Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
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9.9 157 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

Show Montana Care Home Grace and Compassion Benedictines on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1200

FEES
The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
OUR CURRENT FEE LEVELS ARE BETWEEN
£1350 -1500 PER PERSON PER WEEK
£ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.

These prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sister Thayawathy Moses (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (13)

Visiting

  • Anytime

Parking

  • Car park available.

Montana Care Home Grace and Compassion Benedictines Reviews (157)

Total of 157, showing 1-20
9.9

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.9 (9.869) out of 10, based on 44 reviews in the last 2 years. Over all time Montana Care Home Grace and Compassion Benedictines has 157 reviews.

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Review from H S (Friend of Resident) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you walk into Montana Care Home, you walk into a family home. The Sisters and staff make everyone feel safe, cared for and included. The sitting room is comfortable and relaxed and there is a well-stocked library.


The food is really, really good, and the atmosphere in the dining room is fun

and relaxed with lots of conversation.


Outings around and about Bury St Edmunds are frequent and well organised, alongside events at the home like the recent VE Day celebration party which was really well attended with residents, friends and sisters enjoying the sunshine, music and celebratory food and drinks.


The home has a beautiful rose garden to the front surrounded by a flowering rosemary hedge. Lovely, tranquil gardens surround the home, including an 600 year-old oak tree annd lots of wildlife, and there's a pretty courtyard in the centre.


Montana is a truly wonderful home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind and generous words about Montana Care Home. Your heartfelt review perfectly captures the warm and welcoming atmosphere we strive to create for our residents and visitors alike.We're delighted that you feel part of our family when you walk through our doors, and it's wonderful to hear that the food, outings, and events contribute to such a vibrant and enjoyable experience. The recent VE Day celebration was a truly special occasion.The beauty of Montana, from the tranquil gardens to the historic oak tree, is something we treasure, and knowing that it brings joy to those who visit means so much to us.Thank you again for taking the time to share your thoughts-it's feedback like yours that inspires us every day!Warmest regards, The Montana Care Home Team

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Review from J W (Great Great-Niece of Resident) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a lovely home run by nuns. The care is free good and excellent. Always welcome anyone coming to the home.The food is always nice and tasty.Always there are choices of food. Staff are friendly and caring. Manager is approvable and office is always open for us to see her. We are very happy with
everything.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and thoughtful review of Montana House. It truly warms our hearts to hear how much you appreciate the care, warmth, and dedication of our team.Providing a nurturing and welcoming environment is at the heart of everything we do, and it's wonderful to know that you felt that during your visit. We take great pride in offering excellent care, delicious food, and a variety of choices, ensuring that everyone feels at home.Your recognition of our friendly staff and approachable management means a lot to us, as we strive every day to create a space where residents and visitors feel valued and supported.We are delighted that your experience was so positive, and we deeply appreciate your feedback.Kind regards

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Review from G R (Daughter of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It all started with a Oakampton house.
Mum lived there for two years and during that time she was always acknowledge by all this Sisters making it's a lovely friendly community.
When Mum needed more care I had the support from Montana. It was a very smooth transaction. From Oakampton to Montana.
The care for my mum is 24/7, and nothing is too much trouble. They have got to know my mum, her like and her dislikes, and it is a pleasure for me to go in and see her smile on her face, ever time l see her. She is very happy, calm and contented.
It has been a blessing in disguise that we had moved to Oakampton .
I myself enjoy my visits to Montana as they are all one big happy family every single one of them from the gardener to the manager.
Who is the main heart of a successful carehome .

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience with Montana Care Home. It means a great deal to us to know that our team's dedication to providing a safe, nurturing, and welcoming environment is recognised. Your feedback is incredibly encouraging, and we are delighted to hear that your loved one is receiving the care and support they deserve. We will continue to strive to provide the highest level of service. Once again, thank you for your support. Best regards, Care Home Manager

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Review from Margaret J (Niece of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, my aunty is very much looked after by sisters and staff. Manager is always approachable and friendly. No problem at all. Food is very nice and tasty. Always someone to welcome me. My aunt is speak about sisters and staff very highly.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience with Montana Care Home. It means a great deal to us to know that our team's dedication to providing a safe, nurturing, and welcoming environment is recognised. Your feedback is incredibly encouraging, and we are delighted to hear that your loved one is receiving the care and support they deserve. We will continue to strive to provide the highest level of service. Once again, thank you for your support. Best regards, Care Home Manager

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Review from L W (Daughter of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in this care home. I felt so reassured every time I visited my mother. She had such peace here. Excellent care from the nuns and the carers. She was able to go to daily mass. The surroundings are beautiful She had such loving, good care

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to leave a review. We're delighted to hear that you're pleased with the care and support we provide. Your positive feedback means a great deal to us. Once again, we truly appreciate your kind words.Kind regards Care Home Manager

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Review from John R (Son of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in this care home and is getting excellent care. She is able to go to mass and her spiritual needs are met.
We are very happy with the excellent care my mother is receiving. I visit my mother every week and she is very relaxed and cheerful.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to leave a review. We're delighted to hear that you're pleased with the care and support we provide. Your positive feedback means a great deal to us. Once again, we truly appreciate your kind words.Kind regards

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Review from Jennifer W (Daughter of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Sisters at Montana are wonderful and very caring, nothing seems too much trouble. They are excellent at keeping us informed and up to date with my father's care, often sending messages and photos which is great as I obviously have limited time to go to visit.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for taking the time to review. I am happy to share that your dad has settled in well. He enjoys doing things in his own way and prefers not to participate in the activities provided by Montana.If his lack of participation has influenced your rating of our activities, please know that we continue to encourage him to join in. However, we respect his personal preferences and value his choices, taking them into careful consideration in his care.

