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White Gables Care Home

16 Stanley Road, Felixstowe, Suffolk IP11 7DE
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As a family, we were always made to feel welcome in the home, as if it were an extension of our ownDeborah O(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe
The food was freshly cooked and pleasantly presented with a varied menuIngrid S(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe
I cannot praise the staff at this care home enough. They are helpful, friendly and very caring.Jacky E(Daughter of Resident/Service User)
White Gables Care Home, Felixstowe

White Gables Care Home is an ideal property for older and disabled adults to pursue a full and active daily lifestyle, at the same time as providing personalised care to suit the requirements of each individual.

There is good wheelchair access and assisted bathing for those with mobility issues, while good health and well-being is supported by a varied activities programme and numerous outings.

Residents have access to comfortable lounge and dining areas, including a quiet lounge, while traditional cooking is practised to support a healthy diet.

Care Provided by White Gables Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,292 - £1,331N/A

Contact White Gables Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Becky Maskell (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)

White Gables Care Home Reviews (69)

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9.8

White Gables Care Home has a Review Score of 9.8 (9.762) out of 10, based on 23 reviews in the last 2 years. Over all time White Gables Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Pamela W (Resident / Service User) published on 30 January 2026 Submitted via Postal Card
Overall Experience
Very well looked after. Friendly caring staff. Excellent activities especially Kate (drama). Good, regular food.

Comfortable and homely atmosphere.

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Review from Denise M (Resident / Service User) published on 30 January 2026 Submitted via Postal Card
Overall Experience

I am very happy at White Gables and joining with all the activities.

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Review from Mary O (Resident / Service User) published on 29 January 2026 Submitted via Postal Card
Overall Experience

Now I cant do things for myself in my own home I like having things done for me. The staff are very friendly and helpful. I had such a good welcome when I came here in December 2024 when I could no longer cope at home on my own.

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Review from Christopher G (Partner of Resident) published on 26 January 2026 Submitted via Website
Overall Experience
After a long stay in hospital, my partner of 23+ years was unable to return home. Her daughter and l looked at several care options, and after visiting White Gables and talking to the manager and staff, made the decision to ask for a room there.,
It's a choice we are very glad we made. Her health, mobility and general abilities vary day by day or hour by hour, and the staff are always happy to help with anything needed. They build up good relationships with residents,
The home also has a good relationship with the nearby Doctor's surgery, which operates weekly rounds to check on health conditions.
Staff also try hard to encourage residents to eat and drink when needed, although this can be very difficult.
From my personal viewpoint, I am especially pleased with the level of help I can get with information about her wellbeing, and this includes phone calls when medications are changed, or if an unusual incident happens.

Overall, I'm extremely pleased that she lives at White Gables.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you ever so much for leaving such a kind review. It is greatly appreciated!

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Review from Claire M (Relative of Resident) published on 23 January 2026 Submitted via Website
Overall Experience

Staff genuinely care about the residents and are polite and friendly. My father is always met with compassion and a caring soothing tones. This relates to bothering the care workers up to senior staff who are happy to rile up their sleeves and support my father when needed. They are always thinking of ways to encourage and support him to engage and join in with activities.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you so much for your kind words - we really appreciate them!

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Review from Edward W (Cousin of Resident) published on 22 January 2026 Submitted via Website
Overall Experience

My cousin has been living at White Gables for seven years and she has always been incredibly happy with all the care and support she has received. Recently, her care and health needs have increased and I am very grateful for the excellent professional support that she has been given by all the staff. I have been kept fully informed if the staff feel there are any concerns. I cannot praise White Gables enough for their care of my cousin.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you for leaving such a positive review - it is greatly appreciated!

