St Joseph's

The Croft, Sudbury CO10 1HR
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9.7 80 Reviews
  • St Joseph's, Sudbury
St Josephs in Sudbury is a caring home supporting up to 60 older people to live a comfortable lifestyle, as well as offering care for those living with dementia.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

St Joseph's care team gets to know customers and works with them to organise wellness activities that match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked fresh, using locally sourced and seasonal ingredients where possible, by highly trained chefs and kitchen staff.
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Care Provided by St Joseph's

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1391
  • Self-Funded Residential Dementia Care: from £1391
  • RESPITE Self-Funded Residential Care: from £1391
  • RESPITE Self-Funded Residential Dementia Care: from £1391

Our colleagues at St Josephs will be happy to answer any questions you have regarding our fees and what is included in our fees.

These prices are only a guideline, please contact St Joseph's to find out the exact price for your requirements.

Contact St Joseph's to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Joseph's to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Jacqueline Court (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors are welcome at St Josephs.

Parking

  • Onsite parking is available, including disabled spaces.

St Joseph's Reviews (80)

9.7

St Joseph's has a Review Score of 9.7 (9.735) out of 10, based on 21 reviews in the last 2 years.
Over all time St Joseph's has 80 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St Joseph's
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Total of 80, showing 1-20
Review from Bernie R (Son of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in St Joseph's from August 2024 to February 2026. The staff were all friendly and welcoming and definitely made my father feel special. He responded really well to their humour and sense of fun. They were always attentive to his needs and nothing was too much trouble. There is excellent
support throughout and St Joseph's welcomed feedback through relatives meetings. Staff were very good at letting me know about any health concerns and liaised well with paramedics and the hospital when required. The management team were excellent and always accessible and ready to assist with any questions.
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Review from Julia T (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to Jacquie, Ashley and their team for making my mother's stay at St Joseph's so welcoming and happy.
Mum had been with you since last April and you settled her in and looked after her so well while she was with you giving our family huge peace of mind, something we will always remember.
A
Doctors visit was always accessible, staff chatty and warm.
We thank you all.
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Review from Marilyn S (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provided by the care home was absolutely brilliant from all departments .we could not find fault with any part of the services of St Joseph's care home all members of staff from management to the cleaner's were excellent.
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Review from Sharon P (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were looking for a care home for our mother and were recommended a few to look at in Sudbury. As soon as we entered St Josephs, we felt it was right. It was light and airy, with wide corridors, a large day room and a pleasant feel to the dining room. All the staff are friendly and welcoming, and
nothing seems to be too much trouble. From carers, admin and management mum receives the best care and although she has not been at St Josephs long, she feels settled and safe and is enjoying her new home. We couldn't ask for more - a big thank you to everyone at St Josephs.
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Review from A P (Daughter of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well done to all at St Joseph's for making Mum feel so comfortable and welcome. A relaxed and friendly home with large social areas as well as lots of places to sit if you want to be quiet or chat with family visiting.
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Review from Ian M (Son of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to find a care home urgently for my 95-year old mother in October 2025. St Joseph's were very friendly, efficient and welcoming. Mum moved in within a few days and the staff were very helpful in getting everything organised, for example doctor's registration, district nurse visits etc.
She
was made very welcome and was encouraged to join in meal times, events etc.


