proves to be excellent in variety and content. The head chef proves to be a stickler for the excellence of her work.
The carers seemed to be able to do their job with care and kindness. This created an impression of excellent management skills, this was exactly as indeed it was.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, marketing manager at Cranmer House responded to this review on 15 Sep 2017:

Thank you for your kind words about the care and support you received during your stay at Cranmer House.

Good staff and cleanliness. All very good. Food OK.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.3 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 12 Sep 2017:

Thank you for your positive comments about Cranmer House.

This is the third time I have been for respite this year and can confirm that I have been well looked after and all my needs have been catered for. The staff are very friendly and helpful. I would highly recommend this care home to everybody.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.7 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 04 Sep 2017:

Thank you for your kind comments about Cranmer House.

My husband has just spent a week at Cranmer House (fourth time he has been there) and he loves it. The staff are so friendly and helpful. You couldn't wish for better care. Nothing is too much trouble. The food is wonderful. I did ring whilst I was away and they really put my mind at rest that all was well with my husband. I have recommended Cranmer to other people and will continue to do so. They are brilliant, I wouldn't want my husband to go anywhere else.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 10 Aug 2017:

Thank you for your kind words about the care and support your husband receives at Cranmer House.

I arrived at Cranmer House with a slight feeling of trepidation. However, this was soon put to rest as the welcoming staff put me at ease. I was shown my room and I was very surprised to find that my bags were unpacked for me (also packed at the end of my stay). This was very welcome as this is one of the things I find difficult to do.
There was traditional entertainment on Tuesday afternoon and also a very welcome display at some very untraditional pets. I was very pleased to find that I could cuddle a snake and a bearded dragon!
My stay at Cranmer House was enjoyable and relaxing. My husband who is also my carer enjoyed his break from caring too.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.4 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 21 Jun 2017:

Thank you for your kind words about your stay at Cranmer House.

This is a marvellous place, really enjoyed my stay.
Spotlessly clean, first class care and food.
Very good.

How likely would you be to recommend Cranmer House? Neither Unlikely or Likely

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Average Rating:   5 out of 5

richard smith, marketing manager at Cranmer House responded to this review on 24 Apr 2017:

Thank you for your kind words about your stay at Cranmer House

The staff were superb, caring, knowledgeable and supportive.
I live in Cape Town and was kept up to date with the progress of my 93-year-old mother.
I can't criticise any aspect of the service provided and would heartily recommend Cranmer House.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.6 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 21 Mar 2017:

Thanks for your kind words about your mother's care at Cranmer house.

It is very difficult to find anything to criticise. All the Cranmer House staff could not be kinder, nothing is too much trouble. I felt the food, although well cooked and varied, could be spicier. No activities were offered during my stay. I enjoyed my time here and hope to return soon.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.7 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 16 Mar 2017:

Thank you for your kind words about the care and support received at Cranmer House. I will pass on your comments about the food to our catering team.

I was extremely happy to use the care home as it afforded my wife a break, which was very much needed as caring for me has become quite a burden on her health which has gone downhill with the large workload of looking after me. Whilst looking after me she suffered a heart attack which has put more pressure on her health. A week without me with your assistance did her the power of good.

How likely would you be to recommend Cranmer House? Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 14 Mar 2017:

Thank you for your kind words about the care you received at Cranmer and the break it enabled your wife to take.

I have often over the years visited friends receiving care in Cranmer House and cannot speak highly enough of the level of care (lovingly given). The excellent food - in fact, it is one of the best care homes I have ever had occasion to visit.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 13 Mar 2017:

Thank you for your kind words about your visits to Cranmer House and the care provided at the home.

Very well cared for, staff are very helpful and the food is exceptional

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.6 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 08 Mar 2017:

Thank you for your kind comments, I will pass on your compliments about the food to our catering team.

The entire stay, 2 weeks, was excellent, as it always is. No complaints whatsoever!

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 20 Jan 2017:

Thank you for your kind words about your recent stay at Cranmer House.

