Montana Care Home Grace and Compassion Benedictines

East Barton Road, Great Barton, Bury St Edmunds IP31 2RF
Review Us
9.9 161 Reviews
  • Montana Care Home Grace and Compassion Benedictines, Bury St Edmunds
Montana Care Home is a residential and nursing home with strong values, allowing residents to choose their own way of life and personalised support.

They provide person centred care based on respect for human dignity and the personal development of each individual to promote a secure and loving family atmosphere and care for people, regardless of their age, gender, race, ethnic origin, nationality, colour, religious persuasion or belief, cultural or linguistic background, marital status, sexual orientation, or disability. They offer long-term care but can accommodate short-term care (including respite) when there is availability.

The Home is set in a traditional single-storey house, now extended to provide spacious accommodation in the very heart of rural Suffolk near the culturally historical town of Bury St Edmunds. They have accommodation for 19 people (16 rooms - 3 of them can be used as double rooms with en-suite facilities) and provide residential care of the very highest quality to older people (male and female) who are in need of care through frailty, disability or choice.

Friends and family visit at their convenience and are able to spend as much time with their relatives as they wish.

Care Provided by Montana Care Home Grace and Compassion Benedictines

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1500
  • RESPITE Self-Funded Residential Care: £1000 – £1200

FEES
The Home charges the current rate of fees paid by the relevant placing social/ health services. For more details about fees and the methods for paying them, please see our separate Terms and Conditions of Residency (and Financial Agreement for Self-Funders).
Residents contributions to fees (or the full amount for some who self-fund) are usually collected by four weekly standing order. The fees are reviewed each year and usually change (subject to government guidance) each April.
OUR CURRENT FEE LEVELS ARE BETWEEN
£1350 -1500 PER PERSON PER WEEK
£ 1400-£ 1500 PER WEEK FOR A DOUBLE ROOM Single occupancy
Most people are eligible for financial assistance with their fees. This can be explained in detail by the relevant Social/ Health Services Department, but typically consists of a payment from Social Services
according to their assessments of their needs, with the remainder paid by you from your benefits or from your family
Other people have more than the “minimum level of savings” (set each year by the government) which leads to them having to pay the full care home fee (they become “self-funding”). For these people the NHS help by making a small contribution to fees.
Should your circumstances change, and you can no longer meet the full level of fees, Social Services will be contacted to assess your needs which usually culminates in them paying a finite amount, the outstanding balance being met by your family.

These prices are only a guideline, please contact Montana Care Home Grace and Compassion Benedictines to find out the exact price for your requirements.

Contact Montana Care Home Grace and Compassion Benedictines to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Montana Care Home Grace and Compassion Benedictines to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Sister Thayawathy Moses (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1960
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (13)

Visiting

  • Anytime

Parking

  • Car park available.

Montana Care Home Grace and Compassion Benedictines Reviews (161)

9.9

Montana Care Home Grace and Compassion Benedictines has a Review Score of 9.9 (9.877) out of 10, based on 48 reviews in the last 2 years.
Over all time Montana Care Home Grace and Compassion Benedictines has 161 reviews.

