Beech Lodge

97 Bodmin Road, St Austell PL25 5AG
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9.7 63 Reviews
  • Beech Lodge, St Austell
Beech Lodge is situated in 7.5 acres of beautifully-planted mature trees.   

Beech Lodge is a tranquil, cosy home, situated high up on the hill with great views.

Activities include arts and crafts, making cakes, gardening, trips out and more.

Beech Lodge is committed to helping people make this their home, where they can live safely and as independently as possible.

The care home is operated by Cornwallis Care Services which supports care for more than 300 people in the residential and nursing homes across the county from Looe to St Ives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

A 4 week deposit and a 4 week advanced payment is required before admission.

These prices are only a guideline, please contact Beech Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Megan Ibbotson (Interim Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (23)

Visiting

  • Visitors are welcome, the home do ask that meal times are protected. The meals times are 8am-10am, 12pm-1:30pm, 4pm-5:30pm however if you are able to assist your relative with their meals they would be most grateful.

Parking

  • There are 2 car parks available

Beech Lodge Reviews (63)

9.7

Beech Lodge has a Review Score of 9.7 (9.693) out of 10, based on 14 reviews in the last 2 years.
Over all time Beech Lodge has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Beech Lodge
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Total of 63, showing 1-20
Review from P S (Partner of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The biggest compliment I can give to Beech lodge is that, having visited a few care homes there is just a good feel about the place. All staff, management & care assitance always appear happy & very helpful. I am always greeted with a smile and my partner is being very well looked after.
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Review from A A (Daughter of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
You couldn't wish for better care in the final days of my mum's life. Every member of staff was very kind and compassionate not only to Mum, but to all members of the family. In the time that Mum was a resident in Beech Lodge, she was treated in a very loving and caring way at all times.
Reply from Kiah Stammers, Manager at Beech Lodge

Thank you for this review. Your positive feedback is much appreciated by the team at Beech Lodge.

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Review from N H (Son of Resident) published on 13 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was well cared for by staff. They where always helpful, sometimes they were short of staff but always did what they could. Hygiene with morning cuppa not too good, biscuits placed on an unwiped table, no tea plate or serviette used.
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Review from Kevin D (Son of Resident) published on 24 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased Mum is being looked after so well and the staff are brilliant. Can't think of a better place she could be in the circumstances.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this lovely review. The team at Beech Lodge Care Home appreciate the positive feedback.

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Review from L T (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beech Lodge is a very welcoming home, the team are always, and I mean always, cheerful, polite and helpful. They have gone the "extra mile", things like farming pictures in Mum's room, making sure there's enough sugar in her coffee and keep her warm and cosy - these are the things that matter. I visit
Mum often but I also know that when I'm not there she is loved and cherished by the staff and you can't buy that!
Thank you Beech Lodge.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the lovely review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.

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Review from John T (Son of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent standard of care is frequently witnessed.
Cleanliness is to a high standard and a nutritional, varied diet. Very pleased with the level of care.
The care home always appears to be a happy place to work at and that is reflected in the high standard of care.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this review. Your positive feedback is much appreciated by the team at Beech Lodge.

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Review from M T (Granddaughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given to my bedbound grandmother.
She is treated with utmost respect and very well looked after.
Her room is spotless, the bed is always freshly changed, whatever day of the week I choose to visit.
Couldn't ask for more for her!
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the positive review. Your feedback is much appreciated by the team at Beech Lodge Care Home.

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Review from S M (Husband of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident of this Care Home for approximately 10 weeks, having been discharged from hospital after an 8-week stay following a fall in which she fractured a wrist. She has Dementia and was living at home until I found that I could no longer cope.
My wife has settled in very well, and
although she doesn't seem to bond with most of the other residents she adores the staff and they seem to be very fond of her. I'm pleased that the Care Home is able to arrange and dispense her medication and arrange for her to see the visiting hairdresser and chiropodist regularly. My only worry is that she may need to have dental treatment at some time and she's not well enough to visit the dentist.
She appreciates the food and apparently, having consumed hers, she takes food from other residents, she certainly has a good appetite. The location of the Care Home is excellent and my wife enjoys being taken for a walk down the hill to the river when the weather is kind.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for taking the time to write a review. The team at Beech Lodge Care Home appreciate your feedback.

