Manor Cottage Residential Home

Beckspool Road, Frenchay, Bristol BS16 1NT
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9.9 53 Reviews
  • Manor Cottage Residential Home, Bristol
Manor Cottage offers a stylish environment in which to provide residential care, being a listed building originating from the fifteenth century, lovingly converted for the practice of modern care.

Tasteful furnishings and en-suite rooms add to the homely comforts of a secure interior, within which residents have full-time access to a skilled team of carers, nutritious meals and their own activities programme.

Occupants are encouraged to personalise their own rooms and visitors are made to feel welcome as part of a friendly service.

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Care Provided by Manor Cottage Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Visual / Hearing Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Rayna Powell (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Manor Cottage Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,120 – £1,400
    • Self-Funded Residential Dementia Care £1,120 – £1,400
    • RESPITE Self-Funded Residential Care £1,120 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,120 – £1,400
  • (these prices are only a guideline, please contact Manor Cottage Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Happy to have visitors at any time.


Manor Cottage Residential Home Reviews (53)

Total of 53, showing 41-53
9.9

Manor Cottage Residential Home has a Review Score of 9.9 (9.886) out of 10, based on 14 reviews in the last 2 years. Over all time Manor Cottage Residential Home has 53 reviews.

Overall Experience

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Date Published

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Review from M F (Son of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A clean, friendly care home situated in a fine Bristol location.
The staff are friendly and caring and do their best to entertain residents.
My father is well looked after and it's amazing to see pictures prior to his coming into the care home. He looks 100 percent better, well fed with 24-hour care
service.
His room is kept clean but improvements to swap bath for showers in private rooms could be made.

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Review from Teresa R (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When living in her little flat, mum was often anxious and sad, Since living in Manor Cottage, mum has become more confident, cheerful and sociable. The indicates to me that mum is treated with respect, dignity and care.

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Review from R Q (Son of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every time I visit my relative in The Manor Cottage the staff are always friendly and courteous. I am always offered a cup of tea when the residents have their tea break. I am also offered lunch or supper if I am there at those times. The home is always clean and tidy as is my relative's room and bathroom.
It is always warm and well lit. There are many activities for the residents and resident's birthdays are celebrated. My relative has been on a few outings organised by Manor Cottage. There is the annual Xmas party and I have always been impressed with the entertainment and the food provided.

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Review from S J (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well run. The meals are good. The staff are lovely and my mum is happy there.

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Review from J R (Son of Resident) published on 14 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at the home for almost a year and she is very happy there. The staff are friendly and caring and she feels safe and looked after. She loves her room and has made good friends. The staff are always welcoming when family visit and we have peace of mind knowing that she is being cared for.

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Review from Anita T (Resident) published on 16 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was there for one week's respite care at the beginning of October. I have been to several homes for respite care but have found this home very friendly and exceptionally clean. The staff couldn't do more for you.

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Review from Virginia A (Friend of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my friend several times and she appears to be very happy. I found all the staff very helpful and friendly and all extremely welcoming. The residents were clean and looked well cared for and all seemed happy. My friend said the meals were very good and in the two weeks she was there, they all
went out for a meal nearby. I would certainly recommend the home to any future resident and one thing I noticed, it did not smell like an old people's home.

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Review from Catherine A (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff's warmth and reassurance to both my father and myself helped to put our minds at rest about respite care. Nothing was too much trouble for the staff. Professional care with dignity and respect for my father and our family. Thank you.

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Review from Esther N (Niece of Resident) published on 22 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle became a resident at Manor Cottage earlier in the year. We reviewed the home before he moved in and found the staff to be very friendly and efficient. There was a lovely atmosphere and we felt that all the staff went the extra mile to make life as enjoyable as possible for the residents. My
uncle stayed in a room while there and his food was of the highest standard. Unfortunately, he became very ill but the staff could not have been more helpful and really looked after him well! I cannot recommend Manor Cottage highly enough.

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Review from Michael M (Son of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home who looked after my mother for 12 years very few problems if any sorted out.

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Review from Helen C (Daughter of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Cottage is an excellent care home. My mother occasionally grumbled about her meals but also said on the whole, they were excellent. My mother's health improved dramatically during her stay at Manor Cottage. She became quite attached to the caring staff and wants to go back to visit them all. She
found her room felt small but that was because she was used to her own home. She loved being able to look out over the well-appointed garden.

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Review from Susan B (Daughter of Resident) published on 27 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum spent one week respite in Manor Cottage, It was the first time that she had done this, and we were a little concerned how she would get on. She said that the staff was really nice and very kind to her. Nothing was too much trouble, and she felt at home there.
Although she chose to stay mainly
in her room, she was happy and contented. She did comment how lovely the food was, and after a week there, her appetite, which was down a bit when she first went in, had come back. So we were very pleased about this.

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Review from June B (Daughter of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff here have done everything possible to make my mother feel at home. Nothing is too much trouble.


The staff are very patient and kind, and always listen if you have any issues to discuss. I do feel that dad has a better quality of life, and is more sociable since he has been at Manor Cottage.


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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Manor Cottage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Manor Cottage Residential Home is calculated as follows: ( (148 Excellents x 5) + (19 Goods x 4) ) ÷ 167 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manor Cottage Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 22 Apr 2025

Currently one en-suite room available on the ground floor overlooking the garden and one large en-suite upper floor rooms available. Respite or long-term care available.


Awards / Recognitions (3)

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Meet the Team (3)

Rayna

Rayna Powell

Job Title: Registered Manager

Joined: 2007

Hey! my name is Rayna and I am the Registered Manager at Manor Cottage, I have worked in care for over 10 years.
Working in the care industry is so rewarding, to have the feeling of knowing you have made a difference to someone's life, however small, is amazing.
We at Manor Cottage are like one big happy family


Lydia Eve

Lydia Eve Bateman

Job Title: Senior Carer

Joined: 2013

Hey, I'm Lydia.
I have worked in the care industry for 7 years. Over the years I have completed my NVQ level 2 & 3, my speciality at Manor Cottage is end of life care, I completed an in-adept end of life training course with St Peters Hospice.
I love my job & love taking care of people it's very rewarding & it's lovely to see people so happy when you have helped them & brightened up their day.


Karly

Karly Jones

Job Title: Senior Care Assistant

Joined: 2018

Hey, my name is Karly.
I’ve worked in care since the age of 18, over the years I've worked both 1-to-1 with specialist health conditions as in motor neurone disease, multiple system atrophy, muscular dystrophy, also a wide knowledge on dementia and also part of a team caring for other various other health conditions. You will see me around the home as the medication champion, fire warden and also part of a team of mental health first aiders. I am proud to work for an amazing team who daily empower and give confidence to an amazing bunch of individuals.