Allonsfield House Nursing Home

Very satisfied with all care and facilities

I always find Allonsfield and the staff very welcoming on my frequent weekly visits. Everyone is on hand to answer any questions I may have regarding my relative, as she can not verbally communicate. Residents have the freedom to go outside and to other parts of the home, when they wish, which make a difference to mood and wellbeing.

I am so pleased we chose Allonsfield House for Mum at a time when we desperately needed help and support. The care is fantastic and there is such a lovely, family atmosphere. From the time a member of the team came to assess Mum and ever since, we have felt relaxed knowing Mum is getting the best possible care. The home is well run and managed with regular friends & family meetings, lots of activities for the residents and a great team of very friendly and supportive staff. Mum has settled in well and made friends which is so lovely to see. Well done Allonsfield!

My brother and I took Mum on 9th March to Allonsfield. We have been extremly pleased with the care Mum has and is receving, we would have no complaints. All staff are very friendly and helpful; Mum has settled into Allonsfield really well, in fact better than we had expected, due to Dementia issues.

Allonsfield House has been caring for my Dad for about 5 months now and we are very happy with the quality of care he is receiving. The staff and management are extremely kind, professional and very attentive to Dad's needs. They are also very supportive of my Mum and I. The environment is light and airy and welcoming with access to lovely outdoor spaces including a small farm.

Today, all staff welcoming, asked if I needed a drink. Where busy, but relaxed despite having an open day for easter time. The home was a calm atmosphere when I attended residents seemed content.

Thank you Allonsfield for making the last few months of my dad's life a safe one, and for allowing me to remain his daughter and not his carer.

Living some considerable distance from Allonsfield House, I initially had to rely upon telephone contact to speak to an old friend with dementia who was resident at the home. I was always spoken to politely by members of the staff who connected me with my friend and we were able to have a conversation. I subsequently visited the home on a number of occasions and found the staff friendly , caring towards the residents and the home was clean and appeared well maintained. I managed to send birthday and Xmas gifts to my friend and was assisted with this by Ben and Victoria who were most helpful and pleasant to deal with.

Staff are welcoming, saying hello, remembering our names etc. They are lovely with BB, joking, encouraging. Bebe or Staff contact me with info/changes very good at sharing. Bebe is very approachable and understanding. BB is content and well looked after. Bebe managed the team well, is an excellent manager.

Extremely friendly staff, very professional and well run. Mum is well looked after and relaxed. I'm always made feel welcome and invited to share meals with mum. Mum enjoys the numerous activities.

Overall, I am pleased with the support and care that my wife is being given. The staff always display a caring attitude and listen carefully to any queries I have. The facilities are very good, and I especially like the fact that there is ready access to the open air with really nice gardens and animals to see.

I have always found the management and all of the carers, kind, compassionate and very caring toward my mother. She is very well fed, always clean, smiling and content.

I have nothing at all to moan/complain about.

My husband has been a resident for six months now during which time his dementia symptoms became very challenging to deal with but the staff worked with him very patiently and carefully. He has settled down extremely well and has a good rapport with them . I find my visits to him now very rewarding for us both.

Myself and my wife came to Allonsfield approximately two years ago and staff here have been enormous support to us. My wife used to love dancing, which she enjoyed with staff member who then was a nurse now became a manager who likes to ensure that resident are treat it with dignity and respect. I have got a couple of staff. I'm very fond of and I think they only not look after us as a resident they think of us as a family member which is very empathetic.

Kind, friendly staff when I visit.

I only have good things to say about Allonsfield as a facility and members of staff I have had contact with. Mother went into Allonsfield late 2015 and over the years I have had contact with a changing work force. There still remains a few employees from the start and I have never had a problem with anyone and nothing has ever been a problem that can not be resolved in that time. Allonsfield has always been able to accommodate mothers ever changing condition. Last week I visited with my sister and it was not possible to sit with mother in the common room, but two members of staff realised this and moved mother to a side room making her comfortable and allowing us to have room to be with her. We have always had the option to have space from other residents, there are so many options. Many thanks to all the staff for their care, dedication and input to a wonderful care home.

My mother entered Allonsfield for end-of-life care after suffering a number of small strokes. We were given a very positive view of the home when we attended an open day in December and then had to call at short notice to request a room. The staff visited us promptly and Mum was admitted the next day. The nursing section is purpose-built, beautifully appointed with up-to-date equipment. The bedrooms are spacious, well-designed and ensuite. The large day room is bright, light and furnished to a high standard. My mother was made very welcome in the nursing section and during her stay was given a high level of individual attention. The medical and personal care she received was first-class. The staff were skilled at communicating to us the changes in my mother's condition and always took the time to ensure that both she and her visitors were comfortable. Unfortunately, her condition deteriorated and she died peacefully with us by her side after a stay of two weeks. Highly recommended.

I and the family are so pleased with this care home. The best place we could put Mum, the care is excellent, all the staff welcome us with a smile. Thank you for the care you provide for my mum.

My mum has been at Allonsfield House Nursing Home for a while now and is so happy. The staff and manager are excellent and everyone makes you feel welcome. They are all kind and excellent in their work. My mum is looked after so well, nothing is too much trouble, it's like one big happy family and I appreciate everything they do for my mum and my family.