Davers Court

Shakers Lane, Bury St Edmunds IP32 7BN
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9.9 140 Reviews
  • Davers Court, Bury St Edmunds
Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful surroundings.

The Suffolk home has stunning lounges, a modern café, a cinema room and a hair and beauty salon. As well as en-suite bedrooms, the home has lovely award-winning gardens for residents to enjoy.

Alongside luxury facilities, residents can enjoy a busy and varied activities programme, organised by the home's dedicated lifestyle team.

The team takes the time to get to know each resident and tailors every aspect of their care, from the menu to the activities on offer, to ensure the care provided is unique to their individual needs and preferences.
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Care Provided by Davers Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1733
  • Self-Funded Residential Dementia Care: from £1828
  • RESPITE Self-Funded Residential Care: from £1733
  • RESPITE Self-Funded Residential Dementia Care: from £1828

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Davers Court to find out the exact price for your requirements.

Contact Davers Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Davers Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Abhilash Gopi (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • On Site

Davers Court Reviews (140)

9.9

Davers Court has a Review Score of 9.9 (9.874) out of 10, based on 28 reviews in the last 2 years.
Over all time Davers Court has 140 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Davers Court
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Review from Steve J (Son of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Having had the decision of moving my Mum into residential care taken out of our hands by the NHS due to her declining dementia we were forced to find a suitable home.
My sister had the very hard task of finding a care facility that suited my mum's needs and also was within easy reach to the majority
of the family.
Care UK is by far the best choice covering all of the specific criteria we had set out.
Since my Mum has taken up residency her quality of life has improved immensely, the team at the facility can’t be more friendly or helpful and it has put the whole family’s mind at rest to know she is in fantastic hands.
Obviously, this is still very early days as she has only been in the facility a couple of weeks but I am sure the care she will receive will continue to be fantastic.
Reply from Caprice Geisha, Reviews Team at Davers CourtThank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from S D (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Davers Court for about a month now. From the beginning, it has offered a very relaxed and warm welcome. It is a place where Mum can let go of life’s stresses and worries. She can even spend quality time with her dog which has been a huge comfort. She enjoys the meals, the daily activities,
entertainment and trips and has quickly felt a part of the community. She is well looked after and the staff are friendly and helpful. Many of them have taken the time to chat with her so they get to know each other. In the communal lounges and at social activities, new friendships with some of the other residents are starting to grow. Staff have encouraged her to use her skills and abilities. Her bedroom is kept clean and is freshly decorated. She has a telephone in her bedroom to keep in contact with friends and family. Transfer of medical records and other requests have been efficiently dealt with. Would like to access the hairdresser on other days but overall - well done Davers Court!
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Review from K H (Daughter of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one the care and support received from Davers Court has been first-class in every respect, compassionate, kind and professional.
This has led to a marked improvement in my father's physical and mental wellbeing which is wonderful to see.
The activities programme caters for a good range of
interests and it's lovely to see the joy this brings to all the residents.
All the staff are very friendly and caring always prepared to go the extra mile by taking a keen interest in the needs of every resident.
I would highly recommend this care home to anyone looking to provide the best possible care for their loved ones.
Reply from Reviews Team, Reviews Team at Davers CourtHi, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Beth H (Private Carer of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff. Kind caring and passionate about their work.
I accompany a lady that goes to the Davers club and she has such an enjoyable time. Food and cakes are delicious and cooked to perfection. They run weekly trips out in the minibus which is great.
I would definitely recommend this
place for anyone thinking of placing a relative or loved one here. A clean and tidy environment and always greeted with a welcoming smile.
Reply from Reviews Team, Reviews Team at Davers CourtHi Beth, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from P D (Son of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All dealings/engagements with all staff members have been very positive, professional and personal.
All staff are friendly, approachable, caring and willing to assist in any way possible - this across all teams (care, activities, management, catering, support, domestic etc).
Care is of high quality/standard
and very personal.
Activities are broad-ranging and engaging, including great outside excursions.
Catering is of high quality and nutritious with everything homemade/cooked - relatives are also able to dine in with residents.
A strong caring and team ethos is displayed at all times.
Would absolutely recommend Davers Court to others.
