Situated in the peaceful village of Newton Flotman, around eight miles south of Norwich, Olive House is a welcoming, purpose-built care home providing compassionate, person-centred residential, dementia and respite care for older people.
Set entirely on one floor, the home provides an accessible, comfortable environment that can be particularly reassuring for people living with dementia. Olive House has 45 en-suite bedrooms, along with comfortable lounges, a spacious dining room and welcoming...
Situated in the peaceful village of Newton Flotman, around eight miles south of Norwich, Olive House is a welcoming, purpose-built care home providing compassionate, person-centred residential, dementia and respite care for older people.
Set entirely on one floor, the home provides an accessible, comfortable environment that can be particularly reassuring for people living with dementia. Olive House has 45 en-suite bedrooms, along with comfortable lounges, a spacious dining room and welcoming communal areas where people can relax, socialise or spend time with family and friends.
The dedicated team takes time to get to know each resident, providing care and support shaped around individual needs, routines, and preferences. Maintaining dignity, choice, and independence is central to everyday life at Olive House, with support available 24 hours a day.
A varied programme of meaningful activities gives residents opportunities to continue familiar hobbies and interests, spend time with others, and try new experiences. Activities are adapted to individual abilities and preferences, with one-to-one opportunities available alongside group activities. Strong links with the local community also help residents remain connected with life beyond the home.
Fresh, home-cooked meals are prepared each day, with dietary requirements, preferences, and nutritional needs taken into account for each resident. Mealtimes provide an opportunity to gather and socialise, while individual choices and routines are respected.
Olive House offers a warm and supportive environment where residents can feel comfortable and at home, with family and friends always welcome to visit and spend time together.
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Chiropody and hairdresser to be paid for on top
The price(s) shown are provided by the care home. Contact Olive House for full pricing details and T&Cs.
Olive House has a Review Score of 9.8 (9.783) out of 10, based on 20 reviews in the last 2 years.
Over all time Olive House has 98 reviews.
My mother says the food is excellent and although she has not been there very long she has been made very welcome and included from day one.
My mother says the food is excellent and although she has not been there very long she has been made very welcome and included from day one.
A lovely, happy, clean home, very friendly staff. The staff are all at ease with the residents who were themselves happy and relaxed. Plenty going on if wanted, e.g television, arts and crafts, tea, coffee etc. Staff took the time to talk and listen to the residents. Visitors are made very welcome.
A lovely, happy, clean home, very friendly staff. The staff are all at ease with the residents who were themselves happy and relaxed. Plenty going on if wanted, e.g television, arts and crafts, tea, coffee etc. Staff took the time to talk and listen to the residents. Visitors are made very welcome.
I visit my friend weekly if possible, sometimes she is awake, sometimes sleeping. Staff pop in constantly giving me updates on her. Always very caring, extremely kind. Clothes always look clean, tidy and well cared for. My friend has to be fed and "care sheet" filled in appropriately. On one...
I visit my friend weekly if possible, sometimes she is awake, sometimes sleeping. Staff pop in constantly giving me updates on her. Always very caring, extremely kind. Clothes always look clean, tidy and well cared for. My friend has to be fed and "care sheet" filled in appropriately. On one occasion I felt the meal inappropriate and she ate the mash potato only. My friend is in good hands surrounded by caring staff and fellow "neighbours".
This is a lovely care home with a lovely atmosphere. My mother was in another home and she is much happier here. She says the carers are willing to do anything to hep her and that the food is lovely. Her room is very attractive and she already has some of her own pictures on the walls which makes...
This is a lovely care home with a lovely atmosphere. My mother was in another home and she is much happier here. She says the carers are willing to do anything to hep her and that the food is lovely. Her room is very attractive and she already has some of her own pictures on the walls which makes it feel "home from home".
When I visited my brother we found the staff most helpful.
When I visited my brother we found the staff most helpful.
This is a lovely clean home, lots going on for the residents. The staff are very warm, helpful and friendly. Nothing is too much trouble. My mother has been in here now for just over a year and loves it.
This is a lovely clean home, lots going on for the residents. The staff are very warm, helpful and friendly. Nothing is too much trouble. My mother has been in here now for just over a year and loves it.
Very friendly care staff and well maintained. Lots of activities to do for residents.
Very friendly care staff and well maintained. Lots of activities to do for residents.
My in laws settled in very quickly at Olive House. The cleanliness and professionalism were apparent from the first day. There have been a few issues with the food but that appears to be improving. The care staff, under senior carer, are excellent. They work hard and long hours. They have...
My in laws settled in very quickly at Olive House. The cleanliness and professionalism were apparent from the first day. There have been a few issues with the food but that appears to be improving. The care staff, under senior carer, are excellent. They work hard and long hours. They have compassion for the resident and patience.
All members of our family agree we have...
All members of our family agree we have nothing but praise for Olive House.
The care and service my parents receive at Olive House is wonderful. They have been here for two years now. The cleanliness is super also. There have been issues with food which are being addressed. The carers are thoughtful and hard working. The care assistant is very professional and also very...
The care and service my parents receive at Olive House is wonderful. They have been here for two years now. The cleanliness is super also. There have been issues with food which are being addressed. The carers are thoughtful and hard working. The care assistant is very professional and also very friendly. She has a fantastic personality and always makes time for my parents. My parent's lives are richer with her as a carer.
I would recommend this home to...
I would recommend this home to anyone looking online.
Ever since my mother-in-law moved into Olive House we have seen an improvement in her quality of life and well being. The staff are lovely, patient and fun. There are things going on all the time and mother-in-law is happier having company and we are happy she is being well cared for.
Ever since my mother-in-law moved into Olive House we have seen an improvement in her quality of life and well being. The staff are lovely, patient and fun. There are things going on all the time and mother-in-law is happier having company and we are happy she is being well cared for.
