It was truly a home from home and I was always confident of their outstanding careAngie S(Daughter of Resident/Service User)
Their sheer dedication is truly admirable. They all make this home a very special place.S L(Sister of Resident/Service User)
It was truly a home from home and I was always confident of their outstanding careAngie S(Daughter of Resident/Service User)
Their sheer dedication is truly admirable. They all make this home a very special place.S L(Sister of Resident/Service User)
Ivybank House is a welcoming residential care home set in Bath, offering residents stunning views across the surrounding countryside.
The home provides personalised care in a warm, supportive environment where residents are encouraged to feel truly at home. Bedrooms can be personalised with treasured belongings and furniture, helping residents maintain a sense of familiarity and comfort.
The experienced and compassionate team of care staff work closely together to deliver high-quality, person-centred...
Ivybank House is a welcoming residential care home set in Bath, offering residents stunning views across the surrounding countryside.
The home provides personalised care in a warm, supportive environment where residents are encouraged to feel truly at home. Bedrooms can be personalised with treasured belongings and furniture, helping residents maintain a sense of familiarity and comfort.
The experienced and compassionate team of care staff work closely together to deliver high-quality, person-centred care. Staff undertake regular training to ensure residents receive professional support while enjoying a friendly, respectful and nurturing atmosphere.
Life at Ivybank House is enriched by a varied programme of activities designed to promote wellbeing, independence and enjoyment. Residents can take part in activities such as baking, singing, bingo, arts and crafts, armchair travel and gentle group activities, as well as outings to local attractions including garden centres.
Contact Ivybank House to confirm what's included and get a personalised quote:
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Ivybank House has a Review Score of 9.6 (9.644) out of 10, based on 17 reviews in the last 2 years.
Over all time Ivybank House has 89 reviews.
My mother was a resident for seven years. In all that time she was treated with respect and dignity, especially in the last few months before she died. The staff were amazing, caring, kind and considerate. They could not have done more and all the family are very grateful.
My mother was a resident for seven years. In all that time she was treated with respect and dignity, especially in the last few months before she died. The staff were amazing, caring, kind and considerate. They could not have done more and all the family are very grateful.
Thank you for your feedback and for taking the time to share your experience at Ivybank House Care Home. We are so sorry to hear about your mother, but pleased you felt she received the care and compassion she deserved. If there is anything more we can do, please do not hesitate to reach out.
All the staff were very friendly and very caring to my uncle in the last year of his life.
All the staff were very friendly and very caring to my uncle in the last year of his life.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to reach out.
Knowing she has been kept safe through the pandemic has given the whole family peace of mind.
Knowing she has been kept safe through the pandemic has given the whole family peace of mind.
Thank you for letting us know how we are doing at our home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
I have always found the staff caring and friendly. My mum seems really happy here and is well looked after and, as she's vegetarian, is well catered for.
I have always found the staff caring and friendly. My mum seems really happy here and is well looked after and, as she's vegetarian, is well catered for.
Thank you, Kanta, for your feedback following your recent experience at our home. We are happy to learn it has been so positive. Have a wonderful day!
Mum has been in Ivybank for 18-months, and the standard of care and attention has been excellent. For the last couple of weeks, she has been very poorly, and everyone has taken wonderful care of her. They have treated her with dignity, and she has wanted for nothing.
Mum has been in Ivybank for 18-months, and the standard of care and attention has been excellent. For the last couple of weeks, she has been very poorly, and everyone has taken wonderful care of her. They have treated her with dignity, and she has wanted for nothing.
Thank you for letting us know how we are doing at Ivybank House Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
Carers are so kind and caring. Activities are appropriate and regular. My mum loves food. Rooms are warm and cosy. My mum is very well taken care of and she is safe.
Carers are so kind and caring. Activities are appropriate and regular. My mum loves food. Rooms are warm and cosy. My mum is very well taken care of and she is safe.
My grandmother-in-law is a relatively new resident but from our visit to the home before she came from hospital I was completely blown away. This was the place for her and thankfully she was able to come. Visits to her since have seen her out of her room and included in the activities. She has been...
My grandmother-in-law is a relatively new resident but from our visit to the home before she came from hospital I was completely blown away. This was the place for her and thankfully she was able to come. Visits to her since have seen her out of her room and included in the activities. She has been made to feel very welcome and the staff, especially the activities lady, have been so supportive and friendly. My grandmother-in-law I know is extremely well looked after and she is happy and very grateful. The manager is extremely helpful and supportive, sorting out any concerns regarding the transfer from hospital to home. Amazing place.
Have been a service user for just about one week; pleasantly surprised by the attention of the staff of all ages and sexes, their politeness and readiness to overlook many of our quirks.
Have been a service user for just about one week; pleasantly surprised by the attention of the staff of all ages and sexes, their politeness and readiness to overlook many of our quirks.
I like it here.
I like it here.
Management do not listen to residents enough or act upon ideas...
Management do not listen to residents enough or act upon ideas for the home, for example, improvement of quality of food, suitability of furniture.
Thank you for taking the time to review our home. It is great to hear you’d recommend Ivybank House to others, we pride ourselves for the kindness and caring nature of our team. Our home has experienced changes with the management team in the past, however, we have had consistent leadership since...
