St Joseph's

The Croft, Sudbury CO10 1HR
Review Us
9.6 77 Reviews
  • St Joseph's, Sudbury
St Josephs in Sudbury is a caring home supporting up to 60 older people to live a comfortable lifestyle, as well as offering care for those living with dementia.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays and long term care for those who can no longer look after themselves.

St Joseph's care team gets to know customers and works with them to organise wellness activities that match individual and group interests, both in the care home as well as in the local community.

Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements.

Meals are cooked fresh, using locally sourced and seasonal ingredients where possible, by highly trained chefs and kitchen staff.
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Care Provided by St Joseph's

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1391
  • Self-Funded Residential Dementia Care: from £1391
  • RESPITE Self-Funded Residential Care: from £1391
  • RESPITE Self-Funded Residential Dementia Care: from £1391

Our colleagues at St Josephs will be happy to answer any questions you have regarding our fees and what is included in our fees.

These prices are only a guideline, please contact St Joseph's to find out the exact price for your requirements.

Contact St Joseph's to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Joseph's to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Jacqueline Court (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors are welcome at St Josephs.

Parking

  • Onsite parking is available, including disabled spaces.

St Joseph's Reviews (77)

9.6

St Joseph's has a Review Score of 9.6 (9.638) out of 10, based on 18 reviews in the last 2 years.
Over all time St Joseph's has 77 reviews.

