
It was truly a home from home and I was always confident of their outstanding careAngie S(Daughter of Resident/Service User)

Their sheer dedication is truly admirable. They all make this home a very special place.S L(Sister of Resident/Service User)


It was truly a home from home and I was always confident of their outstanding careAngie S(Daughter of Resident/Service User)

Their sheer dedication is truly admirable. They all make this home a very special place.S L(Sister of Resident/Service User)


Ivybank House is a welcoming residential care home set in Bath, offering residents stunning views across the surrounding countryside.
The home provides personalised care in a warm, supportive environment where residents are encouraged to feel truly at home. Bedrooms can be personalised with treasured belongings and furniture, helping residents maintain a sense of familiarity and comfort.
The experienced and compassionate team of care staff work closely together to deliver high-quality, person-centred...
Ivybank House is a welcoming residential care home set in Bath, offering residents stunning views across the surrounding countryside.
The home provides personalised care in a warm, supportive environment where residents are encouraged to feel truly at home. Bedrooms can be personalised with treasured belongings and furniture, helping residents maintain a sense of familiarity and comfort.
The experienced and compassionate team of care staff work closely together to deliver high-quality, person-centred care. Staff undertake regular training to ensure residents receive professional support while enjoying a friendly, respectful and nurturing atmosphere.
Life at Ivybank House is enriched by a varied programme of activities designed to promote wellbeing, independence and enjoyment. Residents can take part in activities such as baking, singing, bingo, arts and crafts, armchair travel and gentle group activities, as well as outings to local attractions including garden centres.
Care Provided by Ivybank House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Ivybank House to confirm what's included and get a personalised quote:
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Francis De Villa (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (14)
Ivybank House Reviews (89)
Ivybank House has a Review Score of 9.6 (9.644) out of 10, based on 17 reviews in the last 2 years.
Over all time Ivybank House has 89 reviews.
Mum seems a lot better and more settled and the door is always open if anything needs addressing.
Mum seems a lot better and more settled and the door is always open if anything needs addressing.
Mum took a while to settle in but the staff persevered, encouraging her to join in activities and outings.
She came to love going out in the minibus and commented...
Mum took a while to settle in but the staff persevered, encouraging her to join in activities and outings.
She came to love going out in the minibus and commented about the potholes and new buildings going up.
The staff always let me know about events and I would join in cream teas when I could!
The communication was brilliant. I always got a call if the doctor had been in and any other issues.
Anytime you asked any of the staff about Mum they always knew who she was and how she was doing.
In the last few months, Mum's health deteriorated with a couple of hospital visits. They always packed her go-bag with everything she might need and want.
Sadly, Mum died at the beginning of the year and the staff were so kind to me and the family.
It was truly a home from home and I was always confident of their outstanding care, especially when I was away on holiday.
I would just like to thank the manager, her deputy and all the wonderful staff at Ivybank House for the continued care and support given to my brother and myself. Their sheer dedication is truly admirable. They all make this home a very special place.
I would just like to thank the manager, her deputy and all the wonderful staff at Ivybank House for the continued care and support given to my brother and myself. Their sheer dedication is truly admirable. They all make this home a very special place.
Have been here three months - moved to be near family. First experience of full-time care - impressed with room, staff, care and food. Enjoy the care system and not having to cook my own meals! Room is comfortable and roomy and is kept clean and tidy. Food is varied and tasty. Staff are all lovely,...
My room is on the ground floor and is spacious and has two aspect windows which is great. I enjoy walking out around the garden which is quite flat with chairs and tables - usually shrubs and flowers to enjoy. Plus buds etc. Also, enjoy the many trips out in the minibus - interesting and fun.
We feel that the level of care that Mum is receiving could not be bettered. We knew that Mum can be "awkward" at times but she is always treated with dignity, respect and an appropriate level of humour. She's always smartly dressed, clean and with her hair looked after. All the staff deserve the...
We feel that the level of care that Mum is receiving could not be bettered. We knew that Mum can be "awkward" at times but she is always treated with dignity, respect and an appropriate level of humour. She's always smartly dressed, clean and with her hair looked after. All the staff deserve the highest praise.
I'm glad I'm here - nice room, nice people. I couldn't be happier. Thank you.
I'm glad I'm here - nice room, nice people. I couldn't be happier. Thank you.
Having gone into Ivybank House Care Home for a temporary stay five months ago, Dad soon decided that he wanted to stay permanently. He is full of praise for the care he receives from all the staff, their friendliness and the dignity with which they treat him.
Having gone into Ivybank House Care Home for a temporary stay five months ago, Dad soon decided that he wanted to stay permanently. He is full of praise for the care he receives from all the staff, their friendliness and the dignity with which they treat him.
Thank you so much for your kind words and positive review! We're thrilled to hear that your dad is enjoying his time at our care home. We strive to create a warm and welcoming environment for all our residents at Ivybank House Care Home.
Mum has settled straight in and loves the...
Mum has settled straight in and loves the organised trips out and stress-free living. Everyone who visits Mum is made to feel very welcome.
Knowing Mum is happy in a safe and caring environment and now close to me has given me peace of mind.
Your review brightened our day! It's wonderful to hear that your mum is having a positive experience at our care home. We're committed to ensuring a high standard of care and a comfortable living environment for all our residents at Ivybank House Care Home. Thank you, Jayne.
Mum seems very settled and happy at Ivybank House Care Home. She enjoys the trips out and the activities provided. As long as she is happy, we are happy!
