Search...

Rivermead View

Station Road, Looe, Cornwall PL13 1HN
Cornwallis Care Services Ltd Logo
Jobs
Rivermead View logo
Rivermead View, Looe
Rivermead View, Looe
Rivermead View, Looe

Rivermead View, is a 34 bed residential care home with an EMI registration. It offers 24 hour support and care for adults over the age of 65, for full residential and respite care.

The home was built over 60 years ago and stands on the main station road overlooking the estuary and enjoys stunning views of Looe.

The team at Rivermead View strive to put the needs and expectations of residents first, ensuring that their independence and dignity is encouraged and upheld.

Care Provided by Rivermead View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,575From £1,575
Residential Dementia CareFrom £1,575From £1,575

Contact Rivermead View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Wayne Raven (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 4

Room Information

  • Single Rooms (30)

Visiting

  • No visiting restrictions

Parking

  • Parking available

Rivermead View Reviews (41)

Submit a Review
8.9

Rivermead View has a Review Score of 8.9 (8.928) out of 10, based on 6 reviews in the last 2 years. Over all time Rivermead View has 41 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Rivermead View
Loading...
Showing 41 reviews matching selected criteria
Review from Stephen M (Friend of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

I was very pleased with the standard of accommodation, the staff, the refurbished rooms were excellent with reassuring safety precautions. The staff were excellent, friendly, approachable and helpful. I have scored a good for facilities as the dining room has not yet been refurbished.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you for your review, your feedback is very important to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Daughter of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience
My father has been in the care home for a couple of years. Each time I visit he is spotlessly clean, his bedding is spotlessly clean, room is too. Staff come in regularly to see if he is Ok and doesn't require anything. If I have a concern with his health they listen and act on what has been discussed, however, this is not normally necessary as they are quick to spot any issues.

I am extremely satisfied that my father is being looked after with the best care.

Reply from Nicola Hemsley, Marketing at Rivermead View

Thank you very much for your review, your feedback is very important to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha S (Friend of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience

Very friendly welcoming home. All staff appear well trained in their knowledge of caring for the elderly in whatever level of care they need.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul B (Son of Resident) published on 15 November 2018 Submitted via Postal Card
Overall Experience

Always a pleasure to visit and just mum but other residents and staff members. Made welcome and always offered refreshments etc. Kept informed of events and fund-raising activities. A warm happy haven.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Son of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience

We saw Mum today which was Halloween. The staff had gone to a great deal of trouble to decorate the home for this occasion (and themselves)! A big 'well done' for such a lovely atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience

Mum is always looking well cared for and the staff are welcoming and genuine. There is a happy vibe at Rivermead, the home is well kept and clean and undergoing some upgraded facilities and improvements which will optimise the best in care. I am very happy that Mum is at Rivermead because the staff are attentive and caring and offer a range of entertainment and activities. Thank you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Daughter-in-law of Resident) published on 7 November 2018 Submitted via Postal Card
Overall Experience

The home was very welcoming to visitors. Mum was having her hair done and we were offered to wait in the dining area and offered a pot of tea by the manager who was very approachable and assisting the residents - nice to see. Mum seems very happy in her home, many thanks.

Also, the poppy display by the front door was a nice thing to do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Gordon R (Son of Resident) published on 2 November 2018 Submitted via Postal Card
Overall Experience

Extremely satisfied in all respects.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David R (Son of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience

When visiting the home manager and staff are very friendly and happy to help with any concerns. Overall, the staff such as the carers, kitchen staff and cleaners work very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joya Hilda H (Resident / Service User) published on 27 September 2018 Submitted via Postal Card
Overall Experience

Could not fault any treatment I received. No activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Resident / Service User) published on 20 September 2018 Submitted via Postal Card
Overall Experience

The new part ie refurbishment is done well and is very comfortable. The toilet en-suite is not really suitable if you were in a wheelchair or if you have difficulty with water eg using a walking frame. Needs toilet and towel holders.

Staff are very willing to help and are very caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Cousin of Resident) published on 20 September 2018 Submitted via Postal Card
Overall Experience

Staff are extremely helpful and friendly. Easy to arrange respite care. Good impression on visiting beforehand that the home was run well. The room is comfortable with a good view overlooking the river.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C S (Relative of Resident) published on 13 June 2018 Submitted via Postal Card
Overall Experience

It's a pleasure to do this review, I think the staff are lovely and friendly and seem happy in their work. My relative is very comfortable and likes the food and all the help the staff give her. She has had a few health issues but they couldn't have done more for her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from Audrey W (Sister-in-law of Resident) published on 25 May 2018 Submitted via Postal Card
Overall Experience

All the staff including the manager, when we have met, have been friendly, welcoming and helpful. An excellent home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L G (Husband of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience

Since Cornwallis Care took over there has been steady improvement in every respect, difficult with the ongoing structural work. The staff have been excellent working under difficult conditions and the rate of improvement has now increasingly evidenced by the general ambience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mandi J (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card
Overall Experience

Amazing really, from when dad was admitted here, he has improved and I'm personally very grateful how everybody (Staff) tried their best to help his quality of life in his transition of environment (being an outside person). Yes, he can be difficult but am confident that everybody did their best with the knowledge and understanding they had of him. Thank you Rivermead View.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vicky T (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

My mother is much happier in Rivermead View than she was in a previous home. she is well attended to. The staff are extremely patient and kind. Mum is always clean and well presented.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanna B (Friend of Resident) published on 17 April 2018 Submitted via Postal Card
Overall Experience

A beautiful care home with polite and helpful staff. I frequently visit and every time I get offered Tea/Coffee. Lovely staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne B (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card
Overall Experience

Mum has been in Rivermead View since February 2017. She is very happy there. I find it a very caring home and have no worries about mum in there.

Reply from Tracy Hipkin, Operations Manager at Rivermead View

Dear Lynne - thank you so much for the lovely review. We are delighted that mum is happy living here at Rivermead. Tracy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew J (Resident / Service User) published on 16 January 2018 Submitted via Postal Card
Overall Experience

Very good quality all around. No complaints or problems - highly recommended.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Rivermead View.

Upcoming Events

There are no upcoming events for Rivermead View.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Rivermead View.

Accreditations

There are no accreditations posted yet for Rivermead View.

Meet the Team (3)

Wayne Raven
Wayne RavenJob Title:Home Manager (Cover)Joined: 2025

Wayne Raven joins Rivermead View from the position of Registered Home Manager at Cowbridge Care Home.

Lauren Golley-webb
Lauren Golley-webbJob Title:AdministratorJoined: 2025

Lauren has been part of the health and social care sector for 10 +years and is now enjoying her role and supporting the residents in a new way

enrico Celella
enrico CelellaJob Title:Care SupervisorJoined: 2019

Rico started at Rivermead as a health care assistant, progressing to Senior health care assistant the care supervisor.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rivermead View to verify any information. View our terms and conditions. Rivermead View has an Enhanced Service -more info.