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The White House

Ashmans Road, Beccles, Suffolk NR34 9NS
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As a family, we were always listened to when discussing preferences for our mum.C H(Daughter of Resident/Service User)
The White House, Beccles
It gave me great comfort to see her so relaxed, happy and well cared forE A(Daughter of Resident/Service User)
The White House, Beccles
We are immensely grateful for the huge effort that has been made to keep the home safeRachel B(Daughter of Resident/Service User)
The White House, Beccles

The White House provides residential care on a long term or short term basis for up to 31 residents. The White House has lovely landscaped gardens with a number of mature ornamental trees, shrubs and other seasonal planting. The home provides spacious single or double bedrooms, all of which are decorated to a high standard and exceptionally well furnished. They encourage residents to bring items of their own furniture and...  

Care Provided by The White House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,450
Residential Dementia CareFrom £1,400From £1,450

Contact The White House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Elena Dolniceanu (Home Manger)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (31)

The White House Reviews (75)

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9.6

The White House has a Review Score of 9.6 (9.599) out of 10, based on 22 reviews in the last 2 years. Over all time The White House has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from Louise E (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card
Overall Experience

This is the second time my mother has used The White House. She really likes it. She feels it is very pleasant and staff are helpful and very friendly. She always enjoys going. She's always well looked after and enjoys her stays there.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. We love your mum and we're always happy to help with respite should you need it.

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Review from Rachel D (Wife of Resident) published on 3 October 2024 Submitted via Postal Card
Overall Experience

My husband has been thoroughly looked after and I shall keep him in this very caring environment. Every visit is a pleasure and I am made to feel very welcome. The White House has very good standards and the level of care is amazing. Activities are excellent, cleanliness and food and drink are always on offer. I rate The White House 100%.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for this lovely review, I shall pass your kind words onto my amazing team.

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Review from Carol T (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card
Overall Experience

The White House provides excellent care for my mum. The staff are friendly, caring and professional. My mum has been a resident for more than two years and has been well looked after. They have a good choice of meals. The activities coordinator provides a variety of activities.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write this lovely review. It's a pleasure to look after your mum and we thank you so much for all your support. My team and I are trying our best to provide excellent care for our residents and the involvement and support of their family and friends is much appreciated.

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Review from Debra A (Daughter of Resident) published on 27 March 2024 Submitted via Postal Card
Overall Experience

My mother is receiving excellent care from all the staff at The White House. The manager and her team are all so friendly and welcoming to our family when we visit. Mum is very happy here and settled in very quickly. There are many organised activities arranged by their activities co-ordinator, who always has a smile and kind word for everyone. Mum says the food is very tasty and always there's a choice. All the staff are always so kind.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. I shall pass your kind words on to my team.

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Review from H K (Granddaughter of Resident) published on 23 January 2024 Submitted via Website
Overall Experience

My grandma is in the later stages of Alzheimer's disease, she is being very well cared for here and her needs are being met. Being a healthcare professional myself, I can recognise when staff are happy in their workplace and are proud of the care they are providing. The communication between staff and families has been excellent.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. My team and I are trying our best to look after our lovely residents.

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Review from H D (Daughter of Resident) published on 28 November 2023 Submitted via Website
Overall Experience

The White House provides an outstanding standard of care in all areas. My mother had to be admitted at very short notice, she was made to feel comfortable from the very moment she arrived. The whole staff team has responded really well to her changing needs and communication with me has been very good. Knowing that our mother is being so well looked after is very important to me: she enjoys the social side of care home life, she speaks highly of the carers and the domestic staff, and she praises the quality of the food. Since arriving she has taken part in various activities including music afternoons and the Halloween Party.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for your lovely review. My team and I do try our best to look after our residents. I shall pass your kind words onto my team.

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Review from Vivien K (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

My mum's care at The White House has given us great peace of mind. The staff are gentle and caring towards her and I can see by her big smiles when she sees them that she likes and trusts them. The chef is brilliant, producing tasty food to try to tempt her appetite. The home is kept spotlessly clean. Every member of staff, when passing Mum's room, will either call out to her or stop to have just a little chat. With Mum having advanced dementia and having lost all physical ability, and being bedbound, these little moments make all the difference to the day.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review, I shall pass your kind words onto my team.

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Review from K O (Daughter of Resident) published on 6 May 2023 Submitted via Website
Overall Experience
My mother has received excellent care while staying at The White House. She loves joining in with the activities, especially singing and dancing. This has improved her mental health.

She was very frail and wasn't eating properly as she is very fussy with food but now she is putting on weight and enjoys eating thanks to the chefs and staff. All staff at the care home are kind and friendly.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for the lovely review. I will pass your kind words on to my team.

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Review from Pamela C (Daughter of Resident) published on 14 April 2023 Submitted via Postal Card
Overall Experience

My father has been a resident for more than three years. During this time he has been very well looked after. The staff are kind, caring, considerate and friendly.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to give us such a lovely review. I will share this with my team.

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Review from Julie B (Daughter of Resident) published on 30 March 2023 Submitted via Postal Card
Overall Experience

I cannot express how kind this place was as my mum was coming to end-of-life care. All of the staff were so kind and understanding and very, very kind. I have managed for so long on my own, The White House made me feel so welcomed, I could not have wanted any more kindness and support. I would highly recommend. All my love, I will never forget your support.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. We loved your mum and we're so sorry for your loss. I shall pass your kind comments on to my team.

