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At Hazeldell staff aim to assist each resident to manage their own needs independently wherever possible, offering as much support as is required to do this. Staff ensure that privacy and dignity is kept at all times.
The basis of the care at...
Care Provided by Hazeldell
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All care fees are subject to resident's assessment of care needs.
self funded residents fees include hairdressing, toiletries and chiropody
The price(s) shown are provided by the care home. Contact Hazeldell for full pricing details and T&Cs.
Contact Hazeldell to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sohal Healthcare Ltd
- Private Owned
Person in charge
- Emma Watson(Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (14)
Hazeldell Reviews (80)
Hazeldell has a Review Score of 9.8 (9.758) out of 10, based on 18 reviews in the last 2 years.
Over all time Hazeldell has 80 reviews.
Very pleased with the care and support. I have no worries what so ever how my husband is being looked after. He is very well cared for and very well fed and always looks clean and well dressed. Nothing is too much trouble when he needs the bathroom or anything else. They do their duty immediately I am happy and so is my husband.
Very friendly and helpful staff. There is a lovely atmosphere and my relative would have happily stayed after his last spell of respite.
Since my husband has been in Hazeldell (end of March 2018) he has been well looked after, the staff are wonderful to him and other residents.
Mum is always smiling which is enough for me!
The staff are all very helpful and seem to care about the residents well being.
The home have made my great-aunt very welcome and all the staff seem to know who she is which gives a personal feel to the care.
All the staff are always welcoming and polite, the residents are always looked after even though their needs are all so different. The staff always make time for the people who don't have visitors.
Residents are encouraged to eat and drink, which are always available. All staff have our relatives best interest at heart.
The care all the staff offer is exceptional.
Very satisfied with the care provided, and especially impressed with a particular worker. She is patient, kind and has all the time in the world to listen and understand. Every time I see her with my mum I'm very satisfied in the way she deals with her, its lovely to see.
From all her family.
I am happy now that Nan is somewhere that I know she is being cared for and is safe.
The Manager or his Deputy is always available to answer any queries and nothing ever seems to be too much trouble for the hardworking staff.
I am a big fan of the 'Sparkle' initiative - it's an amazing idea and I look forward to seeing who is going to do something special next! This must take a lot of time, effort and fundraising on the part of the staff.
The home itself is really lovely and I especially like the farm area - the hens are real characters!
I always enjoy visiting Hazeldell because I am always made to feel welcome - never in the way. The home itself is very nice and the staff are excellent. I have seen the meals that are served to the residents and they look and smell very appetising. A really nice home. I would recommend it to any of my friends who need residential care.
I highly recommend 'Hazeldell' to anyone needing this kind of residential care.
Highly recommend this care home. Staff are caring and compassionate and exercise endless patience when working with this challenging population. I have been very pleased with the care provided to my mother.
Well done whoever thought of it!
My Nan has dementia and has been at Hazeldell for a few years now, since it became impossible for her to live independently. She is well looked after, and when I visit, I'm always impressed by the personal touches at Hazeldell. I also follow the home on Facebook and I love seeing the things they do for residents and families, the staff and management seem to go the extra mile. It's lovely to know Nan is happy and secure.
As visitors we are made to feel very welcome and the Manager's door is always open.
My mother in law has been at Hazeldell for over a year, it's a brilliant care home. Staff are all friendly and approachable. We are kept informed of any problems. They are always doing things to enrich the residents lives. I would recommend this home to anyone.
Compared to mum's previous care homes we find the staff at Hazeldell are very hands on, very helpful and friendly to our family when we visit and we have witnessed the compassion, love and care that has been shown to mum and all the other residents as well. The manager and his wonderful team have been great a support to mum and us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hazeldell.
There are no upcoming events for Hazeldell.
Awards / Recognitions (2)
- 01 Apr 2017Recipient: Hazeldell
- 24 Oct 2013Recipient: Sohal Healthcare Ltd
Meet the Team (1)

Hello, I'm Emma and I started in care when I was 18 years old, this was due to my nan getting dementia and it inspired me to want to care for others. I began my career as a domiciliary carer working in people's own homes, to help them retain their independence by remaining at home. I worked in this role for 9 years before having a short break to have my children.
I then started at Hazeldell in 2017 as a Senior Carer, progressing into management in 2019 as a Deputy Manager, to then take on the role of Manager in 2021. Now as Home Manager, I strive to give my home a person-centred approach to care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazeldell to verify any information. View our terms and conditions. Hazeldell has an Enhanced Service -more info.