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Allonsfield House Nursing Home

Church Farm, Campsea Ash, Woodbridge, Suffolk IP13 0PX
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Attentive, kind and considerate in all aspects of care provisionMark P(Son of Resident/Service User)
Allonsfield House Nursing Home, Woodbridge
I felt the care my stepmother received was excellentP T(Stepdaughter of Resident/Service User)
Allonsfield House Nursing Home, Woodbridge
My dad who has advanced dementia is well cared for by the staff who understand his needsA K(Daughter of Resident/Service User)
Allonsfield House Nursing Home, Woodbridge

Kingsley Healthcare is proud to announce Allonsfield House as an idyllic country setting for person-centred nursing care.

Their home in the delightful rural Suffolk village of Campsea Ashe has long been a favourite place for residential and dementia care.

Now the home has its nursing registration they are able to invite in residents who need nursing care as well.

Allonsfield House really combines the best of town and country – it...  

Care Provided by Allonsfield House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,528£1,350 - £1,528
Residential Dementia Care£1,350 - £1,528£1,350 - £1,528
Nursing Care£1,350 - £1,528£1,350 - £1,528
Nursing Dementia Care£1,350 - £1,528£1,350 - £1,528

* Subject to successful assessment

Contact Allonsfield House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Bishnu Lamichhane(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (51)

Allonsfield House Nursing Home Reviews (74)

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9.8

Allonsfield House Nursing Home has a Review Score of 9.8 (9.826) out of 10, based on 21 reviews in the last 2 years. Over all time Allonsfield House Nursing Home has 74 reviews.

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Review from J E (Son of Resident) published on 14 August 2024 Submitted via Website
Overall Experience

The staff were kind, understanding and caring. A beautiful room which was clean and attention to detail was paid with regard to cleanliness and ensuring the bed was comfortable and in working order. Staff were knowledgeable with regard to the medicines required and worked closely with the local GP practice which we found reassuring. The assessment of need was accurate which enhanced staff knowing the needs and how to meet those needs but also to be able to person-centred care. Lovely food at the time of main meals and well supported by snacks

Reply from Hayley Salter, Home Manager at Allonsfield House Nursing Home

Thank you so much for your kind words, I will pass them onto the team. I am pleased that you were satisfied with the room and the high standards of care that we aim to achieve.

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Review from Margaret R (Daughter of Resident) published on 18 July 2024 Submitted via Postal Card
Overall Experience

I think £6000 per month is too much for the tiny room she is in!

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Review from J M (Nephew of Resident) published on 14 June 2024 Submitted via Postal Card
Overall Experience

My aunt has now been at this care home for just over 4 years. When she first arrived the home was rated as outstanding, however over the last two years the standards have dropped significantly and now has a rating of satisfactory. The support staff have always been pleasant and I believe they work hard for what is essentially minimum wage. I have struggled with the management, there is no continuity and there is regular change with the home manager position, this is despite being assured this will not continue to happen. Costs have gone up on average 10% a year which is profiteering, and standards have dropped. My aunt's personal possessions have also gone missing, including a watch which had sentimental value. In general I'm very disappointed.

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Review from K L (Daughter-in-law of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience
Lovely welcoming home - clean and fresh, everyone friendly.
Lots of fun activities.

Made lots of friends.

Reply from Hayley Salter, Home Manager at Allonsfield House Nursing Home

Thank you for taking the time to leave a positive review for our home. We are glad that your mother-in-law enjoyed their stay with us at Allonsfield, it was a pleasure to meet you and your family.

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Review from Helen D (Niece of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience

My aunt was moved from a nursing home in another area to be closer to family. It was a very big move for my 93-year-old aunt but everyone here at Allonsfield House has made everything so easy. The staff are so welcoming and caring, nothing is too much trouble. I have every confidence that my aunt will be very happy here.

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Review from L F (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

Since my mother has been in the home she has received excellent care and kindness. The staff are so caring and kind.

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Review from Stephanie C (Granddaughter of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

Very lovely staff, polite and helpful. Best manager so far in the 3 years my nanny has been here. The receptionist is always so kind.

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Review from Audrey B (Daughter of Resident) published on 20 October 2023 Submitted via Website
Overall Experience

Allonsfield House Nursing Home has improved beyond measure recently because a new staff member has brought new life and vigour into the residents' everyday lives at the home. I have seen my mother's well-being and mental health improve. Today she has gone on a trip which I am sure she will enjoy.

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Review from Mark P (Son of Resident) published on 26 July 2023 Submitted via Website
Overall Experience

Although busy, the staff are a fantastic asset. Attentive, kind and considerate in all aspects of care provision. This is reflected across the whole organisation at Allonsfield. All staff, from cleaners, the caterers, maintenance, carers and nurses, all showed a very positive outlook to residents, taking time to talk to residents and visitors.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your feedback. The team work hard and welcome the positive comments.

