Manor Cottage Residential Home

Beckspool Road, Frenchay, Bristol BS16 1NT
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9.9 54 Reviews
  • Manor Cottage Residential Home, Bristol
Manor Cottage offers a stylish environment in which to provide residential care, being a listed building originating from the fifteenth century, lovingly converted for the practice of modern care.

Tasteful furnishings and en-suite rooms add to the homely comforts of a secure interior, within which residents have full-time access to a skilled team of carers, nutritious meals and their own activities programme.

Occupants are encouraged to personalise their own rooms and visitors are made to feel welcome as part of a friendly service.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1120 – £1400
  • Self-Funded Residential Dementia Care: £1120 – £1400
  • RESPITE Self-Funded Residential Care: £1120 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1120 – £1400

These prices are only a guideline, please contact Manor Cottage Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rayna Powell (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Happy to have visitors at any time.

Manor Cottage Residential Home Reviews (54)

9.9

Manor Cottage Residential Home has a Review Score of 9.9 (9.872) out of 10, based on 15 reviews in the last 2 years.
Over all time Manor Cottage Residential Home has 54 reviews.

Overall Experience
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Date Published
  • 54
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Reviewer Connection to Manor Cottage Residential Home
  • 25
  • 10
  • 5
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  • 1
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Total of 54, showing 1-20
Review from Marie M (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been with Manor Cottage for just over 3 years, she classes this as her home and can tell she is happy there. The staff are amazing with her, very kind and supportive. Her Alzheimer's has got worse lately but the care she receives is great. The staff are very informative of any needs that
mum may require, with a quick reassuring call or word when we go into see mum. Thanks for making mum happy.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you very much for your review. It is so nice to know that mum is happy at manor cottage

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Review from Gary B (Son of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at Manor Cottage for a year now. She took her time to settle in, and she now very much sees Manor Cottage as her home. She is well-cared for, the staff are always friendly and helpful, and it is incredibly reassuring to know that she is safe and being looked after. The best part,
apart from getting to see her and taking her out from time to time, is how happy she looks during many of the activities. I think the exercise sessions are her favourite, although the look of delight on her face when she recently handled a python does make me wonder why we didn't have more exotic pets when we were growing up!
It was far from an easy decision to move Mum into a home. Manor Cottage made it very easy, and the last year has proved that it was an excellent choice.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for your lovely review, its great to hear you see the pictures of your mum during our activities on our facebook site. Your mum really does join in with the activities and enjoys them, she has settled in so well its lovely to see her with her friends.

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Review from Simeon D (Son of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Manor Cottage for around 3 months, and they really look after her. She was struggling at home (she's 92) and she seems much better for their care.
They have a hairdresser that visits, plus she loves having her nails done
It's also a load off of the family's minds knowing
that she not on her own
We're really glad that we chose Manor Cottage
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you very much for your review. mum has settled in well within our manor family

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Review from Jennie N (Sister of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding a care home for my 97 year old sister near her own home was not an easy task but the standards and ratings shown on the internet were excellent and it was a great location. The cosy and homely feel to the place was welcoming and the staff were so helpful and caring. I really felt that my sister
could not have been in better hands and I was impressed by the communication between the staff. When I phoned to make enquiries, the person I spoke to knew all about my sister and didn't need to waste time going to find out - just like a family. I would definitely recommend this home (and that's what it was) to anyone wanting somewhere for a relative to be cared for in a sensitive and respectful way.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you very much for your lovely feedback. We will ensure your comments get passed over to our wonderful staff team.

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Review from L R (Daughter of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved into Manor Cottage and has been supported so well to settle in. The staff all seem caring friendly and helpful and have an understanding of Mum's needs.
They are always responsive to any concerns or worries and resolve these quickly.
It is good you can visit whenever you like and
stay for meals as well if you wish.
I would recommend Manor Cottage as a home for people to live in.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you for your lovely comments, mum has settled in very well. I will ensure your wonderful comments are passed through our team.

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Review from Geraldine S (Sister of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must say it is tip-top. They are caring considerate and kind whenever you ask the staff for anything or to do anything. The home is always neat and tidy lots of activities and most of all if I needed to go in a home I would choose Manor Cottage.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for you lovely review. We love that you come and join your sister every week for lunch and we will make sure your comments are passed onto our team.

