Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.9 157 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1200

FEES
The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
OUR CURRENT FEE LEVELS ARE BETWEEN
£1350 -1500 PER PERSON PER WEEK
£ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.

These prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sister Thayawathy Moses (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Anytime

Parking

  • Car park available.

Montana Care Home Grace and Compassion Benedictines Reviews (157)

Total of 157, showing 81-100
9.9

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.9 (9.869) out of 10, based on 44 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 157 reviews.

Overall Experience

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Date Published

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Review from Y H (Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be living here in the home, where I feel secure, happy and well looked after.

Reply from St Thaya Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much, we will do all we can to keep you safe and happy.
Sr Thaya Moses

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Review from L G (Daughter of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum died on 12th April 2021 aged 96 and had been confined to her bed from November 2019. She was always treated with love, kindness and dignity and I cannot fault the care she received.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness. We will do our best. God bless you.

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Review from Florence B (Resident) published on 1 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With lockdown, we have not been able to enjoy the activities and look forward to restarting soon. Mothering Sunday was a special day and a happy one. I feel very safe and secure and thank all for their excellent attention. A great credit to Grace and Compassion Benedictines.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your report.
God bless you,
Sister Moses.

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Review from G T (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care team have been diligent in keeping in touch with the family and show a high level of care and attention for my 89-year-old mother during these most difficult times. Giving attention to not just physical needs but also spiritually, has been key.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you very much. God bless you. Kind regards. God bless you.

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Review from Susan A (Daughter-in-law of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law seems very happy with her residency at Montana Care home. It's a shame that the current pandemic is having an impact on the home and visiting with all the restrictions. This has particularly had an impact on activities (both communal and family). The staff and management of the care
home are exceptional, it really lives up to its name 'Grace and Compassion'. The atmosphere is welcoming, homely and there is a sense of calm and peace. I do believe that the needs of the residents are truly met physically, emotionally, psychologically and spiritually. Well done to one and all.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.

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Review from M H (Son-in-law of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home seems like a real community of loving and caring helpers. There is 24-hour interaction with our mum, always friendly and helpful. Meals are plentiful, well-balanced and varied. Mum's physical care is outstanding. The nuns, day staff and the few residents we have met at this time are
very nice and enjoy the community. We just need for covid to be controlled so that all of their normal indoor/outdoor activities can reconvene.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness. Kind regards.

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Review from B P (Resident) assisted by family/friend published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and service are extremely good. The standard of care is excellent.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. Sister Thaya Moses.

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Review from C M (Friend of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very nice. Everyone is friendly and helpful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. With love and prayers, Sister Thaya Moses.

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Review from K C (Daughter of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is settled and happy and is treated very well with dignity and respect.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. With love and prayers, Sister Thaya Moses.

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Review from M S (Friend of Resident) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very reassuring to see my friend here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you. With love and prayers, Sister Thaya Moses.

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Review from Nicki (Granddaughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother is happy residing at Montana care home. All her needs are well looked after and Montana keeps me regularly updated on how my grandmother is doing which is important as I live abroad. The care home is clean and well maintained and the carers take an interest in the well being of the residents
especially critical during the time of COVID-19.

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Review from D S (Resident) published on 3 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy and well looked after in her and I enjoy the company of the staff, sisters, volunteers and other residents. I know I can get the assistance when I need it day or night. I am very happy here.

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Review from John S (Son of Resident) published on 28 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to Montana in December 2016 when she could no longer care for herself in her own home due to mobility issues. She was welcomed and loved from the very first day and settled into her new secure environment quickly. Being a sociable person, she enjoyed the company of other residents and was
herself known for her quiet humour and gentle nature. Mum faced many challenges with her health over the months that followed and was not able to walk unaided, but though she was wheelchair-bound, she continued to sparkle with her cheeky character and thrived on the considerate care she always received. Her health fell into a downward spiral but she was cared for in every way and maintained her dignity and poise despite dementia taking part of her away. Mum remained cheerful, and her gratitude to those at Montana is also mine as she passed away a few days ago, safe and secure and not alone. Thank you, everyone, for all the care you gave her. I highly recommend this wonderful care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much, for your kind words. We miss your mum very much. Thank you for your support to us.

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Review from P W (Resident) published on 22 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living in this pleasant dwelling home and would certainly like to remain here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. We will do all we can to support you.

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Review from Jean H (Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident of this home, I have been and am very happy and well looked after. The management is very caring and concerned with each one of us and small enough to have the time and sincere interest in us as individuals. I would definitely recommend this excellent care home to anyone.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you very much Jean for your review. We will do all we can to keep you safe.

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Review from I M (Son-in-law of Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my father-in-law received is terrific. Everyone at the care home is genuinely happy to assist with any issues. The sisters are caring and take pride in their work - wonderful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your review. We will do all we can to keep your father-in-law happy and safe.

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Review from C M (Daughter of Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living in Montana for six months and is most content with his care. The sisters treat the residents with dignity, respecting a residents room as their own and always knocking before entering. I respect the safety and security of Montana, especially during this time of the lockdown
when visitors have been banned. The sisters have provided extra activities for the residents to keep them occupied. Overall, this is an excellent facility.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much and we will do all we can to keep your Dad safe.

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Review from D M (Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with the security arrangments applied here and very satisfied with the care given to me by the sisters and care staff. They make life comfortable in my old age. "A good care home".

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Review from Mary G (Resident) published on 18 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a retired sister of this religious order and I am enjoying my retirement as the Sisters and staff are very caring and kind. It is a well run home by the manager. I had my 90th Jubilee last August and all my family came to enjoy it. They are so pleased I am happy in my retirement life in this excellent
care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your review.

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Review from F C (Resident) published on 15 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well-run care home by the manager, sisters and staff. Nothing is too much trouble for them. The food is delicious and excellent. I have been given crosswords, word searched and colouring books to keep my brain active during this lockdown, which I love doing. I would recommend this care home
to everyone, and my family are very pleased and comforted that I am here.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for the review; we will do all we can to keep you safe.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (454 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 518 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (2)

No image found

Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.

No image found

Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.

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