Reply from Caprice Geisha, Reviews Team at Davers CourtHi, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from David S (Son of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in residential care in the Riverside Suite for nearly 12 months. The whole care team did an excellent job and you can see they all really did care. The man on the activities team was a source of energy and entertainment organising a fantastically diverse programme that kept Mum engaged.
Thank you.
Reply from Bonnie Hall, Reviews Team at Davers CourtHello David, thank you so much for taking the time to leave us feedback about your experience.
I am so pleased to hear that Mums experience with us has been a positive one, we miss her dearly.
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Review from Stuart O (Son of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in in early November 2023 and has not looked back. She is very happy, well cared for and well-fed. The atmosphere in Davers Court is lively and friendly so that she genuinely feels at home and is stimulated. The staff in all departments from the front desk to the kitchen to the maintenance
and cleaning are excellent and the facilities are ideal.
Mum moved here from another home and the difference is astounding. It can be felt even as you approach the front door.
Reply from Caprice Geisha, Reviews Team at Davers CourtThank you very much for taking the time to leave us feedback about your experience. It's lovely to hear Mum has settled in so well at Davers Court.
At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Sue M (Wife of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed at Davers Court for a month in order to convalesce after being in hospital for 3 weeks before. He was in a very poorly state on transfer. Malnourished, frail and exhausted, needing a great deal of input from all concerned. It was a real team effort to get him eating again, more comfortable,
mobilising and taking an interest in getting better again. He was on the Riverside Suite and all the staff were unfailingly gentle and kind to him, as they were to me. It was a very stressful time and there was no way at the time that I could have cared for him at home. The district nurse team came in to see him twice a day as well and I was able to arrange for a physiotherapist to visit privately.
Always greeted with a hello and friendly smile by all members of staff and generally felt welcomed. He mostly stayed in his room due to his condition but was very pleased to be able to get his hair cut whilst there prior to leaving.
Thank you to all from start to finish.
Reply from Caprice Geisha, Reviews Team at Davers CourtThank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Kate H (Daughter of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed for two weeks of unplanned convalescence care in Davers Court at the end of November. I didn't even have time to visit the home myself before taking Mum there, so was very apprehensive and quite stressed. The manager and customer relations manager could not have been more reassuring and
empathetic, and on Mum's arrival, had arranged for a platter of fruit and a welcome card in her room, which was a lovely gesture.
The home has amazing facilities (coffee bar, cinema/therapy room, hairdresser) and feels very homely. The staff were all, without exception, caring and friendly and treated Mum and other residents with kindness and dignity. The front desk staff were also very helpful and caring, and it was nice to see that everyone interacted well with residents, even those who required more time than others.
I would not hesitate to use Davers Court again if the need arose.
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Review from T W (Daughter of Resident) published on 8 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum spent three weeks of respite care at Davers Court. It had a lovely, homely atmosphere where all staff were welcoming and engaging. They were committed to caring for Mum so she felt safe and happy during her stay. All her needs were met with patience and compassion. When visiting I was met with
offers of a drink and if I had a query a member of staff dealt with it immediately. Mum is happy to return to Davers Court for more respite in the future as she called it her 'luxury holiday'.
Reply from Martha Piper, Reviews Team at Davers CourtThank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from T K (Daughter-in-law of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole process of moving my father-in-law into the care home has been great, with nothing too much trouble. The home is very welcoming, with a café and lovely gardens and has a lovely relaxed atmosphere. The staff are very caring and treat the residents with kindness and respect. There are a variety
of activities provided each week, with a weekly calendar showing what's on offer each day for the residents to join in. The meals provided are lovely. There is a dining area for meals, but the residents can eat in their own rooms if they prefer. Communication has been great and it is very easy to get through to speak to staff. They keep us informed by phone of any issues that we need to be aware of. There is a new app which lets us know what activities my father-in-law has joined in with and how he responded, which is lovely as he doesn't usually remember doing anything. We are very pleased with our choice of care home for my father-in-law.
Reply from Martha Piper, Reviews Team at Davers CourtHi, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.
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Review from T T (Respite Resident) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed in Davers Court for two weeks after my hip replacement operation. I had a very pleasant room overlooking the car park. On my arrival I was made very welcome. I had several visitors and they were always made welcome too. The coffee café and the gardens were always pleasant places to be. The
carers treated you with dignity. This is not always easy for the patient to contend with but it helps when you just accept it. I thought that the activities provided were fantastic and imaginative, with something for everyone to choose from. The staff were always willing to transport you by wheelchair or by walking with you to these activities. The cleaners, catering staff and those serving meals were cheerful which always helps and helps to pleasantly pass the time. I enjoyed my stay at Davers Court and was well looked after.