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Review from Tanya B (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Manor Cottage since July 2019. I was independently caring for Mum whilst also working full-time and looking after a family of my own. During that time, my mum's safety was my biggest priority but I also was very sceptical about moving her out of her home. Once my Mum moved
in, every worry was immediately put to rest. The team at Manor Cottage has been nothing short of amazing. They are kind and compassionate people who take great pride in what they do but they also perform their job roles to an impeccable standard. In the 5 years, my Mum has been a resident although her health has declined; her happiness and well-being have improved massively. The quality of life she has within the home is something we could have never provided her with and seeing her thrive in this environment has been a massive gift to our family. I could not recommend Manor Cottage highly enough to anyone looking for care for a family member.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you so much for such a lovely review of our home, it makes me immensely proud of all the staff and I will pass on your wonderful comments to the team.

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Review from H B (Sister of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident at Manor Cottage for nearly 2 years. He is very comfortable living at the home, there are plenty of activities if he wants to take part. All the staff are very professional and lovely. We were lucky to get a place for him at the time.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your review. It is so nice to know that your brother is settled and happy at manor cottage.

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Review from J W (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manor Cottage is such a lovely care home, with an excellent team to provide care, respect and a high standard of living for its residents.
We are so happy that my mum is well looked after, there are so many activities for her to get involved with and lots of lovely outings too.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you so much for your lovely comments, it is very much appreciated.

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Review from Kathy C (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Manor Cottage went above and beyond to provide a special day for Mum's birthday. We had a delicious lunch and a beautiful birthday cake. Mum was so happy.
The care the staff give to my mother is excellent and it is always delivered with consideration and compassion. Well done and keep
up the wonderful work.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you for your wonderful review, it means so much to us to know that mum is happy here within our manor family.

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Review from J P (Daughter of Resident) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manor House is just full of wonderful kind, caring People. My Mum was there for almost 4 years and was so well looked after, I don't know what we would have done without them. We would recommend them to anyone.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you so much for your lovely review, it means a lot to us all. Mum was a wonderful lady and it was an honour to have her with us and for her to be part of our Manor Cottage family. Mum will forever have a special place in all our hearts.

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Review from Sarah D (Daughter-in-law of Resident) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-Law has now been at Manor Cottage for 3 months and her care has been great since the day she went in on respite care. Every member of staff is friendly and it is obvious to see that they have good relationships with the residents. I would also like to say thank you to the staff that you
don't see of which there are many! The daily updates on social media keep you up to date with each day's activities. Communication is good and the staff are very open to emailing or phoning at any point if you have any questions. A Doctor is also on hand weekly to alleviate any concerns and to keep an eye on the medication etc. My Mother-in-Law seems very content here.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for taking the time to share your positive feedback with us.

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Review from R L (Son of Resident) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent care home tailored to individual needs. My mother has lived there for nearly a year, she settled very quickly, as the staff understood her needs very quickly and very well and has thoroughly enjoyed living at Manor Cottage. There are lots of activities and stimulation on a daily basis for
the residents.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you for your lovely comments. Your mother has settled in so well and made some great friendships with residents and staff.

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Review from Derek A (Son of Resident) published on 1 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy here and is looked after by friendly caring staff. Communication is excellent. We are kept fully informed about Mum's needs, care and the home's programme of activities etc. Mum has been a resident now for over 3 years and in all that time we have never had any reason to doubt the
love and care Mum receives.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you for your wonderful review, it means so much to us to know that mum is happy here within our manor family.

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Review from J B (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is warm and welcoming with excellent individual rooms en suite and communal areas and a lovely garden. The staff are extremely kind and professional and very attentive to all the resident's needs.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your lovely feedback. We will ensure your comments get passed over to our wonderful staff team.

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Review from Andrew M (Son of Resident) published on 20 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Manor Cottage deserve every credit for their kindness, devotion and empathy with regards to all they do. Caring as a profession is no mere sinecure. The staff team made a huge difference to my mother in her final months. The small details in their care made every difference.
The staff
were all a great support and each one a kind and calm presence in all their dealings with my mother and the extended family and friends who came to visit her. The whole experience was one of excellence, care and a deep understanding of what is important to make a difficult situation not only tenable but enjoyable. No praise can do justice to the staff and ethos at The Manor Cottage. A quite unique haven and a care home, where the abstract of 'home' is very much to the fore. Everyone at The Manor Cottage deserves my thanks and praise.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your lovely review of our home. It was a pleasure and privilege to have your mother live with us at Manor Cottage.

