St Joseph's

As a volunteer for The Reader, a national shared reading charity, I have been presenting a weekly poetry reading session at St Joseph's for the past three years. This has been a hugely enjoyable and rewarding highlight of my week. It is a delight to hear residents reading verse impeccably as well as gathering and discussing their insightful reactions to the poems. Many of the residents face challenges of declining mental acuity yet their skill when reading aloud and their enjoyment when sharing vivid memories never ceases to amaze. Jacqui, Ashley and the care staff are kind, supportive, welcoming and friendly. I have made many friends at St Joseph's. It is a privilege to share in the home's weekly activities.

It is such a bright and spotlessly clean home.

Any concerns have been listened to and resolved very quickly.

Nothing was too much.my mother went to St Joes at a pretty low ebb. After a couple of month her improvement was remarkable and this was all down to the staff and care from the home.

As a chartered surveyor I have inspected many care homes. St.Josephs does not feel like one at all, more like a small hotel for retired gentle folk. I was next of kin for my elderly Aunt who after being widowed decided she'd like to be closer to me than her previous care home. She moved to St.Josephs in July 2025 and since that day the caring loving environment there lifted a huge weight off our shoulders. A massive stroke in 2019 had rendered my Aunt immobile but that never seemed an issue for the staff, but did mean she did not get the benefit of all the activities that we saw others enjoying, its always a full calendar of events. She has left us now, but the care shown by the staff at the time was just great.

My husband spent periods of respite in St Josephs' Gainsborough Wing, which specialises in dementia care, leading to permanent residence until March this year, when he sadly passed away. I would like thank Jacquie, Anne, Debbie, Fran and ALL the staff, from the management down, for their professionalism, kindness, compassion and understanding. St Joseph's is a special place. When you walk through the door feeling worried, anxious and stressed about finding a suitable place for your loved one to be cared for, you are met by smiling, friendly staff and a warm welcoming atmosphere, and then by Ashley, the heart of the admin team, who is reassuring and understanding. Dementia, as we know, can be very difficult and challenging. The staff at St Joseph's meet it with love, patience, humour and creativity, providing many activities and outings and wonderful and varied menus and treats to enjoy. St Josephs provides residents with an improved quality of life, which is beyond price.

It's really a wonderful place.

My aunt has settled in very quickly. She has a lovely room and when we call on the phone, she sounds genuinely happy. Knowing she is safe and surrounded by lots of people who can help her is such a relief. She's made friends, enjoys lots of activities and often says it feels like a lovely hotel, apparently the food is exceptional! The environment is light, airy and well cared for, and the staff are consistently friendly and approachable. Access to a doctor has also been straightforward, which gives real peace of mind. We're very grateful for the care and support shown to both my aunt and our family, it really does make all the difference.

I am really grateful to St Joseph's for helping my Mum to recover after a difficult spell in hospital following two falls at home. The staff are really warm and professional. Ashley on the admin team has ensured everything has gone smoothly at what has been a difficult and stressful time for my Mum and our family. Really pleased.

My father was in St Joseph's from August 2024 to February 2026. The staff were all friendly and welcoming and definitely made my father feel special. He responded really well to their humour and sense of fun. They were always attentive to his needs and nothing was too much trouble. There is excellent support throughout and St Joseph's welcomed feedback through relatives meetings. Staff were very good at letting me know about any health concerns and liaised well with paramedics and the hospital when required. The management team were excellent and always accessible and ready to assist with any questions.

We thank you all.

The service provided by the care home was absolutely brilliant from all departments .we could not find fault with any part of the services of St Joseph's care home all members of staff from management to the cleaner's were excellent.

We were looking for a care home for our mother and were recommended a few to look at in Sudbury. As soon as we entered St Josephs, we felt it was right. It was light and airy, with wide corridors, a large day room and a pleasant feel to the dining room. All the staff are friendly and welcoming, and nothing seems to be too much trouble. From carers, admin and management mum receives the best care and although she has not been at St Josephs long, she feels settled and safe and is enjoying her new home. We couldn't ask for more - a big thank you to everyone at St Josephs.

Well done to all at St Joseph's for making Mum feel so comfortable and welcome. A relaxed and friendly home with large social areas as well as lots of places to sit if you want to be quiet or chat with family visiting.

She was made very welcome and was encouraged to join in meal times, events etc.

I would thoroughly recommend St Joseph's

When my mother moved into St Joseph's. It was a great relief as I did not have to worry about her as I knew the carers would look after her, as they understood her needs. I will be forever grateful to them for caring for my mother to her final days, she had 2 happy years with you. Thank you Sheena

Our Dad moved to St Josephs approx 15 months ago and despite our concerns he settled in very quickly and treated it as his home in no time at all. Without doubt the main reason for this was down to the approach and attitude of all the St Josephs team. They were consistently friendly, considerate and caring and we could see they really liked Dad. They enjoyed having fun together and didn't mind Dad busying himself with tidying up or exploring everything. The team leaders medical care was first rate they were alert to and changes and advised us and the Doctors as necessary. A huge thank you to everyone for their care and kindness.

Both my parents have been residents at St. Joseph's for a total of 4 years. Both received excellent care throughout and at their end-of-life stages. The staff are kind, friendly and compassionate and we, as a family, felt confident that they were well looked after and in a safe environment. Communication was good and I was always well informed of any issues regarding my parents. The home has a calm and welcoming atmosphere and is always spotless. I am forever grateful for the caring support and friendship my parents received from the staff and would have no hesitation in recommending St. Joseph's to anyone who needs assistance.

Although on the face of it a negative review however, care and other ancillary staff are very much exempted from any criticism.

Mum has been at St Joseph's just over 2 weeks now, following a lengthy hospital stay & emergency operation. The staff at St Joseph's have been incredible - making a very difficult time much easier. The care they take over Mum is heart warming & although she is still settling in, I feel positive about her future for the first time in a long time. The staff are also very welcoming when we visit. The cleanliness is 5 star & the food is varied & wholesome. I feel very lucky to have get Mum a place here.