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Coppelia House

Court Street, Moretonhampstead, Newton Abbot, Devon TQ13 8LZ
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Coppelia feels like a home from homeVeronica G(Daughter of Resident/Service User)
Coppelia House, Newton Abbot
We were glad we could move her into care within the same community she had lived in for 25 years.Paul B(Son of Resident/Service User)
Coppelia House, Newton Abbot
She enjoys the food and especially loves chatting to the staff as they are all so friendly,Sandra C(Niece of Resident/Service User)
Coppelia House, Newton Abbot

Coppelia House is located in the town of Moretonhampstead on the edge of Dartmoor and has access to local amenities all within a short walking distance of the home, including a range of shops, pubs, the library and a church.

The home has been providing exceptional care for over 100 years and has undergone several developments while still maintaining its original character and features.

Coppelia has the feel of...  

Care Provided by Coppelia House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,420 - £1,740N/A
Residential Dementia Care£1,420 - £1,740N/A

We welcome a conversation to understand you or your loved ones needs so that we can provide information on our fees.

Contact Coppelia House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jemma Bowden (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (30)

Visiting

  • Welcome visitors and look forward to welcoming you. If you would like to see the manager would suggest making an appointment.

Parking

  • Limited parking opposite the home.

Coppelia House Reviews (68)

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9.6

Coppelia House has a Review Score of 9.6 (9.568) out of 10, based on 25 reviews in the last 2 years. Over all time Coppelia House has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from K T (Daughter of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

There is always a calm, relaxed atmosphere when I visit. My parents are so happy to be living in Coppelia House and we are happy knowing they are safe and well looked after. Thank you.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your review of Coppelia House and we love caring for your parents.

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Review from Pauline W (Partner of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience

Very friendly welcoming staff.

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Review from D T (Niece of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

Coppelia House have endlessly cared for my aunty at such a difficult time in her life. I cannot thank the amazing staff enough.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your heartfelt review of Coppelia House.

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Review from M S (Friend of Resident) published on 19 May 2026 Submitted via Postal Card
Overall Experience

1 warm and friendly staff and environment who do their best to make residents feel it is a home. Welcoming and supportive to both residents, friends and family.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for your review of Coppelia House. We have a great team who work hard to create a home from home environment

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Review from M R (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

Dad moved in just over 3 wks ago & the staff have been most helpful in helping him make his transition, being kind & patient while he adjusted to his new surroundings.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for sharing your early experience with Coppelia House. We hope your dad continues to enjoy all Coppelia offers and our enjoys our refurbishment when completed.

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Review from Carol S (Friend of Resident) published on 24 April 2026 Submitted via Postal Card
Overall Experience

Absolutely brilliant. Always very helpful. Polite and caring, a great improvement.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for your positive review of Coppelia. The team are doing well

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Review from E B (Wife of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

Very friendly. Always welcoming to visitors. Anytime always available to help. Husband has nice room with a view. Good food. Comfortable.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for taking the time to share your experience. Were pleased to hear such positive feedback about the support, comfort and environment.

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Review from A M (Friend of Resident) published on 22 April 2026 Submitted via Website
Overall Experience

All staff kind and caring to both Jean and myself when visiting. Her personal care has been excellent and visitors are always greeted with tea and smiles. Staff support over the last weeks of Jean's life was invaluable during a very difficult time.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for sharing your experience. Our team takes great pride in providing gentle, respectful care and comfort during such difficult times

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Review from Samantha J (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card
Overall Experience

The care staff have been wonderful with mum and made her one of their family, she has settled in very well and my mum says 'she;s enjoyed it her and there is lots to do'. She's always clean and hair brushed and smells lovely of her perfume and also enjoys her lovely home cooked meals.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for your review of Coppelia House. We are delighted to hear your mum is settled and enjoying life at Coppelia.

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Review from M T (Granddaughter of Resident) published on 20 April 2026 Submitted via Postal Card
Overall Experience

I have visited many relatives in several care homes across the UK and Coppelia House is by far the best most caring home and it is a pleasure to visit our nan. The trust I have in all the staff & management is priceless in these less fortunate times.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your positive and heartfelt review of Coppelia House.

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Review from Jo S (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card
Overall Experience

Coppelia House is a wonderful, friendly home, that has made my mum feel safe and happy. My family are so impressed with all the amazing staff, nothing is too much trouble. It feels like a large family.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your review of Coppelia House. As a family owned and run company we are delighted to hear you describe Coppelia team as a large family.

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Review from Douglas M (Nephew of Resident) published on 14 April 2026 Submitted via Website
Overall Experience

Coppelia house is a very clean and friendly care home. The staff are very friendly professional and attentive to the residents needs. It was a pleasure visiting and always has been. My aunt is well cared for and is treated with respect and care. She has really settled in well and is well looked after.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your positive review of Coppelia House.

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Review from B A (Brother of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience

Staff always friendly and helpful, brothers' needs are met and he is well looked after in a safe and secure location.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for your review of Coppelia House. We appreciate everyone sharing their experience and recognising the teams efforts.