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Review from Joy R (Daughter-in-law of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble in assisting and supporting all residents. The care my Mother-in-law receives on a daily basis is second to none. She enjoys the daily activities with the other residents and the morning mass which she attends most days.Overall she is extremely happy living at Montana

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your thoughtful review of Montana Care Home. We truly appreciate your feedback and are delighted to hear that your mother-in-law is happy with the care and support she receives. We continuously strive to enhance our services, and we hope to improve from four stars to five with your valuable input. Your support means a great deal to us, and we are committed to providing the highest standard of care. Warm regards, Montana Care Home

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Review from Alan M (Regular Volunteer) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a member of the clergy team in Bury St. Edmunds and several clergy from the Diocese of East Anglia, TR, MG, DH, have been residents at the Montana Care Home at Great Barton, Bury St. Edmunds.
I have visited the care home on many occasions throughout the year, and I have always been super impressed
at the quality of care, the cleanliness, the absence of offensive odour, the warmth of the staff and the commitment to the high standard as shared by the whole staff team. The staff training certificates on display, the availability of staff and staff the use of digital technology are evidence to me of investment by management and on-going professional development which gives me real assurance of striving towards best practices at the care home. I have felt re-assured of safeguarding and security at reception (signing in) and cameras in the corridors and identified safeguarding champion names and photos available for reporting any concerns I may have.
Demonstrating excellent leadership.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all your kindness and your support. Kind regards

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Review from F J (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been welcomed so kindly to Montana. She settled in really quickly and immediately felt safe and looked after. Anything that needed to be clarified or sorted out has been dealt with promptly and the family are very happy that Mum is in such a friendly and caring place.
We have been provided
with all the information on medical and other matters which you want as a family, and this has given us confidence that Montana sees all of their residents as individuals and tailors their care accordingly.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. We will do all we can to keep Mum safe in Montana. Kind regards,

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Review from P H (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has now been in Montana for a year and a half the staff have all been great and accommodating especially as Dad's care needs have increased in the last few months as his health and walking have worsened.

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Review from M G (Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy and contented. Pleasant day outings are provided for residents at seaside resorts and local restaurants.
Nice companions are always close by. Staff attentive and caring towards one's health.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all what you are saying. Kind regards

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Review from G R (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been living at Montana Care Home for over three years. The care she receives is of a high standard, generally. The staff respond quickly to my mother's changing needs. Communication between staff and family is very good. They are receptive to any concerns we may have about our mother's
needs.
We particularly appreciated the trouble that Montana took to take everyone to a nearby pub for a Christmas meal. Our mother really enjoyed that despite her disability and the fact that she had to be hoisted into her wheelchair. The sisters create a lively and inclusive community with a variety of activities for residents to enjoy. I would be very happy to recommend this care home.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for all that you are saying. We will do all we can to take care of your mum. Kind regards

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Review from M S (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana is a special place and the sisters and other support staff show such great care for the residents. Each resident is cared for on an individual and personal level, tailored to their own needs and preferences.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and your support. Kind regards.

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Review from Jennifer S (Friend of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend who is a resident at Montana Care Home for most of 2024. The quality of the care is I have to say most excellent, nothing is too much for the Sisters who go above and beyond the duties of looking after the residents in their care.
There is I find a wonderful atmosphere
of love and caring, also catering staff and I have to say all staff I have been in contact with are positive lovely people.
I myself if I ever needed care would not hesitate to apply.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. Kind regards.

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Review from S B (Friend of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A dear friend of mine, who is a resident at Montana House, recently required a particular kind of support.
This was given by the Montana House Care Manager in a caring and compassionate manner thus ensuring the current and future happiness of my friend.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words and support. Kind regards.

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Review from Alison C (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The welcoming greeting, the care observed, given such wonderful lunch which everyone enjoyed, saw the new tablet working, help yourself coffee facilities. Was such a pleasure to see correct care being given by the sisters and staff.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

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Review from Victoria H (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Montana Care Home a few times and each time I haven't wanted to leave. It is such a warm and welcoming environment and the sisters and other members of staff are incredibly friendly and kind. The residents are given the most amazing level of care and compassion and the same is extended
to friends and family. All the residents are treated with respect, dignity and kindness and it is so wonderful to see how happy the residents are at Montana!

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards

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Review from L B (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Montana Care Home is a caring, clean home for the residents and it is always an inviting place to be.
The carers are always very kind and attentive. The food is nice and the daytime activities and Christmas festivities are inclusive and fun.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

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Review from Mark G (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that Montana Care Home is the best place for my friend to be. The facilities are top quality and kept up to speed. Regular outings in the community are taken and all care is on hand during these times. My friend is happy there which is the main thing for me.

Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (454 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 518 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (2)

No image found

Jacintha Aruldass

Job Title: Deputy Manager

Joined: 2015

Sr Jacintha help with office work.

No image found

Julia Bossco

Job Title: Carer

Joined: 2008

Works with other carers, very good carer.

Frequently Asked Questions about Montana Care Home Grace and Compassion Benedictines

What types of Care is Montana Care Home Grace and Compassion Benedictines registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Montana Care Home Grace and Compassion Benedictines have?

There are 13 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Montana Care Home Grace and Compassion Benedictines?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Montana Care Home Grace and Compassion Benedictines to the centre of Bury St Edmunds?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Montana Care Home Grace and Compassion Benedictines to verify any information. View our terms and conditions. Montana Care Home Grace and Compassion Benedictines has an Enhanced Service - more info.