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Review from K D (Son of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience

Very good as it was a short notice stay for emergency respite, the staff were very good, dealt with food very well for someone who is wheat and gluten-free. Would recommend this care home to anyone who is looking for a place for their loved ones.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your review, we aim to met every residents needs to a high standard.

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Review from P T (Stepdaughter of Resident) published on 6 June 2023 Submitted via Website
Overall Experience

I write as the stepdaughter whose stepmother spent three weeks in respite care at Allonsfield in April 2023. I felt the care my stepmother received was excellent. She had no complaints to me during her stay and had she been unhappy at all she would have let me know. Of course, she wanted to get back to her home but having broken her arm and having early dementia she needed respite care. From my first enquiry as to there being a vacancy, to getting her to the home and eventually discharging her everything rang very smoothly. I found the staff friendly and had the feeling nothing was too much trouble. It was always clean and there were no unpleasant smells or the odour of trying to mask any smells. I therefore, recommend Allonsfield Care Home with pleasure.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your kind comments, we are pleased your stepmother enjoyed her stay while she recovered. The staff work hard to ensure we give outstanding care.

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Review from A K (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

My dad who has advanced dementia is well cared for by the staff who understand his needs. The home is a welcoming place with friendly staff and excellent facilities and caring staff.

Reply from Nicola McCourt, Home Manager at Allonsfield House Nursing Home

Thank you for your review, as a home we are always wanting to improve our services.

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Review from K C (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card
Overall Experience

On the whole am very satisfied with the care my mother receives. There are some very strong points, flexibility, understanding and respect with regards to the resident and residents' family wishes. The majority of carers are good with several being excellent and the homely family atmosphere. There is one less strong point, some carers have not been good or interested in communicating with my mother and communication has been purely functional. The quality of carers is inconsistent (some are excellent and some rather poor) Overall the care is very good though.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your review. As a home, we are changing and improving our services. Recently, we have appointed a new manager and activities coordinator and encourage all staff to communicate well with all residents and loved ones.

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Review from C L (Resident / Service User) published on 22 May 2023 Submitted via Postal Card
Overall Experience

Allonsfield House is very good with care and attention. I recommend this lovely home, so good to be here.

Reply from Dawn Waqalevu, Home Manager at Allonsfield House Nursing Home

Thank you for your review, its lovely to have great feedback.

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Review from A R (Resident / Service User) published on 15 May 2023 Submitted via Postal Card
Overall Experience
Vastly improved since coming here.

All our likes like food, very well presented. The staff take great care with all aspects. The social side is now excellent and very well carried out. One of the best things is company transport to take us out. This is the best thing for those who can't walk and these have no one to help. Both our sons live in the USA, this means a change of scene! Very important.

Reply from Nicola McCourt, Home Manager at Allonsfield House Nursing Home

Thank you so much for the lovely review and we are pleased that our services have improved and we will continue to work towards outstanding.

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Review from D D (Friend of Resident) published on 6 April 2023 Submitted via Postal Card
Overall Experience

I have always found the home very well run and the staff considerate to both residents and visitors. Might I suggest putting up a cover over the front door, when staff are busy it takes a while for the front door to be answered - miserable when raining.

Reply from Nicola McCourt, Home Manager at Allonsfield House Nursing Home

Thank you for your positive feedback, we will put your suggestion forward regarding the front door.

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Review from J P (Niece of Resident) published on 20 January 2023 Submitted via Website
Overall Experience

My Aunt has been a resident at Allonsfield for 4 years and throughout there has always been a central core of caring, respectful and fun staff. However, at times I have felt Allonsfield has lacked adequate leadership and more recently (like many other homes) sufficient levels of staff. I am delighted to say that all my concerns have either been addressed or are in the process of being remedied. Quarterly meetings are held for residents/family to express any concerns or desires. Our suggestions are properly listened to, actively encouraged and often acted upon when appropriate/possible. New staff members have been recruited and seem well qualified for this demanding vocation. In addition to puzzles, games and colouring books easily located within the home I was informed yesterday that a second activities person was joining the team very shortly so I am really looking forward to seeing pre-pandemic levels of activity. Well done team my visit yesterday was a delight!

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Review from Matthew F (Son of Resident) published on 22 August 2022 Submitted via Website
Overall Experience
Absolutely atrocious place.
Arranged for my 89-year-old father to stay here due to the fact that it seemed nice and clean and they had an on-site farm. Within weeks of his arrival, the place lost their manager and administrator. He spent 8 of 12 weeks in covid lockdown as the staff team repeatedly failed to enact government guidance (and would regularly tell me they didn't bother to read the guidance). His clothes went missing almost immediately and he never had enough clean clothes or pyjamas.
He was constantly left alone in his room and zero activities were provided. To top it all they left him in chronic pain when his gout flared up and refused to note or record our requests to get him appropriate medical treatment. When we did visit there would often be no drinking water in his room.

