Situated in the peaceful village of Newton Flotman, around eight miles south of Norwich, Olive House is a welcoming, purpose-built care home providing compassionate, person-centred residential, dementia and respite care for older people.
Set entirely on one floor, the home provides an accessible, comfortable environment that can be particularly reassuring for people living with dementia. Olive House has 45 en-suite bedrooms, along with comfortable lounges, a spacious dining room and welcoming...
Situated in the peaceful village of Newton Flotman, around eight miles south of Norwich, Olive House is a welcoming, purpose-built care home providing compassionate, person-centred residential, dementia and respite care for older people.
Set entirely on one floor, the home provides an accessible, comfortable environment that can be particularly reassuring for people living with dementia. Olive House has 45 en-suite bedrooms, along with comfortable lounges, a spacious dining room and welcoming communal areas where people can relax, socialise or spend time with family and friends.
The dedicated team takes time to get to know each resident, providing care and support shaped around individual needs, routines, and preferences. Maintaining dignity, choice, and independence is central to everyday life at Olive House, with support available 24 hours a day.
A varied programme of meaningful activities gives residents opportunities to continue familiar hobbies and interests, spend time with others, and try new experiences. Activities are adapted to individual abilities and preferences, with one-to-one opportunities available alongside group activities. Strong links with the local community also help residents remain connected with life beyond the home.
Fresh, home-cooked meals are prepared each day, with dietary requirements, preferences, and nutritional needs taken into account for each resident. Mealtimes provide an opportunity to gather and socialise, while individual choices and routines are respected.
Olive House offers a warm and supportive environment where residents can feel comfortable and at home, with family and friends always welcome to visit and spend time together.
Contact Olive House to confirm what's included and get a personalised quote:
Chiropody and hairdresser to be paid for on top
The price(s) shown are provided by the care home. Contact Olive House for full pricing details and T&Cs.
Olive House has a Review Score of 9.8 (9.783) out of 10, based on 20 reviews in the last 2 years.
Over all time Olive House has 98 reviews.
My mother arrived at Olive House in November 2023 after breaking her hip and losing her husband of 71 years. It has been a very hard time but the staff have been so thoughtful and kind to her, helping her adjust to a new way of life.
My mother arrived at Olive House in November 2023 after breaking her hip and losing her husband of 71 years. It has been a very hard time but the staff have been so thoughtful and kind to her, helping her adjust to a new way of life.
As his condition deteriorated the care he received from the staff was above and beyond. Not only did Olive House care for my beloved father but they also supported me while coming to terms...
Thank you all at Olive House, I shall be forever grateful for all you have done for my father and the support you gave me.
We at Olive House, all considered it a privilege to care for and get to know your father. Thank you for your kind words, he will be missed by us all
The staff were absolutely wonderful throughout the short period of time she was with them assisting her to settle in, deal with her loss, gain...
We cannot thank everyone enough for their care and support.
Thank you for the kind words.
My dad is very well cared for at Olive House. He has been there for about five months. If I mention anything to management, it soon gets sorted. On my visit today, Dad said he didn't get his breakfast until later this morning (nearly 10 am), and the lunch is ready quite early at 12.30 onwards...
My dad is very well cared for at Olive House. He has been there for about five months. If I mention anything to management, it soon gets sorted. On my visit today, Dad said he didn't get his breakfast until later this morning (nearly 10 am), and the lunch is ready quite early at 12.30 onwards usually, so he sometimes isn't hungry enough by then, unfortunately. It is something he is having to adjust to after living on his own and in his routine there. But this is not a complaint. Also, they have been very kind towards him and helped him with bathing, etc.
Dad moved in with multiple safety issues. Staff have gone over and above duties. He is made to feel at home and comfortable all of the time as are we. I am so pleased with his care and I totally see how much they have to deal with. Truly amazing.
Dad moved in with multiple safety issues. Staff have gone over and above duties. He is made to feel at home and comfortable all of the time as are we. I am so pleased with his care and I totally see how much they have to deal with. Truly amazing.
Thank you so much for your kind words. It is our pleasure to look after your dad and to have you and all his family visiting at Olive House.
Everything is brilliant can't say strongly enough how good everything is. 100% everything. No negatives at all.
Everything is brilliant can't say strongly enough how good everything is. 100% everything. No negatives at all.