Mum seems very settled and happy at Ivybank House Care Home. She enjoys the trips out and the activities provided. As long as she is happy, we are happy!
The rooms are bright and...
The rooms are bright and cheerful and have all the necessary facilities. There are nice grounds with lots of plants and trees which she enjoys going around when the weather is suitable.
My mother has been at Ivybank House for many years. From the very beginning, the care and attention has been excellent. The food has been of a consistent and excellent quality. The entertainment offered has always been fun, with a mixture of educational and historical projects. I often refer to...
My mother has been at Ivybank House for many years. From the very beginning, the care and attention has been excellent. The food has been of a consistent and excellent quality. The entertainment offered has always been fun, with a mixture of educational and historical projects. I often refer to Ivybank as 'the fun factory', it's happy atmosphere is so good! All the staff, from management, carers, cleaners and chefs, should be congratulated and thanked for their combined efforts.
The staff are amazing. All very caring and attentive to my dad.
The staff are amazing. All very caring and attentive to my dad.
My mother-in-law settled into Ivybank House Care Home immediately. The staff are wonderful. Her appetite returned and she soon made friends and joined in the activities and excursions. When she went into hospital she said she was looking forward to going home and I asked her where she meant and she...
That was her new home and she could not wait to return.
Thank you, T C, for taking the time to share your positive experience with us. We're overjoyed to learn that your mother-in-law is thriving in our care. We're here to provide a safe and nurturing home for all residents Ivybank House. Have a wonderful day.
All the staff are kind and welcoming. They look after Mum with sensitivity and give her all the physical, medical, mental and emotional support she needs. It's a joy to visit Mum knowing that when I'm not there she's being looked after and when I visit I can spend some quality time with her. She...
All the staff are kind and welcoming. They look after Mum with sensitivity and give her all the physical, medical, mental and emotional support she needs. It's a joy to visit Mum knowing that when I'm not there she's being looked after and when I visit I can spend some quality time with her. She loves the trips out and many of the activities. It really feels like her home which is extended to the rest of the family as well.
Being taken out on trips and involving her in everything they do. We couldn't wish for anything more.
Being taken out on trips and involving her in everything they do. We couldn't wish for anything more.
My mother was brought to Ivybank House as she was so unhappy in her other care home. Everyone loved my mum, they loved her quirky sense of humour and banter. The staff were so kind, patient and considerate. Even though my mother was there only a short while, she was the happiest she'd ever been....
My mother was brought to Ivybank House as she was so unhappy in her other care home. Everyone loved my mum, they loved her quirky sense of humour and banter. The staff were so kind, patient and considerate. Even though my mother was there only a short while, she was the happiest she'd ever been. They filled her days with exceptional care and genuine love. Thank you.
Thank you, Brigitte, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Ivybank Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is...
Thank you, Brigitte, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Ivybank Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. If there is anything more we can do, please do not hesitate to reach out.
Ivybank House provided my Nanna with her final moments, they were truly amazing to her and because of them, she maintained her smile till her final days. The team are so good at understanding and providing for the needs of the residents and deserves the utmost praise. Thank you.
Ivybank House provided my Nanna with her final moments, they were truly amazing to her and because of them, she maintained her smile till her final days. The team are so good at understanding and providing for the needs of the residents and deserves the utmost praise. Thank you.
Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your Nanna was treated with great care and had her smile until the end. If there is anything more we can do, please do not hesitate to get in touch.
My mum who is 105 has only been in Ivybank since July 12th. On the times I have visited mum the carers I have met all seem very friendly, caring and professional. Mum seems content and well cared for. Her room is kept clean and all smells nice when I enter the home.
My mum who is 105 has only been in Ivybank since July 12th. On the times I have visited mum the carers I have met all seem very friendly, caring and professional. Mum seems content and well cared for. Her room is kept clean and all smells nice when I enter the home.
I appreciate all you do, thank you so much.
I appreciate all you do, thank you so much.
Thank you for your comments about your recent experience at Ivybank House Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care.
Mother has been at Ivy Bank for three years. The staff are really good with her, and she is well looked after. I recommend Ivy Bank as a home from home for your loved one.
Mother has been at Ivy Bank for three years. The staff are really good with her, and she is well looked after. I recommend Ivy Bank as a home from home for your loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 21 September 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Ivybank House.
There are no upcoming events for Ivybank House.
Awards / Recognitions (2)
- 30 Jan 2026
- 30 Jun 2022
Accreditations
There are no accreditations posted yet for Ivybank House.
Meet the Team (1)

Home Manager Zendrel is a qualified nurse who began her career at Southmead Hospital in Bristol, gaining experience in adult and neuro-orthopaedic...
Home Manager Zendrel is a qualified nurse who began her career at Southmead Hospital in Bristol, gaining experience in adult and neuro-orthopaedic care. She later transitioned into community nursing before moving into management roles and has vast experience in the residential care industry.Zendrel is excited to join the team at such a positive time for the home and is looking forward to building on this strong foundation. Zendrel is a passionate believer in person-centred care, where residents are front and centre of decisions about how they are cared for. Ensuring that all residents continue to enjoy meaningful life experiences and remain as independent as possible.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivybank House to verify any information. View our terms and conditions. Ivybank House has an Enhanced Service -what an Enhanced Service includes.