My husband went into Cranmer House for a week's respite starting 26th November 2016. I cannot praise the care that he received highly enough. The staff were very efficient whilst being caring and considerate of individual resident's needs. The food was very good, hot and tasty. Rooms were always clean, with good appropriate furniture. My husband had an electric rise and fall chair, also a TV and own toilet and wash basins. Comfortable bed. The bathrooms were always warm and large, with carers on hand to help. On two occasions my husband was taken into Fakenham, one to the church to see the wonderful display of Christmas trees they hold each year. I would not hesitate to recommend this care home .

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 07 Dec 2016:

Thank you for your kind words about the care and support your husband received at Cranmer House.

Staff are very friendly and the food is good and varied. Slightly early start to the day (6:30 am) maybe 7am would be more humane. Alert system good and very responsive except at meal times. Some evidence of staff shortages but didn't seem to diminish service.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.6 out of 5

Richard Smith, marketing manager at Cranmer House responded to this review on 28 Nov 2016:

Thank you for your kind words about the care and food you received at Cranmer House. I've passed your comments about the early start to the day and the alarm system to our team at the home.

The friendly, supportive environment was just what my mother needed. It was a real help to getting her back on her feet, rebuilding her confidence and getting her independence back.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, marketing manager at Cranmer House responded to this review on 16 Sep 2016:

Thank you for your kind words about the support your mother received at Cranmer House.

The food was good and varied. Calls were usually quickly answered except at very busy times when one was asked to wait a little while. It was not always easy to get an appointment with the doctors. We were always encouraged to go downstairs to eat with the other residents except at tea time. They had excellent recipes for soup. If the call bell was pressed it was always answered even if it was a busy time and asked to wait until help could be given. Visiting was always encouraged and visitors were never harassed but out of hours was not encouraged but always accommodated.

How likely would you be to recommend Cranmer House? Likely

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Average Rating:   4.1 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 31 Aug 2016:

Thank you for your kind words about the care and facilities at Cranmer House.

I stayed for 5 weeks at Cranmer House in Fakenham. During my stay I had excellent treatment from all the staff, they were very caring, kind and helpful. The home cooked lunches were fabulous and the activities in the afternoons were very good. Cranmer house made my recuperation pleasurable and I think it's such a credit to the NHS. Keep up the good work.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 08 Jul 2016:

Thank you for your kind words about the care you received at Cranmer House.

I had not previously heard of Cranmer House. I spent time in the hospital wing and rehab area. Care was excellent in every way. Staff courteous, caring and encouraging at all times. The food was excellent.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

richard smith, marketing manager at Cranmer House responded to this review on 27 Jun 2016:

Thank you for your kind words about the care you received at Cranmer House, I will pass on your comments about the food to our catering team.

As always my mother had a excellent stay for respite care to allow me to have a much needed holiday. The staff are very kind and caring and she loves them all. She is always happy to stay at Cranmer House I never have to worry about her while she is staying there, I have never heard anyone complain whilst staying there.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

richard smith, marketing manager at Cranmer House responded to this review on 27 Jun 2016:

Thank you for your kind words about the care your mother receives at Cranmer House.

Enjoyed my stay. Would like more activities.

How likely would you be to recommend Cranmer House? Likely

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Average Rating:   4.5 out of 5

Richard Smith, marketing manager at Cranmer House responded to this review on 06 Jun 2016:

Thank you for your kind words about the care you received at Cranmer House. I have passed your comments about activities on to the manager at the home.

I spent nine nights at the home, this was my second visit. As I have a heart condition, my daughter decided that when she was abroad on holiday, that I would be safer living with others rather than being alone. I am very impressed with Cranmer House and it deserves it's widely held good reputation. The medical care is good, staff are cheerful and friendly. The cuisine is excellent with plenty of choice. The house is light, airy and well furnished with five pleasant lounges. It compares to a well known home. It would be very sad to lose it.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 24 May 2016:

Thank you for your kind words about Cranmer House and the care you have received.

Instantly you approach Cranmer house - looks welcoming - inside it is bright, airy and light. No smells. Dad's bedroom, toilet always clean, bed changed every day. TV provided. Dad was very comfortable.
Staff are very caring, kind and always polite and respectful. Dad loved his food nhere. On at least 3 occasions dad was wheeled out and around by activities member away from Cranmer. Staff always kind and friendly to family.
Family had great confidence that dad was always cared for. We all wish dad could have stayed her forever. I will always be grateful for the wonderful care dad received while here. Thank you all for caring for our dad.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 19 May 2016:

Thank you for your kind words about the care we provided to your father at Cranmer House.

