Manor Cottage Residential Home

Mum (Val) had a short stay at Manor Cottage from late June to end August when she passed away. Her time spent there relieved all anxiety we had about her previous hospital stay and experience. The staff were all kind, caring and empathetic. They took time to ask questions and get to know mum as a person - and the person she was before dementia. Mum was cared for as we might have cared for her. They shared jokes, played music, did activities, sang songs and took her on day trips. We must also mention how excellent the food was! We tried not to visit when we were hungry as every offering was far too tasty to observe! Thank you to each and every member of the team who supported mum with kindness, care and dignity. We can't name everyone but a special mention for Sarah who expedited her move into Manor Cottage, and Shannae who is a credit to the profession and mature beyond her years.

My mum has been in Manor Cottage for almost 4 years. I can say without exception everyone has been very kind and caring. The food is fabulous and there are activities every day. Most importantly my mum is very happy and so am I.

My brother and I had viewed several other much larger homes and didn't like the atmosphere. This home is very small in comparison, and on initial viewing with Debbie, we both felt the home had a good vibe. We felt that it was just like being at home, not in an institution. The residents are treated like a member of a large family which we liked. Mum was treated very well considering she was suffering with a session of delirium after her stay in hospital which made her very difficult to deal with. The staff were great and supportive and took it in stride. Although mum was there for a relatively short time of a few weeks, she did start to calm towards the end, but in all fairness mum was very frail and ill at this point in her life. Mum was bed ridden during her time there so didn't try out the activities etc.. but I could see them going on with other residents who were enjoying it. The house is very old 15th century, so all the walls and floors are wonky, but its quirky in a good way!

My aunt stayed at this residential home for a couple of weeks, and it was outstanding. The staff were incredibly caring and attentive, creating a warm, welcoming atmosphere that felt like family. The facilities were spotless, the meals delicious and nutritious, and the activities kept her engaged and happy. Even in such a short time, we saw a real positive difference in her wellbeing. Highly recommended - five stars without hesitation."

Staff are really friendly, caring and upbeat. I like that it is a small home. Mum enjoys the garden. Good activity programme too. We can visit anytime too which I really do appreciate as do my sisters.

Mum has now been with Manor Cottage for just over 3 years, she classes this as her home and can tell she is happy there. The staff are amazing with her, very kind and supportive. Her Alzheimer's has got worse lately but the care she receives is great. The staff are very informative of any needs that mum may require, with a quick reassuring call or word when we go into see mum. Thanks for making mum happy.

It was far from an easy decision to move Mum into a home. Manor Cottage made it very easy, and the last year has proved that it was an excellent choice.

We're really glad that we chose Manor Cottage

Finding a care home for my 97 year old sister near her own home was not an easy task but the standards and ratings shown on the internet were excellent and it was a great location. The cosy and homely feel to the place was welcoming and the staff were so helpful and caring. I really felt that my sister could not have been in better hands and I was impressed by the communication between the staff. When I phoned to make enquiries, the person I spoke to knew all about my sister and didn't need to waste time going to find out - just like a family. I would definitely recommend this home (and that's what it was) to anyone wanting somewhere for a relative to be cared for in a sensitive and respectful way.

I would recommend Manor Cottage as a home for people to live in.

I must say it is tip-top. They are caring considerate and kind whenever you ask the staff for anything or to do anything. The home is always neat and tidy lots of activities and most of all if I needed to go in a home I would choose Manor Cottage.

My mum has been a resident of Manor Cottage since July 2019. I was independently caring for Mum whilst also working full-time and looking after a family of my own. During that time, my mum's safety was my biggest priority but I also was very sceptical about moving her out of her home. Once my Mum moved in, every worry was immediately put to rest. The team at Manor Cottage has been nothing short of amazing. They are kind and compassionate people who take great pride in what they do but they also perform their job roles to an impeccable standard. In the 5 years, my Mum has been a resident although her health has declined; her happiness and well-being have improved massively. The quality of life she has within the home is something we could have never provided her with and seeing her thrive in this environment has been a massive gift to our family. I could not recommend Manor Cottage highly enough to anyone looking for care for a family member.

My brother has been a resident at Manor Cottage for nearly 2 years. He is very comfortable living at the home, there are plenty of activities if he wants to take part. All the staff are very professional and lovely. We were lucky to get a place for him at the time.

We are so happy that my mum is well looked after, there are so many activities for her to get involved with and lots of lovely outings too.

The care the staff give to my mother is excellent and it is always delivered with consideration and compassion. Well done and keep up the wonderful work.

Manor House is just full of wonderful kind, caring People. My Mum was there for almost 4 years and was so well looked after, I don't know what we would have done without them. We would recommend them to anyone.

My Mother-in-Law has now been at Manor Cottage for 3 months and her care has been great since the day she went in on respite care. Every member of staff is friendly and it is obvious to see that they have good relationships with the residents. I would also like to say thank you to the staff that you don't see of which there are many! The daily updates on social media keep you up to date with each day's activities. Communication is good and the staff are very open to emailing or phoning at any point if you have any questions. A Doctor is also on hand weekly to alleviate any concerns and to keep an eye on the medication etc. My Mother-in-Law seems very content here.

An excellent care home tailored to individual needs. My mother has lived there for nearly a year, she settled very quickly, as the staff understood her needs very quickly and very well and has thoroughly enjoyed living at Manor Cottage. There are lots of activities and stimulation on a daily basis for the residents.

Mum is very happy here and is looked after by friendly caring staff. Communication is excellent. We are kept fully informed about Mum's needs, care and the home's programme of activities etc. Mum has been a resident now for over 3 years and in all that time we have never had any reason to doubt the love and care Mum receives.

The staff were all a great support and each one a kind and calm presence in all their dealings with my mother and the extended family and friends who came to visit her. The whole experience was one of excellence, care and a deep understanding of what is important to make a difficult situation not only tenable but enjoyable. No praise can do justice to the staff and ethos at The Manor Cottage. A quite unique haven and a care home, where the abstract of 'home' is very much to the fore. Everyone at The Manor Cottage deserves my thanks and praise.