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Review from A F (Daughter of Resident) published on 25 March 2023 Submitted via Postal Card
Overall Experience

The management and staff at The White House are all very professional. It would be nice at times to have a few more staff as sometimes it is clear the staff are stretched. The management team are always striving to improve the running of the home. However, saying this, the home is extremely well run and residents are treated with respect and dignity. Finally, the catering is fantastic and my father enjoys the food very much.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review, we always try our best to meet all residents' needs. I shall pass your kind words onto my team.

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Review from P C (Son of Resident) published on 20 January 2023 Submitted via Postal Card
Overall Experience

We have been happy with the care and support given to an individual resident for the past two and a half years. Been a difficult time as they were in The White House during the pandemic but everything possible was done to ensure relatives got to go when they were allowed. The care and support given were done by a friendly team of staff and her last few days of life were especially with love and dignity. The management and admin staff are supportive and helpful. Thank you very much to you all. Would recommend.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. We felt honoured and privileged to look after your mum. She is dearly missed. I shall pass your kind words on to the team.

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Review from Linda T (Sister of Resident) published on 6 December 2022 Submitted via Website
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My relative has been cared for at The White House for several months and has enjoyed her stay. We all found the staff friendly and supportive and very good at organising helpful visits from opticians and making sure patients were doing the best they possibly could. She always looked smart with frequent hair do's and pedicures. Our thanks go to all the staff for making her stay so pleasant.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write the review. I shall pass your kind words onto the staff.

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Review from Christine F (Wife of Resident) published on 24 October 2022 Submitted via Postal Card
Overall Experience

My husband has recently returned home after a week in The White House. I found him to be well looked after, well fed and generally in as good spirits as he is able (dementia) during and after his stay. The home was lovely and clean, appeared to be well run and organised and the staff I met were kind, empathetic to his needs and mine, very courteous and very helpful. I would happily send him there again.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write the review. We're so happy that we could support you by looking after your husband, if you need help again, you know where we are. We'll always be honoured to be of help. I shall pass your kind words on to the team.

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Review from Peter W (Resident / Service User) published on 30 August 2022 Submitted via Postal Card
Overall Experience

Everything is very good here. I like my room, and the staff are very good. The food is very good and plenty of it. I am very happy living here.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write such a lovely review. I shall pass your kind words on to the staff.

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Review from Lorna M (Resident / Service User) published on 29 July 2022 Submitted via Postal Card
Overall Experience

The staff are very friendly and helpful. Good choice of meals. If I don't like something, they provide me with an alternative. The activity coordinator provides a variety of activities. The laundry person is excellent and I always get my clothes back.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write the review. I shall pass your kind words on to the team.

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Review from R D (Son of Resident) published on 10 May 2022 Submitted via Website
Overall Experience

My father moved into the White House around 12 months ago, at a very difficult time when our mother was in hospital and seriously ill. The level of care given to my father since his first admission has been very good and the staff have shown a high level of care and concern for Dad's wellbeing. We have been kept informed of Dad's health and general condition, and the staff have always been very friendly and helpful when we visit, often during difficult times. They have also been very understanding and accommodating of our needs when dealing with matters associated with the wider aspects of Dad's health and financial needs for the future.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. I shall pass your kind words onto the staff.

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Review from Florence B (Resident / Service User) published on 25 April 2022 Submitted via Postal Card
Overall Experience

I do not have any complaints about anything at the home. Everyone is lovely. The food is great and the home is nice.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you for taking the time to write such a lovely review. I will pass your kind words onto the staff.

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Review from Nigel T (Son of Resident) published on 2 February 2022 Submitted via Postal Card
Overall Experience

My mother was unable to communicate effectively after her stroke so couldn't comment on her care. From what I saw, she was cared for with compassion and empathy. All care facilities have coped extremely well under very difficult circumstances and I cannot fault The White House for attending to my mother's needs before she sadly died in hospital.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write the review. We do miss your mum, she will be deeply missed and I will pass your kind words on to the staff.

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Review from J B (Friend of Resident) published on 6 December 2021 Submitted via Postal Card
Overall Experience

The staff are always polite, cheerful and helpful. Sometimes short-staffed, however, they work hard to deliver the care required. Sometimes it is difficult to get through on the phone, at busy times. Comfortable home, good food and lovely staff.

Reply from Elena Dolniceanu, Home Manager at The White House

Thank you so much for taking the time to write the review. I shall pass your kind words onto the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for The White House.

Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for The White House.

Meet the Team (4)

Elena Dolniceanu
Elena DolniceanuJob Title:Home Manager
“The staff at The White House are brilliant – they are like family and enjoy spending time with residents and meeting their emotional needs.

“We work well together as one large team with lots of support provided by the management. Our staff really do love their jobs, love the home and love the residents!”

Mark Weston
Mark WestonJob Title:Maintenance Manager

"From my many years of experience in the building industry, one of the biggest but most rewarding challenges was adapting to the nature of the care industry. I take pride in being professional and maintaining the home to an excellent standard. My favourite part of my day is towards the end of my shift as I enjoy knowing I've achieved something that benefits others."

Clair Sutton
Clair SuttonJob Title:Activities Co-ordinator

"Happy family, with incredible staff and amazing individuals who live here. Our parties are some of the bests in the area in my opinion. The biggest highlight of my career so far has been being able to be there for families when they need to support the most, and seeing residents smiling and happy."

Helena Challis
Helena ChallisJob Title:Head Chef

"There isn’t a part I don’t like apart from peeling potatoes! I enjoy tackling new recipes, seeing residents enjoy their meals and spending time making sure food looks and tastes good. I like working at The White House as it’s small, which makes us closer as a team and we know the residents very well. I’m looking forward to more events, meeting new people and getting to know families as this helps us to expand with ideas to change our menu going forward."

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