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Review from Alison L (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
During Mum's last few days in the home, the staff were amazing keeping us updated, explaining to us what was happening and why. They looked after Mum like she was their own, showing her love and care, sitting with her, and listening to her favourite songs. The staff constantly checked on Mum and us
the family during our difficult time and were very supportive of us all.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this lovely review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.

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Review from G W (Daughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find the staff friendly and accommodating whenever I visit. They are very dedicated to their work and helpful especially when my mum needs assistance with almost everything she does. My only criticism is that I often find food left on clothing tables and the surrounding floor after mealtimes whereas
generally, the housekeeping is very good.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is appreciated by the team at Beech Lodge and helps us to work to make improvements in our service.

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Review from Myra T (Daughter of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always made to feel very welcome it’s like being a part of a family. Well done to everyone, Mum is very well looked, after always dressed nice and hair and nails done when it’s available. There is always someone around also if you need to talk or if there is anything on your mind about your mum. Nothing
but good reports on Beech Lodge.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for this lovely review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.

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Review from S C (Niece of Resident) published on 4 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has now been at Beech Lodge for one year. It took him a while to settle in and get used to the many changes in his life. The staff have been very patient with him and have answered any questions that I have had about his care and well-being.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.

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Review from Sharon C (Niece of Resident) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at Beech Lodge now for a couple of years and has settled in well. Not living nearby I am unable to visit frequently but this has not been a problem as my aunt has made so many friends with others staying there that she is more than happy with our phone calls and; visits when we are
able. My aunt seems to be very popular with the staff and it's lovely when I was visiting and everyone is so friendly to her, there's plenty for her to do and she is very happy which puts my mind at rest. Any problems and I am contacted straight away. The only complaint I have is that it's such a nasty turn in and out onto the main road but sadly nothing can be done to fix that I'm always glad when that bit is over with!
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is very much appreciated by the team at Beech Lodge. The entrance from the main road is a little tricky, but sadly this is out of our control.

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Review from D T (Daughter of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has only been at Beech Lodge for a few weeks, but she seems settled, and all the staff seem kind and caring. It is nice to see different rooms for the residents to be in, and the menu for food seems varied and interesting. The team will be making a birthday cake for Mum's 90th birthday, which is
very thoughtful. It is a small care home, which means that the team gets to know the residents and their needs well.
Our only difficulties were with initially finding a home as we do not live in the local area. The postcode takes you to another road nearby so better signage to Beech Lodge from the main road would be helpful.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your positive feedback is very much appreciated by the team at Beech Lodge Care Home. Your comment regarding the signage for the Home is also helpful and will be looked at by the company.

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Review from D J (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided. The staff all very nice and so friendly.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. Your feedback is very much appreciated by the team at Beech Lodge Care Home.

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Review from Teresa P (Niece of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely care home with great staff. Moving a relative into care is one of the most difficult decisions you have to make, but with lots of help from staff everything went really smoothly. My uncle has been here for a year now, he has been very well looked after and settled in really well. Cannot
praise the staff enough for their wonderful care. Knowing he is safe and well looked after has changed our lives, we were so worried about him before.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for taking the time to write this review. Your feedback is very much appreciated by the team at Beech Lodge.

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Review from Caroline S (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother receives excellent care and we don't have any worries about her whilst we're not here. All the staff are just fantastic.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for this excellent review. Your feedback is very much appreciated by the team at Beech Lodge.

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Review from A F (Son of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems settled in a very short space of time. The staff and management couldn't be nicer and more caring. We feel confident when we leave Mum that she is happy and being well taken care of.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for the review. Your feedback and comments are much appreciated by the team at Beech Lodge Care Home.

