
can't praise the carers, managers and office staff enough. I know my father was happy at ManorCarole W(Daughter of Resident/Service User)

Lots of activities, a variety of food, entertainment and trips.Rickie K(Grandson of Resident/Service User)


can't praise the carers, managers and office staff enough. I know my father was happy at ManorCarole W(Daughter of Resident/Service User)

Lots of activities, a variety of food, entertainment and trips.Rickie K(Grandson of Resident/Service User)


Manor Cottage offers a stylish environment in which to provide residential care, being a listed building originating from the fifteenth century, lovingly converted for the practice of modern care.
Tasteful furnishings and en-suite rooms add to the homely comforts of a secure interior, within which residents have full-time access to a skilled team of carers, nutritious meals and their own activities programme.
Occupants are encouraged to personalise their own rooms and visitors are made to feel welcome as part of a friendly service.
Care Provided by Manor Cottage Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee rate varies according to the Resident’s needs as well as the room type, size and facilities.
The price(s) shown are provided by the care home. Contact Manor Cottage Residential Home for full pricing details and T&Cs.
Contact Manor Cottage Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kew Care Group
- Private Owned
Person in charge
- Rayna Powell (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Happy to have visitors at any time.
Manor Cottage Residential Home Reviews (57)
Manor Cottage Residential Home has a Review Score of 9.8 (9.784) out of 10, based on 16 reviews in the last 2 years.
Over all time Manor Cottage Residential Home has 57 reviews.
My mum was a resident at Manor Cottage for nine years and regarded it as her home. The staff are caring, compassionate and treated her with dignity and respect. They encouraged her to be as independent as possible for as long as she was able to. She loved her room overlooking the garden and enjoyed seeing the different seasons from the comfort of her chair by the window. The food was first-rate home-cooked and the home spotlessly clean. She joined in the activities and especially loved the exercises, entertainment and outings. She had her wish to stay at Manor Cottage till the end and received excellent end of life care with her classical music playing in the background.
Thank you so much for your lovely review, it means a lot to us all. Mum was a wonderful lady and it was an honour to have her with us and for her to be part of our Manor Cottage family. Mum will always have a special place in our hearts.
My auntie was very looked after, the staff were brilliant. The food was 1st class and the accommodation was 1st class. My auntie was always happy and enjoyed her life there.
Many thanks for your lovely review of our Home. It was a pleasure and privilege to have your auntie live with us at Manor Cottage.
I would highly recommend Manor Cottage to anyone looking for care.
Thank you for your lovely review, we really appreciate you taking the time to review our Home and recommending us.
The constant care and attention of all staff was a tribute to their professionalism and dedication to all of the residents. The resident's entertainment was second to none, and many other features including for example, Christmas pantomime and other outings. I never had a minutes worry about my sister in their care, they always made us family members very welcome.
Thank you so much for your lovely review, it means a lot to us all. Your sister was a wonderful lady and it was an honour to have her with us and for her to be part of the Manor Cottage family.
I can only rate what I know, but I have visited before all this COVID came about.
Thanks so much for taking the time to review us; it is so useful for future residents and families to see feedback. Best wishes.
The care that has been given at Manor Cottage during his stay is second to none. The home is a very clean, well organised run home. It gives a feeling of being in your own home. Spotlessly clean. The meals are very good. The care given by all staff of a high standard, to me, is a priority in itself. The resident made to feel welcome the minute they walk in. The staff interact to keep them alert and mobile and having sing along. I know that when the time comes for my husband to go into care, I hope that Manor Cottage will be his home, knowing he will be cared for with no worries. When we pick him up from his short stays now he would stay without a worry.
Thank you for your lovely review. We really love having your husband stay with us and we are glad you are both happy with our home.
My mother has had several respite stays at Manor Cottage which she enjoys and says are her holidays. The staff and management are friendly, professional and accommodating, we would recommend this care home.
He lived there for 4 years and was very happy and content. Being so far away, that meant a lot to me.
The staff looked after him with care and empathy, especially at his end of life. They were attentive and extremely sympathetic.
He enjoyed many of the activities on offer and the company of what he considered his friends. Meal times were very sociable and he loved the food. Treats were often served and any event was an excuse for something special from the kitchen!
I was with her and watched with admiration the sensitive way her passing was treated by the duty staff. I remember Manor Cottage with gratitude, it was a time of light not darkness.
Mum originally went on a respite to Manor Cottage, but at the age of 94, was getting very frail. I looked at a few residential homes in the area and obviously wanted the best for Mum. The minute I'd walked into Manor Cottage, you feel at home! Mum loved her room, a very sunny room, and she loved it. But most of all, she loved the team that looked after her. Before Covid, I went and there was always something, always a sing-a-long, little parties, and Christmas was amazing! Mum loved it at Manor Cottage and actually passed away in her lovely "sunny room". I was with her and so was the fantastic staff.
Best wishes, Josie and the whole Manor Cottage team.
The carers are lovely, the food is good, the activities are very good for the residents that can take part, but my relative was blind and preferred to stay in her room, so felt a little left out.