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Review from Linda H (Sister-in-law of Resident) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear brother-in-law spent his final year at Manor Cottage and we as a family and he himself were extremely pleased with his support and care. Good food, flexibility and great support to family also. It was a definite home from home with the emphasis on care. His end of life was managed extremely
well with support for all the family. He was treated with love and the greatest of respect always. We couldn't have wanted a better care home for him and will always be extremely grateful for everything they did.
Reply from Debbie Cox, Business Administrator at Manor Cottage Residential Home

Thank you very much for your lovely review, it means a lot to us at Manor Cottage. Your brother-in-Law was a lovey gentleman. It was an honour to have him with us.

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Review from Teresa L (Daughter of Resident) published on 22 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Manor Cottage for nine years and regarded it as her home. The staff are caring, compassionate and treated her with dignity and respect. They encouraged her to be as independent as possible for as long as she was able to. She loved her room overlooking the garden and enjoyed
seeing the different seasons from the comfort of her chair by the window. The food was first-rate home-cooked and the home spotlessly clean. She joined in the activities and especially loved the exercises, entertainment and outings. She had her wish to stay at Manor Cottage till the end and received excellent end of life care with her classical music playing in the background.
Reply from Rayna Powell, Registered Manager at Manor Cottage Residential Home

Thank you so much for your lovely review, it means a lot to us all. Mum was a wonderful lady and it was an honour to have her with us and for her to be part of our Manor Cottage family. Mum will always have a special place in our hearts.

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Review from Philip A (Nephew of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie was very looked after, the staff were brilliant. The food was 1st class and the accommodation was 1st class. My auntie was always happy and enjoyed her life there.
Reply from Louise Disney, Business Administrator at Manor Cottage Residential Home

Many thanks for your lovely review of our Home. It was a pleasure and privilege to have your auntie live with us at Manor Cottage.

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Review from Dianne P (Sister of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring and friendly, nothing is too much trouble for them, very homely.
I would highly recommend Manor Cottage to anyone looking for care.
Reply from Louise Disney, Business Administrator at Manor Cottage Residential Home

Thank you for your lovely review, we really appreciate you taking the time to review our Home and recommending us.

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Manor Cottage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Manor Cottage Residential Home is calculated as follows: ( (156 Excellents x 5) + (23 Goods x 4) ) ÷ 179 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manor Cottage Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 08 Sep 2025

Currently one en-suite room available on the first floor overlooking the garden . Respite or long-term care available.

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Awards / Recognitions (3)

Meet the Team (3)

Rayna

Rayna Powell

Job Title: Registered Manager Joined: 2007

Hey! my name is Rayna and I am the Registered Manager at Manor Cottage, I have worked in care for over 10 years.
Working in the care industry is so rewarding, to have the feeling of knowing you have made a difference to someone's life, however small, is amazing.
We at Manor Cottage are like one big happy family

Lydia Eve

Lydia Eve Bateman

Job Title: Senior Carer Joined: 2013

Hey, I'm Lydia.
I have worked in the care industry for 7 years. Over the years I have completed my NVQ level 2 & 3, my speciality at Manor Cottage is end of life care, I completed an in-adept end of life training course with St Peters Hospice.
I love my job & love taking care of people it's very rewarding & it's lovely to see people so happy when you have helped them & brightened up their day.

Karly

Karly Jones

Job Title: Senior Care Assistant Joined: 2018

Hey, my name is Karly.
I’ve worked in care since the age of 18, over the years I've worked both 1-to-1 with specialist health conditions as in motor neurone disease, multiple system atrophy, muscular dystrophy, also a wide knowledge on dementia and also part of a team caring for other various other health conditions. You will see me around the home as the medication champion, fire warden and also part of a team of mental health first aiders. I am proud to work for an amazing team who daily empower and give confidence to an amazing bunch of individuals.

Frequently Asked Questions about Manor Cottage Residential Home

What types of Care is Manor Cottage Residential Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor Cottage Residential Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Manor Cottage Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Cottage Residential Home to the centre of Bristol?

4.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor Cottage Residential Home to verify any information. View our terms and conditions. Manor Cottage Residential Home has an Enhanced Service - more info.