
It was truly a home from home and I was always confident of their outstanding careAngie S(Daughter of Resident/Service User)

Their sheer dedication is truly admirable. They all make this home a very special place.S L(Sister of Resident/Service User)


It was truly a home from home and I was always confident of their outstanding careAngie S(Daughter of Resident/Service User)

Their sheer dedication is truly admirable. They all make this home a very special place.S L(Sister of Resident/Service User)


Ivybank House is a welcoming residential care home set in Bath, offering residents stunning views across the surrounding countryside.
The home provides personalised care in a warm, supportive environment where residents are encouraged to feel truly at home. Bedrooms can be personalised with treasured belongings and furniture, helping residents maintain a sense of familiarity and comfort.
The experienced and compassionate team of care staff work closely together to deliver high-quality, person-centred...
Care Provided by Ivybank House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Ivybank House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Zendrel Moore (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (14)
Ivybank House Reviews (89)
Ivybank House has a Review Score of 9.7 (9.715) out of 10, based on 19 reviews in the last 2 years.
Over all time Ivybank House has 89 reviews.
Mum seems a lot better and more settled and the door is always open if anything needs addressing.
Mum took a while to settle in but the staff persevered, encouraging her to join in activities and outings.
She came to love going out in the minibus and commented about the potholes and new buildings going up.
The staff always let me know about events and I would join in cream teas when I could!
The communication was brilliant. I always got a call if the doctor had been in and any other issues.
Anytime you asked any of the staff about Mum they always knew who she was and how she was doing.
In the last few months, Mum's health deteriorated with a couple of hospital visits. They always packed her go-bag with everything she might need and want.
Sadly, Mum died at the beginning of the year and the staff were so kind to me and the family.
It was truly a home from home and I was always confident of their outstanding care, especially when I was away on holiday.
I would just like to thank the manager, her deputy and all the wonderful staff at Ivybank House for the continued care and support given to my brother and myself. Their sheer dedication is truly admirable. They all make this home a very special place.
My room is on the ground floor and is spacious and has two aspect windows which is great. I enjoy walking out around the garden which is quite flat with chairs and tables - usually shrubs and flowers to enjoy. Plus buds etc. Also, enjoy the many trips out in the minibus - interesting and fun.
We feel that the level of care that Mum is receiving could not be bettered. We knew that Mum can be "awkward" at times but she is always treated with dignity, respect and an appropriate level of humour. She's always smartly dressed, clean and with her hair looked after. All the staff deserve the highest praise.
I'm glad I'm here - nice room, nice people. I couldn't be happier. Thank you.
Having gone into Ivybank House Care Home for a temporary stay five months ago, Dad soon decided that he wanted to stay permanently. He is full of praise for the care he receives from all the staff, their friendliness and the dignity with which they treat him.
Thank you so much for your kind words and positive review! We're thrilled to hear that your dad is enjoying his time at our care home. We strive to create a warm and welcoming environment for all our residents at Ivybank House Care Home.
Mum has settled straight in and loves the organised trips out and stress-free living. Everyone who visits Mum is made to feel very welcome.
Knowing Mum is happy in a safe and caring environment and now close to me has given me peace of mind.
Your review brightened our day! It's wonderful to hear that your mum is having a positive experience at our care home. We're committed to ensuring a high standard of care and a comfortable living environment for all our residents at Ivybank House Care Home. Thank you, Jayne.
Mum seems very settled and happy at Ivybank House Care Home. She enjoys the trips out and the activities provided. As long as she is happy, we are happy!
The rooms are bright and cheerful and have all the necessary facilities. There are nice grounds with lots of plants and trees which she enjoys going around when the weather is suitable.
My mother has been at Ivybank House for many years. From the very beginning, the care and attention has been excellent. The food has been of a consistent and excellent quality. The entertainment offered has always been fun, with a mixture of educational and historical projects. I often refer to Ivybank as 'the fun factory', it's happy atmosphere is so good! All the staff, from management, carers, cleaners and chefs, should be congratulated and thanked for their combined efforts.
The staff are amazing. All very caring and attentive to my dad.
That was her new home and she could not wait to return.
Thank you, T C, for taking the time to share your positive experience with us. We're overjoyed to learn that your mother-in-law is thriving in our care. We're here to provide a safe and nurturing home for all residents Ivybank House. Have a wonderful day.
All the staff are kind and welcoming. They look after Mum with sensitivity and give her all the physical, medical, mental and emotional support she needs. It's a joy to visit Mum knowing that when I'm not there she's being looked after and when I visit I can spend some quality time with her. She loves the trips out and many of the activities. It really feels like her home which is extended to the rest of the family as well.
Being taken out on trips and involving her in everything they do. We couldn't wish for anything more.
My mother was brought to Ivybank House as she was so unhappy in her other care home. Everyone loved my mum, they loved her quirky sense of humour and banter. The staff were so kind, patient and considerate. Even though my mother was there only a short while, she was the happiest she'd ever been. They filled her days with exceptional care and genuine love. Thank you.
Thank you, Brigitte, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Ivybank Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is...
Ivybank House provided my Nanna with her final moments, they were truly amazing to her and because of them, she maintained her smile till her final days. The team are so good at understanding and providing for the needs of the residents and deserves the utmost praise. Thank you.
Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your Nanna was treated with great care and had her smile until the end. If there is anything more we can do, please do not hesitate to get in touch.
My mum who is 105 has only been in Ivybank since July 12th. On the times I have visited mum the carers I have met all seem very friendly, caring and professional. Mum seems content and well cared for. Her room is kept clean and all smells nice when I enter the home.
I appreciate all you do, thank you so much.
Thank you for your comments about your recent experience at Ivybank House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care.
Mother has been at Ivy Bank for three years. The staff are really good with her, and she is well looked after. I recommend Ivy Bank as a home from home for your loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Ivybank House.
There are no upcoming events for Ivybank House.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Ivybank House
- 30 Jun 2022Recipient: Ivybank House
Accreditations
There are no accreditations posted yet for Ivybank House.
Meet the Team (1)

Zendrel is excited to join the team at such a positive time for the home and is looking forward to building on this strong foundation. Zendrel is a passionate believer in person-centred care, where residents are front and centre of decisions about how they are cared for. Ensuring that all residents continue to enjoy meaningful life experiences and remain as independent as possible.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivybank House to verify any information. View our terms and conditions. Ivybank House has an Enhanced Service -more info.