Thank you for this; it is always lovely to hear that we are exceeding expectations.
It's never easy to see someone you love and care about needing to enter into a care home, but I can honestly say to know that Mum is well cared for and safe means a lot. The staff are caring and friendly and go out of their way to be supportive not only of my mum but of the family as a whole. The...
It's never easy to see someone you love and care about needing to enter into a care home, but I can honestly say to know that Mum is well cared for and safe means a lot. The staff are caring and friendly and go out of their way to be supportive not only of my mum but of the family as a whole. The manager's door is always open - need I say more...
Thank you for the kind words. We strive to make sure all who come into the home get a warm welcome and that you can leave your loved one with us, in the knowledge that they will be safe and cared for, as we would for our own loved ones.
This home looks after my mother well. She is comfortable, cared for, and above all, happy in her day-to-day life. I live three hours away and usually visit unannounced. My mother always is well-presented, and I have often witnessed (and sometimes participated in) enrichment or stimulation...
This home looks after my mother well. She is comfortable, cared for, and above all, happy in her day-to-day life. I live three hours away and usually visit unannounced. My mother always is well-presented, and I have often witnessed (and sometimes participated in) enrichment or stimulation activities, which include all residents who wish to take part. As well as caring for my mother, the home also gives me peace of mind that my mother is safe and well while I am not present.
Thank you for this review. It is always our aim to firstly make sure our residents are all safe and happy. We also want to make sure you are happy with the care given and know that the care is the same whether you are in the building or not. Your peace of mind is important to us. All staff in Olive House work together to ensure that your loved one is offered the best care possible. Thank you
I am very happy living in Olive House, all the staff are kind and caring. I also enjoy the food, which is cooked fresh daily. I have a nice room and the staff look after me very well. I have no complaints at all.
I am very happy living in Olive House, all the staff are kind and caring. I also enjoy the food, which is cooked fresh daily. I have a nice room and the staff look after me very well. I have no complaints at all.
Was with my dad today and again noticed the radiator in his room has still not been fixed. It has been over two months now it has not worked. Although he has an old heater, it is not that warm in his room. I was disappointed at what my dad was offered for his tea on 26th December - egg on toast is...
Was with my dad today and again noticed the radiator in his room has still not been fixed. It has been over two months now it has not worked. Although he has an old heater, it is not that warm in his room. I was disappointed at what my dad was offered for his tea on 26th December - egg on toast is not very festive.
Having spoken with you I am confident that things are improving and that you will continue to see improvements in the home over the coming months....
As a new Manager, it is sad to receive less favourable reviews, however, without these reviews, it is impossible to learn and move the home forward.Again, thank you for taking the time to send a review, I know you are now happy to speak with me if things are not as expected, in the future.
Trips need to be better thought out as to cancel at the last minute is very upsetting for the residents.
Trips need to be better thought out as to cancel at the last minute is very upsetting for the residents.
Struggling to find a Care Home that could provide urgent short notice respite care for my Dad I had called several local ones when I tried Olive House. The call was answered by a lady who from the start was so warm and welcoming, she understood the situation our family was in and went above and...
A massive thank you to all at Olive House.
Kindest regards.
I am very happy with the care I receive.
I am very happy with the care I receive.
Thank you very much, it's lovely to see our new residents being happy. Kindly.
The care I have had is so good; you can't describe it. Nothing is too much trouble.
The care I have had is so good; you can't describe it. Nothing is too much trouble.
Kindest regards.
Feel very safe in here.
Feel very safe in here.
Thank you very much, we love you too.
I enjoy the food very much. The carers are very kind and think of me very much. The daytime medication is of real help and always on time. The meals are very nutritious. I am given plenty of drinks during the day.
I enjoy the food very much. The carers are very kind and think of me very much. The daytime medication is of real help and always on time. The meals are very nutritious. I am given plenty of drinks during the day.
I cannot praise Olive House enough. The manager and staff have been absolutely brilliant, not only for my mother's end of life care since Christmas but for the last seven and a half years as a resident at Olive House. I have visited the home every single day for seven years, it is like a second...
I cannot praise Olive House enough. The manager and staff have been absolutely brilliant, not only for my mother's end of life care since Christmas but for the last seven and a half years as a resident at Olive House. I have visited the home every single day for seven years, it is like a second home for me, all the staff are like my extended family. My mother had a wonderful, happy and fun life due to the fantastic staff members. On the evening of the 13th of April, as I sat with mum, holding her hand, it was our wonderful manager plus the night staff who sat and helped me with mum as she passed away. That is what you call great staff. Thank you!
