Doneraile Residential Care Home

24 College Road, Newton Abbot TQ12 1EQ
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9.9 85 Reviews
  • Doneraile Residential Care Home, Newton Abbot
Doneraile is a small, intimate residential care home in Newton Abbot for just 23 residents, part of the award-winning Rose Care Group. Its smaller size means the team can offer truly personalised care for people over 60 at sensible, transparent prices, without compromising high standards.

The home is manager-led, with a long-standing staff team, many of whom have been at Doneraile for years. This stability provides familiar faces, genuine trust and staff who know each resident well - their routines, interests and the small details that help them feel comfortable and at ease. The team sees itself as adding to the family’s care, not replacing it, and focuses on the right balance of independence, support and a sense of belonging.

Doneraile is designed to feel homely yet practical. There is a main lounge where residents can chat and socialise, a quiet lounge for reading or one-to-one time, and smaller spaces to relax with visitors or enjoy some peace. A veranda offers safe, open air for a gentle stroll or a cup of tea in the sun. With only 23 residents, shared spaces feel calm and familiar rather than busy. Activities include creative sessions, gentle exercise, games, coffee mornings, live entertainment and visits from the local reverend - always varied, but never forced.

The home supports a range of needs, particularly for those who prefer a less intimidating, more personalised setting. Whether someone simply wants to feel safe, needs help with day-to-day tasks, or is beginning to need extra support with their memory, care is adapted as needs change so residents can remain settled without the disruption of moving home. Doneraile aims to be a place where residents feel known, valued and part of a family. Prospective residents and their families are welcome to visit to see the home and meet the team.
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Care Provided by Doneraile Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1250
  • Self-Funded Residential Dementia Care: £1050 – £1250
  • RESPITE Self-Funded Residential Care: £1050 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1250

These prices are only a guideline, please contact Doneraile Residential Care Home to find out the exact price for your requirements.

Contact Doneraile Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Doneraile Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jill Keaveney (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

Visiting

  • No appointment is necessary and you are welcome to visit at your convenience.

Parking

  • On road parking is available - Pickup and drop off on driveway.

Doneraile Residential Care Home Reviews (85)

9.9

Doneraile Residential Care Home has a Review Score of 9.9 (9.861) out of 10, based on 23 reviews in the last 2 years.
Over all time Doneraile Residential Care Home has 85 reviews.

