St Breock is located in the heart of the lovely town of Wadebridge. St Breock is a home registered to offer specialist care and support for clients with dementia. There is a real sense of teamwork and unity within the the home, like one big family.
Group: Cornwall Care Ltd
Person in charge: Tamsyn Crook (Manager)
Local Authority / Social Services: Cornwall Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 55+.
Single Rooms: 34
Shared Rooms: 2
Rooms with ensuite WC: 12
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on St Breock: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.3 (maximum of 10) for St Breock is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for St Breock in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.469 for St Breock is calculated as follows: ( (66 Excellents x 5) + (59 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 130 Ratings = 4.469
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.789 Points relating to the number of positive Reviews for St Breock is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 6 Reviews ÷ 7.6 Target = 0.789
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
St Breock has a Review Score of 9.3 (9.258) from 11 Reviews
Review submitted from a Postal Card by Lynne S (Daughter-in-law of Resident) on Friday 23 March 2018. Relates to February 2018.
Very nice to be greeted as we were on arrival at the home when she was taken in.
The staff are most helpful and caring with the residents.
The food looks and smells very nice.
How likely would you be to recommend St Breock? Extremely Likely
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Review submitted from a Website Submission by Terry C (Son of Resident) on Monday 19 February 2018. Relates to February 2018.
Mum was in St Breock for a couple of months as she lived in Cornwall. We have now moved her to be closer to her family.
How likely would you be to recommend St Breock? Likely
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Review submitted from a Postal Card by Chris S (Son of Resident) on Wednesday 29 November 2017. Relates to October 2017.
Mother says the food is very good and the staff couldn't be kinder.
How likely would you be to recommend St Breock? Extremely Likely
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Review submitted from a Postal Card by Carol H (Daughter of Resident) on Friday 27 October 2017. Relates to October 2017.
My mother had been in 2 other homes previous to St Breock, I can honestly say how much my mum has settled down. The carers are so helpful and as I visit my mum, I listen and watch them empathising with the other residents. The home is clean and friendly with a welcoming smile at the reception. The manager and assistant manager are very quick in helping anyone that has a problem.
How likely would you be to recommend St Breock? Extremely Likely
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Review submitted from a Postal Card by J H (Daughter of Resident) on Thursday 26 October 2017. Relates to September 2017.
All staff are very helpful and caring. Food is good. Staffing changes have met with more agency staff at weekends who are not as familiar with residents which is unfortunate.
How likely would you be to recommend St Breock? Likely
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Review submitted from a Postal Card by Leonard P (Husband of Resident) on Friday 20 October 2017. Relates to October 2017.
My wife has been in two different homes prior to St Breock. I have to say this home is superior in layout and I am more than happy with the care and support my wife has received since being here. The staff are kind, friendly and courteous even though they are always so busy.
How likely would you be to recommend St Breock? Likely
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Review submitted from a Postal Card by Carolyn F (Daughter of Resident) on Tuesday 13 September 2016. Relates to August 2016.
The staff are always welcoming and immediately tell me how my mother has been. They always have her best interests at the fore i.e my mother has been turning everything in a circular motion i.e plates, glasses, cups etc. They have given her a non-slip mat and she is now able to feed herself although they assist when necessary and no negligible weight loss has occurred in someone who is in end stage dementia, well done.
How likely would you be to recommend St Breock? Extremely Likely
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Review submitted from a Postal Card by Steven S (Son of Resident) on Thursday 25 August 2016. Relates to August 2016.
The care and dignity shown to my mother from the manager and his brilliant staff make me feel at ease. Every detail of my mother's needs are looked at and a plan put in place to deal with her needs, as well as can be expected. All staff are very approachable and can't do enough to look after my mother.
How likely would you be to recommend St Breock? Extremely Likely
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Review submitted from a Postal Card by Tracey R (Daughter of Resident) on Wednesday 17 August 2016. Relates to August 2016.
Dad settled easily into life at St Breock. The staff are very attentive, very thorough records are kept of everything that goes on from day to day. We have always been swiftly informed of any particular issues or problems as it's occurred. He eats well, and seems to be calmer and less agitated than he was before he moved into St Breock.
How likely would you be to recommend St Breock? Extremely Likely
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Review submitted from a Postal Card by M L (Daughter of Resident) on Thursday 7 April 2016. Relates to January 2016.
My mother was at St Breock from January to March, when she passed away. The care at the home was amazing from management and all the staff. The warmth we felt when visiting, and the way my mum's last few weeks will be remembered always. She was happy interested in everything that was going on, we only wished we could have had more time with her there. Her family can't thank you enough for giving us quality time with our mother.
How likely would you be to recommend St Breock? Extremely Likely
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Review submitted from a Website Submission by Angela S (Daughter of Resident) on Thursday 27 August 2015. Relates to September 2014.
It was wonderful to have Mum so loved and cared for every minute of the day and night during her last
fifteen months of her 98 years of life at St Breock. Mum had lived in the countryside all her life - full of us her seven Children and Dad of course but for me it was brilliant to witness Mum making new friends and with one lady in particular. The Staff made my Mums daily life special. She chose to sit in Reception where she could see all the comings and goings - some days there was quite a party atmosphere. I cannot speak highly enough of the staff and the management - who would have thought Mum would actually go to the Royal Cornwall Show - well she did - was taken in the bus and loved it. My mum was not alone, had good stimulating company, wholesome food, warmth and genuine loving care - I shall be eternally grateful - thank you.
How likely would you be to recommend St Breock? Extremely Likely
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April 2017
February 2016
Job Title: Manager
Joined: 2017
Description:
I’m fully responsible for the day-to-day running of the home, its care provision, staffing and cost-effectiveness.
Seeing the people we care for smile can make a bad day good again. We all work very hard to make sure St Breock is a home, not an institution.