What types of Care is The Croft Residential Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Croft Residential Home have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Croft Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Croft Residential Home to the centre of Newton Abbot?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

The Croft Residential Home, 22 College Road, Newton Abbot, Devon TQ12 1EQ

The Croft Residential Home

22 College Road, Newton Abbot TQ12 1EQ

3 Reviews

Care Provided by The Croft Residential Home

Primary Care Categories

Older Person Care
Dementia
Physical Disability

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 22 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
Convalescent Care
Day Care

Facilities

Own Furniture if required
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

All fees are subject to medical and care need assessment

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

The Croft ECM Care Ltd
Privately Owned

Person in Charge

Lucy Hall (Home Manager)

Local Authority / Social Services

Devon County Council

Admission Information

Ages 65+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2022

Room Information

Single Rooms (16)
Couples/Companion Rooms (3)

Review from David A (Son of Resident) published on 17 January 2023 Submitted via Website • Report

Overall Experience

My dad was in this care home for the last 18 months, he felt at home there.
He was looked after by lovely staff who showed professionalism.
Dad loved his food and was very well looked after by the kitchen staff.
The home always seemed clean and tidy and during Covid, all the required rules regarding

PPE were followed.
I have recommended The Croft to a friend of mine for their family.

Reply from David Tait, Director / Provider at The Croft Residential HomeHi David, many thanks for your review. It was a pleasure having your dad stay with us. He is being sorely missed by our team. Best wishes, David

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from M S (Daughter of Resident) published on 29 November 2022 Submitted via Website • Report

Overall Experience

In March 2022, we were heartbroken to know it was time to find a care home for dad but we couldn't struggle to keep him safe anymore. With no experience of care homes, it was a daunting experience but the staff at The Croft have been so lovely and helpful. Their help has lessened the guilt mum has felt

too. It wasn't easy at first because he was very confused, but he is now settled there. Although he doesn't recognise any family for more than a few seconds now, he has clearly formed bonds with the staff and they treat him very well. Knowing it's time to find a care home is a very difficult decision, but we have been so pleased and relieved that he's at the Croft. He likes his meals including Sunday roasts! Visiting is easy to arrange, and the staff are always on hand to answer questions and to give updates.

Reply from David Tait, Director at The Croft Residential HomeThanks so much for your feedback, which I will pass on to our team. They will be thrilled! It's a pleasure for all of us to provide a home for your Dad. Best wishes, Ellie (Registered Manager).

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Melvyn W (Son of Resident) published on 30 January 2020 Submitted via Website • Report

Overall Experience

The Croft is an excellent care home in Newton Abbot. As always, homes are only as good as the staff - here all staff are excellent. Caring, compassionate and good-humoured, they look after the residents superbly. The home is a joy to visit as all relatives/friends are made to feel welcome and can come

and go at any time. Well run by a friendly and forward looking management team. My Mother loves it here and enjoys her days featuring visiting entertainers, the 'animal man' with his collection of pets and having her hair and nails done by visiting professionals or just relaxing in her room with lovely views across the countryside.
I would recommend the home to anyone.

Reply from Leanne, Manager at The Croft Residential HomeHi, many thanks for this lovely feedback, which I will pass on to all the team. It will make their day!