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Hazeldell

Elton Park, Hadleigh Road, Ipswich, Suffolk IP2 0DG
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Hazeldell, Ipswich
Hazeldell, Ipswich
Hazeldell, Ipswich

Hazeldell is situated off a private road on the outskirts of Ipswich. The home is on one and a half acres of land and offers residents spacious accommodation.

At Hazeldell staff aim to assist each resident to manage their own needs independently wherever possible, offering as much support as is required to do this. Staff ensure that privacy and dignity is kept at all times.

The basis of the care at...  

Care Provided by Hazeldell

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,400£1,500 - £1,600
Residential Dementia Care£1,450 - £1,550£1,600 - £1,700

All care fees are subject to resident's assessment of care needs.

self funded residents fees include hairdressing, toiletries and chiropody

Contact Hazeldell to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Watson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (14)

Hazeldell Reviews (80)

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9.8

Hazeldell has a Review Score of 9.8 (9.758) out of 10, based on 18 reviews in the last 2 years. Over all time Hazeldell has 80 reviews.

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Review from K F (Daughter of Resident) published on 11 January 2024 Submitted via Website
Overall Experience
My mother has been at Hazeldell for nearly 4 years now, she has been very well looked after by everyone. Nothing is too much trouble for the staff. The activities are excellent.
The management are very professional and that shows throughout the whole team.

When Mum returns to her room she refers to it as home.

Reply from Emma Miller, Manager at Hazeldell

It's always a pleasure to receive lovely feedback thank you

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Review from K S (Granddaughter of Resident) published on 11 January 2024 Submitted via Website
Overall Experience

This home is amazing, the staff are amazing, they all go above and beyond to make sure every resident is happy, I'm so glad I chose this home for my nan, a big well done to you all, thank you for everything you guys do.

Reply from Emma Miller, Manager at Hazeldell

We really appreciate your feedback and will pass your comments onto the staff

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Review from Stacey P (Granddaughter of Resident) published on 20 October 2023 Submitted via Website
Overall Experience
Hazeldell has been very supportive, not only to my grandad but also to the family. Management is always available to discuss any concerns that we may have and so are other staff members. They are all very approachable, understanding and friendly.
After 2 years of caring for Grandad ourselves, it was a very hard decision to make. To ask for help and assistance. But this was made so much easier with Hazeldell as they helped us go through the steps and kept us updated regularly.

Hazeldell staff are all very professional and work to a very high standard of care, maintaining the dignity of service users at all times.

Reply from Emma Miller, Manager at Hazeldell

We appreciate your lovely feedback and we are glad we could help make this decision easier.

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Review from A B (Daughter-in-law of Resident) published on 17 October 2023 Submitted via Website
Overall Experience

My relative had a short stay in hospital and the staff were excellent in liaising with me before she was admitted, during her stay, and when arranging for her return to the home. My relative feels safe in the home and is made to feel part of the Hazeldell family by all the staff whatever their role. It is always difficult to see a loved one go into care but to see her settled and cared for 24/7 certainly helps and being able to visit whenever I want with no prior arrangement assures me that this is the case.

Reply from Emma Miller, Manager at Hazeldell

Thank you for your positive feedback, I will pass on this lovely review to my team.

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Review from Paul B (Son of Resident) published on 17 October 2023 Submitted via Website
Overall Experience
My mother is a resident, at Hazeldell.
One of the first things you notice walking in the secure front door is the pleasant homely smell. As the cleanliness of the home continues throughout the home

The high level of activities every day, which my mother enjoys.

Reply from Emma Miller, Manager at Hazeldell

It's lovely to hear your response and that the home is a pleasant environment.

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Review from C B (Daughter-in-law of Resident) published on 17 October 2023 Submitted via Website
Overall Experience
My mother-in-law is a resident of Hazeldell, who enjoys her activities, the staff, and her friends who she has made since being there.
She is happy to try new things, as she believes her exercise keeps her going.
The staff are helpful, kind, and always there to assist if needed.

Absolutely wonderful home.

Reply from Emma Miller, Manager at Hazeldell

Thank you for your kind words we appreciate your feedback and will pass this onto our staffing team.

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Review from T C (Daughter of Resident) published on 17 July 2023 Submitted via Website
Overall Experience
It was my Mum and Dad's wedding anniversary and the team at Hazeldell went the extra mile to make it special for them. They set up a table in the conservatory with a lovely silver tablecloth on and balloons in a fancy vase, as if they were eating at a restaurant. This was very much appreciated and I know that Mum enjoyed being able to have a meal with Dad (and I did too). It was delicious and huge!

Thank you to the team also for all the activities you provide for the residents. I know my Dad loved the rickshaw ride in particular, and the photos of the residents enjoying their day are great to see.

Reply from Emma Miller, Manager at Hazeldell

Thankyou for your kind words and we are glad you all enjoyed your special day.

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Review from B H (Wife of Resident) published on 6 June 2023 Submitted via Postal Card
Overall Experience

Hazeldell is very well run and the professionalism of management and associated staff is excellent. The facilities offered are very good and Hazeldell extends a home environment to residents coupled with respect, dignity and appreciation of their needs in a kind and considerate manner.

Reply from Emma Miller, Manager at Hazeldell

Thank you for your kind words and we all appreciate your feedback.

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Review from J A S (Daughter of Resident) published on 24 October 2022 Submitted via Website
Overall Experience

Exceptional care home. Staff were very caring and professional during my mother's stay at Hazeldell. Nothing was too much trouble and all the staff did a wonderful job caring for her right up to her end of life care. I would highly recommend Hazeldell to anyone looking for a place of care for themselves or a loved one.

Reply from Emma Miller, Manager at Hazeldell

Thank you for such a lovely comment and what a wonderful lady she was.

