The White House

My dear wife passed away in October 2024 after spending two and a half years as a resident in The White House, because she was diagnosed with dementia in 2013. She lost her mobility in 2022 and could no longer remain at home. The White House Care Home was chosen by me after several bad experiences using respite facilities in other care homes. The treatment and well-being she received The White House was exemplary. Her limited recognition and quality of life remained with her right up to the end. I cannot give enough praise and gratitude to the manager and staff at The White House for providing such kindness, support, and care. My heartfelt thanks.

My father has been a resident for 2 months. The staff have been caring and have adapted to address his needs. We live a distance away so communication has been important as it is not a quick journey to pop in. The staff have kept us updated and helped to arrange telephone and video calls. My father feels well cared for and says the care provided is personal to each resident. The food is good and the staff are helpful.

My dad has been a resident of the home for over four years. I have always found my dad to be clean and well-looked after. The staff are attentive to his needs and always try to involve him in activities, even with the difficulties his dementia can present. Overall I am happy with his care.

This is the second time my mother has used The White House. She really likes it. She feels it is very pleasant and staff are helpful and very friendly. She always enjoys going. She's always well looked after and enjoys her stays there.

My husband has been thoroughly looked after and I shall keep him in this very caring environment. Every visit is a pleasure and I am made to feel very welcome. The White House has very good standards and the level of care is amazing. Activities are excellent, cleanliness and food and drink are always on offer. I rate The White House 100%.

The White House provides excellent care for my mum. The staff are friendly, caring and professional. My mum has been a resident for more than two years and has been well looked after. They have a good choice of meals. The activities coordinator provides a variety of activities.

My mother is receiving excellent care from all the staff at The White House. The manager and her team are all so friendly and welcoming to our family when we visit. Mum is very happy here and settled in very quickly. There are many organised activities arranged by their activities co-ordinator, who always has a smile and kind word for everyone. Mum says the food is very tasty and always there's a choice. All the staff are always so kind.

My grandma is in the later stages of Alzheimer's disease, she is being very well cared for here and her needs are being met. Being a healthcare professional myself, I can recognise when staff are happy in their workplace and are proud of the care they are providing. The communication between staff and families has been excellent.

The White House provides an outstanding standard of care in all areas. My mother had to be admitted at very short notice, she was made to feel comfortable from the very moment she arrived. The whole staff team has responded really well to her changing needs and communication with me has been very good. Knowing that our mother is being so well looked after is very important to me: she enjoys the social side of care home life, she speaks highly of the carers and the domestic staff, and she praises the quality of the food. Since arriving she has taken part in various activities including music afternoons and the Halloween Party.

My mum's care at The White House has given us great peace of mind. The staff are gentle and caring towards her and I can see by her big smiles when she sees them that she likes and trusts them. The chef is brilliant, producing tasty food to try to tempt her appetite. The home is kept spotlessly clean. Every member of staff, when passing Mum's room, will either call out to her or stop to have just a little chat. With Mum having advanced dementia and having lost all physical ability, and being bedbound, these little moments make all the difference to the day.

She was very frail and wasn't eating properly as she is very fussy with food but now she is putting on weight and enjoys eating thanks to the chefs and staff. All staff at the care home are kind and friendly.

My father has been a resident for more than three years. During this time he has been very well looked after. The staff are kind, caring, considerate and friendly.

I cannot express how kind this place was as my mum was coming to end-of-life care. All of the staff were so kind and understanding and very, very kind. I have managed for so long on my own, The White House made me feel so welcomed, I could not have wanted any more kindness and support. I would highly recommend. All my love, I will never forget your support.

The management and staff at The White House are all very professional. It would be nice at times to have a few more staff as sometimes it is clear the staff are stretched. The management team are always striving to improve the running of the home. However, saying this, the home is extremely well run and residents are treated with respect and dignity. Finally, the catering is fantastic and my father enjoys the food very much.

We have been happy with the care and support given to an individual resident for the past two and a half years. Been a difficult time as they were in The White House during the pandemic but everything possible was done to ensure relatives got to go when they were allowed. The care and support given were done by a friendly team of staff and her last few days of life were especially with love and dignity. The management and admin staff are supportive and helpful. Thank you very much to you all. Would recommend.

My relative has been cared for at The White House for several months and has enjoyed her stay. We all found the staff friendly and supportive and very good at organising helpful visits from opticians and making sure patients were doing the best they possibly could. She always looked smart with frequent hair do's and pedicures. Our thanks go to all the staff for making her stay so pleasant.

My husband has recently returned home after a week in The White House. I found him to be well looked after, well fed and generally in as good spirits as he is able (dementia) during and after his stay. The home was lovely and clean, appeared to be well run and organised and the staff I met were kind, empathetic to his needs and mine, very courteous and very helpful. I would happily send him there again.

Everything is very good here. I like my room, and the staff are very good. The food is very good and plenty of it. I am very happy living here.

The staff are very friendly and helpful. Good choice of meals. If I don't like something, they provide me with an alternative. The activity coordinator provides a variety of activities. The laundry person is excellent and I always get my clothes back.

My father moved into the White House around 12 months ago, at a very difficult time when our mother was in hospital and seriously ill. The level of care given to my father since his first admission has been very good and the staff have shown a high level of care and concern for Dad's wellbeing. We have been kept informed of Dad's health and general condition, and the staff have always been very friendly and helpful when we visit, often during difficult times. They have also been very understanding and accommodating of our needs when dealing with matters associated with the wider aspects of Dad's health and financial needs for the future.