
As a family, we were always listened to when discussing preferences for our mum.C H(Daughter of Resident/Service User)

It gave me great comfort to see her so relaxed, happy and well cared forE A(Daughter of Resident/Service User)

We are immensely grateful for the huge effort that has been made to keep the home safeRachel B(Daughter of Resident/Service User)

As a family, we were always listened to when discussing preferences for our mum.C H(Daughter of Resident/Service User)

It gave me great comfort to see her so relaxed, happy and well cared forE A(Daughter of Resident/Service User)

We are immensely grateful for the huge effort that has been made to keep the home safeRachel B(Daughter of Resident/Service User)

The White House provides residential care on a long term or short term basis for up to 31 residents. The White House has lovely landscaped gardens with a number of mature ornamental trees, shrubs and other seasonal planting. The home provides spacious single or double bedrooms, all of which are decorated to a high standard and exceptionally well furnished. They encourage residents to bring items of their own furniture and...
Care Provided by The White House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The White House for full pricing details and T&Cs.
Contact The White House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Healthcare Homes Group Ltd
- Private Owned
Person in charge
- Elena Dolniceanu (Home Manger)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2008
Room Information
- Single Rooms (31)
The White House Reviews (75)
The White House has a Review Score of 9.6 (9.599) out of 10, based on 22 reviews in the last 2 years.
Over all time The White House has 75 reviews.
Everything satisfactory. I am happy with my situation here.
If I had to describe this home in one word it would be 'friendly'. All the staff are fabulous, particularly the chef and the activities lady. The facilities are good and the overall atmosphere is fairly upbeat. The accommodation is a converted Victorian house with a modern extension set within a lovely courtyard garden.
This is a happy home. All care staff are wonderful.
Care and activities excellent.
My mother has lived at The White House since end August 2018 she appears to be very happy, she is always praising the staff and she is being looked after extremely well. Nothing appears to be too much trouble, she loves her room and the food is very good even though she is not eating much at the moment.
The staff here are excellent. They go out of their way to be helpful, friendly and supportive. There are plenty of activities in the home organised by enthusiastic, caring staff and they make everything as inclusive as the residents are able. The management have been very understanding and helpful in all matters. I'm really pleased with the level of care here.
We are happy with the care provided by The White House, Beccles. However, due to mother in law not being self-motivated we would like to see more encouragement and firmer with her (note: we know the staff try on a daily basis to get her out of bed).
This is the 3rd months my aunt has been a resident. She is a very private person, therefore taking time to settle in. She is being looked after with understanding and patience and is comfortable in her own surroundings.
After many visits to my mother, I have seen how much hard work and care goes int each day to ensure that all residents are comfortable and well fed. My mother always looks well dressed and clean. The whole house smells clean and fresh. In conclusion, I must say that I am happy for my mother to be there.
I suffer from PSP and my youngest son said I should go in a home when I fell a couple of times in a weekend and bruised my face. My daughter told me to go in this home as it is nearest to my home environment. I complained to the manager about the noise from another room and was moved the next day to another room. The care nurses etc are very helpful when I fall and get to the stairway.
I have found this care home very good. The care my mother-in-law receives is excellent, nothing is too much trouble and I am always kept informed about mum's care. My mother in law has been in The White House for almost four years, she is very happy and content. I have had two bad experiences with previous care homes and am delighted to have found a good one.
My mother is treated well by the staff and they are very good at keeping me informed.
Earlier in the year, her care was leaving a lot to be desired. the current improvement needs to be maintained. I would say the care appears to be good now, but it was very poor.
Staffing levels are poor - many times agency personnel. Food boring - same vegetables day in day out (mainly carrots, cauliflower) sometimes hard, or alternatively, 'sloppy'. Same second every day ie. jelly and ice cream. A second choice for main course invariably jacket potato.
While some carers are excellent, others including some who have been doing this a long while still have no idea.What happens if there is a fire between say 10 pm-7.30 am when only 2 night carers are on duty.
The new manager has only recently taken over but already we are seeing some changes for the better. My mother has always enjoyed the food (very important to her). The carers are mostly pleasant and attentive, cleaning leaves something to be desired. My mother does not join in activities because she does not want to, but also the communal room is too hot for her. Too soon in new manager's regime to say much else.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 13 Nov 2024
At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
- 14 Oct 2024
On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...
There are no upcoming events for The White House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Healthcare Homes Group Ltd
- 31 Jan 2025Recipient: Healthcare Homes Group Ltd
- 28 Feb 2023Recipient: Healthcare Homes Group Ltd
Accreditations
There are no accreditations posted yet for The White House.
Meet the Team (4)

“We work well together as one large team with lots of support provided by the management. Our staff really do love their jobs, love the home and love the residents!”

"From my many years of experience in the building industry, one of the biggest but most rewarding challenges was adapting to the nature of the care industry. I take pride in being professional and maintaining the home to an excellent standard. My favourite part of my day is towards the end of my shift as I enjoy knowing I've achieved something that benefits others."

"Happy family, with incredible staff and amazing individuals who live here. Our parties are some of the bests in the area in my opinion. The biggest highlight of my career so far has been being able to be there for families when they need to support the most, and seeing residents smiling and happy."

"There isn’t a part I don’t like apart from peeling potatoes! I enjoy tackling new recipes, seeing residents enjoy their meals and spending time making sure food looks and tastes good. I like working at The White House as it’s small, which makes us closer as a team and we know the residents very well. I’m looking forward to more events, meeting new people and getting to know families as this helps us to expand with ideas to change our menu going forward."
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