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Review from L G (Daughter of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum (ninety-three) had a very restful and enjoyable stay. Food, staff and carers were very supportive and caring. The only thing we found was the room was not ready when Mum arrived and the lift broke down halfway through the stay. The staff were very good and were able to move Mum to a lower floor.
Lovely environment, airy and spacious.
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Review from Shirley K (Daughter of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Joseph’s in Sudbury has been very caring and mindful of my mother with her worsening dementia. The caretaker, cleaners, caregivers and management team always receive my communications and face-to-face requests promptly and in a friendly manner. My mum has already been out on a local trip as well
as a walk to feed the ducks; all within three weeks of living there. Everyone involved with my mum’s care seems to be very patient and shows her nothing but warmth and smiles which is absolutely what she needs. The food is wonderful and the staff take care to ensure all the residents are eating. When I was there visiting this week, I sat with my mum and the staff noticed one resident had fallen asleep at the table. They gently woke her and fed her. So lovely to see such caring people working there. I would definitely recommend this care home to anyone who is concerned about moving their loved one into such an establishment. I can now return to quality time visiting my mum. I can’t fault it.
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Review from Larainne J (Daughter of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum needed respite care following three falls at home and wasn’t feeling great. The staff at St Joseph’s were welcoming, friendly, caring and helpful. My 93 year old mum likened it to having a stay in Buckingham Palace! She was hugely impressed by the choice and quality of all of the meals that she
had whilst in their care. She came home feeling much better and certainly stronger due to the attention that she received there.
The only advice I would give to anyone that has a loved one needing a stay is to make sure that any possessions, especially items of clothing, are clearly labelled. I was very impressed with the standard of cleanliness and the attentive staff. I would have no concerns or worries with St Joseph’s Care Home and wouldn’t hesitate to send Mum there again if the need arose.
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Review from Shirley R (Daughter of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although it was a hard decision, my mum chose to go to St Joseph's for end-of-life care because they were so wonderful in caring for my dad, who sadly passed away there 6 months earlier. He suffered from Alzheimer's and was with them for 18 months.
All the team there, without exception, the managers,
nurses and care workers, the chefs, and cleaning staff, everyone were so professional, kind, and knowledgeable and took every opportunity to ensure my mum was safe and comfortable. Nothing was too much trouble.
It has been such a comfort to know that both my mum and dad received the best possible care and were treated with dignity, respect and such kindness. Thank you.
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Review from Claire G (Daughter-in-law of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's always going to be a difficult decision to place someone you love in a care home. The St Joseph's Care Home staff have made the whole process of transitioning so easy and stress free. Communication with the administration team is second to none. It is such a relief. My father-in-law is so brilliantly
looked after, he's safe, secure, loved and cared for and after every visit we feel so happy saying goodbye knowing this. The staff are worth their weight in gold and so friendly and welcoming to us as well. They asked us lots of questions about him so they knew what he liked and didn't like to make his stay that much easier and happier. It was his birthday today, he had a birthday sash with his walker decorated, the entertainer was there too and everyone was singing Happy Birthday to him with a cake too. It was such a special day thanks to all at St Joseph's. I couldn't recommend the home enough. Thank you all!
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Review from Simon G (Son of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father entered St Joseph's Care Home in August last year on a respite basis but this soon required to be made permanent. Despite initial reservations, it quickly became clear that nothing was too much trouble for the staff. The needs of the residents are paramount.
The staff are friendly and informative.
The
home is always clean and welcoming of visitors.
I can not speak highly enough of the home and its staff.
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Review from Maggie Y (Daughter of Resident) published on 25 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived in St Joseph’s for nearly five years. During that time, she had care that was so much better than we expected. She retained her autonomy, which was incredibly important to her. The staff respected her wishes always, even if all Mum wanted was a lay-in! Unfortunately, she spent time in hospital
recently, and while she was there, she virtually ‘shut down’, not eating or drinking, definitely not recovering the way we needed her to. Once she was put on end-of-life care, she came home to St Joseph’s, where the staff, without exception, pulled out all the stops to welcome her home and encourage her to try a ‘tiny bit of this jelly/squash/cup of tea etc. They tried so hard to bring her back to us. I walked into her room the morning after she got back to find a member of staff sitting on the bed with Mum, showing Mum her photos, and Mum was smiling! Mum died later that day amongst those who loved her and who she loved. The last day of her life was happy - totally priceless.
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Review from Graham T (Son of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home exudes a warm, friendly, engaging atmosphere. It is clean, well decorated with a lovely garden. The staff are first class. They are caring and committed. Nothing is too much trouble. They communicate well and regularly. There is a comprehensive programme of activities, and the food selection
and variety look commendable. I trust the managers and all the care staff.
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Review from Julie S (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for nearly five years, and she loves living there. They cannot do enough for her. When you ask anything, they are happy to help, and nothing to is much trouble. My mum even gave a speech she wrote herself thanking all the staff who worked there (which they videoed).
I know
it's been very hard on the residents and families during the pandemic, but the staff went out of their way to keep us in some form of contact with our family members. I would highly recommend this carehome; it's in a lovely location with lovely staff who are caring and supportive.
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Review from M H (Niece of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have always found the carers at St Joseph’s to be very approachable and helpful. Our relative is cared for well and has always been happy in the home. If we request, the management and carers will always respond in a professional and efficient way.
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Review from Michael G (Son of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having taken the difficult decision in January to look for residential care for my mother, who has Alzheimer's, I am very pleased that the family chose St Joseph's. The home is in a lovely situation by the river and meadows yet close to the town facilities. The rooms are well furnished and decorated,
warm and homely. All the staff are well trained, very caring and attentive and have a good knowledge of all the residents, their needs and abilities. They show respect and provide dignified individual care, and with the level of attentiveness, are quickly able to identify any problems, which are dealt with promptly and appropriately. There is a good choice of freshly cooked food and drink. She makes good use of the on-site hair salon and chiropody. I am the eldest of five children, and I have received the same very positive feedback from my siblings when they visit. Mum settled in very well and is very happy, despite the difficulties with her health, and really enjoys the company and activities.
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Review from Anna P (Daughter of Resident) published on 17 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Joseph's is a really super residential home for my 89-year-old mother. All the staff are so kind and friendly and have a really good can-do attitude. The rooms are all comfortable, and the communal areas are clean and well kept. Pre-pandemic, there was always lots of activities arranged for the residents,
and even now, when life is more restricted, there is a great deal of creativity around entertainment including activities such as flower arranging, quizzes and exercise classes. The senior leaders are always accessible and will do their very best to accommodate any request. All the staff make a huge effort to make Christmas a fun time for all and many residents opt to stay in the home rather than go out to family! That says alot! A great sense of family and great team spirit pervades throughout.
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Review from E S (Wife of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very kind and respectful to my husband.
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Review from Terry B (Daughter of Resident) published on 26 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the lockdown, all staff have been so loving and respectful to our mum. As visits have been allowed, the staff have facilitated safe, friendly visits and have been so helpful when it is clearly causing them more work. They look after her so well, including a beautiful cake for her birthday.
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Review from Christine J (Wife of Resident) published on 4 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was diagnosed with Parkinson’s in 2000, and I always knew that care would be inevitable, but I wasn’t looking forward to the thought of him going into a care home. St Joseph’s was recommended to me, and when my daughter and I paid a preliminary visit, we were very impressed by the cleanliness,
the location and particularly liked the spaciousness of the communal areas. My husband moved into St Joseph’s in May 2019, and from the moment he arrived, he felt at home there. Pre-Covid, there were never any restrictions on visiting times, and we were always made to feel very welcome and part of the family. Sadly, he died in October 2020 during the pandemic, but despite that, the staff respected his wishes not to go into hospital and cared for him at St Joseph’s to the end. I can absolutely recommend St Joseph’s as a residential care home – and have done several times.
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Review from Patricia D (Friend of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Admitting my close friend, who has dementia to St Josephs during Covid has been very challenging on the emotions. The worst part is not having ever been inside the building other than to the visitor's room, thus it is very hard to comment on many of the categories, as I have no first-hand knowledge,
so have just marked as satisfactory for the time being, but look forward to a time when I will be able to do so.


