
Very happy with my father's care. Always friendly, caring staffJulie T(Daughter of Resident/Service User)



Very happy with my father's care. Always friendly, caring staffJulie T(Daughter of Resident/Service User)



Manor House understands making a decision for a loved one is a difficult task especially when Residential Care sometimes receives adverse publicity. Manor House is owned and managed by a local family who live in South Norfolk. Professionals pride themselves on always looking to improve the service they offer and making sure the Resident comes first in whatever they do. The family is involved on a daily basis with each...
Care Provided by Manor House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
These fees exclude hairdressing, foot health practitioner, newspapers and external appointments.
The price(s) shown are provided by the care home. Contact Manor House for full pricing details and T&Cs.
Contact Manor House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Swan & Cygnet Care Ltd
- Private Owned
Person in charge
- Iuliana Bida(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (41)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Please telephone to arrange a visit
Parking
- Free parking on site
Manor House Reviews (78)
Manor House has a Review Score of 9.7 (9.727) out of 10, based on 20 reviews in the last 2 years.
Over all time Manor House has 78 reviews.
All kind and very helpful in a situation I'm sure is not easy for staff, I find when I pop over from Toronto, which is often, staff are fab.
There has been a change at this home recently. It is now much much better.
The home is lovely. Staff look after residents excellently. My mum came in from hospital with a chest infection and her legs and feet were bad. In the time she has been here she has come on in leaps and bounds. We cannot praise the home enough.
Plenty of activities for the residents in a happy environment. My father comes weekly and thoroughly enjoys himself as well as some respite. A good Christmas party too.
Residents treated with dignity at all times. All members of the staff are friendly and visitors welcomed. I have no hesitation in recommending Manor House.
She was helped to settle in well from all care staff a remained very happy throughout, we can go in at anytime to see her. Staff very welcoming and keep me updated if mum is unwell.
Excellent feedback re: my father's needs/care and his needs are taken seriously.
Staff very caring and treat him with dignity and respect.
They are also vigilant regarding his health needs and seek medical advise appropriately. I feel confident he is well cared for and safe.
We were not expecting mum to leave hospital as she was so poorly. The care she received during the first few weeks resulted in a remarkable recovery. Mum is very dependent on her caregivers who look after her with dignity and love. You have a wonderful staff.
My mother has been a resident for 5 months and in that time I have been consistently impressed by the care/professionalism and kindness the staff have displayed. My mother is very happy with her room which is always clean and tidy and she tells me the food is very good. Overall very satisfied.
My Mum was extremely well cared for at Manor Lodge over the five years she was there. She was always kept clean and her personal needs seen to. The staff were kind and caring and the manager always answered any questions we had. In my Mum's last days her carers were especially kind to the family. I would definitely recommend Manor Lodge to anyone with a family member with dementia.
The care shown for my mother for the near 2 years she was a resident was second to none. The quality of care was unquestionable, maintained mum’s dignity at all times and where she truly felt at home. The staff were always nothing but helpful with nothing was ever too much trouble keeping mum safe, sound and respected at all times.
Throughout the week there is a great program of activities which always kept mum alert and entertained.
Food and meals are of great quality and cater for all dietary needs.
Christmas is a real celebration at Manor House. From pantomimes to carol singers, decoration making, not to mention Christmas dinner with staff in fancy dress. Couple this with the summer fete and other events throughout the year, create the opportunity for families to play an active part of the home.
I cannot thank the manager and the whole team enough for the care they showed towards mum. The level of care and support was superb and will never be forgotten. Thank you!
Manor Lodge is one of the best care homes I have been to. My dad has been there for 6 months and he settled extremely quickly. The standard of nursing care is high, food very good and an excellent level of contact with staff - they always try to update me on any change in my dad's condition. There are 2 activity co-ordinators employed so residents are entertained regularly. My dad has dementia and there have recently been some behavioural problems which staff have worked hard to resolve.
When my mother-in-law entered the home, I was overwhelmed with the greeting they gave her, lots of hugs and a very friendly start to her final time with us. All staff have worked really well together and have bowed to all her needs. They have kept her comfortable and happy in the time she has here. Can't thank them enough for all they've done, in her last few weeks we had her with us.
Carers take their time with residents who need time to evaluate what is being asked of them.
Due to failing health and a desire to be near to her family, I arranged for my mother to move from a care home in Teesside to Manor House in Blofield in May 2016. I viewed a good number of care homes in the area before selecting Manor House. I have to say that the standard of care my mum received and the dignity with which they supported her (and my elderly father who visited every day) was exemplary. Indeed I cannot thank them enough for the care and attention they gave my mum during her final months. The staff could not be faulted in any way. The manager is a kind, professional and caring lady, she clearly employs a team with similar dedication to the elderly folk in her care... I would have no hesitation in recommending Manor House to friends or family if they need somewhere clean and homely with good food and entertainment and great care to entrust the final years of a loved one.. Well done team Manor House, I am proud to have met you all..
I am very happy with the care my mother received for her year at Manor House. The staff were unfailingly patient, preserving her dignity as far as humanly possible, including the times when she was uncooperative due to dementia. Staff kept me fully informed of any treatment changes. Food provided was good and plentiful. The decor was a bit tired, but the whole place was kept very clean.
Choosing a care home is always difficult, with Manor House, my sister and I feel that we have fallen on our feet. Mum has been in Manor House for seven months now. The care is excellent, the staff are wonderful; nothing is too much trouble and the staff keep us in the loop regarding her care. Mum is very settled there, despite very limited mobility she attends activities – the other week she made cakes; visits the purpose built hair salon and has her nails painted regularly. Manor House is a bright, very well kept home, located in pleasant grounds, which in my view, coupled with the other factors listed, made it the perfect choice.
My father was a resident at Manor Lodge for almost 3 years. Despite his inevitable decline, staff were always very patient, caring and gentle whatever mood my father happened to be in. Staff were exceptionally helpful whenever I visited and the manageress always made time to discuss any issues I had, offer suggestions and was extremely helpful. I was always consulted regarding any changes to medication / treatment. My father's care and comfort always came first. Visitors were welcome at any time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Manor House.
There are no upcoming events for Manor House.
Awards / Recognitions (1)
- 15 Oct 2025Recipient: Swan & Cygnet Care Ltd
Accreditations
There are no accreditations posted yet for Manor House.
Meet the Team (1)

Iuliana began her career at Manor House in 2018, as a
carer, proving to be adedicated member of the
team with her real passion for the care of our residents.
Progression soon followed to a more senior role whilst also gaining an NVQ in Social Care, Level 3. This was
followed up with a Level 5 in Leadership and
Management, giving her a deeper understanding of
the skills and knowledge required for managing
residents and staff within her care, and focussing on
the creation of a happy and positive environment in
which to live.
Iuliana is supported by a loyal team who will welcome you to Manor House & Lodge.
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