Doneraile Residential Care Home

24 College Road, Newton Abbot TQ12 1EQ
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9.9 80 Reviews
  • Doneraile Residential Care Home, Newton Abbot
High-Quality Care, Sensibly Priced – Welcome to Doneraile Care Home

Doneraile Care Home offers residents a warm and welcoming place to call home, combining affordable care with the reassurance of being part of the award-winning Rose Care Group.

The team at Doneraile understands that families want the very best for their loved ones without the worry of high costs. Doneraile was created to meet the needs of those seeking quality care at a more manageable price – ideal for individuals living with isolation, frailty, or dementia symptoms.

As part of the Rose Care Group, Doneraile benefits from the high standards expected of an award-winning organisation, along with the added value of shared resources, activities, and day visits to nearby homes within the RCG Village community.

Doneraile Care Home provides a safe, friendly, and supportive home-from-home environment, where the professional and compassionate team are dedicated to helping residents enjoy life to the fullest. Each resident is known personally, fostering a close-knit, family atmosphere in a vibrant, smaller home setting.

With engaging daily activities, exciting taster menus, and a strong focus on wellbeing, Doneraile supports residents to live the life they want, in the way that suits them best.

Visitors are warmly invited to come and see for themselves why Doneraile is the affordable choice that never compromises on care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1050
  • Self-Funded Residential Dementia Care: £1050 – £1050
  • RESPITE Self-Funded Residential Care: £1050 – £1050
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1050

These prices are only a guideline, please contact Doneraile Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jill Keaveney (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

Visiting

  • No appointment is necessary and you are welcome to visit at your convenience.

Parking

  • On road parking is available - Pickup and drop off on driveway.

Doneraile Residential Care Home Reviews (80)

9.9

Doneraile Residential Care Home has a Review Score of 9.9 (9.854) out of 10, based on 23 reviews in the last 2 years.
Over all time Doneraile Residential Care Home has 80 reviews.

Overall Experience
  • 70
  • 10
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Date Published
  • 80
  • 4
  • 12
  • 23
  • 57
Reviewer Connection to Doneraile Residential Care Home
  • 20
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  • 12
  • 4
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Total of 80, showing 41-60
Review from Alistair W (Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable, friendly and good food and well looked after.
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Review from Gordon H C (Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say! Since I came here in November 2017 I have received excellent care from the manager and her staff. Being a diabetic they have ensured I have the right food - as I have no teeth my food is minced - great. During the last six months, I have been in an out of hospital and I was really low,
could or would not eat and felt very tired! However, since I came here I have received excellent care and have been encouraged to eat and sleep. Thus in the last few weeks, I have mixed with other residents have fun with them. I am now able to look after myself - enjoy the radio/reading/puzzles and banter with the staff. Thanks Doneraile.
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Review from Neville B (Son of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, efficient and professional. Well-run by management. All staff are caring and compassionate. Nothing is too much trouble. You only have to ask.
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Review from Christopher B (Son of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Doneraile Residential Care Home provides an outstanding service, principally because of the care, energy, imagination and devotion of staff to their tasks. They interact beautifully and appropriately with residents.
They encourage and enable a warm atmosphere with maximum possible interaction with
residents.
They engage openly and positively with residents and relatives. We noticed the happy atmosphere immediately and trusted their care of my mother.
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Review from J B (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father receives excellent care at this home. He is 100 years old.
I would not hesitate to recommend Doneraile. I visit him several times a week and have never had any reason to complain about anything.
The staff are wonderful and caring.
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Review from Y N (Friend of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend for 51 years has dementia and moved into Doneraile last November. I have been very impressed with the home. The staff seem very caring, it is clean and they seem to have entertainment.
I do not know what the food is like but my friend says it's very good. She has a very nice, large room,
with two big windows overlooking the garden.
Today is her 87th birthday and they are having a special tea with a big birthday cake.
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Review from L T (Resident) published on 19 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently moved to Doneraile from my own home as my family live in the States. My room is lovely and light with several of my own plants to look out onto and enjoy. The staff are very caring and I enjoy the meals. My visitors are always welcomed.
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Review from Winifred W (Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Caring staff. Happy to come back.
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Review from Grace W (Resident) published on 7 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice respite from looking after myself. Everyone is very friendly and helpful. Room was comfortable. The food was sufficient for me. The carers were very nice.
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Review from Yvonne C (Daughter of Resident) published on 6 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff of Doneraile enough. My mother lived there for just under four years she passed away in February aged 98. They go out of their way to do anything for her or myself. She enjoyed her time there and the staff would have a joke with her and she with them. After she passed away,
all the staff and owner's said she would be missed.
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Review from Richard G (Nephew of Resident) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I regularly took my father to visit his sister (my aunt) at Doneraile. We were always impressed by the level of care and the ambience for the residents. The staff were always polite, friendly, helpful and welcoming, and more importantly, my aunt always expressed to us how happy she was there and how
she was being well looked after. We and other family members were also promptly informed by the management regarding any health concerns or development, which they dealt with appropriately.
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Review from William B (Nephew of Resident) published on 30 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and cleanliness provided in this home are extremely good. The security and well-being of the residents is always paramount. The staff are always helpful and cheerful while attending to the needs of the residents in a professional manner.
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Review from Ann K (Relative of Resident) published on 30 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a relative of one of the residents at Doneraile, she is very happy and very well cared for. The manager is very caring and that goes for all the staff too. I went to visit my relative on a day which there was a man singing and the staff were also singing and dancing too. All the residents were
really enjoying themselves. I'm always welcomed by friendly staff and offered tea, coffee and biscuits. I'm very happy to recommend Doneraile Care Home and their excellent caring staff.
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Review from O M (Resident) assisted by family/friend published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are wonderful and nothing is too much trouble. The food is excellent and I enjoy the activities. A lovely place to live.
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Review from Gwendoline W (Niece of Resident) published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always found Doneraile very friendly and helpful, always clean and supply good food. Auntie is well treated, clean and tidy and seems very happy.
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Review from Irene S (Resident) assisted by family/friend published on 7 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here and everyone is very kind to me.
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Review from Philip F (Son of Resident) published on 22 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This well cared for home was welcoming, warm and homely for my Father who was cared for extremely well by the dedicated staff. They showed great kindness and empathy and I cannot recommend Doneraile highly enough.
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Review from Michelle C (Granddaughter of Resident) published on 20 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Gran received during her years at Donneraile was fantastic, especially so during her last couple of days.
The care they showed not only to her but their support to me was wonderful and will never be forgotten.
I would highly recommend this home to anyone that asked.
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Review from Shirley (Daughter of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came to Doneraile for 3 weeks respite care. She received great kindness and care from both the staff and management. I wouldn't hesitate to recommend it.
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Review from Barrington (Son of Resident) published on 24 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a warm welcome whenever we visited day or night, personal care was beyond that of a care home, I cannot say how much I have been amazed at the dedication "Beyond the call of Duty" that my father received in his last days. Staff and management were wonderful, what more can one say.
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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Doneraile Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.854 for Doneraile Residential Care Home is calculated as follows: ( (229 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 267 Ratings = 4.854
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Doneraile Residential Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (0)

There are no team members posted.

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