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Care Provided by Tilsley House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Tilsley House Care Home to confirm what's included and get a personalised quote
The price(s) shown are provided by the care home. Contact Tilsley House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Solomon Care Homes Ltd
- Private Owned
Person in charge
- Michelle Butler (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (17)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Tilsley House has an open visiting policy.
Parking
- Ample parking on the premises and on Clarence Road South.
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Tilsley House Care Home Reviews (46)
9.6
Tilsley House Care Home has a Review Score of 9.6 (9.599) out of 10, based on 19 reviews in the last 2 years.
Over all time Tilsley House Care Home has 46 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Tilsley House Care Home
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Review from Lynda T (Daughter of Resident) published on 29 October 2020 Submitted via Postal Review Card•
Overall Experience
Very happy with the care Mum has received since being here. Every member of staff has been extremely helpful and has kept us informed at all time with Mums care when we have not been able to visit.
Very happy with the care Mum has received since being here. Every member of staff has been extremely helpful and has kept us informed at all time with Mums care when we have not been able to visit.
↩Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for this lovely review. We are very happy to hear that you are happy with the care that your mum has had at Tilsley House. We always strive to provide high-quality care to every resident and we will continue to do so. Every review is used to help us continue to improve.
Review from Kim O (Daughter of Resident) published on 28 October 2020 Submitted via Postal Review Card•
Overall Experience
Staff extremely good and approachable giving good care to my mother as now at end of life. Food is very good.
Very clean.
Staff extremely good and approachable giving good care to my mother as now at end of life. Food is very good.
Very clean.
↩Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for your lovely feedback. We appreciate this very much, and we use all comments to help us learn and improve so that we can offer the best care and support to our lovely residents.
Review from Carolyn B (Daughter of Resident) published on 24 May 2018 Submitted via Website•
Overall Experience
My mother has lived at Tilsley House for over a year. I am very happy with the staff as most are excellent and very caring - and I am particularly impressed that ALL staff, be it housekeepers or kitchen, interact with the residents all the time.
The laundry must be a challenge, particularly with...
My mother has lived at Tilsley House for over a year. I am very happy with the staff as most are excellent and very caring - and I am particularly impressed that ALL staff, be it housekeepers or kitchen, interact with the residents all the time.
The laundry must be a challenge, particularly with delicate items but it is done with care and respect. My mother has mostly her own things there but for those who do not then maybe an update on bedding etc. would be nice.
The laundry must be a challenge, particularly with delicate items but it is done with care and respect. My mother has mostly her own things there but for those who do not then maybe an update on bedding etc. would be nice.
The food is mostly excellent but the tea time - sandwich and cake on the same plate - is a bit disappointing. Whilst there is a garden, it is a shame only part of it is available for residents and that is very plain and uninteresting. Overall we are very happy with the care and would not want Mum to be anywhere else.
↩Reply from Claire Conway, Registered Manager at Tilsley House Care Home
Thank you for your lovely comments. We appreciate your comments regarding the garden and we are currently looking into sourcing a gardener who can help make the garden more sensory and inviting.
Review from David D (Son of Resident) published on 28 February 2018 Submitted via Website•
Overall Experience
The care staff are very friendly and generally go beyond their normal remit. The food is generally good however there is not much choice for tea time as it is usually only sandwiches and cake. The care home is very clean. There are good activities and outings arranged including at least once a week...
The care staff are very friendly and generally go beyond their normal remit. The food is generally good however there is not much choice for tea time as it is usually only sandwiches and cake. The care home is very clean. There are good activities and outings arranged including at least once a week to a church activity.
Review from Julie B (Daughter of Resident) published on 19 September 2016 Submitted via Postal Review Card•
Overall Experience
Generally, I am very happy with the care given to my father. As everywhere, some staff are more helpful than others, but most are excellent. Communication between family and staff can sometimes be a problem but that is being worked on now. My Dad's room is looking 'tired' now and needs redecorating...
Generally, I am very happy with the care given to my father. As everywhere, some staff are more helpful than others, but most are excellent. Communication between family and staff can sometimes be a problem but that is being worked on now. My Dad's room is looking 'tired' now and needs redecorating but other people's rooms look nice. I usually have to tidy it when I visit, but it is generally clean. Standards of care, activities, and decor in the home have improved considerably over the past year.
↩Reply from Rizwan Govindji, Director at Tilsley House Care Home
I feel the feedback is very fair. They have always worked with us to help improve our service. I am glad the reviewer feels that much progress has been made over the past year and that she would be happy to recommend our home to others. We will continue to work with residents and families to further improve our service.
Review from Steph (Daughter of Resident) published on 22 March 2016 Submitted via Postal Review Card•
Overall Experience
My 91 year old dad was very unwell and extremely unhappy in hospital. The manager at Tilsley House was so prompt in her assessment and acceptance of dad. Nothing was too much trouble and he moved into the home on an (we hoped) interim basis until adequate care could be arranged. Sadly, he was very...
My 91 year old dad was very unwell and extremely unhappy in hospital. The manager at Tilsley House was so prompt in her assessment and acceptance of dad. Nothing was too much trouble and he moved into the home on an (we hoped) interim basis until adequate care could be arranged. Sadly, he was very confused initially, but the staff were amazing and supported him and our family.
Unfortunately he became ill again, but the Tilsley team were prompt to act to get him back to hospital where he passed away. Thanks to all the staff, sorry this took so long but now mum is in hospital.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tilsley House Care Home to verify any information. View our terms and conditions. Tilsley House Care Home has a Basic Service -what a Basic Service includes.