Thank you for taking the time to review our home. It is great to hear you’d recommend Ivybank House to others, we pride ourselves for the kindness and caring nature of our team. Our home has experienced changes with the management team in the past, however, we have had consistent leadership since June 2018. Our Home Manager is fully engaged with residents and their families and has a visible presence in the home. We do hold the views of our residents with high importance and regularly host resident and relative meetings in order to seek feedback regarding the service they receive. Brighterkind are constantly working to improve our menus and make sure there is a variety of options available for residents to choose from. We run a seasonal survey to see what has worked with the menus so we can improve for the next selection. Our team are always happy to listen to ideas in order to make improvements regarding the suitability of the furniture, so please pop in for a chat with the Home Manager on your next visit to discuss in more detail. Thanks again for your review, it is through a feedback process that we can further improve the service we provide.
My friend has been a resident for a couple of years since her husband passed away. She is happy and content with being here at home in Ivybank. All the staff are wonderful with her especially as her eyesight is poor and so is her hearing, however, all staff are very patient and understanding of her...
My friend has been a resident for a couple of years since her husband passed away. She is happy and content with being here at home in Ivybank. All the staff are wonderful with her especially as her eyesight is poor and so is her hearing, however, all staff are very patient and understanding of her needs.
Thank you for your positive comments on our home, we're pleased to hear how happy you are with the care delivered to your friend here at Ivybank House. The team will be delighted to hear your feedback.
Delighted with the way the staff look after my husband. He has such demanding ways but they are there for him at all times.
Delighted with the way the staff look after my husband. He has such demanding ways but they are there for him at all times.
Thank you for your positive comments about our home, the team will be pleased to hear your feedback.
Thank you.
Thank you.
Thank you for your positive review, it's great to hear how pleased you are with your Father's care here at Ivybank House. Our team are an asset to our home, they will be delighted to hear your comments.
Following my sister-in-law's stroke. The staff at Ivybank House did all they could to bring her home. A larger room to accommodate her hoist and socialise in familiar surroundings. She is very happy here.
Following my sister-in-law's stroke. The staff at Ivybank House did all they could to bring her home. A larger room to accommodate her hoist and socialise in familiar surroundings. She is very happy here.
Thank you for your positive comments about our home, it is great to hear how happy your sister-in-law is here at Ivybank House. The team will be very pleased to hear your feedback.
It is outstanding.
It is outstanding.
Many thanks for your positive feedback on our home, "outstanding" is a wonderful description to hear. The team will be delighted, thanks again.
Mum came to Ivybank in December 2017 and was there for a year. During this time whilst her health failed her, she could not have been in a better place. The carers are a homes most important asset. Attitude and manner are what matter most in relationships where your dignity and independence are...
Mum came to Ivybank in December 2017 and was there for a year. During this time whilst her health failed her, she could not have been in a better place. The carers are a homes most important asset. Attitude and manner are what matter most in relationships where your dignity and independence are compromised. Ivybank have a wonderful army of staff. They have joked and laughed and cried with mum, and done so with respect and empathy. She definitely felt part of a whole new community in her last year. It was a move she was dreading but which was necessary and was made so much easier by the caring nature of all the staff. Any problems that arose were dealt with in a very professional manner and we her family felt able to address them with staff. It has a ‘home like’ feel, miles away from a clinical starchy nursing home. I would recommend it in a heartbeat.
Thank you for your wonderful review of our home, your comments are touching to read. Our team at Ivybank House pride themselves on the high standard of care that we provide, so they will be delighted to hear your praise. Thank you again, best wishes to you and your family.
Sadly my mother came here very unwell following the closing down of her previous home. The care given in her last week was just amazing and end of life at its very best. (I am a retired SRN former night sister). Thank you so very much from a loving family of a very special mum.
Sadly my mother came here very unwell following the closing down of her previous home. The care given in her last week was just amazing and end of life at its very best. (I am a retired SRN former night sister). Thank you so very much from a loving family of a very special mum.
Overall I would highly recommend Ivybank House.
Overall I would highly recommend Ivybank House.
I have always found all the staff very friendly and efficient. Mum always says they are all kind and look after her well. If I ever have a problem they have always dealt with it.
I have always found all the staff very friendly and efficient. Mum always says they are all kind and look after her well. If I ever have a problem they have always dealt with it.
A good, caring home. Most staff were diligent and helpful. A good atmosphere of fun. Usually dealt with any issues quite quickly. Mum was happy here (she passed away in July 2018).
A good, caring home. Most staff were diligent and helpful. A good atmosphere of fun. Usually dealt with any issues quite quickly. Mum was happy here (she passed away in July 2018).
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Home Manager Zendrel is a qualified nurse who began her career at Southmead Hospital in Bristol, gaining experience in adult and neuro-orthopaedic...
Home Manager Zendrel is a qualified nurse who began her career at Southmead Hospital in Bristol, gaining experience in adult and neuro-orthopaedic care. She later transitioned into community nursing before moving into management roles and has vast experience in the residential care industry.Zendrel is excited to join the team at such a positive time for the home and is looking forward to building on this strong foundation. Zendrel is a passionate believer in person-centred care, where residents are front and centre of decisions about how they are cared for. Ensuring that all residents continue to enjoy meaningful life experiences and remain as independent as possible.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivybank House to verify any information. View our terms and conditions. Ivybank House has an Enhanced Service -what an Enhanced Service includes.