St Joseph's, Sudbury, Suffolk
St Joseph's, Sudbury, Suffolk
St Joseph's, Sudbury, Suffolk

St Josephs, in Sudbury, is a caring home supporting up to 60 older people to live a comfortable lifestyle, as well as offering care for those living with dementia. It is located in an idyllic croft setting in the village of Sudbury.

The home strives to deliver a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

St Joseph's care team gets to know customers and works with them to organise wellness activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh, using locally sourced and seasonal ingredients where possible, by highly trained chefs and kitchen staff.

Anchor is one of the largest providers of housing and care for those over 55 years of age in England. They have almost 50 years’ experience as a not-for-profit provider of services to older people and reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

Group: Anchor

Person in charge: Hayley Head (Home Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

St Josephs is situated close to local services and amenities including:

Local shops are a short walk from the home.
There is a library within half a mile.
Doctors surgeries are within a mile of the home.
The nearest hospital is Colchester General Hospital which is within 12 miles.

Latest Care Quality Commission* Report on St Joseph's: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 09 Jan 2018

We currently have one care vacancy. For further information, please contact St Josephs.

Reviews

8.4 St Joseph's has a Review Score of 8.4 (8.364)

The Review Score of 8.4 (maximum of 10) for St Joseph's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for St Joseph's in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.614 for St Joseph's is calculated as follows: ( (213 Excellents x 5) + (89 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 319 Ratings = 4.614

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.75 Points relating to the number of positive Reviews for St Joseph's is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Joseph's?

  • Extremely LIKELY
    25
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Joseph's

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    10
  • Niece of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

I am very impressed with the care of my sister and the love and respect she is given by her carers. It is a great relief to me and my siblings that she is well looked after and we are confident that everything possible is done to keep her healthy and happy.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been a resident at St. Josephs since 2008 - a long time. I came before I needed the care I do now, but I was recently widowed, not very well and needed to think of the future and my family. At that time, one was invited to make one's home here, to continue an outside life as far as possible within the safety and facilities offered. It has been a wonderful experience for me as that same attitude and atmosphere continues. Management is very good. Staff are excellent in their work; they are not intrusive, are friendly and interested in our lives but equally, do not expect intrusion in theirs. The warm, friendly, safe feeling shows great respect for each other. I have recently been unwell with cardiac problems but welcomed back from the hospital and given great care so after a little despair, I now look forward to continuing my life.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has been in St Joseph's dementia unit for about four years. She has always been treated with the greatest of care, dignity and affection by all the staff. They do an amazing job given the problems that dementia residents present. More recently my father became a resident in the regular non-dementia wing owing to his increasing frailty. Again he has been given five staff care and sensitivity given to his unimpaired mental facilities. Our family feels very fortunate in having this wonderful care home in our town. The standards of management are immediately obvious to any visitors.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at St Joseph's for two and a half years. The atmosphere when you go in it's welcoming and friendly for visitor and relatives alike. The staff are attentive, caring, always helpful and engage well with the residents. I am always informed in any changes in my mothers medication etc. St Joseph's has enabled me to have peace of mind, knowing that my mother is so well looked after.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

St Joseph's cared for my late mother for over 2 years, when she developed vascular dementia at the age of 79 years. St Joseph's were absolutely wonderful in the way they cared for my mother. At all times they were compassionate and kind and couldn't do enough for my mother. The standard of food was excellent in my mother's final days, all the staff were wonderful and couldn't fault them. The manager runs a tight and happy ship and I can honestly say the standard of care was second to none. A first rate care home and deserves to be rewarded for it's outstanding performance.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

St Joseph's and its excellent staff played an integral part with our family to ensure my mum was as happy and contented as possible. There support to us as a family at the end of her life was exceptional a debt that we will never be able to repay.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident here for the last 18 months, my dad has been happy, safe, well fed and very contented whilst living here. He has had many problems but the staff have kept him happy, warm and extremely well cared for. I would not have found a better place for dad to be after the loss of my mum. I know my dad is treated with kindness and great respect and he enjoys living here very much. St Joseph's Home has taken so much stress off my shoulders too and I will always been thankful to all the wonderful staff there for their kindness and support.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I couldn't find any fault with St Joseph's.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum went to St Josephs from a 2 month stay at hospital, she had advanced vascular dementia, and was unable to walk unaided from the off, she was given a huge amount of care and support, was taken to the day room daily and encouraged to interact with the excellent staff.
Her care was beyond reproach, given much time by carers who were always cheerful. In her last week, she stayed in her room where she slipped away peacefully; the gathered family were touched by the compassion shown.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff were very caring to my husband and very kind and looked after him very well, but they could have done with more help.

How likely would you be to recommend St Joseph's? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

The care at St Joseph's is excellent. The home is welcoming, very clean and the food is excellent. The staff are friendly and helpful and the residents are well looked after.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On visiting St Joseph's I was always greeted with respect and kindness, my husband who suffered with dementia was lovingly cared for. The atmosphere of the home was welcoming - lively and cheerful at all times.
The sadness at the home of my husband's death was eased by the comforting and thoughtful, gentleness of the staff concerned. In my opinion the work load of staff in the Gainsborough Unit is excessive at times and would have been helped having more staff available to share the load.