Overall Experience
  • 149
  • 12
  • 0
  • 0
  • 0
Date Published
  • 161
  • 12
  • 33
  • 48
  • 113
Reviewer Connection to Montana Care Home Grace and Compassion Benedictines
  • 35
  • 34
  • 33
  • 13
  • 7
  • 6
  • 6
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 161, showing 21-40
Review from Alison C (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The welcoming greeting, the care observed, given such wonderful lunch which everyone enjoyed, saw the new tablet working, help yourself coffee facilities. Was such a pleasure to see correct care being given by the sisters and staff.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria H (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited Montana Care Home a few times and each time I haven't wanted to leave. It is such a warm and welcoming environment and the sisters and other members of staff are incredibly friendly and kind. The residents are given the most amazing level of care and compassion and the same is extended
to friends and family. All the residents are treated with respect, dignity and kindness and it is so wonderful to see how happy the residents are at Montana!
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L B (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Montana Care Home is a caring, clean home for the residents and it is always an inviting place to be.
The carers are always very kind and attentive. The food is nice and the daytime activities and Christmas festivities are inclusive and fun.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark G (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find that Montana Care Home is the best place for my friend to be. The facilities are top quality and kept up to speed. Regular outings in the community are taken and all care is on hand during these times. My friend is happy there which is the main thing for me.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Regular Volunteer) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed for one week for last year. I was very pleased with the home. Sisters are very kind. I observed sisters look after all elder people, giving care and love. Food is excellent as is the standard of care. Sister superior, manager and other sisters are very nice and kind.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen N (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff have been amazing with my dad and keeping me up to date with his care. They will pass on messages when asked to.
Always have a lovely welcome.
Dad is fed very well.
Lots of activities going on for residents to take part in if they wish to.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela S (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Montana Care Home for nearly five years. Being a smaller setting is ideal. The staff are all very friendly and helpful. The care provided is excellent. My mother is happy and feels safe and well looked after.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham S (Son of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a very good care home where I have complete trust in the staff. Excellent management keeping me well-informed with pictures etc.
More group activities would benefit my mum who finds it hard to entertain herself.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and your support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D F (Friend of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Montana Care Home is a brilliant facility. I was initially introduced to it when my parents became residents, their care was second to none. Although no longer with us, it's through them I have been able to forge friendships with the other residents and staff alike. It's always an excellent experience
when I visit. Everyone is well looked and cared for. There is a lovely warm atmosphere and it truly is a home from home.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for your review we appreciate your feedback and would like to thank you for your comments on our care home. Myself and the team strive to ensure we provide the highest level of care to our residents and consider our families as part of our family at Montana Care Home.Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maggie W (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently become a resident of Montana and has been extremely happy. Her care needs are quite high, and she has received nothing but kindness there, with a very professional care service.
The feeling within Montana is friendly and residents are encouraged to be as active as possible and
to get together for activities and meals and the result is a very happy environment. My siblings and I also receive regular updates from the home. They provide information whenever anything needs doing or there is any medical issue. This has helped us to be confident that our Mother is well looked after and cared for.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for your review we appreciate your feedback and would like to thank you for your comments on our care home. Myself and the team strive to ensure we provide the highest level of care to our residents and consider our families as part of our family at Montana Care Home. We will make sure to do all what we can to make your mum happy. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Terence H (Friend of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As an electrician I have worked in many care homes, Montana Care Home is by far and away the best I have seen!
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your report. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K H (Friend of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my friend in Montana recently. The team was superb, kind, caring, and compassionate towards residents and visitors.
My friend is very happy here.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness and support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A R (Friend of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've visited Montana often over the last few years. The food is fantastic, can't fault the effort the cook goes to. The care and helpfulness were outstanding, the sisters could not be more kind, caring, and compassionate with the residents. Sister Superior and Manager is second to none on leadership
for sisters and staff.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time and support. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary D (Niece of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed for 5 nights while visiting my aunt. I was very pleased with the home. Food is excellent as is the standard of care. My aunt is very happy here. The nuns are warm-hearted and kind.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan W (Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am living in Montana Care Home. I have a lovely warm room. We are able to decorate as we wish. The care is first class. They respect our dignity. The staff are always there to help me. The manager is amazing, very kind and approachable.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kind words. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Friend of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Montana Care Home is a very special home. Residents are treated with great dignity by the patient and caring Benedictine sisters.
Nothing is too much trouble for the manager and staff who create a lovely and lively community atmosphere. Rooms are clean comfortable and well-equipped. Meals are nutritious
and residents have a daily menu with requests and special diets catered for.
With the help of staff and volunteers, there are plenty of activities and outings for the residents to enjoy. For example local trips to the abbey gardens and further afield to the coast. Montana gardens are well stocked and residents are able to sit outside in nice weather or walk around the grounds.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness, kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Friend of Resident) published on 3 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Montana Care Home has in my view always been an excellent facility. I had the pleasure of working there back in 1990, and the care and compassion of the sisters were second to none. My dear friend now resides there, and she is happy, content and well cared for. She has actually improved mentally, as
she has made friends and is less insolated, also she is physically fitter as she has good regular food. All round stimulation. I have recommended Montana to several people over the years and they have all been very happy living there.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your kindness, kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Y W (Friend of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy conversations with the residents, staff and sisters. General conversations involve daily experiences and sometimes tea parties, and occasional get-togethers with music.
There was a day recently with dancing and music. They have visits from musicians from outside coming to entertain and make
for a very happy occasion.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your support. We will do all that we can do. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Daughter of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Montana for 4 years. It is a happy and caring environment. The staff are all excellent and the residents are well cared for.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you so much for your time. Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V H (Friend of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend's mental and physical health has improved to no end since he came to stay at Montana. Every member of the community - sisters, helpers and residents have always met us with smiles and cheery words. Rooms are well appointed with lovely views of the beautiful gardens. Great place to be.
Reply from Sister Moses, Care Manager at Montana Care Home Grace and Compassion Benedictines

Thank you for your time and your good review.
Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Montana Care Home Grace and Compassion Benedictines is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.877 for Montana Care Home Grace and Compassion Benedictines is calculated as follows: ( (496 Excellents x 5) + (61 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 561 Ratings = 4.877
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Montana Care Home Grace and Compassion Benedictines is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 28 Sep 2025

Room 5 – Available Now (Private Funding) We are pleased to offer a beautifully appointed en-suite room overlooking our tranquil garden. Room 5 is a peaceful, light-filled space that offers privacy, comfort, and a direct connection to nature—perfect for those seeking a serene and homely environment.At Montana Care Home, we pride ourselves on creating a family atmosphere rooted in compassion, dignity, and respect. Our dedicated team and the Grace and Compassion Benedictine Sisters ensure every resident feels safe, valued, and truly at home. Whether for long-term care. Montana offers personalised support in a setting that nurtures both body and spirit.

Loading

Loading

Awards / Recognitions (8)

Loading...

Meet the Team (2)

No image found

Jacintha Aruldass

Job Title: Deputy Manager Joined: 2015

Sr Jacintha help with office work.

No image found

Julia Bossco

Job Title: Carer Joined: 2008

Works with other carers, very good carer.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Montana Care Home Grace and Compassion Benedictines to verify any information. View our terms and conditions. Montana Care Home Grace and Compassion Benedictines has an Enhanced Service - more info.