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Review from L S (Daughter of Resident) published on 22 January 2026 Submitted via Website
Overall Experience

My mother has been at White Gables for over six years. She has always been well cared for and treated with respect and compassion, regardless of which carer attends to her. White Gables have a professional approach to care yet feel like part of the family and treat my mum like the superstar that she is. I've never visited without a friendly chat with staff and hearing stories of her adventures. The home ensures plenty of entertainment and outings if she chooses to join in, but are sensitive to those days that she'd rather be in her room. All in all, the staff are amazing and understand her needs and wishes. We're kept informed of any events that happen along the way, either by phone or email and never feel excluded from any aspect of her care. A huge thank you to White Gables and I'm eternally grateful that I chose the right place for my special Mum.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you very much for taking the time to leave such a lovely review! It is greatly appreciated!

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Review from Wendy C (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

My mother has been living at White Gables for a year now and my brother and I have nothing but praise for the way in which she has been cared for. She was welcomed by the staff from day one - as were we - and she has been cared for with consideration and kindness ever since. Any queries of mine have been answered promptly and helpfully and have been of great help to assist Mum with her needs. The staff are incredibly friendly and nothing is too much trouble. I cannot recommend White Gables highly enough.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you so much for leaving such a kind review - it is greatly appreciated!

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Review from Kathy E (Daughter of Resident) published on 2 July 2025 Submitted via Website
Overall Experience
My mum has been living at White Gables for nearly 2 years. I am extremely happy with the way mum is cared for, especially lately as she has had some additional needs.
Nothing is too much trouble and all staff go above and beyond to ensure mum is as happy and as comfortable as possible. They are professional, knowledgeable and kind.
Mum is treated with dignity and respect. I feel that she is cared for as an individual, with everyone taking the time to find out what she likes and dislikes, tailoring their care and support to her specific needs. Feedback from management and staff to me is excellent.
I can visit mum any time and we can sit in her room, lounge or garden.
There have been some great improvements lately with new flooring, chairs and garden furniture. The home is welcoming, clean and very friendly.

I highly recommend this beautiful home.

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Review from T P (Niece of Resident) published on 26 June 2025 Submitted via Website
Overall Experience
Very happy with White Gables care home.
We are always greeted with a friendly face at the door when we arrive, and feel welcomed in the home.
Staff are approachable and will respond quickly to our questions and any concerns.

My Uncle is well cared for and we feel supported and I wouldn't hesitate to recommend White Gables to others.

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Review from David W (Husband of Resident) published on 25 June 2025 Submitted via Website
Overall Experience

We as a family are pleased with care my wife is receiving, and she is quite content with facilities. Overall, all the staff are caring and helpful. The activities they put on are good and they seem to make sure everyone is included.

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Review from Alison R (Daughter of Resident) published on 2 May 2025 Submitted via Website
Overall Experience
The staff are exceptionally caring, very welcoming to visiting family, they are so kind.
When my mum was seriously ill they were truly amazing. Mum had all the extras she needed in terms of equipment eg special blue mattress type thing on her chair to stop bed sores.
The staff as always were so kind caring, giving mum the dignity and respect they always show. She was on her bed when she needed to be.
Thankfully mum pulled round and is benefiting from all the great program of activities.
The wonderful staff make White Gables a home from home as much as possible.

Can't praise them enough.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you so much for leaving such a lovely review. It is greatly appreciated!

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Review from Gemma B (Friend of Resident) published on 4 April 2025 Submitted via Website
Overall Experience

After my friend moved into White Gables in December 2024 she has been made very welcome also myself. The staff are all lovely and friendly and cater to the needs of my friend very well. Lovely rooms, very homely and the food is great! Very well organised establishment. Many thanks.

Reply from Danielle Heynes, Administrator at White Gables Care Home

Thank you so much for leaving such a kind review! It is greatly appreciated!

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Review from C H (Daughter of Resident) published on 11 February 2025 Submitted via Website
Overall Experience

My mum has been a resident at White Gables for 9 months now. I am very happy with the care she receives, all the staff are lovely and are quick to respond if she needs help. White Gables has a very homely atmosphere and the staff are very welcoming, it definitely feels like my mum's own home. My mum enjoys the food which is home-cooked and plentiful.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you very much for leaving such a kind review and such lovely comment. It is appreciated very much!

