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Care Provided by Tilsley House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Tilsley House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Solomon Care Homes Ltd
- Private Owned
Person in charge
- Michelle Butler(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (28)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (17)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Tilsley House has an open visiting policy.
Parking
- Ample parking on the premises and on Clarence Road South.
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Tilsley House Care Home Reviews (44)
9.6
Tilsley House Care Home has a Review Score of 9.6 (9.621) out of 10, based on 19 reviews in the last 2 years.
Over all time Tilsley House Care Home has 44 reviews.
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Overall Experience
Date Published
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Review from Carolyn B (Daughter of Resident) published on 24 May 2018 Submitted via Website•
Overall Experience
My mother has lived at Tilsley House for over a year. I am very happy with the staff as most are excellent and very caring - and I am particularly impressed that ALL staff, be it housekeepers or kitchen, interact with the residents all the time.
The laundry must be a challenge, particularly with delicate items but it is done with care and respect. My mother has mostly her own things there but for those who do not then maybe an update on bedding etc. would be nice.
The laundry must be a challenge, particularly with delicate items but it is done with care and respect. My mother has mostly her own things there but for those who do not then maybe an update on bedding etc. would be nice.
The food is mostly excellent but the tea time - sandwich and cake on the same plate - is a bit disappointing. Whilst there is a garden, it is a shame only part of it is available for residents and that is very plain and uninteresting. Overall we are very happy with the care and would not want Mum to be anywhere else.
↩Reply from Claire Conway, Registered Manager at Tilsley House Care Home
Thank you for your lovely comments. We appreciate your comments regarding the garden and we are currently looking into sourcing a gardener who can help make the garden more sensory and inviting.
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Review from David D (Son of Resident) published on 28 February 2018 Submitted via Website•
Overall Experience
The care staff are very friendly and generally go beyond their normal remit. The food is generally good however there is not much choice for tea time as it is usually only sandwiches and cake. The care home is very clean. There are good activities and outings arranged including at least once a week to a church activity.
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Review from Julie B (Daughter of Resident) published on 19 September 2016 Submitted via Postal Card•
Overall Experience
Generally, I am very happy with the care given to my father. As everywhere, some staff are more helpful than others, but most are excellent. Communication between family and staff can sometimes be a problem but that is being worked on now. My Dad's room is looking 'tired' now and needs redecorating but other people's rooms look nice. I usually have to tidy it when I visit, but it is generally clean. Standards of care, activities, and decor in the home have improved considerably over the past year.
↩Reply from Rizwan Govindji, Director at Tilsley House Care Home
I feel the feedback is very fair. They have always worked with us to help improve our service. I am glad the reviewer feels that much progress has been made over the past year and that she would be happy to recommend our home to others. We will continue to work with residents and families to further improve our service.
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Review from Steph (Daughter of Resident) published on 22 March 2016 Submitted via Postal Card•
Overall Experience
My 91 year old dad was very unwell and extremely unhappy in hospital. The manager at Tilsley House was so prompt in her assessment and acceptance of dad. Nothing was too much trouble and he moved into the home on an (we hoped) interim basis until adequate care could be arranged. Sadly, he was very confused initially, but the staff were amazing and supported him and our family.
Unfortunately he became ill again, but the Tilsley team were prompt to act to get him back to hospital where he passed away. Thanks to all the staff, sorry this took so long but now mum is in hospital.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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