Davers Court

Shakers Lane, Bury St Edmunds IP32 7BN
Review Us
9.9 139 Reviews
  • Davers Court, Bury St Edmunds
Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful surroundings.

The Suffolk home has stunning lounges, a modern café, a cinema room and a hair and beauty salon. As well as en-suite bedrooms, the home has lovely award-winning gardens for residents to enjoy.

Alongside luxury facilities, residents can enjoy a busy and varied activities programme, organised by the home's dedicated lifestyle team.

The team takes the time to get to know each resident and tailors every aspect of their care, from the menu to the activities on offer, to ensure the care provided is unique to their individual needs and preferences.

Care Provided by Davers Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1733
  • Self-Funded Residential Dementia Care: from £1828
  • RESPITE Self-Funded Residential Care: from £1733
  • RESPITE Self-Funded Residential Dementia Care: from £1828

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Davers Court to find out the exact price for your requirements.

Contact Davers Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Davers Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Abhilash Gopi (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • On Site

9.9

Davers Court has a Review Score of 9.9 (9.866) out of 10, based on 27 reviews in the last 2 years.
Over all time Davers Court has 139 reviews.

Overall Experience
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Date Published
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  • 27
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Reviewer Connection to Davers Court
  • 66
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Total of 139, showing 41-60
Review from C J (Daughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all amazing, my dad enjoys all the food and takes part in the activities that he is able to do. I wouldn’t want him to be anywhere else, you get regular updates and are always contacted about anything big or small.
Reply from Holly Cole, Reviews Team at Davers Court
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Davers Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your…
read more
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Review from B L (Daughter of Resident) published on 10 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we've been very impressed with Davers Court from the start. We find all the staff and carers extremely helpful and friendly. The home has a lovely warm welcoming atmosphere and there are all sorts of little touches around the home which give Davers Court its unique character. Our mum has
now settled very well, despite it being a massive adjustment from living in her own home. She is very happy with her room and the view she has from her window. She really enjoys the food and especially likes the range of tasty homemade soups for the evening meal. Whenever I visit, the carers on duty are always friendly and cheerful. They're all very easy to communicate with and we are also always kept informed by phone of any issues we need to know about. It's a great comfort to know that mum is being so well looked after by staff who show genuine kindness and understanding towards her. Thank you for everything you do.
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Review from Patricia N (Resident) published on 6 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here for a week's respite to help me recover from a major operation. It has been wonderful. The staff are amazing - nothing is too much trouble. Davers Court is a very happy place, and it has helped me in my recovery to be here. I would not hesitate to come here again if I needed help or friendship.
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Review from A T (Daughter of Resident) published on 21 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the manager of Davers Court for all her help when my mum was taken into hospital. An ambulance was not available, neither was an accessible taxi so the manager took us in her car and then travelled from home to pick me up in the evening from hospital when Mum was allowed home.
This was amazing care provided for both of us over the above what could be expected. We will always be grateful.
Reply from Holly Cole, Reviews Team at Davers Court
Thank you very much for taking the time to leave us feedback about your experience. At Davers Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from M N (Daughter of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mum moved into Davers Court Care Home she has been treated with the utmost dignity and respect. She was underweight when she arrived, could hardly speak and was wheelchair bound but after just 2 months she is eating well, chatty and now walking a few steps on a frame. She is also interested in
her surroundings again and thinks that she is staying in a very nice hotel so we are more than happy with her care.
We understand that there are various activities most days and although we haven't witnessed any as yet they sound very appropriate. Mum loves music and is always singing to herself so any activity involving music would be very beneficial.
We only have one small gripe and because the home was locked down during a Covid outbreak over the Christmas period was probably why communication lacked. We have asked several times for Mum to have her hair done regularly on a fortnightly basis so would be grateful if this is put into place and Mum looks like the mum we know and love again.
Reply from Samantha Debenham, PA to Marketing Director at Davers Court
We are so pleased to hear of your and your mother's positive experience at Davers Court. Our Lifestyle team are dedicated to providing a varied activities schedule which has something to offer every…read more
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Review from Sue C (Wife of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel having male as well as female carers has helped my husband to accept being in a Care Home. Generally, there seems adequate staff around but sometimes there seems no one. Cleanliness seems good and rooms are always tidy with clutter minimal. The catering seems to be a strength of Davers Court,
and by good food, easy selection for residents, and a sense of dignity at the table with good tableware, this gives a feel-good factor. All in all a good experience for residents as well as family and friends.
Reply from Samantha Debenham, PA to Marketing Director at Davers Court
We are pleased to hear you are happy with the level of cleanliness in the home our team are dedicated to ensuring we maintain the highest standards of cleanliness. We are also pleased to hear you are…read more
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Review from Sharon D (Niece of Resident) published on 9 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt became unable to cope at home and I realised I had to find her a care home. She was in the hospital, not because she needed medical care but because she needed personal care and I knew I had to move her quickly. I emailed the home to enquire about availability and I was contacted shortly afterwards.
From that first phone call, I realised they were very efficient and helpful. We were allowed to book her in for 28 days of respite to make sure she was happy there and she is now a permanent resident. The staff are really friendly and do their best to accommodate personal preferences. The food is good with a varied choice. I particularly like the cafe area where we can sit when we visit and get refreshments for a small donation. My aunt has settled well and likes to join in with all the activities. I am so pleased I chose Davers Court.
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Review from W H (Brother of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I visited my sister not long after she moved in. I was impressed by the quality of the environment in the building and my sister's room was lovely. She herself reported very favourably on her new home, mentioning, in particular, the food. I wasn't there for more than 40 minutes and will
not be returning any time soon but I have formed a very favourable impression. The staff were courteous and helpful (if a little slow to come to the reception desk). Thank you.
Reply from Samantha Debenham, Personal Assistant at Davers Court
Thank you for rating your experience 5 stars with Davers Court. We appreciate your lovely comments regarding the care provided to your sister and to hear she’s delighted with the offering. We would…read more
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Review from Charles M (Son of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is 96 years old and in good physical and mental health, and Davers Court has provided a warm and secure environment for her. My sister and I can sleep safely and not worry about her.
From an administrative point of view, it's been great; there was a delay in finding a place, and during that
time, we were kept fully informed in an open and honest way, and they were very accommodating in letting my mum move into one room and then change to another, more appropriate one later. Her room is beautiful, and she seems well cared for, both physically and mentally.
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Review from L R (Relative of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, very good care. The staff are all kind and helpful, some require more training. Personal items sometimes go astray. Clothes are washed without reference to washing instructions and are therefore ruined. Over-emphasis on independence, which can lead to neglect of personal hygiene. Family care
instructions are not adhered to. Management did not offer or make available the pod visits on many occasions during the pandemic which had a significant detrimental effect on the mental well-being of my relative.
Reply from Samantha Debenham, Personal Assistant at Davers Court
Thanks so much for taking the time to write your review and rate Davers Court care home 4 stars. We are delighted to hear that you are happy with the care your loved one has received.

