Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
As a family we are very pleased with the level of care she receivesJoy B(Daughter of Resident/Service User)
The staff at The Firs have been incredibly kind and helped dad to adjustM W(Daughter of Resident/Service User)
The management are very approachable and very welcoming. The home has a very homely feel.J M(Brother of Resident/Service User)
As a family we are very pleased with the level of care she receivesJoy B(Daughter of Resident/Service User)
The staff at The Firs have been incredibly kind and helped dad to adjustM W(Daughter of Resident/Service User)
The management are very approachable and very welcoming. The home has a very homely feel.J M(Brother of Resident/Service User)
Anchor’s The Firs in Felixstowe is a purpose-built care home that provides quality care and facilities in a comfortable, relaxing environment.
The home welcomes new residents and is set in its own gardens for residents and their families to enjoy. In addition to permanent and long-term care, The Firs offers convalescence, trial, and respite stays.
Anchor offers dementia care and provides ongoing staff training to ensure the approach always reflects best...
Anchor’s The Firs in Felixstowe is a purpose-built care home that provides quality care and facilities in a comfortable, relaxing environment.
The home welcomes new residents and is set in its own gardens for residents and their families to enjoy. In addition to permanent and long-term care, The Firs offers convalescence, trial, and respite stays.
Anchor offers dementia care and provides ongoing staff training to ensure the approach always reflects best practice. Residents and loved ones are encouraged to contribute to digital care plans, which are tailored to each resident's individual care needs and preferences.
The catering team ensures mealtimes are sociable and enjoyable each day. Menus change seasonally and with resident input to ensure they are wholesome and reflect nutritional requirements and tastes.
Anchor operates The Firs, England's largest not-for-profit provider of care and housing for older people.
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Care Provided by The Firs
Dementia Care Types
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at The Firs will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact The Firs for full pricing details and T&Cs.
Contact The Firs to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Colleen Farrow (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Visiting
- Visitors are welcome at The Firs.
Parking
- Onsite parking is available, including disabled spaces.
The Firs Reviews (144)
9.9
The Firs has a Review Score of 9.9 (9.896) out of 10, based on 26 reviews in the last 2 years.
Over all time The Firs has 144 reviews.
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Overall Experience
Date Published
Reviewer Connection to The Firs
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Review from Charles G (Son of Resident) published on 29 March 2017 Submitted via Website•
Overall Experience
My Dad first went into The Firs with Alzheimer's and spent about 6 years there. He was treated so well and we were when we went to see him. He passed away there in 2015 and I can't thank the whole home enough for their genuine care and support for the whole time he was there.
My Mum,...
My Dad first went into The Firs with Alzheimer's and spent about 6 years there. He was treated so well and we were when we went to see him. He passed away there in 2015 and I can't thank the whole home enough for their genuine care and support for the whole time he was there.
My Mum, unfortunately, became physically unable to look after herself about 4 years ago and I wanted her to be near my Dad. The Firs were so good to them both and really showed a level of care I would want for everyone experiencing this.
My Mum, unfortunately, became physically unable to look after herself about 4 years ago and I wanted her to be near my Dad. The Firs were so good to them both and really showed a level of care I would want for everyone experiencing this.
I would recommend this care home whole heartedly and would thank them all for what they have done for my parents.
Review from Laurence F (Husband of Resident) published on 20 March 2017 Submitted via Review Postal Card•
Overall Experience
Very pleasant from first contact. Staff very good at putting us at ease. My wife has settled in well and is treated with kindness and respect by all.
Very pleasant from first contact. Staff very good at putting us at ease. My wife has settled in well and is treated with kindness and respect by all.
Review from R D (Husband of Resident) published on 30 November 2015 Submitted via Review Postal Card•
Overall Experience
Received best of care and attention form the most caring and efficient professional staff.
Received best of care and attention form the most caring and efficient professional staff.
Review from P W (Brother of Resident) published on 30 November 2015 Submitted via Review Postal Card•
Overall Experience
The home is excellent and the staff excellent as well, very caring and pleasant.
The home is excellent and the staff excellent as well, very caring and pleasant.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
News
- 03 Jun 2026
Resident Flora Green celebrated her 100th birthday at The Firs care home in Felixstowe on 17 May, surrounded by family. Flora, who has lived at the Anchor care home for...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...
- 22 May 2025
Anchor’s The Firs care home in Felixstowe is celebrating the opening of its new Namaste Room, a multi-sensory room to enhance the wellbeing of residents, including those living with dementia....
Upcoming Events
There are no upcoming events for The Firs.
Accreditations
There are no accreditations posted yet for The Firs.
Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Firs to verify any information. View our terms and conditions. The Firs has an Enhanced Service -what an Enhanced Service includes.