A lovely full on busy week. No time to be lonely or wanting to go home. Already looking forward to the next week.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 04 May 2016:

Thank you for your kind words about the care you've received at Cranmer House.

I was very apprehensive at coming in as my first time was very tearful. I have only been in for 8 days but have loved every minute and will be tearful when I have to go home. Staff wonderful, food wonderful, nothing too much trouble.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 11 Apr 2016:

Thank you for your kind words. We're glad your tears when you leave will be 'happy tears'!

I have had a very good stay, staff very good, my confidence has built up and I feel ready to go back to my own home. Can't thank everyone enough.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 01 Mar 2016:

We are pleased your confidence has been built up and we thank you for your kind words about Cranmer House.

My mother has spent a week at Cranmer House. The staff have been wonderful to her kind and caring. The food has been good and a lot of effort has been made. I find something she feels like eating. She is not well but has felt safe while she was here.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.9 out of 5

This facility provided a welcome, helpful and caring stay for me when recovering from an operation. The staff were very friendly and patient and treated me with dignity and respect. I felt as though I had come to a five star hotel! Thank you to all the staff. Nothing was too much trouble.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 16 Feb 2016:

Thank you for your kind words about your stay at Cranmer House, it was our pleasure to care for you.

Lots of help settling into a different environment.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.5 out of 5

richard smith, marketing manager at Cranmer House responded to this review on 03 Feb 2016:

Thank you for your feedback and we're pleased you were able to settle at Cranmer House.

Staff and food very good.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.6 out of 5

richard smith, marketing manager at Cranmer House responded to this review on 03 Feb 2016:

Thank you for your kind words about the care at Cranmer House.

The care I have received here has been wonderful. Nothing is too much trouble for the staff to do for you. I cannot speak highly enough of them.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 20 Jan 2016:

Thank you for your kind words about the care you received at Cranmer House.

Cranmer House is a Gem! All the staff are well trained as well as very caring. Nothing proved too much trouble 24/7. My Father is very ill and has received the best care available during his 5 weeks stay. Thank you all so much.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   5 out of 5

richard smith, marketing manager at Cranmer House responded to this review on 18 Jan 2016:

Hi, thank you for your kind words about the care your father received at Cranmer House. We're pleased we have been able to care for him.

This was the first experience of putting my husband into respite care, he was well cared for, in the week he was there and seemed quite happy when he arrived home.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.7 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 13 Nov 2015:

Thank you for your feedback on Cranmer House, we are pleased that we were able to support your husband for his stay.

The staff were very effective, kind and attentive. The food was extremely good. The room was nice and comfortable.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 24 Sep 2015:

Thank you for your kind review and comments.

I visited and came to see my brother who has been in this care home before and I always find the overall care home excellent. Friendly staff who are always happy to help in any way possible, Cranmere House is a credit to the local authority and its patients.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.7 out of 5

I arrived here by ambulance from the hospital late evening 1 week ago, tired and very confused I was shown to my lovely, clean and airy room. They helped me get to bed having explained about my controlled drugs. Slept most of the next day. Then did more walking and went to the dining room etc the next day. I cannot praise all the people who work here enough. At all times they were polite, helpful and supportive. After 1 week I have recovered enough to go home and slowly pick up my life again.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.8 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 12 Aug 2015:

Thank you for this lovely review, we're so pleased to have been able to help you with your rehabilitation.

I could not find fault with Cramner House, the management and staff are wonderful.

How likely would you be to recommend Cranmer House? Extremely Likely

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Average Rating:   4.9 out of 5

Richard Smith, Marketing Manager at Cranmer House responded to this review on 24 Aug 2015:

Thank you for your lovely review of Cranmer House.

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April 2017

February 2016

Top 20 Care Homes East of England 2014

Recipient: Cranmer House

Date: Saturday 01 Feb 2014

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Top 20 Care Homes UK 2014

Recipient: Cranmer House

Date: Saturday 01 Feb 2014

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