Reply from Martha Piper, Reviews Team at Davers CourtHi, thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team.
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Review from Jan C (Wife of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose Davers Court for two weeks of respite for my husband as I was impressed with what I saw during our visit, and my husband thought he would be happy there. We were not disappointed, and all the staff were efficient, friendly and caring. We will be choosing Davers Court again.
Reply from Martha Piper, Reviews Team at Davers CourtHi Jan C (wife of Resident) thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team
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Review from Geoff B (Son of Resident) published on 1 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always find the staff very friendly and helpful. The staff seem to be happy in their work and nothing is too much trouble for them.
My mother was 90 recently and the home put up decorations and balloons and made a cake for her.
Reply from Martha Piper, Reviews Team at Davers CourtHi Geoff B (son of Resident) thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks, the Care UK team.
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Review from B W (Daughter of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial communication via email and the meeting with the helpful manager, we had confidence in Davers to look after our father. The only remark would be the cleanliness of the suite, toilets and bathroom. Appreciating staff workload, this could be an area of improvement. The suite/floor manager
was attentive, intuitive and went the extra mile. Cleanliness - they have overall looked great, but it was a shame Dad didn't shower or wash his hair. It was really tired and his loo surround and the public loo surround. Overall, a supportive experience for our darling dad. Thank you.
Reply from Samantha Debenham, Reviews Team at Davers CourtWe are happy to hear your comments about our Suite Lead; our team throughout the home are passionate about providing quality care and go the extra mile for residents each day. At Davers Court, our newly-appointed Head Housekeeper ensures all areas of the home are maintained to a high standard for residents and visitors. Whilst residents may sometimes refuse personal care, the team at Davers Court ensure personal care support is offered and encouraged each day.
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Review from B P (Friend of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Davers Court is a wonderful care home in the heart of Bury St Edmund's. Care staff are very professional and caring not only of the residents but the wider family members and friends too. I was really impressed by their team and the home.
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Review from Helen B (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into Davers Court in February this year and it was a seamless process. I was so worried as Mum didn’t want to move from home but my concerns were completely unfounded. She has settled in so well. All the staff are amazing, so caring, professional and kind. I have complete peace of mind
now that Mum is looked after, happy and safe. Well done Davers Court!
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Review from S C (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Davers Court in February. The staff and management have been exceptional in getting to know her and us since then. As a daughter, I feel completely at ease knowing Mum is happy and safe in her new environment. The staff have a very approachable feel and are happy to chat and are very
informative.
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Review from Lynne M (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently spent three weeks in the Meadows Suite at Davers Court for respite care. She really enjoyed her holiday, was very well looked after and loved the company and making new friends. Davers Court is extremely well run, with professional and caring staff to whom nothing is too much trouble.
The whole process from my initial phone call to collecting Mum to return her home was made easy by everyone I dealt with and I had no worries at all about leaving Mum there whilst I was away. Everything was done to make Mum feel at home even though she was only there for a short time, the thoughtful card with a welcome message, an Easter egg and a pretty potted rose plant in her room when she arrived was a lovely touch. I would definitely use Davers Court again for respite or more permanent care if required in the future.
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Review from Gillian B (Daughter of Resident) published on 14 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff and carers have been very polite, helpful and professional at all times and help Mum to make the most of each day. They have been particularly efficient at special arrangements such as accompanying her to hospital visits. We were delighted when she was presented with a homemade cake on
her birthday!
Reply from Holly Cole, Reviews Team at Davers CourtHi Gillian, thank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home, Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us with any further specific feedback, please use the form on the following url;
https://www.careuk.com/company/contact/feedback
Thank you for your time, and we look forward to hearing from you.
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Davers Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Davers Court is calculated as follows: ( (294 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 334 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Davers Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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