






Olive House is a welcoming, purpose-built care home situated in the peaceful village of Newton Flotman and designed to provide high-quality residential care for older people.
Arranged over a single floor, each of the 45 comfortable en-suite bedrooms is fully equipped to meet professional care standards, while still offering the personal touches that help residents feel truly at home. The home also features a welcoming reception area with complimentary tea,...
Care Provided by Olive House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Chiropody and hairdresser to be paid for on top
The price(s) shown are provided by the care home. Contact Olive House for full pricing details and T&Cs.
Contact Olive House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Rachel Gee(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
- Number of floors: 1
Room Information
- Single Rooms (45)
Visiting
- There are no specific visiting times at Olive House. Visitors are welcome anytime and will be welcomed into the Home by highly experienced staff who will be happy to support any enquiry.
Parking
- Off street parking is available within the grounds of Olive House.
Olive House Reviews (97)
Olive House has a Review Score of 9.8 (9.755) out of 10, based on 19 reviews in the last 2 years.
Over all time Olive House has 97 reviews.
I am more than happy with the care that my dear wife is receiving. She is treated with dignity and kindness. The carers are always happy to help and always seek to do their very best to make my wife feel comfortable and at home.
Kindest regards,
Adina
My sister has been in the care of Olive House since she lost her husband and the carers have made Olive House a home from home for her. They also helped her to recover from the loss of her husband. They are always on the other end of the phone if we need their help. Best care home I have ever had to visit. Many thanks to all the staff at Olive House.
Thank you very much for all your kind words. Kindest regards, Adina.
Although this has been a really difficult time to see family in care homes, it was fantastic to finally see Mum in the new visitor's pod. It was good to have a 'near normal' chat with her instead of trying to shout through a window. The care home staff have been fantastic throughout the whole year trying to keep everyone safe and providing entertainment to keep residents occupied. I can't wait until we will be able to go inside again! But know we have to be patient to keep everyone safe.
Kindest regards Adina
I have always felt that my Mother is well cared for, safe, made to feel important and listened to, and above all, happy at Olive House. The staff are friendly and always go above and beyond to make life happy for the residents. The latest addition of a visiting pod now makes it easy to make these much-needed visits to see Mother and enable her to feel connected once again to the family through these difficult times of covid 19. I would not hesitate to recommend Olive House to anyone needing care,
Kindest regards Adina
I do like it here very much.
Thank you soo much, we love you lots xxx
We cannot praise Olive House highly enough. My Aunt has been a resident for nearly a year and seems to be completely settled in and enjoying her life. During this difficult time, we receive regular updates on her health and what she has been up to. Many many thanks to all the staff.
Thank you ever so much for the lovely words.
My brother became ill during the lockdown and was discharged from the hospital to Olive House, who cared for him brilliantly while his strength returned. He can be a very difficult and ungrateful man, but the staff were always compassionate and caring and bent over backwards to help him feel comfortable and at 'home'. My heartfelt thanks to everyone who contributed in any way to his care.
Thank you very much for your kind review.
I felt my friend was in a safe place. The staff are professional and compassionate. I would go there myself.
Thank you very much for your kind review.
The staff are helpful and respectful and the regime is relaxed, generally. I would like more exercise for mind and body. Generally, a friendly and helpful atmosphere and I marvel at the forbearance of the staff in dealing with some of the residents.
Thank you very much for taking the time to complete a review for Olive House. We are grateful for your kind words about the helpful and respectful staff and the friendly and helpful atmosphere. I have noted your comments for improvement and will of course share this with my team to make your stay at Olive House a more fulfilling experience.
I was allowed to have a safe distance visit to see my 92-year-old Mum in the garden on her birthday. Then later that day she was given a tea party which sadly I couldn't be indoors for, to share it with her. The staff are extremely kind and caring and made her feel safe during the lockdown.
Kind Regards.
I feel I'm in a very caring and safe environment, well looked after by a kind and friendly staff and have made friends with other residents.
We love you very much and thank you for the kind words, if there is anything we can do better please let us know.
I wasn't happy with the other cooks' food not being cooked.
I always tell my friends that I am happy here.
Thank you for the review, I am glad that you enjoy the food, if we can do anything to improve please do not hesitate to come to see me over a lovely cup of tea. Adina.
Very satisfactory.
Thank you very much, Michael, for all your kind words. Kindly, Adina.
Very happy experience.
Thank you for the review, please let us know if there is anything we can do to improve.
We especially liked the warm atmosphere when you walked in. We were always welcomed at the door and any queries were welcomed and quickly sorted. The rooms were spotless, staff friendly. We couldn't have asked for more.
Than you so much for such a lovely review, I am so pleased your mother enjoyed her stay with us.
Good, kind helpful staff and all care were met to a good standard.
We have been very pleased with the excellent care my Mum has received whilst she has been with you. Mum has been very happy and has appreciated all efforts to keep her feeling safe and looked after.
I find most of the carers attentive and understanding of my mother's needs. She is well looked after.
Thank you for your kind review.
The care my mother receives is excellent. The staff are friendly and very efficient, but I wish they were paid more, they do a difficult job.
Thank you so much for a lovely review.
I am more than happy with my grandmother's care. She is well looked after. The staff are kind and really care. She is well-fed, clean and feels safe and secure.
Thank you for such a lovely review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for Olive House.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for Olive House.
Meet the Team (5)

As Home Manager, I enjoy being part of a hardworking team that maintains high standards of care in a happy home with lovely residents. With 17 years of experience in the care industry, a Level 3 Diploma in Health and Social Care, and a Level 5 in Management and Leadership, I’m dedicated to ensuring residents feel heard, understood, and supported. Spending time with each resident and making their needs the priority is at the heart of everything I do.

I’m passionate about making a positive difference in residents’ everyday lives, whether through a chat, sharing memories, or simply being there. Getting to know each person’s personality and preferences allows me to provide care that feels personal and meaningful, while supporting their friends and family. I strive to create a safe and supportive environment where residents feel valued and encouraged to join in activities. I hold an NVQ in Business and Finance and have completed training in Understanding Mental Health to better support residents’ emotional wellbeing.

As Head Chef at Olive House, I take great pride in ensuring our residents are well-nourished, properly hydrated and always offered plenty of choice at mealtimes. Seeing the enjoyment and satisfaction that good food brings to our residents is what motivates and inspires me every day.
With over eight years of experience working as a chef within the care sector and a Level 3 Senior Production Chef qualification, I am passionate about creating delicious, nutritious and beautifully presented meals that cater to residents' individual needs and preferences.

John enjoys working at Olive House because of its homely atmosphere and the supportive, hardworking team around him. He values being part of an environment that is both relaxed and dedicated to providing the highest standards of care for our residents.
John takes great pride in enriching the lives of residents by listening to their wishes and ensuring that maintenance tasks are completed to a high standard. Whether he is putting up photographs, carrying out repairs, or helping to create a safe environment, he is always keen to help and aims to resolve issues as quickly as possible.
Before joining Olive House, John gained experience working within a school setting. He has also completed Healthcare Homes training, helping him to understand the care home environment.

As Activities Coordinator, I love spending time with residents, getting to know them as individuals, and building meaningful one-to-one relationships. It's incredibly rewarding to see the smiles on residents' faces during activities and to know they have someone they can talk to and enjoy spending time with. With previous experience supporting older people and those living with dementia, I'm passionate about creating engaging, meaningful activities tailored to each resident's interests and wishes, helping everyone to feel valued, connected, and able to enjoy each day.
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