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The Firs

186 Grange Road, Felixstowe, Suffolk IP11 2QF
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As a family we are very pleased with the level of care she receivesJoy B(Daughter of Resident/Service User)
The Firs, Felixstowe
The staff at The Firs have been incredibly kind and helped dad to adjustM W(Daughter of Resident/Service User)
The Firs, Felixstowe
The management are very approachable and very welcoming. The home has a very homely feel.J M(Brother of Resident/Service User)
The Firs, Felixstowe

Anchor’s The Firs in Felixstowe is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment.

The home continues to welcome new residents and it is set in its own gardens for customers and their families to enjoy. As well as permanent and long term care, The Firs offers convalescence, trial and respite stays.

Anchor offers dementia care and provides on-going training for staff to ensure their approach always reflects best practice.

Care Provided by The Firs

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,530From £1,530
Residential Dementia CareFrom £1,530From £1,530

Fees can vary depending on care needs and other factors. Colleagues at The Firs will be happy to discuss our weekly fees with you and what our fees include.

Contact The Firs to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Colleen Farrow (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • Visitors are welcome at The Firs.

Parking

  • Onsite parking is available, including disabled spaces.

The Firs Reviews (143)

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9.9

The Firs has a Review Score of 9.9 (9.851) out of 10, based on 29 reviews in the last 2 years. Over all time The Firs has 143 reviews.

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Showing 143 reviews matching selected criteria
Review from Laurence F (Husband of Resident) published on 20 March 2017 Submitted via Postal Card
Overall Experience

Very pleasant from first contact. Staff very good at putting us at ease. My wife has settled in well and is treated with kindness and respect by all.

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Review from R D (Husband of Resident) published on 30 November 2015 Submitted via Postal Card
Overall Experience

Received best of care and attention form the most caring and efficient professional staff.

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Review from P W (Brother of Resident) published on 30 November 2015 Submitted via Postal Card
Overall Experience

The home is excellent and the staff excellent as well, very caring and pleasant.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 03 Jun 2026

    Resident Flora Green celebrated her 100th birthday at The Firs care home in Felixstowe on 17 May, surrounded by family. Flora, who has lived at the Anchor care home for...

  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Suffolk are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats, each activity...

  • 22 May 2025

    Anchor’s The Firs care home in Felixstowe is celebrating the opening of its new Namaste Room, a multi-sensory room to enhance the wellbeing of residents, including those living with dementia....

Upcoming Events

There are no upcoming events for The Firs.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for The Firs.

Meet the Team (0)

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