Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.9 157 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1200

FEES
The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
OUR CURRENT FEE LEVELS ARE BETWEEN
£1350 -1500 PER PERSON PER WEEK
£ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.

These prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sister Thayawathy Moses (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Anytime

Parking

  • Car park available.

Montana Care Home Grace and Compassion Benedictines Reviews (157)

Total of 157, showing 61-80
9.9

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.9 (9.869) out of 10, based on 44 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 157 reviews.

Overall Experience

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Date Published

157
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Review from C G (Son of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Montana for 15 months, during which time her care needs have increased significantly. The care team continue to proactively respond to all mother's needs and are very attentive to her specific requirements. Mother looks forward to mealtimes and always enjoys the food
which she is served. The manager and her team made a great effort to celebrate the Queen's Platinum Jubilee and organised a really lovely garden party for residents, relatives, friends and staff. We are enormously grateful to all at Montana for the TLC and the peace of mind which comes from knowing that Mother is being so well cared for and for the support and reassurance provided to my family members.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
Kind regards.
Sr Moses

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Review from Genevieve C (Niece of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt arrived at Montana Care Home in February 2022, and she appears to have settled well.
I found the staff to be professional, thoughtful, and extremely considerate to both residents and visitors alike.
The home and grounds are well maintained and my aunt's room has a lovely homely feel to it.
The chapel is beautiful and the library offers a quiet space for residents to enjoy.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your feedback.
We will do all we can.
Kind regards.

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Review from V S (Niece of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very well cared for, and he also realises this. A good balance has been struck between giving him personal choice and freedom and providing him with care. His mental and physical states have very much improved since he has been a resident.
He enjoys the food and also mealtimes in the company
of other residents and is always very keen to get to the dining room. He has also made friends with other residents. He is fond of some members of staff.
He can get about the residence with his frame, and I believe has made use of the library.
He goes to Mass most Sundays and this facility is important to him.
There is very good flexibility for my visits.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your feedback.
We will do all we can.
Kind regards.

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Review from M P (Daughter of Resident) published on 15 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Montana for over 2 years, she was quite unwell in this time. But she was cared for with compassion. She is very settled in the home. Covid has been a difficult time for everyone but Montana protected everyone with no cases

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your feedback.
Kind regards.

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Review from Antonia P (Niece of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt joined the home in the month of January 2022. We have visited so many care homes but my aunt chose this care home because she chose Montana out of all the other care homes she visited. Last two months I have been visiting my aunt she looks really happy and says that the sisters and the staff
are very caring and compassionate and they are available 24/7. The food is excellent and the sisters and the staff are friendly and understanding. They meet all the needs of the residents. I myself experienced the warmth and the support they give to the residents and the family members. The home is a very peaceful and homely atmosphere. I am very happy that I found this home for my aunt. The service is more than excellent. I strongly recommend this home to those who are looking for a better care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all you say.
We will do all we can.
With love and prayers.

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Review from D H (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always there to take phone calls and be notified when I want to visit. Cleanliness and COVID19 safety has always been paramount. It is a shame there are not many activities for the residents and we hope with spring on the way and less restrictions more things can be arranged. The discipline
of daily mass and prayers is there for those who wish to join in. All meals are freshly prepared and tasty.

Reply from Sr. Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much. We will try to do some activities when the weather gets better.
Kind regards.

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Review from E G (Daughter of Resident) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived in Montana Care Home for the past three years. She is really very happy here and she takes part in the activities provided. The manager and her team are doing an excellent job indeed. I can't thank them enough. The team are real guardian angels. The facilities are also excellent. I
highly recommended this place for those who are looking for a good care home.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
We will do all we can.
Kind regards.

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Review from A B (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is aged 95 and has lived at this home for just over 2 years. He is very well cared for and really enjoys all the delicious food.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all that you say about our care.
Kind regards.

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Review from P G (Son of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana has excelled in the care provided to Mother, both whilst she was mobile and whilst receiving end-of-life care.
The highest level of COVID controls and distancing gave an assurance that there was no likelihood of the introduction of COVID to the home, to affect either Mother, residents or staff.
Highly recommended.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words.
Kind regards.

