
They have been wonderful, kind, understanding and caring with our mum and all of usSusan A(Daughter of Resident/Service User)



They have been wonderful, kind, understanding and caring with our mum and all of usSusan A(Daughter of Resident/Service User)



Rated ‘Outstanding’ by the CQC (August 2019), Mills Meadow care home in Framlingham, Suffolk, offers exceptional, personalised care. The purpose-built home provides residential and dementia care for older people, both permanently and on a short-term basis, as well as compassionate end of life care.
Mills Meadow has stunning lounges, a café with lots of homemade cake, a cinema room, art room and hair salon. All en-suite bedrooms are beautifully decorated and...
Care Provided by Mills Meadow
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Mills Meadow for full pricing details and T&Cs.
Contact Mills Meadow to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Julie Wallace(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1988
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- On site
Mills Meadow Reviews (90)
Mills Meadow has a Review Score of 9.8 (9.760) out of 10, based on 17 reviews in the last 2 years.
Over all time Mills Meadow has 90 reviews.
Overall I feel the home is good however I have a sister in the dementia wing, I do realise that this is a hugely difficult job for the staff, but it appears to me on numerous occasions when I visit, that there is a definite shortage of staff especially at meal times when most residents heed help. Would it not be possible to employ more staff at meal times to assist residents? This would then take a shorter time and allow more time for staff to interact with the residents instead of just being left sitting in chairs. At approximately £1,700 per week surely there is room for this within the fees.
Thank you for taking the time to review your experience at Mills Meadow, however, we are disappointed to hear your comments. Our dementia care suite is generously staffed, with a minimum of one Team Leader and three Carers present throughout the day. Staff shift patterns have also been organised so...
My wife, who has Alzheimer's, has been a service user of the Mills Meadow Daycare Club since the autumn of last year. She attends two days a week. The staff are amazing, including the manager. Everyone is made to feel welcome as soon as they arrive. The setting is warm and friendly. The clients are looked after and can take part in activities to stimulate them if they want to. If not, they can just sit quietly. They have regular visits from children and also live music. From my point of view, it gives me a few hours break each week which is really helpful for my mental and physical health. I am so glad a friend recommended Mills Meadow Daycare Club. I can't praise them highly enough and don't know what I would do without them.
Thank you very much for taking the time to leave us feedback about your experience. At Mills Meadow Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I have visited my old friend at Mills Meadow. We had the most beautiful time. The atmosphere was magnificent. The care team were very helpful and the home manager received us with the most warm welcome even though they had never seen us before. My friend said that she was the most lucky person to be living there, where she always had something to do.
At Mills Meadow Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Mum has been a resident for a few years now. It gives us great peace of mind knowing that she is well looked after. Mum feels at home in Mills Meadow; she particularly enjoys her daily routine of walking around the garden, weekly hairdressing appointments and going on outings when the minibus is available. In our experience, staff are friendly as well as professional and make an effort to meet the wishes of each individual resident.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Mills Meadow Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
A very comfortable place for mother to live. Always warm and clean.
Mother is very happy there.
The support and management team is always approachable and very helpful.
At Mills Meadow Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
I absolutely love this care home, I can’t wait to see the pictures posted on social media after my dads visits. He was reluctant at first but my mum tells me he’s really enjoying the day care. He’s very young to have been diagnosed but with the support provided by Mills Meadow Care Home my mum is getting the well deserved rest she needs and my dad is meeting new people and engaging in fun activities.
All staff are so very attentive in providing a very high level of both emotional and physical care.
The management, kitchen staff, cleaners and housekeeping also engage with the residents which goes a long way to helping everyone feel “at home”.
The friendly, relaxing, yet professional atmosphere that has been created at the home is a testament to the hard work and commitment of all those working there.
From my experience, I wouldn’t have any hesitation in recommending Mills Meadow to any prospective resident.
At Mills Meadow Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
In the last four months, Mills Meadow has taken on a new personality. A breath of fresh air has been breathed into it. The staff and management are "invigorated" and "inspired" by the new management team with one member of staff at the helm. The activities for the residents has also improved, which makes life for the resident so much more worthwhile.
At Mills Meadow Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I have a close friend that goes to Mills Meadow 5 days a week and he is so happy when he goes there. The staff are so kind and caring they welcome you with open arms. I feel it is such a lovely place to go to when I retire I would love to do some volute ring t hair as it would be a nice place to work in The staff work so hard and all the people that go there for care are well looked after.
At Mills Meadow Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We have also had the opportunity to spend some days at the daycare centre, enjoying the carefree, fun and different activities available - a particular favourite was watching the staff and families dress up as horses and compete in races. All residents and visitors had a lovely time.
Having a lovely setting for my stepdad to visit, has given my mum the ability to gain some much-needed respite. To be able to see her having the opportunity to relax for a few hours a day, knowing my stepdad is happy and safe, is a blessing.
Thank you
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Never have l seen such total dedication. It is in surroundings that calm and sincere. l only wish is that my mother had the opportunities when she was alive. All the staff should be very proud of their achievements.
Thank you very much for taking the time to leave us feedback about the experience you had at Mills Meadow. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
For myself, you give me so much more. The trust I have in you is paramount. I can walk away and smile too, that infectious smile you spread. I gain the time needed to play catch up at home, sleep being one of the most important when I have cared for my loved one, when he gets his night and day confused, spending some nights doing what others would do at a more conventional hour. My guardian angels you all are.
We are always updated on activities, food and any event happenings, invited to take part and greeted as important as everyone is. Social media updates and photos are outstanding.
I too feel appreciated by this wonderful team who welcomes us into their day.
I have so much gratitude to each and every one of this wonderful team.
Thank you so much for leaving these lovely kind words about the team at Mills Meadow. We set a high standard for ourselves, so we are very pleased to hear that you are impressed with the care your loved one receives and that your experience with us has been a positive one.
I am very happy for my husband to be in the daycare centre of Mills Meadow. The manager and the staff are so kind, compassionate and professional.
Hi, thank you very much for taking the time to leave us feedback about your experience with the daycare centre at Mills Meadow. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
All at Mills Meadow Care Home have provided superb care for my mother and have kept me constantly informed on her welfare. They have performed well above what would be necessary as a job and I feel heartfelt gratitude for the care they have provided.
Hi Laurence, thank you very much for taking the time to leave us this lovely feedback about your experience at Mills Meadow. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The room was exceptionally clean, as was everywhere else that we saw. It has a luxurious feel to it. We were extremely impressed and were made to feel very welcome.
At Mills Meadow Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.
I was received here with courtesy and kindness. There is a generosity of staff call mom help always at hand if needed. My privacy is always respected. The design of the building encourages my independence, which I valued. I feel safe here and well fed.
At Mills Meadow Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
I wanted safety and support for my Mum in a respectful and friendly environment.
From the first steps inside the door, I was bowled over by the warmth, the space, and the happiness around every turn.
Two weeks in, and Mum is already finding her feet and growing in confidence.
It is a pleasure to visit, and I’m made to feel part of this large family.
Top drawer!
At Mills Meadow Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.
Our friend said his room was adequate and his bed comfortable.
Thank you for making us welcome.
At Mills Meadow Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
My aunt was very reluctant to go into residential care but she ended up feeling very comfortable and content there. She was very well looked after and this was particularly evident in the last few months of her life. The staff were extremely caring and went above and beyond what one would normally expect of carers. This was very reassuring for her family.
Many thanks the Care UK team
My mother has been in this home for nearly three years and she sadly passed away in December 2022. I highly recommend this home for the care, support, activities and high level of compassion. The care is of the highest standard and nothing was too much. My mother had dementia, but the care given to her was second to none. I was with her for the last 48 hours and the care home supported me through the process, explaining everything that was happening.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 August 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Mills Meadow.
Meet the Team (1)

