Mills Meadow

From the initial making enquiries stage, through to being shown rooms, we were treated with great patience and at the same time professional guidance to make the decision. Nothing has proved to be a problem, we are always made to feel welcome and appreciate the efforts made with regards to caring for our relative.

The care of our aunt is perfect and the family is very pleased with the care she is receiving.

Prior to my admission to Mills Meadow care home I was naturally rather apprehensive as to what was going to meet me but to my astonishment, my first impression was one of delight. The atmosphere, the lovely smell of coffee, the spaciousness spelt a well looked after care home. Staff welcomed me and showed me to my room which gave me a look of comfort, and a lovely look out at the gardens and ducks etc.

The patients all looked happy and well cared for by the trusted carers, who are treated as if they were their own parents. The general camaraderie of staff from the top level to bottom was lovely, I certainly would relish for an ex-nurse 10/10.

I was trying to arrange respite care for a friend, prior to her returning to her own home. From the initial contact, the assessment, transfer from hospital and aftercare, all have been exceptional. My friend was made very welcome and had every care and attention. I cannot but feel, as she lives alone still, that she will miss all the company.

A very caring happy staff of carers many of whom developed a fondness for my wife in spite of the demands her condition made on them.

The manager runs this home well and is always ready to listen to us.

I have only been in the home for a couple of months and already feel very comfortable with everything.

Good, all-round care. Accommodation pleasant and food enjoyable (according to resident).

My Mum became acutely ill and there were no beds available at the hospital - she had to wait 10 days before being admitted. The staff at Mills Meadow were all outstanding in supporting her and the family at this very difficult time. I feel that this support was a contributory factor to her quick recovery in hospital. They continue to provide outstanding support now she is back home again. Their liaison with other services is excellent.

Mills Meadow is a lovely care home. There is always something going on for the residents. It is clean, bright and fresh. We always take Nan to the cafe or around the garden. Her room is lovely and clean and she seems very happy.

Their care and communication could not be faulted - even coming on days off to see how she was. Her last weeks were vastly better at Mills Meadow than they would have been elsewhere and we were all treated with dignity and love.

Thank you.

I travelled from New Zealand to visit a family member. I was impressed by the staff who were caring, friendly and interested but also professional. Due to the warmth of the staff, it felt very welcoming and I appreciated the fact that they see family as important.

The physical layout offers numerous different environments to meet with residents. The rooms are spacious with nice decor and outlooks. The staff are attentive and responsive. Parking was easy and the security system was very clear and well organized. People of all ages congregate in the cafe area and outdoor courtyard. The spacious lawn allowed us to have a pleasant walk through the grounds. I had lunch and had a very nice salad and new potatoes.

I leave confident that he is in safe hands and is well cared for. More importantly he seems very happy and he has established good relationships with all the staff. It was good to be hosted by him in his home. Mills Meadow create an atmosphere that made it feel like his home.

My huge thanks and deep appreciation to management and staff at Care UK in Framlingham. Their combined efforts, especially on my birthday, 23rd December and Christmas, were overwhelming, to say the least. Such kindnesses and considerations can be rather thin on the ground these days - but not in Framlingham

Although mum's behaviour was often very challenging, the Mills Meadow staff responded with immense professionalism, patience, understanding. Day and night, the kindness given to mum could not have been bettered. They also supported me tirelessly too, helping to bring to bear due to external agencies needed to help mum in her battle with dementia.

The staff are cheery and helpful. They take a real genuine interest in the residents. They were always willing to provide services such as lunch or coffee for us in the Mere Cafe when I came to visit my friend in residence. The facility is clean and homey, I feel my friend is being well looked after.

Wonderment! Like coming into a hotel. Nursing staff really do care for us. The rooms are a good size with a shower and a toilet. Care proven here xxx

Now in respite care, my mother continues to receive the best of care. 'They look after me' she told me. That's the proof for me of a good care home. The best.

An oasis is one of East Anglia's prettiest towns, only opened recently and this shows in the quality and range of facilities, backed up by energetic staff this makes it ideal for respite care.

A new build with a high specification with many comfortable public rooms and bedrooms. There is always a welcome by a member of staff as you enter the building and you are immediately offered a hot drink. My mother has been there for 6 weeks now and has settled in well. "The food is amazing" she says.