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Review from Nicola R (Daughter-in-law of Resident) published on 5 June 2022 Submitted via Website
Overall Experience

Came to visit my father in law and loved to see the activities that they had been doing, some were playing bingo others just sitting in the garden. Activities lady always has a positive attitude very friendly and a massive smile.

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Review from Megan E (Resident / Service User) published on 4 May 2022 Submitted via Postal Card
Overall Experience
I arrived at Hazeldell on 14th of February 2022. I had been in hospital for four months after having a serious operation.
O was confused, frightened and extremely unhappy.

The staff and management have with the assistance of district nurses have completely transformed my health and I am extremely grateful to them all. I wholeheartedly recommend Hazeldell Care Home.

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Review from Paul W (Son of Resident) published on 12 April 2022 Submitted via Website
Overall Experience

A well led home with caring, professional and competent staff. They coped with difficult situations well and the ability to access daily care notes gives relatives reassurance and the ability to raise issues with staff. The staff showed good flexibility in dealing with individual challenges. Some areas would benefit from redecoration. Telephone and wifi communication is challenging in parts of the building and this technical problem should be resolved. Staff were however willing to use their own phones to maintain essential contact. Visitors are welcomed and helped. The staff are pleasant and open. Food is generally good. Good relationship with local GP practice. Activities for residents are engaging. Overall I was pleased with the way Hazeldell looked after my mum through a particularly challenging period.

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Review from Dean G (Son of Resident) published on 5 April 2022 Submitted via Website
Overall Experience
My dad was originally sent to Hazeldell for respite care, some 9 months ago and has remained there since. He has received excellent care from all members of staff, which I know must be difficult and very challenging at times. All the staff are very helpful and cooperative whenever we visit and nothing is too much trouble. The variety of food they receive is always very good and couldn't ask for anything more for my dad, as he seems to enjoy it. There's always plenty of activities also going on.
The staff from management, carers and catering are always very helpful and informative, so couldn't ask for anymore.

Many thanks to everyone.

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Review from L P (Daughter of Resident) published on 4 April 2022 Submitted via Website
Overall Experience

My mum has lived at Hazeldell since 2016. It is a very warm, friendly and homely environment. My mum thrives from the interaction with the carers which is wonderful. From a hello in the corridor to a cuddle and a chat in the lounge. The food is great. Communication from Hazeldell is perfect and I feel they coped amazingly through the pandemic. Would definitely recommend to anyone looking for a small, more personal care home.

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Review from J W (Daughter of Resident) published on 18 March 2022 Submitted via Website
Overall Experience

My mum has dementia and been a resident of Hazeldell for nearly a year now. From the first day she arrived, after having several falls, the care she has received has been wonderful. My mum has a light and pleasant room equipped with a trip and falls alarms. The staff work as a team and are always polite and kind. My mum is in her 90th year and the 24/7 care she receives is of high standard, which I am personally grateful for.

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Review from B W (Daughter of Resident) published on 17 March 2022 Submitted via Website
Overall Experience
My mum is a very recent resident of Hazeldell, and I can only say that it feels like she has come into a very caring family home. She is being so well looked after and is already thriving and looking happier than I have seen her in years.
I am truly grateful to all the staff and residents there for their wonderful contribution to my mother's wellbeing. She is thriving and it's such a relief to see, as I live in Australia and can't visit.

Thank you all.

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Review from J R (Daughter of Resident) published on 17 March 2022 Submitted via Website
Overall Experience

My dad was there for three months until he sadly passed away and his end of life care was so good, they looked after him with lots of compassion and I thank each and every one of their wonderful staff. My dad had dementia and it was lovely to see him when he was first there integrating with the other residents, the staff had him up dancing and made his last few months of his life more bearable than they would have been had he stayed living alone.

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Review from Samantha J (Friend of Resident) published on 17 March 2022 Submitted via Website
Overall Experience

Very good care home. Freshly cooked meals with a wide varity of choice. Residents are welcomed to join in daily activities and lots of outside entertainment planned. The team care deeply about the residents. Great home.

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Review from Gordon L (Son-in-law of Resident) published on 4 May 2021 Submitted via Postal Card
Overall Experience

We moved Mum from a previous home as she was not being looked after properly. We only saw her twice in 110 days. She was only out of her bed three times during her time there, and she would not have survived much longer. She has only been in Hazeldell since late February, and the change in her is amazing. She is out of bed every day, trying difficult food, drins, using a walking frame. She is much more outgoing, and she communicates with us and the staff. This is all down to all the staff and management at Hazeldell. We cannot praise them or thank them enough, we have our Mum back. Thank you.

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Review from B N (Resident / Service User) published on 19 March 2021 Submitted via Postal Card
Overall Experience

In my opinion, this is an excellent care home. The staff are very caring and considerate. Management is excellent. I can recommend it highly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Hazeldell.

Upcoming Events

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Awards / Recognitions (2)

  • 01 Apr 2017Recipient: Hazeldell
  • 24 Oct 2013Recipient: Sohal Healthcare Ltd

Meet the Team (1)

Emma Watson
Emma WatsonJob Title:Care Home ManagerJoined: 2017

Hello, I'm Emma and I started in care when I was 18 years old, this was due to my nan getting dementia and it inspired me to want to care for others. I began my career as a domiciliary carer working in people's own homes, to help them retain their independence by remaining at home. I worked in this role for 9 years before having a short break to have my children.

I then started at Hazeldell in 2017 as a Senior Carer, progressing into management in 2019 as a Deputy Manager, to then take on the role of Manager in 2021. Now as Home Manager, I strive to give my home a person-centred approach to care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazeldell to verify any information. View our terms and conditions. Hazeldell has an Enhanced Service -more info.