Hi, I’m Julie and I’ve been with Care UK for over eight years, having previously worked as Deputy Manager before becoming Home Manager. Throughout my career, I’ve completed Level 4 and Level 5 qualifications in Supervisory Management. I chose Care UK because of its strong reputation for delivering high-quality, person-led care and its commitment to supporting residents, their families and colleagues. It has given me the opportunity to develop my career while making a real difference to people’s lives.
I believe a Home Manager should be compassionate, approachable and an effective leader. Building trusting relationships, leading by example and always putting residents at the heart of everything we do are values that are incredibly important to me.
My favourite part of the day is spending time with our residents and colleagues first thing in the morning. I enjoy chatting with our early risers over their first cup of tea, catching up with the team and making sure everyone has everything they need for the day ahead. Those moments remind me why I love my job.
Becoming a Home Manager has been the highlight of my career. I'm proud to lead a dedicated team and create a positive culture where residents receive the highest standards of person-led care, and colleagues feel valued, supported and encouraged to grow.
Outside of work, I enjoy spending time with my family, friends and animals. I love being outdoors, whether it's walking, kayaking or cycling, and I'm also passionate about live music and festivals. Maintaining a healthy work-life balance helps me return to work with the energy and enthusiasm to support our residents, their families and my team every day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mills Meadow to verify any information. View our terms and conditions. Mills Meadow has an Enhanced Service -more info.