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Review from L B (Great-Niece of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently had the pleasure of placing my great aunt in Doneraile and I can't say enough wonderful things about the care she received. From the moment she arrived, every detail was handled with warmth, professionalism, and a genuine dedication to ensuring her happiness and peace. Thank you everyone.
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Review from Carolina Y (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in Doneraile for over 5 years before she passed. I can't thank the team enough for what they did for my mum. They went above and beyond! The home is spotless, and they always treated me with care and respect.
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Review from J S (Daughter-in-law of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law stayed at Doneraile on respite. I can honestly say the care provided was excellent. The home has a lovely homely feel and the management were responsive and showed empathy and support. I can't fault this home. I would definitely recommend Doneraile.
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Review from Paula D (Wife of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise Doneraile Residential Home highly enough, from the first time I stepped through the door, to assess if it would be suitable for my husband, I have been extremely impressed, this really feels like a home from home, it's welcoming, warm and friendly, the entire team are superb, attentive,
compassionate, always respectful and consummately professional, care is tailored for the needs of the individual and regularly reassessed.
Visitors are made welcome and residents are encouraged to interact with other residents and staff with conversation, various activities, games and regular entertainment.
David has a lovely spacious room and food is excellent, delicious and plentiful, something particularly important to David. The premises are always lovely and clean.
I would have no hesitation in recommending Donerail to anyone seeking first class residential care.
One word sums up the wonderful Doneraile Residential care home really and that's superlative.
Reply from Claire McMahon , Area Manager at Doneraile Residential Care HomeThank you so much for your wonderful feedback. We are delighted to hear that your experience with Doneraile Residential Home has been so positive and that David feels comfortable and well cared for. Our team works hard to provide a welcoming, safe, and engaging environment where each resident's individual needs are met, so it is incredibly rewarding to know that our efforts are appreciated. Your kind words about the care, food, activities, and overall environment mean a lot to us.
We will be sure to share your comments with the team - they will be thrilled to hear them! Thank you again for taking the time to share your experience and for recommending Doneraile Residential Home.
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Review from J H (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
It was a very difficult and emotional decision to place mum into care. Mum has vascular dementia and Initially mum was staying for a few weeks but now doesn't want to return to her own home. After two weeks there was a vast improvement in her mood and engagement with activities, best decision mum made
and great peace of mind. The home is very warm and welcoming staff are friendly and approachable. I really like that the managers door is always open, able to chat with management and staff. I can be a daughter again and not a carer.
Reply from Claire McMahon McMahon, Area Manager at Doneraile Residential Care HomeThank you so much for sharing this deeply personal and heartfelt feedback. We understand how difficult and emotional that decision must have been, and it means a great deal to hear that your mum has settled so well and is feeling happier and more engaged. Knowing that you now have peace of mind and are able to be a daughter again, rather than a carer, is incredibly important to us. We're also pleased that you've found the home warm and welcoming, and that you feel able to approach both the management and the team openly. Your kind words will be shared with everyone, and we're truly grateful for your trust in us to care for your mum.
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Review from I D (Wife of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband's care since arriving has been excellent, he is treated with dignity and respect. The caring staff look after his personal care with kindness and all his medical needs are met, as a family we are more than satisfied with the care he receives.
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Review from Derek L (Son-in-law of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent respite care for mother-in-law. Dramatic improvement in 2 weeks.
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Review from Caroline C (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived at Doneraile for 18 months until her death due to old age and frailty. The family and I were so impressed by the way the staff were able to respond to her changing needs over the months. They referred to specialist services to assess and help staff manage different aspects of mums care. The
food was very good and as a family we were welcome to eat with mum in the dining room. We shared meals in mums room too. There is a full range of activities including church services which was important to mum. Mums room was kept immaculately clean as were all areas in the home with regular changes being made to upgrade the home. All emergency issues were dealt with swiftly and we were kept fully informed. We were particularly impressed by the kindness and professionalism shown by all staff in the last few weeks of mums life. Everyone treated mum with dignity and it was obvious how much the staff cared for mum. Nothing was too much trouble and we felt cared for too.
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Review from R M (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my father was only at Doneraile Care Home for a couple of months the whole experience was amazing. From its arrival to his passing the staff where fantastic. They made him and us so welcome like one big family. The home is so beautiful and spotlessly clean. The food is wonderful as well. We
could not have wished for a more loving place for him and we always are grateful to everyone at Doneraile for their care.
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Review from Laura G (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely friendly home with friendly staff always happy to help. Entertainment for the residents games, singing and entertainers coming into the home. Lovely meals are served daily. A sunny garden to sit in.
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Review from J F (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad lived independently keeping active through swimming and walking until last year when his health deteriorated when he needed a short period in hospital. He subsequently came to Doneraile, initially for respite care, in September '24. The staff were so welcoming and compassionate that you immediately
felt 'at home'. Dad soon settled in, taking part in the activities and enjoying the company of the friendly staff and residents. Due to dad's continued vulnerability it was evident that independent living was no longer an option. He is very happy and content to be a permanent resident at Doneraile and he continues to thrive with the excellent and professional care that dad receives.
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Review from A L (Niece of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt, has been a resident at Doneraile for many years now; as her needs have increased, particularly over the last year, these have been met with a professional, caring and compassionate approach. Respect is always demonstrated by the senior and junior carers, alongside maintaining her dignity.