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Review from S C (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

White Gables has a very warm and friendly atmosphere. I feel happy in the knowledge that my father is safe and well cared for. The staff are all very friendly and most seem very well trained in what they do. The food is excellent, very varied and nutritious. The activities are absolutely brilliant and the activities lady is a credit to the place.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for taking the time to leave such a lovely review and such kind comments! It is greatly appreciated!

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Review from R T (Daughter of Resident) published on 31 January 2025 Submitted via Website
Overall Experience

My Mum has lived happily at White Gables since 2018, it was a very difficult decision to make for the family, but because of her Dementia it was the best thing for her. The care has been excellent and she is very settled. I praise the Management and staff for their continued support and for providing a warm and friendly environment for Mum.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind words and for the lovely review. It is greatly appreciated!

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Review from D B (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

I never have to worry about my mum being safe and cared for at White Gables, she is in excellent hands. If she ever needs medical help staff contact the doctor immediately. The staff are so supportive to us as a family and see to Mum's specific personal needs throughout the day. The carers have gone out of their way to get to know my mum and what her interests are. White Gables is above all a happy place, full of smiles, laughter, kindness and understanding.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your very kind words and your lovely review! It is greatly appreciated!

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Review from Fran F (Daughter-in-law of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

2025 marked Mum's 5th year at White Gables, and she remains very happy living there. She is we think the oldest resident now and is much more frail, but we feel she is well cared for by staff who are fond of her. We are regularly told how well we did to find her such a lovely place.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for the lovely comments and kind review! It is greatly appreciated!

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Review from Stuart H (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

My mum is very happy and well cared for by the amazing, friendly staff at White Gables. After rapidly going downhill at home she seems to be thriving both physically and mentally. I believe this is as a result of being well cared for and the general happy caring ethos at the home. I'm kept well informed of any issues regarding my Mum and the staff are always happy to deal with any queries I may have. All in all a good experience for all.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you for your kind words, and for leaving us such a lovely review! It is greatly appreciated!

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Review from Sheralee B (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

Mum moved to White Gables in December 2024 following a difficult period of time being widowed, was struggling with loneliness and showing early signs of vascular dementia. White Gables came highly recommended to us by friends and neighbours alike. Every member of staff that we have had the pleasure of communicating with have been wonderfully caring, compassionate and understanding of Mum. Mum is still in the early stages of settling into her long-term home, but each day is a positive and loving experience for her. She has entered into activities, church services and events that she would never have taken part in at her own home. It is an absolute pleasure to see her flourish emotionally, mentally and physically and, importantly, we know she is safe.

Reply from Dani Heynes, Admin at White Gables Care Home

Thank you so much for your kind words, and your lovely review. It is very much appreciated!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 January 2026
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for White Gables Care Home.

Meet the Team (8)

Becky Maskell
Becky MaskellJob Title:Home Manager

Becky has 30 years of experience working in residential care at White Gables. She has worked in a variety of roles, ultimately leading to the acquisition of NVQ level 5 in Health and Social Care and appointment as Home Manager. Becky empowers the team by communicating clearly and encouraging innovative practice. She has always taken a particular interest in palliative care and infection control. Becky works collaboratively with external agencies, and she leads the team with her experience, enthusiasm and vigour, has an open-door policy, thus ensuring holistic care for all our residents in a homely atmosphere.

Becky enjoys socialising and watching local bands, visiting her family overseas, and is an avid reader of books of all genres.

Natasha Clifford
Natasha CliffordJob Title:Assistant Manager

"Tash has worked at White Gables for 15 years in numerous roles. Before this, she worked for one year as a carer in a hospice. She holds NVQ level 5 in Health and Social Care, and as a team leader, she mentors any new staff member through their induction period and promotes and expects high standards of care. Tash is approachable and empathetic and oversees the training programmes for all staff. She has a particular interest in both persons living with dementia and palliative care and holds a Dementia care coach certificate.

Tash shares her love of all music with the residents (and staff) and enjoys all sports as well as spending time with her family in their camper van exploring the great outdoors.