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Review from Lynn H (Cousin of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I phone Beech Lodge whichever member of staff I speak to, they always know in detail how my cousin is getting on. Without exception, the staff show a very professional and caring attitude. They contact the family regularly when any changes occur and keep us in the loop. My cousin went to Beech
Lodge when the pandemic started and it was a difficult time. But the care my cousin has received has been excellent in every respect.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you very much for the review. The team at Beech Lodge appreciate your feedback.

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Review from Jo-Ann W (Daughter of Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are helpful, caring, easy to talk to about what is going on with my mum's care. Communication here is good, they let us know if there is a problem or if Mum needs anything.
Reply from Nicola Hemsley, Marketing at Beech Lodge

Thank you for the review. The team at Beech Lodge appreciate the feedback.

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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Beech Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.693 for Beech Lodge is calculated as follows: ( (123 Excellents x 5) + (30 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 163 Ratings = 4.693
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beech Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (22)

Charlotte

Charlotte Brewer

Job Title: Care Home Manager Joined: 2018

Care Home Manager

Kirsty

Kirsty Williams

Job Title: Home Administrator Joined: 2017

Home Administrator

Fitzgerald

Fitzgerald Kelly-Doyle

Job Title: Night Senior Carer Joined: 2021

Night Senior Carer

Elizabeth

Elizabeth Bell

Job Title: Senior Healthcare Joined: 2018

Senior Healthcare

Destiny

Destiny Scoles

Job Title: Head Housekeeper Joined: 2020

Head Housekeeper

Kim

Kim Lean

Job Title: Head Cook Joined: 2017

Catering Supervisor

Hayley

Hayley Fry

Job Title: Healthcare Assistant Joined: 2023

Healthcare Assistant

Megan

Megan Ibbotson

Job Title: Interim Manager Joined: 2025

Megan joined Beech Lodge to support the home as Interim manager while the Manager, Charlotte takes her maternity leave, after having her first child at the end of last year.


Megan has worked within the Cornwallis Company for nearly 7 years, across several different positions and has always been a great support to staff, residents and families.

Jenny

Jenny Cook

Job Title: Senior Health Care Assistant Joined: 2021

Senior Health Care Assistant and HCA

Charmaine

Charmaine Snell

Job Title: Night Health Care Assitant Joined: 2017

Night health care assistant

Leo

Leo Valencia

Job Title: Night Health Care Assitant Joined: 2020

Night Health Care Assistant

Caroline

Caroline Hamand

Job Title: House Keeper Joined: 2023

House keeping & Laundry

Chloe

Chloe Taylor

Job Title: House Keeper Joined: 2023

House keeping & Laundry

Marilyn

Marilyn Wade

Job Title: HCA Joined: 2020

Health care assistant

John

John Taylor

Job Title: House Keeper Joined: 2020

House Keeping and Laundry

Jordan

Jordan Barnecutt

Job Title: House Keeper Joined: 2023

House Keeping & laundry

Jay

Jay Sparrow

Job Title: Kitchen Porter Joined: 2018

Kitchen porter

Jan

Jan Taylor

Job Title: House Keeper Joined: 2022

House Keeping & laundry

Georgie

Georgie Humphries

Job Title: Senior Health Care Assistant Joined: 2024

Day Senior health care assistant

Hannah

Hannah Burt

Job Title: Senior Health Care Assistant Joined: 2022

Days Senior Health Care Assisstant

Matthew

Matthew Ford

Job Title: Care Taker Joined: 2023

Maintenance and Care Taker

Bethany

Bethany Cooper

Job Title: Health & Well Being Coordinator Joined: 2021

Health & Well Being Coordinator

Frequently Asked Questions about Beech Lodge

What types of Care is Beech Lodge registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beech Lodge have?

There are 28 Single Rooms.

What are the Facilities & Services at Beech Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beech Lodge to the centre of St Austell?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beech Lodge to verify any information. View our terms and conditions. Beech Lodge has an Enhanced Service - more info.