Although, my aunt, is very often happy with her own company, she is always encouraged to join in many of the activities, particularly those, that are of particular interest to her, such as the musical entertainment, visiting pets.
The home is always very clean and tidy and at meal times, the dining room provides a pleasant place for the residents, to have their meals and socialise, if they wish?
I would definitely recommend Doneraile to those who are looking for a residential care home, fir a relative or friend
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Review from Pamela G (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Doneraile for over 3 years now. Mum has a lovely, light, spacious room with her own pictures to remind her of home. Mum has received excellent care whilst living at Doneraile and has known the same carers for a number of years. I am kept well informed of any changes to mum's care
and have enjoyed events for family and friends throughout the year. Mum enjoys taking part in the daily activities and has even been on several local trips out. I would recommend Doneraile to anyone looking for a care home for a family member.
Reply from Claire McMahon McMahon, Area Manager at Doneraile Residential Care HomeThank you so much for your lovely feedback! We're delighted to hear that your mum feels at home at Doneraile and that she enjoys her light and spacious room, filled with her personal touches. It's wonderful to know she's received consistent care from our dedicated team over the years and that she takes part in daily activities and enjoys local outings.We're also glad you feel well-informed about her care and have enjoyed our events for family and friends-it's so important to us to involve loved ones in our community. Your kind recommendation means the world to us, and we're truly grateful for your support. Thank you!
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Review from Linda C (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the care Mum receives. Her room is spacious and the whole home is clean and well-kept. All the rooms and communal areas have been decorated and re-carpeted in the last year. The staff are excellent. The activities offered are varied and interesting. The family are always welcomed
and invited to parties and events.
Reply from Claire McMahon McMahon, Area Manager at Doneraile Residential Care HomeThank you for your kind feedback! We're so glad to hear that you're pleased with the care your mum receives and that she's comfortable in her spacious, well-maintained room. It's wonderful to know you've noticed and appreciated the recent updates to our decor and carpets-we strive to keep the home welcoming and pleasant for everyone. We're also thrilled that you value the excellent work of our staff and the variety of activities we offer. Your mention of feeling welcomed at our parties and events means a lot to us, as creating a family-friendly atmosphere is so important. Thank you for sharing your thoughts-they mean so much to our team!
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Review from Lorraine C (Respite Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate Doneraile high enough, the staff and management made my partner so welcome and looked after him with care respect and kindness. They put my mind at ease the way they kept me informed and the amount of support they gave me and my partner. My partner felt comfortable and happy I have not
seen him like this in years. I just want to say a very big thank you to everyone that helped and made his stay a comfortable and happy stay.
Reply from Claire McMahon McMahon, Area Manager at Doneraile Residential Care HomeThank you so much for your heartfelt feedback. It means the world to us to hear how welcome and cared for your partner felt during his stay at Doneraile. Our team is dedicated to providing care, respect, and kindness to every individual, and we're so glad this made a positive difference for both you and your partner. Knowing that he felt comfortable and happy-especially after so long-truly warms our hearts. We're also delighted to know that our communication and support helped put your mind at ease. Thank you for your kind words and for taking the time to share your experience. It's deeply appreciated by all of us at Doneraile!
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Review from Terry D (Husband of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was in Doneraile from May 2024 to September 2024, when she sadly passed away. The care and support were excellent. My wife loved the sing-song times and the music. The staff are excellent, and nothing is too much to do for the care they give. My mum was also in Doneraile from 2000 to 2002.
Reply from Claire McMahon McMahon, Area Manager at Doneraile Residential Care Homemum was also in Doneraile in 2000 to 2002. Thank you so much for sharing your kind words during what must be a difficult time. We are deeply sorry for your loss and truly appreciate you taking the time to reflect on your wife's time at Doneraile. It means so much to us to hear that she enjoyed the sing-song times and music, and that the care and support provided brought comfort to both of you.We're honoured to have cared for both your wife and your mum, and your trust in us over the years is something we value greatly. Please know that our thoughts are with you and your family, and we're here if you ever need support. Thank you again for your heartfelt message, it means a lot to our team
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Review from John C (Husband of Resident) published on 2 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife suffered from dementia that was getting hard to manage, so she came to Doneraile for 2 weeks' respite. Having been unhappy at our home, she was much happier there. We had some lovely times when I visited. Sadly she had a fatal stroke towards the end of the fortnight. The care home is very well
run. Cleanliness, comfort, care, and food are all good. The big thing is that care is good. The staff are all very helpful. The only slight downside is that space in the communal rooms is a bit limited, but that wouldn't stop me coming back.
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Review from J C (Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, happy with carers, loved the choir and Reverend.
Reply from Hayley Holland, Regional Director at Doneraile Residential Care HomeThank you for your lovely comments its a pleasure to have you residing with us.
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Review from J K (Respite Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Nice big room and the food was ok, not always to my taste! Staff absolutely brilliant, couldn't do enough for me! Always checking to see if all was ok and if I needed anything. Made a couple of friends which was nice!
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Review from I R (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is spacious and peaceful on arrival. It is clean with excellent facilities for example stair lifts. The staff are knowledgeable, professional and patient. I will use Doneraile again when the need arises.
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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Doneraile Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Doneraile Residential Care Home is calculated as follows: ( (237 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 274 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Doneraile Residential Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (0)

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Frequently Asked Questions about Doneraile Residential Care Home

What types of Care is Doneraile Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Doneraile Residential Care Home have?

There are 23 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Doneraile Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Doneraile Residential Care Home to the centre of Newton Abbot?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Doneraile Residential Care Home to verify any information. View our terms and conditions. Doneraile Residential Care Home has an Enhanced Service - more info.