We are sorry…
read more
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Review from V L (Daughter of Resident) published on 19 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very happy care home. Mum settled in very well and has been cared for by an amazing team of carers - nothing is too much trouble for them. There is a lot of love and understanding given to the residents and their families.
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Review from Sandra M (Niece of Resident) published on 21 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Auntie is a very independent lady and found it difficult to accept that she needed 24 hour care at first, but now is settled and happy. I have found the staff friendly and welcoming and keep me informed of any concerns. She has excellent care and is looked after very well. Auntie has a limited diet
and they do their best to give her food she enjoys and can eat.
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Review from Carole M (Daughter of Resident) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Davers Court for over three years and is very happy there. The staff are dedicated and caring and any problems that my mother has had have been addressed quickly. They go the extra mile to ensure the residents are well looked after and are happy and safe. I have no hesitation
in recommending Davers Court.
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Review from Patrick C (Husband of Resident) published on 27 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here three months and has settled down very well indeed and has no complaints whatsoever.
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Review from Bobbie S (Daughter of Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are making sure everyone is comfortable during this hot spell. Cold drinks and ice lollies are provided at regular intervals. The common areas are cooled with fans. Last week my mother and son went on a ride to the Abbey Gardens and thoroughly enjoyed it.
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Review from Danusia I (Daughter of Resident) published on 20 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been welcomed at Davers Court and the care has been first-class. They have gone over and above to make a difficult transition for her as easy as possible. I will say that they go the extra mile.
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Review from Andrew M (Son of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, happy with the care home. The only criticism we have is that when we telephone to speak to Dad or someone at the care home, we often can't get through to anyone. We understand that you are very busy, but it would be good if there was someone there to man the phones.
Reply from Samantha Debenham, Personal Assistant at Davers Court
Thank you for taking the time to review Davers Court. It’s lovely to see you’ve given us a 5-star review. We appreciate that it can be frustrating when your call isn’t always answered. We only have…read more
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Review from Sarah B (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a team! Excellent communications from all staff and a genuine concern for the welfare of the residents.
Covid has been a challenge for all but the Davers Court team have risen to the challenge and their actions have been 100% to ensure the safety of all, residents and staff alike.
Great care
team, cleaners, canteen staff, office staff, receptionists, management team etc under the home manager's guidance are impressive.
My mother had a challenging time when she came to Davers Court and being fiercely independent has struggled to adapt, but with the care and support from all, she is feeling the support and care that Davers Court provides.
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Review from J B (Power of Attorney of Resident) published on 7 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend's experience from start to finish was excellent. From first contact to when she left Davers Court the staff were caring and compassionate and nothing was too much trouble. Although the home was in lockdown they still managed to ensure all residents felt safe and secure.
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Review from Penny S (Granddaughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan became too poorly for us as a family to look after, so we decided to send her to Davers Court after word of mouth suggested the home was the best. The transition from hospital to the care home had complications but the customer relations manager took charge and made all the phone calls and necessary
arrangements and took so much stress and worry and Nan arrived at Davers Court. Once at the home the staff were caring and respectful. They not only looked after my nan but also me too, nothing was too much trouble, they always had time to sit with me and chat when I was upset. Unfortunately, my nan didn't live long and the staff arranged everything with the funeral directors. Even after she died I had phone calls to offer condolences and asking how I was doing, and if they could do anything to help me. The whole experience was upsetting and I felt so guilty for putting my nan in a home but I cannot thank the staff enough for everything they have done and I will never forget their kindness and compassion.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Davers Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Davers Court is calculated as follows: ( (281 Excellents x 5) + (39 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 322 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Davers Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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