Thank you so much for your review, it is so helpful for us to have the feedback. I am so sorry that your mum felt a bit left out - our activities and wellbeing coordinator did spend time with her in her room but it's not quite the same as joining the fun in the sitting room. In the future, we will make sure that we spend more time one to one and see if that helps.
Always a warm and friendly welcome.
Best wishes.
It was a difficult decision to put Mum into a care home, but Manor Cottage was brilliant. Mum settled really well. They do events every day, which Mum loved. It was difficult with lockdown, but the posts every day on Facebook things that they did, which was lovely. It really felt that Mum was part of the Manor Cottage family.
We are so pleased that it felt like your Mum was part of the Manor Cottage family, as that is what we strive to achieve. Thank you for the lovely review. Best wishes.
Very good.
My mother has been in residence for two and a half years at Manor Cottage and has had the best care and love I could ever have hoped for her. Nothing was too much trouble when Mum wanted anything. She sadly passed away this month. The staff were also very comforting to her family as well during Mum's last few days at the home.
My mother was at Manor Cottage for just over a year and was very happy there. The staff are extremely kind and caring, and communication with me and my family was very good. There is a cheerful atmosphere, and most residents seem to feel very much at home there. The range of activities is very good although unfortunately, my mother was not able to participate fully, as she became more frail. I would happily recommend Manor Cottage to anyone looking for a well run and compassionate care home.
The staff at Manor Cottage are amazing! They engage with all residents and make it so homely. Experienced, caring, considerate and show real understanding and respect to everyone. Lots of activities, a variety of food, entertainment and trips. Would recommend to my nearest and dearest.
Thank you so much for your lovely review, our wonderful staff team are the key to our homely high quality service, they love what they do.
My father entered Manor Cottage in May 2016 initially for respite care then full-time residency. From the first moment he arrived, he was met with welcoming care staff who immediately put him at ease. This was a huge change for him after living on his own in his spacious bungalow but he settled in very quickly and all the family worries of him being on his own were now taken out of our hands. The care he received was exceptional and nothing was too much trouble for the care staff, whether it be during the day or night. He very much enjoyed joining in the activities especially the dancing and men's pub lunches. During his residency, all my family got to know the carers and admired their dedication and commitment to all the residents. We can't praise the carers, managers and office staff enough. I know my father was happy at Manor Cottage and he was watched over by the carers on duty the night he died, so he didn't die alone. This was a great comfort to me.
The care given to mum by every member of staff at Manor Cottage was excellent. She was treated with kindness, compassion and respect and any health issues or minor concerns were quickly and efficiently dealt with. Mum died aged 100 at Manor Cottage in December and the sympathy and concern shown to my sister and me helped us so much at a sad and difficult time.
When looking for residential care for our mother we decided on Manor Cottage because the atmosphere seemed right. Unfortunately, mum's health deteriorated and she was unable to participate in most of the activities and social occasions. She was very well looked after, often through difficult circumstances, with loving care and compassion until her death.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 May 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
4 Bed Vacancies
Posted: 13 July 2026Gold Standard Framework (GSF) accredited to provide specialised end of life care. Currently two en-suite rooms available on the ground floor and two on the first floor overlooking the garden . Respite or long-term care available.
News (44) & Events (0)
- 23 Jun 2026
The FIFA Club World Cup has brought an extra buzz to our homes last week, with residents and teams coming together to enjoy all the excitement the tournament has to...
- 12 May 2026
Across our homes, daily life is built around the relationships that grow naturally over time between residents, teams, families and the people who spend time there each day. Often, it...
- 14 Apr 2026
At Manor Cottage, the garden has been a lovely place to spend time recently, as residents have been getting involved in planting a variety of vegetables as part of the...
There are no upcoming events for Manor Cottage Residential Home.
Awards / Recognitions (3)
- 31 Jan 2024Recipient: Manor Cottage Residential Home
- 09 Oct 2021Recipient: Kew Care Group
- 01 Jul 2020Recipient: Kew Care Group
Accreditations
There are no accreditations posted yet for Manor Cottage Residential Home.
Meet the Team (3)

Working in the care industry is so rewarding, to have the feeling of knowing you have made a difference to someone's life, however small, is amazing.
We at Manor Cottage are like one big happy family

I have worked in the care industry for 7 years. Over the years I have completed my NVQ level 2 & 3, my speciality at Manor Cottage is end of life care, I completed an in-adept end of life training course with St Peters Hospice.
I love my job & love taking care of people it's very rewarding & it's lovely to see people so happy when you have helped them & brightened up their day.

I’ve worked in care since the age of 18, over the years I've worked both 1-to-1 with specialist health conditions as in motor neurone disease, multiple system atrophy, muscular dystrophy, also a wide knowledge on dementia and also part of a team caring for other various other health conditions. You will see me around the home as the medication champion, fire warden and also part of a team of mental health first aiders. I am proud to work for an amazing team who daily empower and give confidence to an amazing bunch of individuals.
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