In the interim, however, everybody at St Josephs has been so understanding and are wonderfully helpful, to both myself and in the care that they give. Their job is tough at the best of times, but right now it must be as heartbreaking for them as for the relatives and friends of the residents. They work tirelessly to facilitate communication, are always cheerful, and most importantly, always listen and take action to deal with my worries. I very much look forward to the day when I can give them all a hug just to say thank you.

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Review from David T (Son of Resident) published on 26 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident in St Joseph's for over seven years until her death in March 2020. She had had dementia for about eight years prior to that, and my father placed her there when he could no longer cope. Her condition steadily deteriorated during her stay, and in her last years, she had lost
virtually all speech and mobility. Throughout her time there, the staff and environment were never less than superb, always showing great love and compassion, and treating residents with respect and care. That level of humanity was also extended to visiting family members, who were always welcomed, and was kept informed by telephone of any concerns, mishaps, doctor's visits etc. My father also became a resident, in the non-dementia area, for the last two years of his life. Once again, his stay at St Joseph's was excellent and made his final years comfortable and enjoyable. In both their cases the palliative care in their final days was wonderful and demonstrated great knowledge and experience.
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Review from John R (Son of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in the dementia wing at St Joe's since 2016.
I cannot speak highly enough about the incredible personal care that Mum receives from all staff there. There really is an amazing team feel throughout, with happy, chatty staff that are welcoming on every visit. We have had fantastic
communication throughout lockdown with texts and video calls with Mum.
Both my father and sister have had and passed away from dementia. I can categorically say that St Josephs is the best home in the area with outstanding care throughout.
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Review from Jane R (Daughter-in-law of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at St Joseph’s have yet again surpassed their own incredibly high standards to be prepared, forward-thinking and ahead of the game during these difficult times. The staff are quite simply outstanding and their care and devotion to residents is second to none. We have been able to use technology
to still see my mother-in-law and they communicate clearly with us at all times about their strategy to protect. There is no shortage of PPE thanks to forward planning. The home is quite simply outstanding. Well done to the manager and your fantastic team.
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Review from Tracey W (Daughter of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in St Joseph’s for nearly three years.
All the staff are lovely and Mum is very well cared for.
During this very difficult time in lockdown they have made every effort to keep everyone safe and kept in constant contact via video or phone calls.
I’m eternally grateful for all their
care and hard work.
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Current Review Score: 9.6 (9.638)

Overview of Review Score

The Review Score of 9.6 (9.638) out of 10 for St Joseph's is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.713 for St Joseph's is calculated as follows: ( (166 Excellents x 5) + (32 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 209 Ratings = 4.713
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for St Joseph's is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 05 Jan 2026

We currently have two vacancies for care. Please contact St Josephs directly for further information.

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Awards / Recognitions (11)

Meet the Team (0)

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