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Review from Caroline R (Daughter of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is content at Montana. She is very well looked after and has excellent relations with all the sisters and care staff. Her room is quiet with lovely views of trees, fields and wildlife. The sisters communicate well with Mummy and the family and are always cheerful and caring. I could not recommend
Montana more highly.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
God Bless you.
Kind Regards.

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Review from J H (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The food is excellent, the laundry is hand done and perfect. There is no COVID virus in Montana so far and it is safe. They are spiritually sustained and attended to always. The care manager and the other sisters care about us. Montana is fantastic.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all that you say.
We will make sure all your care is met and you are happy at Montana.
Kind regards.

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Review from Catherine G (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here at Montana Care Home.
I am happy with my room.
The care is good.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support and what you are saying about your experiences.
God Bless you.
Kind regards.

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Review from H P (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in Montana. The carers look after me very well. I have a comfortable room and bed and I am well looked after by the staff and sisters. I am 99 years old and I have been living here for many years and am very happy. Thank you for all your care.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support.
We will do all we can.
Kind regards.

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Review from S S (Resident) published on 21 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy.
Food is good.
We are out of COVID here.
Staff are bearable, the atmosphere is good and cheerful.
Staff are friendly and not too controlling.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness.
We will do all we can.
Regards.

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Review from Sue P (Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident here in Montana, in my 12th year, and I am extremely happy. The manager, her sisters, and staff have kept us all safe during this pandemic, by using strict measures and we have not had a single case of Covid. The care manager was awarded the Lord Lieutenant of Suffolk's Special Certificate
of Merit for her work and that of her team during the Covid Pandemic. They all hold the residents in the palm of their hands, and nothing is too much trouble for them. They know our likes and dislikes individually, which is comforting for all the residents. One of the residents will be 100 in June, and another resident will be 100 in January, and the love and care given to them have been a contributory factor in their longevity. The end-of-life care given to residents is exceptional and helps to prolong their lives, much to the delight of their families. Montana Care Home has been awarded an outstanding grade by the Care Quality Commission, and this is thoroughly well deserved.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much.
We will make sure to take care of you.
We thank you for supporting us.
Kind regards.

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Review from Claire F (Daughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very comfortable and happy with Montana and I am so happy! I can visit her and she is relaxed and we can enjoy the visit and each other (secretly for the first time). I'm so happy, she has lived so long to let us get to this, now she has let go of having to be the housewife, mother and wife
and is enjoying time for herself. I hope this can be as long, healthy and happy as possible.

Reply from Sr Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you Claire for taking the time to do this. We will do all that we can to keep your mum happy and safe.

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Review from Dominique F (Daughter of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently moved my parents to Montana Care Home from the Midlands in order that they could live closer to me and immediately we were made to feel welcome. It's hard to describe just how calming and tranquil the home is. All of the nuns and staff go above and beyond to ensure all care needs are met.
There is such warmth, kindness, compassion and a real feeling of belonging. Everyone is treated with respect and dignity. The home is set in beautiful grounds for residents to use in a lovely quiet village. Mealtimes are an occasion with beautifully laid tables and good quality, nutritious food that residents enjoy whilst they socialise with each other. There is a beautiful chapel, multiple lounges (TV and quiet depending on your mood) and a small library. But all that aside, there is a reason why this home has received outstanding status and that reason is simply the people, the sheer devotion and dedication is second to none. It feels my parents are living with family.

Reply from Sister Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all your kind words. We will do all that we can do for your parents.
Thank you and God bless you.

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Review from M D (Granddaughter of Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is very happy in here. I am very pleased that she is in a good place. Her room is very good and clean. Our family is very pleased that she is in good hands.

Reply from Thaya Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. God bless you.
Kind regards

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Review from R H (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well lived in here and cared for. My food, room and the team are all excellent. I am happy.

Reply from SR MOSES, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. We will do all we can to keep you safe.
Kind regards

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Review from J H (Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and well looked after here. My room is clean and good looking. All the staff are good to me and the Sisters. I am very happy to be here. Thank you.

Reply from SR Moses, Care Home Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness. We will do all we can to support you.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (454 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 518 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (2)

No image found

Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.

No image found

Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.

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