3/4 Clayfield Villas, Victoria Road, Barnstaple EX32 8NP
Owner: Mr & Mrs A J Hollick
Person in charge: Sheila Herbert and Sue Birch (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 14
Shared Rooms: 1
Rooms with ensuite WC: 7
Weekly Charges Guide: Personal Care Single £550 – £600 , Personal Care Shared (per person) from £500 (These prices are only a guideline, please contact Clayfield Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visiting:
The home welcomes visitors at any time
Latest Care Quality Commission* Report on Clayfield Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.6 (maximum of 10) for Clayfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Clayfield Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.9 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.722 for Clayfield Care Home is calculated as follows: ( (28 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 36 Ratings = 4.722
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.875 Points relating to the number of positive Reviews for Clayfield Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 2 Reviews ÷ 3.2 Target = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Clayfield Care Home has a Review Score of 8.6 (8.597) from 3 Reviews
Review submitted from a Postal Card by S W (Daughter of Resident) on Monday 4 September 2017. Relates to August 2017.
Since my father moved into Clayfield Care Home, the staff have done very well looking after him and his needs.
He seems to be enjoying his life there.
I have no problem with him being there or the way he is looked after.
How likely would you be to recommend Clayfield Care Home? Extremely Likely
Overall Standard
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Cleanliness
Treated with Dignity
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Lynette Hollick, Service Provider at Clayfield Care Home responded to this review on 05 Sep 2017:
Thank you for your kind and appreciative comments, I will pass them on to the care team.
Review submitted from a Postal Card by Roger F (Son of Resident) on Thursday 31 August 2017. Relates to August 2017.
My mother has been with Clayfield Care Home since November 2016. It broke my heart to see her go into a home. I have for the last 18 years had mum living with us.
My wife died of cancer 7 years ago so its just been me since. I found Clayfield Care Home second to none. The care etc is excellent. I cannot fault them especially the manager she always answers any queries you have. The staff are all great more of a family. I still wish I had mum with me but due to health, I cannot. Clayfield are great. 110% care and understanding.
How likely would you be to recommend Clayfield Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Lynette Hollick, Service Provider at Clayfield Care Home responded to this review on 31 Aug 2017:
Thank you very much for your kind and appreciative comments; I will pass them on to all of the care team. It is with pleasure that we support you in your care of your mother.
Home Owner.
Review submitted from a Website Submission by Diane T (Daughter of Resident) on Monday 18 July 2016. Relates to January 2016.
My father was a resident for the final year of his life and the care he received during that time was exemplary, being empathetically tailored to meet his individual needs. He was shown kindness and great patience by all the staff and it was a comfort to know he happily referred to it as 'home'.
How likely would you be to recommend Clayfield Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Lynette Hollick, Service provider at Clayfield Care Home responded to this review on 20 Jul 2016:
Thank you for your kind and appreciative comments
There are currently no Care Home Idol entrants who have performed at Clayfield Care Home
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