Rose Lodge

A very caring home, a good atmosphere, always something good going on. The staff are quick to respond to any resident needing help, comfort or assistance. I like the fact that there is not a fast turnover of staff. I like the idea of having a good mix of staff, male - female, young men and women and older staff too. Excellent housekeeping, excellent food (with no notice, quite often an invite to sit and eat with residents - so tried and tested). Excellent attention to detail - hairdressing etc.

Rose Lodge is such a unique place for people to live active lives. Care is excellent. Staff are fantastic. It feels so homely and the staff are always happy and smiling. The gardens are created to keep people interested and busy and it feels like a mini zoo with dog, cats, doves, fish, rabbit and chickens! It is wonderful to see people always out for walks, trips or in the garden and in the good weather people spend most time outside. There is always something going on and it always feels good to be there.

A wonderful place to live, the staff are so kind, nothing is too much trouble. Everything is done with love and consideration for the residents and their families. My brother has been there for three years and I cannot praise the management and staff enough.

My wife has dementia and for the last 2 years, has stayed for short spells in a local care home; we have also had occasional live-in carers. Their arrangements did not really work but two months ago she started in Rose Lodge.
We were naturally apprehensive about how she would settle; however, for several months previously she had been attending one or two days a week and this helped immensely. Rose Lodge staff are magnificent - very well trained and considerate, and the whole atmosphere is very friendly. Her room was refurbished beautifully and she is very well looked after. She keeps active, both physically and mentally and is very happy there.

Rose Lodge specialises in dementia cases. They are extremely adept at treating their residents with dignity and respect. There is a lot of humour too. The home has a friendly atmosphere and the gardens are always available to the residents and they have sensory plants etc and a fish pond. They also have pets and chickens which provide interest to the residents.

My mother has vascular dementia which means she usually cannot remember what she was doing even an hour previously. At Rose Lodge, she is living in a very friendly, lively social environment where staff genuinely appear to enjoy the company of the residents and where social, creative activities visiting artists and musicians as well as regular parties, quizzes and events help to make residents families feel really welcome. I have a long commute but look forward to visiting my mum at the end of the day because of the very positive atmosphere and the level of care and interest shown all of the staff.

My mother moved in to Rose Lodge 2 months ago and it has lived up to all our expectations. It really is an exceptional place. The staff are always bright and cheerful and obviously very caring.

What makes Rose Lodge stand out is the activities that residents are able to be involved in. There is such a wide range of things on offer from art to quizzes, music, going out to skittles and walks on the nearby sea front. Residents have things to look forward to and are encouraged to continue their hobbies, or to try new activities. My mum knits and they keep an eye to ensure her wool and needles do not get lost as she finds knitting calming.

My mum is not the easiest person to please, but from the care to the food and the efforts made to make her feel comfortable we simply cannot fault it. The gardens are also superb. Real gardens with chickens and vegetables and lovely places to sit and to enjoy. Thank you to everyone at Rose Lodge.

My wife has been here for 5 months, I have Motor Neurone Disease.
Rose Lodge even provide me with lunch.
The care staff even help me to my car.,
Rose Lodge take residents out in their minibus every day. Residents get pamper days i.e hair and nails.

The staff are kind, caring and know exactly how to engage.
Made a huge difference to the quality of life for the service user.

From the very first day all members of staff were friendly and helpful. They made you feel at home.

Appears to have settled in very well, enjoys the company of special residents, tried to get involved in some activities.

How many people can look back at when their loved one had advanced stage dementia & be filled with happy memories? My lovely mother spent the last 2½ years of her life at Rose Lodge & the smile never left her face. It turned out to be such a joyous, fun end chapter to her life. To offer quality of life at all stages of progressive dementia is the whole ethos of RL & Mum was always included even as she became less able. There, dementia is always respected & treated with dignity, courtesy & patience & they maintain the ability to see the person beneath the illness. They manage to turn dementia, an illness so often regarded & experienced in negative terms, into a happy, positive, meaningful experience. RL is known for their activities & outings and they make full use of their lovely garden at all times. They put so much into the lives of residents. Their parties are wonderful, for both residents & families, whether cream teas in the garden, summer BBQs, seasonal festivities. They instill a sense of fun into daily life & the constant smiles you see on residents’ faces are testament to this, & having animals around was such a constant joy to Mum. It is all about the here & now for dementia patients, & all the here & nows at RL are such good ones. Mum was always kept warm, well fed, well dressed, stimulated, one-to-one attention, & medical care the moment she needed it. They went beyond the call of duty so many times. It meant we never worried about Mum. The carers there are so special & Mum adored them all. For Mum to be surrounded by happy, smiley faces counted for everything. Their blog too deserves special mention & enables distant family members to be able to picture life at RL. It truly is a home in all senses of the word & I was always made to feel so welcome. Mum passed away comfy, pain-free, distress-free & relaxed till the end. No-one could protect Mum from dementia taking its inevitable course but she died with a smile on her face. That’s how it was at Rose Lodge.

There is a manager of "the cottage" which is the part of the home which looks after people in the early stages of dementia. My mum is in the cottage. When I arrived unannounced she was very polite and went to wake my mum to tell her she had a visitor. She filled me in on how my mum was saying that she was booked in with the movement clinic as recently she has become less mobile. Whilst we were talking another lady came by and the manger immediately got up to help the lady, the lady's needs were much more important than our conversation. I was impressed that she treated the lady's needs as urgent.

I would thoroughly recommend Rose lodge to anyone wishing to find a care home for their loved one. The owners, manager and staff go beyond their duties in the care and support given not only to my husband but also myself and family. The care is excellent, my husband loves his new room, his ongoing daily activities, especially when it is not raining and he can help in the garden, either tending the flower beds, brushing the paths, feeding the animals, painting the fence or in his own words, topping up his suntan. Since he has been at Rose Lodge he has a different out;look on life and he is very happy, which means a lot to me.

Happy, satisfied with the cottage and Rose Lodge.

My mother moved into Rose Lodge in June 2015 after being in her own home for 43 years. This was a very big thing for her, she has settled in ok. The staff are very caring, make a big fuss of her, never leaving her on her own when I leave after a visit.
There is always something going on for them to do or being entertained, with outside people. I can visit any time and never feel in the way; and always get offered a cup of tea. They take her out on little trips. I really do feel I couldn't have found anywhere better for her, if she has to be in care, I am more than happy with the care she receives, up to now.

Mum says "It's lovely here, couldn't be better." As a family, both children and grandchildren, we have really been made welcome enabling such vital relationships to be maintained. From the moment mum saw the lovely garden from her room she was happy. To arrive and find her sitting safely in the sun at peace, is such a gift. Her daily walks, often on the beach, make all the difference to mum's quality of life. The wonderful staff have taken the time to get to know mum and make it as much a home from home as possible. We cannot thank them enough.

Staff are always friendly and happy. The care is second to none! Rose Lodge always go the extra mile, and their attention to the little things are what make them stand out.

Rose Lodge provides residents with a sense of home. The staff are its greatest assets. They go the extra mile, they do it willingly and cheerfully. They make my life easier, nothing has ever been too much trouble. My father is, as I write, dying. The care they are providing my dad and us as a family is wonderful. Beyond the call of duty.

A no nonsense home which never ceases to amaze at the level of interaction, care and affection they have for their residents including my mother. I am free to come and go as I please- at meal times am always offered to join them. They, in my experience, always take a pro active approach to any problem and are willing to/happy to take the families views into their care plans. I couldn't recommend more highly.