In the end, we couldn't wait to get him out of there and he is now in a wonderful care home which is genuinely amazing and has staff that really do care about their residents.

Reply from Jonathan Ellis, Operations Manager at Allonsfield House Nursing Home

We would like to take this opportunity to reassure our service users, family and friends that we do not agree with this publication by the family of a former service user. Also if you have any concerns for your loved ones please do not hesitate to contact the manager of the service or one of the...  

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Review from Chris R (Son of Resident) published on 7 June 2022 Submitted via Website
Overall Experience

My mother moved into the nursing unit at Allonsfield House Nursing Home having suffered a severe stroke several months earlier although she sadly died within a month of becoming a resident. There is a good atmosphere in the centre and the staff are all warm and friendly and seem to care deeply about the people they look after. My mother needed quite high-level nursing assistance and I believe that was provided effectively and with compassion. The staff also asked about me and how I was managing and I really appreciated that. The facilities are good and the rooms in the nursing unit are well maintained and each has a door with direct access to the outside, which is a huge benefit to someone who is bed-bound. I believe that animals have a huge positive influence on the mental health of people. Although my Mother could not benefit personally from the small farm associated with the centre I saw it as a tremendous asset.

Reply from Nicola McCourt, Home Manager at Allonsfield House Nursing Home

Dear Chris, thank you for your review, it was a pleasure to have been able to assist you and your family at such a difficult time. Best wishes, Nicola.

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Review from Rosemary P (Daughter of Resident) published on 6 June 2022 Submitted via Website
Overall Experience

So glad that we found Allonsfield House when Dad's needs finally became too much for Mum and helpers at home. We looked at other homes but Allonsfield was the perfect place for my lovely dad. We found the staff to be kind, friendly, efficient, and welcoming, taking a real interest in those they care for. Nothing is too much trouble. Dad was happy and relaxed here, able to walk all day if he wanted. He enjoyed the human company and the visits from baby goats etc brought in from the home's little farm for residents to pet and bottle feed! The home itself is full of light, bright, clean, and airy rooms all with views of and access to the central garden, a lovely safe sunny space. We often met Dad in the conservatory, sitting in bright, modern comfortable chairs - it felt very homely and relaxing as does the whole place. The carpeted corridors keep sound muted. All the residents and staff that I met seemed happy to be there. I cannot thank them enough for their kindness to Dad and our family.

Reply from Nicola McCourt, Home Manager at Allonsfield House Nursing Home

Dear Rosie, thank you so much for your kind words. Your dad is very much missed at Allonsfield and I am so happy that we were able to help make his last months comfortable and calm in our home. We look forward to commemorating him in our new memorial garden with his favourite gnome from his own garden. Sending best wishes from all at Allonsfield.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (2)

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Upcoming Events

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Allonsfield House Nursing Home.

Meet the Team (3)

Bishnu Lambichhane
Bishnu LambichhaneJob Title:Home Manager

I started my career in the care industry and soon realised my passion was nursing. I have acquired considerable experience working for the NHS in various positions as well as in private care homes. Since joining Kingsley, I have progressed from Clinical Lead Nurse to Home Manager at Woodbridge, before moving to Allonsfield. I love the support you get from a family-run company, and I am blessed with a great team. Outside work, I love reading and gardening and enjoy travelling.

Debbie Rowell
Debbie RowellJob Title:Deputy Manager

I joined Allonsfield House in 2022 as a Care Coordinator, bringing with me a wealth of experience from a background in children’s fostering. My natural compassion, leadership, and dedication to person-centred care were quickly recognised, and I progressed to the role of Deputy Manager. I’m deeply passionate about delivering high-quality care and supporting both residents and staff. My fostering background has given me a strong sense of empathy and commitment, which I bring into every aspect of my role. I take pride in helping to maintain the warm, supportive environment that makes Allonsfield House such a special place to live and work. With a strong focus on dignity, respect, and individual well-being, I continue to support and inspire my team to ensure our residents receive the highest standard of care.

Sally Ann
Sally AnnJob Title:Head House KeeperJoined: 2010

I have been working here at Allonsfield for 15 years as head of housekeeping. I am organised and efficient, and I take great pride in my work to ensure the home is clean and presentable at all times. I really enjoy my work and I love being here for the residents, not only to help make a difference to their day, but also to see them smile.

In my spare time, I like to cook, and I enjoy watching wildlife documentaries, especially if they involve David Attenborough.

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