Kindest Regards.
Dad has settled in well. The staff are friendly and helpful. The location is convenient and the surroundings good. The visiting arrangement are, currently, restricted by Covid but the family and friends have had no trouble in getting to see him. Overall, Olive House is a nice place for Dad to be...
Dad has settled in well. The staff are friendly and helpful. The location is convenient and the surroundings good. The visiting arrangement are, currently, restricted by Covid but the family and friends have had no trouble in getting to see him. Overall, Olive House is a nice place for Dad to be during his respite.
Adina
Olive House is always welcoming and friendly. My mum seems very happy there. She enjoys the food and activities. My only concern is that they seem as if they are understaffed, long time answering bells, etc.
Olive House is always welcoming and friendly. My mum seems very happy there. She enjoys the food and activities. My only concern is that they seem as if they are understaffed, long time answering bells, etc.
Thank you Jill, it is much appreciated. I will make sure to check on the bells and staffing levels.
My experience has been disappointing throughout this year, however, when I visited in December I was pleasantly surprised.
My experience has been disappointing throughout this year, however, when I visited in December I was pleasantly surprised.
Kindly, Adina
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At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
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As Home Manager, I enjoy being part of a hardworking team that maintains high standards of care in a happy home with lovely residents. With 17 years...
As Home Manager, I enjoy being part of a hardworking team that maintains high standards of care in a happy home with lovely residents. With 17 years of experience in the care industry, a Level 3 Diploma in Health and Social Care, and a Level 5 in Management and Leadership, I’m dedicated to ensuring residents feel heard, understood, and supported. Spending time with each resident and making their needs the priority is at the heart of everything I do.
I’m passionate about providing person-centred care and creating a safe, friendly environment where residents feel valued and supported. I hold...
I’m passionate about providing person-centred care and creating a safe, friendly environment where residents feel valued and supported. I hold qualifications in Health and Social Care, Management and Leadership, Mental Health Awareness and Dementia Care.
I’m passionate about making a positive difference in residents’ everyday lives, whether through a chat, sharing memories, or simply being there....
I’m passionate about making a positive difference in residents’ everyday lives, whether through a chat, sharing memories, or simply being there. Getting to know each person’s personality and preferences allows me to provide care that feels personal and meaningful, while supporting their friends and family. I strive to create a safe and supportive environment where residents feel valued and encouraged to join in activities. I hold an NVQ in Business and Finance and have completed training in Understanding Mental Health to better support residents’ emotional wellbeing.
John enjoys working at Olive House because of its homely atmosphere and the supportive, hardworking team around him. He values being part of an...
John enjoys working at Olive House because of its homely atmosphere and the supportive, hardworking team around him. He values being part of an environment that is both relaxed and dedicated to providing the highest standards of care for our residents.
John takes great pride in enriching the lives of residents by listening to their wishes and ensuring that maintenance tasks are completed to a high standard. Whether he is putting up photographs, carrying out repairs, or helping to create a safe environment, he is always keen to help and aims to resolve issues as quickly as possible.
Before joining Olive House, John gained experience working within a school setting. He has also completed Healthcare Homes training, helping him to understand the care home environment.
I’m passionate about creating delicious and nutritious meals that our residents enjoy. I love listening to their preferences and feedback to create...
I’m passionate about creating delicious and nutritious meals that our residents enjoy. I love listening to their preferences and feedback to create varied menus, with a focus on nutrition and protein-enriched meals.
With a background in catering, I take pride in preparing freshly sourced, homemade food that is beautifully presented. I also hold qualifications in catering, food hygiene and dysphagia, helping me ensure meals are prepared safely and meet residents’ individual needs.
My role is all about bringing smiles to our residents’ faces and positive energy to the whole home. I love being energetic and making sure there is...
My role is all about bringing smiles to our residents’ faces and positive energy to the whole home. I love being energetic and making sure there is always a friendly smile to brighten someone’s day.
I studied Nursing Services and Psychology before beginning my career in care, and I have now been working in care homes for around four and a half years. My experience has given me a real understanding of the importance of meaningful activities, companionship and creating enjoyable moments for our residents.
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