Caroline Osbourne
Caroline OsbourneJob Title:Deputy Manager

Caroline joined White Gables straight from school and has worked in various care roles for the past 23 years. She holds NVQ level 5 in Health and Social Care and is committed to delivering person-centred care. Caroline organises and leads the team, ensuring there is a positive culture within the home. She is accountable, prioritises, has integrity and is passionate about maintaining and improving standards within the home. Caroline leads the NVQ programme, which she supports and encourages staff to complete, offering advice and mentorship.

Caroline spends her free time with her family and enjoys weekends away by the coast. She regularly enjoys ten-pin bowling with friends.

Dawn Heeley
Dawn HeeleyJob Title:AdministratorJoined: 2025

Dawn joined White Gables in 2025 as an Administrator. She has an extensive background in the care industry of over 30 years on and off, having worked in other settings in a variety of roles.

Dawn works alongside Dani in the admin office and is equally passionate about ensuring that all records are completely up to date, and is very supportive of her colleagues. She is very knowledgeable on lots of different aspects of the home and prides herself on being an excellent communicator.

Dawn enjoys spending time with her Family and friends and enjoys travelling around Europe, is a budding gardener and enjoys taking the family dog Ted for long walks.

Dani Heynes
Dani HeynesJob Title:Administrator
Dani has worked for White Gables as an administrator for over 4 years. She holds a Level 3 Business & Administration, and before this, she was supporting organisations in a few different sectors, including education, charity and mental health.

Dani oversees the majority of paperwork within the home alongside Dawn Heeley, including staff, resident and financial records. She is passionate about GDPR and ensuring a smooth process from start to finish for all administrative processes. She also loves producing and completing spreadsheets!

Dani enjoys spending time with her young family, particularly doing arts and crafts and going on long walks with her children. She also enjoys reading books from all different genres.

Eddie Rossiter
Eddie RossiterJob Title:Facilities Manager

Eddie has worked at White Gables for the past 19 years. Before this, he gleaned a wealth of practical experience in engineering, landscaping and laminating. Eddie is very ‘hands on’, and his priority is minimising risk by keeping the home safe for the residents and staff and operationally ensuring compliance with the legislative requirements. He has established very good working relationships with local businesses that help support the home to maintain safety.

Eddie loves most sports and engages with residents about football and especially cricket. He is a disgruntled Manchester United supporter!

Sally King
Sally KingJob Title:Head of Housekeeping
Sally has worked at White Gables for 6 years, although she originally attained a National Diploma in Equine Management.

Sally organises and maintains cleanliness and safety in the home, ensuring a comfortable and healthy space for residents and staff. She leads her team by example and encourages them to engage and talk with the residents, considering it a privilege for her team to be able to assist residents when undertaking their duties. She is particularly empathetic towards residents living with dementia.

Sally volunteered at her local Church whilst being a ‘stay at home mum’ for several years, and she has run a toddler group for the past 20 years. She loves travelling, especially to Scotland, and does ultra running, her latest run being 47 miles around Lake Windermere.

Dawn Dale
Dawn DaleJob Title:Head of Catering

Dawn has worked at White Gables in the catering department for over 4 years. She holds NVQ level 3 in professional catering and level 2 in food hygiene and safety. She is organised and methodical in her approach to her food preparation and reviews the menu regularly with residents. She has introduced a seasonal menu with their input and delights in trying ‘anything new’, gaining feedback afterwards. Dawn meets all new residents to discuss their meal preferences and discuss how best they may be accommodated. She particularly enjoys cake-making and providing buffets on special occasions.

Dawn often travels to London’s West End shows and shares her experiences with residents and staff alike. She is also often heard singing in the kitchen!

Frequently Asked Questions about White Gables Care Home

What types of Care is White Gables Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does White Gables Care Home have?

There are 37 Single Rooms.

What are the Facilities & Services at White Gables Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is White Gables Care Home to the centre of Felixstowe?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact White Gables Care Home to verify any information. View our terms and conditions. White Gables Care Home has an Enhanced Service -more info.