I would thoroughly recommend St Joseph's

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Review from Sheena S (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have worked in the care sector for 32 years, which makes you more aware of what good care should be. When a loved one has dementia, they are very vulnerable, they depend on the carers to attend to every need, and it is a big worry for families to trust a home to provide care for them. St Joseph's
have an amazing Team of Carers, they are respectful, kind, treat everyone as an individual , and with dignity.
When my mother moved into St Joseph's. It was a great relief as I did not have to worry about her as I knew the carers would look after her, as they understood her needs. I will be forever grateful to them for caring for my mother to her final days, she had 2 happy years with you. Thank you Sheena
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Review from Andrew I (Son of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad moved to St Josephs approx 15 months ago and despite our concerns he settled in very quickly and treated it as his home in no time at all. Without doubt the main reason for this was down to the approach and attitude of all the St Josephs team. They were consistently friendly, considerate and
caring and we could see they really liked Dad. They enjoyed having fun together and didn't mind Dad busying himself with tidying up or exploring everything. The team leaders medical care was first rate they were alert to and changes and advised us and the Doctors as necessary. A huge thank you to everyone for their care and kindness.
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Review from Mary A (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents have been residents at St. Joseph's for a total of 4 years. Both received excellent care throughout and at their end-of-life stages. The staff are kind, friendly and compassionate and we, as a family, felt confident that they were well looked after and in a safe environment. Communication
was good and I was always well informed of any issues regarding my parents. The home has a calm and welcoming atmosphere and is always spotless. I am forever grateful for the caring support and friendship my parents received from the staff and would have no hesitation in recommending St. Joseph's to anyone who needs assistance.
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Review from K G (Son-in-law of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately from recent personal (mum in law had a period of respite care) experiences it has to be a zero (unfortunately I cannot score any lower) out of ten from me.
Although on the face of it a negative review however, care and other ancillary staff are very much exempted from any criticism.
Reply from Jacqueline Court, Home Manager at St Joseph'sThank you for taking the time to leave us a review and your comment regarding our care staff is appreciated. We are sorry that you do not feel other areas of Mum's stay were at the standard expected and we hope we can discuss this with you further to ensure any concerns are understood and rectified where possible. Our resident's well-being is of the utmost importance to us and we are committed to providing high quality care.
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Review from L T (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at St Joseph's just over 2 weeks now, following a lengthy hospital stay & emergency operation. The staff at St Joseph's have been incredible - making a very difficult time much easier. The care they take over Mum is heart warming & although she is still settling in, I feel positive about
her future for the first time in a long time. The staff are also very welcoming when we visit. The cleanliness is 5 star & the food is varied & wholesome. I feel very lucky to have get Mum a place here.
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Review from Ruth S (Daughter of Resident) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we had to make the difficult decision to pass Mum's care into the hands of the professionals there was only place we ever considered and that was St Joseph's. We had heard so many good things about the staff and their compassionate care. We were not disappointed, from the day Mum entered the home
we knew she was safe and in good hands. However the staff didn't just take care of mum they took care of us as a family too. Nothing was too much trouble for them and we will be forever grateful to them for their compassionate care especially as Mum came to the end of her life. Simply put the staff just couldn't do enough for us. I would have no hesitation in recommending them to anyone who finds themselves no longer able to care for their loved ones at home. Thank you will never be enough!
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Review from Ronnie H (Husband of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am my wife's carer and was looking for a care home to provide some respite. From beginning to end of her short stay at St Joseph's she was treated like a permanent resident with respect and care beyond my expectations. The staff are lovely and smile through every situation and really I wonder how
they do it.
As a family, we are now looking to place my wife within a care home permanently and will not look further than St Joseph's.
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Review from Jennie P (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident in St Joseph's for nearly four years until her death in December 2024. I cannot say strongly enough how amazing they were in handling her care and her well being. She was not the easiest of people to deal with but everything that was done for her was done with a smile on the
carers faces. Nothing was ever too much trouble. The staff's kindness in Mum's last few days was so touching. I wouldn't hesitate in recommending St Joseph's.
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Review from J D (Son of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently residing at St Joseph's and I wanted to say how amazing they are. One of the carers took my mum to the zoo last week which she thoroughly enjoyed and then danced to theatre music when she returned. That particular carer is so kind and the staff there are all so nice.
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Review from Jacquie S (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose St Joseph's for my Dad because it was recommended to us and I'll pass that recommendation on. 'If you can get your relative into St Joe's don't bother looking anywhere else'. You will not find a better home. The warmth, care, understanding and kindness they give, to the whole family, is amazing
and one that we feel privileged to have been part of. St Joe's is like a family and we feel lucky to be part of that family. It has had such a positive impact on us as a family and we will be forever thankful to them all.
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Review from Jo C (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has just finished his 3rd stay at St Joseph's for dementia respite care. I cannot praise all the staff enough. The first time Dad was visited at home for the initial assessment and for his subsequent stays we felt like we were being welcomed as old friends. Not only has Dad had excellent care
but the staff, both admissions and carers, were so kind and supportive to us the family during what is such a difficult time. As Dad's condition has deteriorated they really understood how hard it is for all members of the family. The food was excellent and his room was always clean. I cannot recommend St Joseph's highly enough to anyone looking for respite or permanent care.
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Review from Susan C (Wife of Resident) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time this year that my husband has stayed at St Joseph's for two weeks of dementia respite care. It can be quite stressful, as you have no idea how they will get on, but I needn't have worried so much as due to the kindness of the staff he settled in well and was happy to go back
for a second stay. The staff welcomed him warmly and made him feel at home. It is, in my view, the kindness, friendliness and helpfulness of the staff that makes all the difference at St Joseph's and you can't put a price on that. I would have no hesitation in recommending St Joseph. And he loved the food as well!
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Review from Caroline W (Daughter of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in St Joseph's for 10 days of respite care. I was impressed from the start when 2 members of staff came to my home to meet Mum & obviously ask relevant questions. Mum was made very welcome & enjoyed her stay. She said all the staff were very attentive & friendly. She enjoyed the meals
& general ambience. She may have to stay on a future date & I have no hesitation for her to go & neither does she.
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Review from Nick H (Son of Resident) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
During this past year, it had become increasingly evident that my mother was in need of full-time residential care and required a suitable placement in the locality. St. Joseph's came highly recommended by a neighbour and I am very pleased to have secured a place for her. She has been a resident of
St. Joseph's for the past four months and I am really happy to say that she is being cared for extremely well and quickly settled in. This view is endorsed by my mother who cannot praise the staff enough for the way she is being looked after.
The home is bright and airy and in very good decorative order with a pleasant feeling of warmth about the place upon entering. All of the staff that I have come across during visits, whether care staff or administrative have been pleasant to engage with and display what appears to be genuine contentment with their work. Their interactions with residents and high level of care are clear to see and from a relative's perspective very reassuring.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for St Joseph's is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for St Joseph's is calculated as follows: ( (197 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 245 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Joseph's is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Mar 2026

We currently have two vacancies for care. Please contact St Josephs directly for further information.

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Awards / Recognitions (12)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Joseph's

What types of Care is St Joseph's registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Joseph's have?

There are 60 Single Rooms.

What are the Facilities & Services at St Joseph's?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Joseph's to the centre of Sudbury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Joseph's to verify any information. View our terms and conditions. St Joseph's has an Enhanced Service - more info.