
They have been wonderful, kind, understanding and caring with our mum and all of usSusan A(Daughter of Resident/Service User)



They have been wonderful, kind, understanding and caring with our mum and all of usSusan A(Daughter of Resident/Service User)



Rated ‘Outstanding’ by the CQC (August 2019), Mills Meadow care home in Framlingham, Suffolk, offers exceptional, personalised care. The purpose-built home provides residential and dementia care for older people, both permanently and on a short-term basis, as well as compassionate end of life care.
Mills Meadow has stunning lounges, a café with lots of homemade cake, a cinema room, art room and hair salon. All en-suite bedrooms are beautifully decorated and...
Care Provided by Mills Meadow
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mills Meadow for full pricing details and T&Cs.
Contact Mills Meadow to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Julie Wallace(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1988
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- On site
Mills Meadow Reviews (90)
Mills Meadow has a Review Score of 9.8 (9.760) out of 10, based on 17 reviews in the last 2 years.
Over all time Mills Meadow has 90 reviews.
Since the change in management I've noticed such a change in the atmosphere in the residents and staff. Such a happy place now. Very welcoming and friendly (all staff).
As mum declined both mentally and physically, we were comforted in that we knew she was being taken care of by kind and caring people. This was true to the very end. No matter what time of day we came by, mum was always comfortable, safe and content.
Mills Meadow was a heaven of peace and tranquillity. My mother was happy, safe and well cared for. Although the choice for Mills Meadow wasn't mine, but social services, I had no complaints and if I had the choice it would have been no different. Many, many thanks for everything.
Nobody wants to be in a home but are grateful that when they need it, it is there for them.
Since my father has been at Mills Meadow, the care given to him has been exemplary, kind and loving. The atmosphere in the last three to four weeks has really improved with the changing and renewal of staff. I could not wish for more complete care. Every need is lovingly cared for. My grateful thanks to everyone from management to care staff equally.
I was disappointed with the care I received. Prior to going to into the home I was assessed for my dietary requirements and the amount of care I needed, I do not feel these were provided. I did not have assistance with showering or dressing. The food I need, soya milk, rye bread were not provided until 15th/16th, consequently I had stomach pains for 2 days. Also being vegetarian these meals were non existent, fish was provided. Quantity and quality poor. Staff cheerful and kind but service poor. Food brought by hand and not on a tray table for eating not always "set" properly. I did not consider it value for money, certainly not worth £1000!!!
Thank you for taking the time to review our service. We would like to thank you for your constructive feedback and will endeavour to look into the issues you have raised. A member of the senior team at the home will be in touch with you shortly to discuss with you in person.
Its a very nice place and they are all looked after very well. All the people are very nice. The food is very good too and the staff.
Granddad likes it here which is important, we know he is in safe hands and has a laugh and banter with the staff. Such good company for him. Thank you.
Mills Meadow has ticked all the boxes for me as a good choice of home for my mother. The staff, down to kitchen staff, cleaners etc. always are happy and helpful. The home is clean, food is good, a place I would recommend, and if need be, come into.
All the staff are very caring to my sister. The bedroom and bathroom are excellent and kept very clean, all her clothes are kept washed and ironed beautifully. Meals are very good and tasty. My sister gets all the help she needs! Thanks very much to all at the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 August 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mills Meadow.
Meet the Team (1)

Hi, I’m Julie and I’ve been with Care UK for over eight years, having previously worked as Deputy Manager before becoming Home Manager. Throughout my career, I’ve completed Level 4 and Level 5 qualifications in Supervisory Management. I chose Care UK because of its strong reputation for delivering high-quality, person-led care and its commitment to supporting residents, their families and colleagues. It has given me the opportunity to develop my career while making a real difference to people’s lives.
I believe a Home Manager should be compassionate, approachable and an effective leader. Building trusting relationships, leading by example and always putting residents at the heart of everything we do are values that are incredibly important to me.
My favourite part of the day is spending time with our residents and colleagues first thing in the morning. I enjoy chatting with our early risers over their first cup of tea, catching up with the team and making sure everyone has everything they need for the day ahead. Those moments remind me why I love my job.
Becoming a Home Manager has been the highlight of my career. I'm proud to lead a dedicated team and create a positive culture where residents receive the highest standards of person-led care, and colleagues feel valued, supported and encouraged to grow.
Outside of work, I enjoy spending time with my family, friends and animals. I love being outdoors, whether it's walking, kayaking or cycling, and I'm also passionate about live music and festivals. Maintaining a healthy work-life balance helps me return to work with the energy and enthusiasm to support our residents, their families and my team every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mills Meadow to verify any information. View our terms and conditions. Mills Meadow has an Enhanced Service -more info.