From first viewing to moving in everything has been made easy by the staff.
From first viewing to moving in everything has been made easy by the staff.
Since arriving at Olive House at the beginning of January our aunt has settled in so well. Following a period in hospital and an unsuccessful move home last year, she is relishing being cared for and enjoying a worry free life. We her family are so pleased. Her responses are given in the home...
Since arriving at Olive House at the beginning of January our aunt has settled in so well. Following a period in hospital and an unsuccessful move home last year, she is relishing being cared for and enjoying a worry free life. We her family are so pleased. Her responses are given in the home questionnaire below so we know she is happy too. Thank you to everyone at Olive House who has contributed to this outcome.
Grateful for how my late father and aunt were cared for by staff.
Grateful for how my late father and aunt were cared for by staff.
As a family our experience of Olive House is that the staff are some of the kindest, friendliest carers you could wish for to care for your loved ones. The level of care and respect given to me is of a high standard. Family are encouraged to visit at anytime of the day and are made to feel welcome....
As a family our experience of Olive House is that the staff are some of the kindest, friendliest carers you could wish for to care for your loved ones. The level of care and respect given to me is of a high standard. Family are encouraged to visit at anytime of the day and are made to feel welcome. Activities at Olive House are one of the programmes that keep me stimulated and content. Olive House now promotes an environment for me to spend the next chapter of life.
I have recently cared for my father at home for the last 18 months. He recently went downhill very quickly which was very upsetting, the staff at all levels at Olive House have been very supportive, friendly, kind and informative. My dad's needs have been met to the highest standard and because he...
I don't have to worry about dad now and I am confident he is in a most supportive and caring environment.
We recently placed my mother-in-law at Olive House, Newton Flotman. Having had some experience of other care homes, in the Norwich area, I have found Olive House to be the best home I have come across. Apart from the fact the home is well maintained, the staff are excellent, extremely friendly...
We recently placed my mother-in-law at Olive House, Newton Flotman. Having had some experience of other care homes, in the Norwich area, I have found Olive House to be the best home I have come across. Apart from the fact the home is well maintained, the staff are excellent, extremely friendly and approachable.
Given the home itself is now 16 years old, you wouldn't think it. It is clean, smells fresh and pleasant, not the stale smell I have experienced in other homes. Bathrooms are kept so clean, hard to believe they are used. I know they are though. The overall atmosphere is one of complete calm and given I pop in at all different times of day this doesn't change. I was also impressed by the activities laid on for the residents. There is something happening every day, both mornings and afternoons.
When I first went to view the home, the manager, commented that I seemed to be permanently smiling and I was. I had heard Olive House was nice, but couldn't get over how nice. It ticks all the boxes for me. I will have no hesitation in putting my own mother in here, if that time ever comes.
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At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
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As Home Manager, I enjoy being part of a hardworking team that maintains high standards of care in a happy home with lovely residents. With 17 years...
As Home Manager, I enjoy being part of a hardworking team that maintains high standards of care in a happy home with lovely residents. With 17 years of experience in the care industry, a Level 3 Diploma in Health and Social Care, and a Level 5 in Management and Leadership, I’m dedicated to ensuring residents feel heard, understood, and supported. Spending time with each resident and making their needs the priority is at the heart of everything I do.
I’m passionate about providing person-centred care and creating a safe, friendly environment where residents feel valued and supported. I hold...
I’m passionate about providing person-centred care and creating a safe, friendly environment where residents feel valued and supported. I hold qualifications in Health and Social Care, Management and Leadership, Mental Health Awareness and Dementia Care.
I’m passionate about making a positive difference in residents’ everyday lives, whether through a chat, sharing memories, or simply being there....
I’m passionate about making a positive difference in residents’ everyday lives, whether through a chat, sharing memories, or simply being there. Getting to know each person’s personality and preferences allows me to provide care that feels personal and meaningful, while supporting their friends and family. I strive to create a safe and supportive environment where residents feel valued and encouraged to join in activities. I hold an NVQ in Business and Finance and have completed training in Understanding Mental Health to better support residents’ emotional wellbeing.
John enjoys working at Olive House because of its homely atmosphere and the supportive, hardworking team around him. He values being part of an...
John enjoys working at Olive House because of its homely atmosphere and the supportive, hardworking team around him. He values being part of an environment that is both relaxed and dedicated to providing the highest standards of care for our residents.
John takes great pride in enriching the lives of residents by listening to their wishes and ensuring that maintenance tasks are completed to a high standard. Whether he is putting up photographs, carrying out repairs, or helping to create a safe environment, he is always keen to help and aims to resolve issues as quickly as possible.
Before joining Olive House, John gained experience working within a school setting. He has also completed Healthcare Homes training, helping him to understand the care home environment.
I’m passionate about creating delicious and nutritious meals that our residents enjoy. I love listening to their preferences and feedback to create...
I’m passionate about creating delicious and nutritious meals that our residents enjoy. I love listening to their preferences and feedback to create varied menus, with a focus on nutrition and protein-enriched meals.
With a background in catering, I take pride in preparing freshly sourced, homemade food that is beautifully presented. I also hold qualifications in catering, food hygiene and dysphagia, helping me ensure meals are prepared safely and meet residents’ individual needs.
My role is all about bringing smiles to our residents’ faces and positive energy to the whole home. I love being energetic and making sure there is...
My role is all about bringing smiles to our residents’ faces and positive energy to the whole home. I love being energetic and making sure there is always a friendly smile to brighten someone’s day.
I studied Nursing Services and Psychology before beginning my career in care, and I have now been working in care homes for around four and a half years. My experience has given me a real understanding of the importance of meaningful activities, companionship and creating enjoyable moments for our residents.
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