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Review from Timothy S (Son of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

Coppelia House and staff are great. They care about their residents and have a personalised individual approach. They look after family as well as residents. The rooms and communal areas are clean and well decorated. I am very happy with Dad's care. Thank you.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for the review of Coppelia House. We all appreciate the time taken, praising the hard work of our team and helping others looking for a local care home.

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Review from E B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

New management from the latter half of 2025 has been a breath of fresh air and has brought new life to Coppelia House. There has been a marked improvement in many areas, from care standards and staff positivity to homely improvements around the building and also there is a clearer sense of community amongst the residents. Keep up the good work!

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much we agree the new manager and her team are doing brilliantly.

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Review from Jane W (Friend of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience

As a friend to a resident (1 year) of Coppelia House I am very happy with the care Jean is receiving. Her personal care is excellent & her room clean, light & functional. I am always welcomed wth smiles & friendliness whenever I visit. The general atmosphere here is jolly, caring & gentle!

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for sharing your positive impressions of Coppelia House. We are grateful for everyone taking the time to share their experience.

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Review from R G (Son-in-law of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

My father-in-law is currently residing at Coppelia and is thoroughly enjoying his experience. I have observed firsthand the excellent care provided by the staff and believe the current management is doing a commendable job in maintaining the home's efficient operation. The rooms are basic but remain welcoming and the meals are varied and flavourful. All the residents appear to be happy and well cared for.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for your kind review. We're delighted to hear your father-in-law is enjoying his time with us and that you've seen the care, welcome and good food our team work hard to provide.

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Review from T A (Friend of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience

I have been visiting Coppelia House for approx 2 years and every time the staff have been very welcoming. They have always kept me up to date and their care giving is excellent. I would like to thank each and everyone for their dedication and commitment in providing great care.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for the positive review of Coppelia House

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Review from S S (Daughter of Resident) published on 21 October 2025 Submitted via Website
Overall Experience
On a daily basis the staff and manager at Coppelia House surpass my expectations, They have welcomed my parents with kindness, compassion and understanding. They have enabled my parents to stay together, allowing my father to continue to care for my mother with discrete support and more direct help when needed. They have enabled his independence in a way that I never thought possible. He is enjoying discovering a new and welcoming community within walking distance of Coppelia House in the knowledge that my mother is well cared for in his absence.
The food and catering is outstanding with an excellent menu and my mother has started eating a little food again after months of refusing everything but soup.
I am always welcomed and able to discuss my parent's care. The care plan for my parents has ensured that both dental and medical needs have been met with speed and efficiency.

I can't fault the professionalism of the whole team and highly recommend them.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for your wonderful feedback. We're truly delighted that your parents feel supported, cared for, and able to enjoy life together at Coppelia House. Enabling independence, dignity, and genuine connection lies at the heart of our mission, and it means so much to know this has made a difference to your family. We'll be sure to share your kind words with the whole team.

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Review from C Y (Husband of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

Very good experience. The management have always been very helpful along with the staff.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your review of Coppelia. We will share your kind words with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 10 August 2026

Coppelia House would love to show you around the home and beautiful garden. Please do contact the home to discuss your requirements and see if Coppelia is right for you short or long term

News (16) & Events (0)

News
  • 25 Mar 2026

    We are delighted to share the link to our latest newsletter highlighting life across our homes. Printed copies are available within our homes and we are happy to share with...

  • 24 Feb 2026

    We continue our Meet the Team series with a very special celebration — 25 years of dedication from one of our valued team members, Vicky Care Lead at Plymbridge House...

  • 13 Feb 2026

    Strengthening Assurance and Oversight Across Peninsula Care Homes At Peninsula Care Homes, we have always believed that outstanding care is built on strong foundations — clear oversight, professional accountability, and...

Upcoming Events

There are no upcoming events for Coppelia House.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Coppelia House.

Meet the Team (2)

Jemma Bowden
Jemma BowdenJob Title:ManagerJoined: 2016

With a genuine passion for person-centred care, I strive to create a home where every resident feels safe, valued, and truly cared for. My approach as a manager is to lead with compassion, empowering staff to work as a strong, supportive team while maintaining the highest standards of care and dignity. I started my journey with Peninsula Care Homes as a care assistant and have developed my skills through a variety of roles, including care assistant, senior care assistant, care lead and deputy manager, before becoming Coppelia House Home Manager.

I believe a care home should feel like a big family – filled with warmth, kindness, and meaningful connections.

I take pride in building trusting relationships with residents and their loved ones, ensuring they feel listened to and reassured. My goal is to create an environment where every moment matters, where residents feel at home, and staff feel proud to make a difference every day.

Laura Worth
Laura WorthJob Title:Home AdministratorJoined: 2025

Laura is often the first team member a visitor will meet on arrival at Coppelia House. She lives locally and joined us in 2025. She supports the residents and home team with all administrative duties, which range from welcoming visitors, updating records, supporting compliance, and ensuring team members complete their training.

Laura was recently featured in our Meet the Team series available on our news and website.

Frequently Asked Questions about Coppelia House

What types of Care is Coppelia House registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coppelia House have?

There are 30 Single Rooms.

What are the Facilities & Services at Coppelia House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Coppelia House to the centre of Newton Abbot?

11.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coppelia House to verify any information. View our terms and conditions. Coppelia House has an Enhanced Service -more info.