How likely would you be to recommend St Joseph's? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

St Josephs gives me the peace of mind in knowing that my father is not only safe but well cared for. I've always found the staff and management to be most helpful and considerate.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The level of care is generally good. Staff very good, but feel there is a general lack in detail, and the overall standard needs to be biased, for example; furniture positioned better, cut flowers on tables, some rooms looking a little tired.
Whilst the place should always be homely, but could be more like a hotel, to reflect the amount of money we pay each month, for my mothers care. I do not feel we get value for our money.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Mu aunt chose St Joseph's Home when she could no longer look after herself and was there for approx. 8 months. She settled really well loved the staff and they were able to get her to do things I couldn't. The care and attention she received was second to none. We often describe St Joseph's Home as more like a good class country hotel than a care home. All staff are to be congratulated in making St Joseph's Home a great place to live. Aunty died quite suddenly and everything was dealt with in a very compassionate manner. Thank you St Joseph's Home.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at St Joseph's Home for nearly 2 years and has had excellent care. All the staff are caring and treat all resident according to their needs. I am very pleased with the care my mother is receiving.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been a resident in the dementia wing of St Joseph's for getting on for three years. Her condition has deteriorated during that time making the job of caring for her increasingly challenging. Despite this the staff at St Joseph's have continued to give her unstinting care, always demonstrating the utmost kindness, patience and professionalism. They manage to create a truly family ambience, giving all residents a sense of security and belonging. They are also most welcoming of visitors making us too part of the community.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother was resident at St Joseph's for five years . The care she received during that time was second to none . Mum was always treated with dignity and kindness by every member of staff who collectively are a very caring and dedicated team. Our family were always welcomed with open arms no matter what time of day we visited. I could not recommend St Joseph's more highly.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father was a highly independant 98 year old, St Josephs welcomed him as an individual having visited him prior to his arriving. From the start it was more like an hotel, the restaurant offered high quality food, the whole place was not just clean but always had a welcoming aroma with many extra touches, fresh flowers, water, regular refreshments, daily activities. He was treated with real care, respect, consideration, thought, and humour without any sense of being talked down to. So many of the staff went above and beyond their remit. Having told us that he did not want to go back to hospital, everyone ensured that he was cared for with dignity, with a level of care that ensured we were able to support his final days with the knowledge that he was in safe hands.
Having visited other homes, I can wholeheartedly recommend St Josephs, the whole ethos puts the Care into a Care home. I suspect this is because the manager, leads with vision, understanding and respect for staff and residents, which is obviously reciprocated.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are always remarkably patient and kind despite the difficulties presented by some residents.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I only have praise for the staff at St Joseph's, my mother is nearly 97 and they treat her with dignity. They pick up very quickly when she is getting a chest infection and act accordingly. The staff are generally always smiling and are always good to all the residents. I am extremely satisfied with the way my mother is being cared for.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

St Joseph's has provided wonderful care for my mother. The staff are absolutely lovely, the setting is beautiful and the atmosphere is like a relaxed country hotel. The whole place is run by the amazing and tireless manager whose unfailing kindness and commitment I have come to admire enormously. I couldn't recommend St Joseph's more highly.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is excellent. The staff treat residents as their own, nothing is too much trouble for them. My wife suffers from LBD and has lived here for over two years and as her disease has progressed she has received ever increasing care. The food and activities are fantastic. I have no hesitation in recommending St Josephs to anyone.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother went into St Joseph's Home at the end of August. At 91 and having difficulties managing at home she had a fall down the stairs and broke her hip, leaving her with no mobility. This made it impossible for her to stay in her own home. St Joseph's Home made her feel really comfortable from the minute she entered. The staff are all really caring and take great care to make all individuals feel at home - everyone is kept really clean, food always looked good very tasty and rooms and grounds lovely.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy with the way in which my mother is being cared for at St Josephs but much more importantly my mother is really happy, which she hasn't been for a long time. The staff are very friendly and caring. I did worry at first that there wasn't enough done to entertain, or keep the residents active, but they have appointed an activities co-ordinator which as made all the difference to the residents.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been living at St Josephs for nearly three years now. It was her 97th Birthday on Sunday and the staff and chef did everything possible to make this a very memorable and happy day for her, my sister and myself who both travel long distance to visit our dear mum. We were given a lovely Sunday lunch and a special birthday cake for my mum. As we watcher her mental health progressively deteriorating we are touched by the respect and care given to her and to ensuring she has dignity and peace of mind as far as possible. I am very impressed by outstanding care and compassion shown to our mother.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

This is an excellent care home, the staff are always available to answer any questions and are quick to help and deal with any situations regarding doctors visits and any other queries.

How likely would you be to recommend St Joseph's? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

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Care Home Idol 2016

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