Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
Review Us
9.9 157 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1200

FEES
The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
OUR CURRENT FEE LEVELS ARE BETWEEN
£1350 -1500 PER PERSON PER WEEK
£ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.

These prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sister Thayawathy Moses (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Anytime

Parking

  • Car park available.

Montana Care Home Grace and Compassion Benedictines Reviews (157)

Total of 157, showing 101-120
9.9

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.9 (9.869) out of 10, based on 44 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 157 reviews.

Overall Experience

  • 145
  • 12
  • 0
  • 0
  • 0

Date Published

157
8
39
44
113
Overall Experience  Overall Experience 5.0 out of 5

I’ve found the sisters and staff to be very caring in the way they look after the residents at Montana Care Home. Activities are provided during the day that suits their interests and everything is done to ensure they are well looked after and enjoy their time there. I highly recommend this care home
as I know my aunt is very happy there.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much; we try our best to give all the care that they need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved to Montana Care home in December 2016. The care she has always received and still does; is second to none. The sisters are extremely proficient and excellent at looking after her needs/medical care. Everything is attended to with compassion and tenderness mixed with good humour
and a sense of well-being. The awareness of community spirit and activities on offer to support this is very high, and a good mix of events is always being organised. With the current national crisis situation meaning our family visits are not permissible, we are kept up to date with regular video and phone calls so we can chat and keep in touch. The standard of care is very high at Montana, and I totally recommend the home to anyone looking for a placement for members of their family. Thank you so much. Bless you, all!

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you very much, Sharon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I came to convalesce and I was ill on my arrival which was recognised and I was signed on to the local G.P's temporary patients list and an appointment was given almost immediately and I was sent to the hospital for tests and admitted for a week. On my discharge, I went back to Montana Care Home where
a quiet, warm and lovely little flatlet/bungalow with bathroom, kitchenette and with a garden view on to open countryside through french windows, tv, dvd, cd internet/wifi. I was continually given many tasty and nourishing varied meals with tea and coffee breaks in the main dining room which has four tables each with four places. The food was prepared home-cooked each time in the adjoining kitchen and attentively and skillfully served, paying attention to each individual and their preferences. The atmosphere and company were calm friendly and caring with the other sympathetic residents. The meals were served with patience and concern for the diners.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am in my 10th year here and thoroughly recommend this care home to people who come to look round for their relatives or friends. The sisters and staff are so loving and caring and they know each resident individually, thus knowing their likes and dislikes. It is like home from home and I couldn't
be in a better place. My relatives are very grateful to the sisters and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I came to Montana care home for a first visit for a funeral of a friend and was most impressed by the standard of the home and the genuine friendliness of the community and staff. I was impressed by the care that the residents received and the high standards of the refreshments provided. Since then,
I have visited the sister of a friend who is now a resident and have been delighted to see how she has been helped to settle in. The general atmosphere appears caring with attention to the individuals' needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Lovely to see Mum well looked after by friendly staff and nearby to come and see her often.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Towards the end of his life, my father received a standard of care which was outstanding. The sisters and all the care staff went to great lengths to ensure that all his care needs were met.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The compassionate care my husband received during his end of life care was exceptional. The support myself and my family received was beyond exceptional. The gentleness and dedication which management and staff employed during this sad time was heartwarming. The name of this religious order 'Sisters
of Grace and Compassion' is truly apt.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly staff.
Lovely chapel.
Intimate setting.
Pleasant location.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Comprehensive and personally satisfying.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided. Staff are splendid in every way, with a manager doing a great job.
I came for a week, but after I became so pleased that I am staying for good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

For all the time I have been coming to the care home to visit my mother-in-law I have found standards to be very high and feel peace of mind knowing she is well looked after. The Nuns are marvellous at what they do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after fantastically, especially as she is now very frail.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent practical care, considerate of the resident's needs and wishes. Genuine care and compassion is evident in both the sisters and the carers. Montana is part of the local community, which supports its fundraising events.
I think that the greatest recommendation that I can give is to say that
I am entirely happy that my mother is in the care of the sisters and staff at Montana. They are also very supportive of me during difficult times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The Montana Care Home team are very considerate, caring and helpful. On our visits, we are always greeted with a warm welcome, followed by a lovely cup of tea or coffee. I would highly recommend Montana Care Home to anyone who is looking for a caring and good home for their older family members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Four words in the name of the establishment say it all: Care; Home; Grace; Compassion. Nothing else needs to be said.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I would like to recommend this care home unreservedly. My elderly friend was beautifully looked after with great dignity and kindness for the last weeks of her life. The staff and facilities were excellent throughout.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care at Montana is outstanding - the environment is calm and peaceful and the staff are lovely and caring and attentive. My grandfather is extremely well cared for and I am made to feel welcome whenever I visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care at Montana is outstanding; they carry out their work with such compassion and patience, it is really inspiring to witness. My grandfather is very very happy and comfortable at Montana. All the staff there are very friendly whenever I visit.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much. God bless you.
With love and prayers Sr Thaya Moses.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife spent a little time at Montana recovering from a hip replacement. The care and support she received were exemplary. The first few weeks after such an operation are crucial to the recovery. Because of the care she received, she appears to have made a full recovery.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (454 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 518 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (8)

Loading...

Meet the Team (2)

No image found

Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.

No image found

Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Montana Care Home Grace and Compassion Benedictines to verify any information. View our terms and conditions. Montana Care Home Grace and Compassion Benedictines has an Enhanced Service - more info.