Rose Lodge

2 Isca Road, Exmouth EX8 2EZ
Review Us
9.7 93 Reviews
  • Rose Lodge, Exmouth
Rose Lodge Care Home offers specialist dementia care in Exmouth and has two small communities (around 16 residents in each) for people living with dementia.

The cottage is designed for people with early to mid-stage dementia and the lodge is designed for people with mid to late-stage dementia.

The two communities have a similar look and feel, to ease any moves between the communities. The home's design and decoration support independence and encourage active and sociable lives. Rose Lodge has generous terraces and gardens which residents are encouraged to use.

By having two communities on the same site, Rose Lodge ensure that residents live with people at a similar stage of dementia and this increases well-being and minimises friction between residents. Two activity programmes are tailored to the specific needs of each community.

Living an active and sociable life is essential to the resident's well-being. Activities at Rose Lodge include daily walks and trips in the minibus, weekly fitness classes, dancing, choir, music, arts and crafts, gardening and looking after pets which include a dog, cats, a rabbit, chickens, fish and doves. Resident's pets can usually be accommodated.

Rose Lodge received an outstanding rating from the Care Quality Commission in 2019, a gold award from Sterling University's Dementia Centre for the design of the cottage in 2016. Rose Lodge has been featured in the Journal of Dementia Care in April 2013 and Devon Life in 2017-2019.

The team at Rose Lodge know how difficult the decision can be to move to a care home. To ease this transition, they offer daycare where people can join the community for one or more days a week, befriend the residents, and join in the daily activity programme. Respite care is also offered, subject to room availability.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1515 – £1715
  • Self-Funded Residential Dementia Care: £1515 – £1715

All activities and services are included in our fees.


Our fees are based solely on the room and we do not vary our fees on the basis of care needs as they change over time.


Once we agree the fees before admission they are only varied to take account of inflation, or when a resident moves room.

These prices are only a guideline, please contact Rose Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Eminence Care Ltd

Person in charge

  • Tracey Long (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • People living with dementia
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (16)

Visiting

  • If you would like to discuss your requirements with the manager then please call to make an appointment. You are also welcome to visit you can either call to arrange a viewing but you are also welcome to visit unannounced although the Manager may not be available when you visit.

Parking

  • Parking on site

Total of 93, showing 1-20
9.7

Rose Lodge has a Review Score of 9.7 (9.738) out of 10, based on 29 reviews in the last 2 years. Over all time Rose Lodge has 93 reviews.

Overall Experience

  • 81
  • 12
  • 0
  • 0
  • 0

Date Published

93
11
23
28
65
Overall Experience  Overall Experience 5.0 out of 5

This is the best care home I have ever seen. The staff are lovely.

Reply from Andrea Luxton-Keough, Manager at Rose Lodge

Thank you, this review means so much to us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care and kindness my mother is recieving. I like their open door policy and whenever I walk in the residents are relaxed and happy. There are activities taking place for those who wish to join in. The residents are treated with respect and dignity. My mother always looks immaculate
and is looked after by angels who really care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot tell you happy I am with the care given to my Mother at Rose Lodge. This is a care home like no other. The kindness and respect afforded the residents is off the scale. This place is more than a care home, it is a community. It has a lovely, relaxed atmosphere, and feels completely unclinical,
even though I know the clinical care is second to none.
On my mother's birthday they put up balloons, made her a cake, and gave her presents! So thoughtful.
Every week they hold activities, even taking the residents on a Stuart line cruise!
The staff are dedicated, kind and caring to both the residents, and visitors. Nothing seems like too much
The management team is fantastic, and it shows as all the carers seem so dedicated in their jobs.
I am so happy that my mother is at Rose Lodge, and thank you for looking after her so lovingly.
10/10

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to mum at Rose Lodge is exemplary. This month in particular the team has been proactive in moving mum to a ground floor room to ease her care and give her more space and comfort. Well done team.

Reply from Andrea Luxton-Keough, Manager at Rose Lodge

It is an absolute pleasure, small changes to make big differences . Thankyou for your feedback .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate and relieved that my partner has a room now in Rose Lodge. The staff are truly caring and respectful and kind to all residents and an amazing team. I visit each day and am lucky to live near. It is a very happy and safe homely atmosphere and I have spoken to several people who
have had relatives living there and all of them have had very positive comments and would like myself give it top marks!

Reply from Andrea Luxton-Keough, Manager at Rose Lodge

Thank you for your kind comments. We are so pleased that your partner has settled in well with us, the team work so hard to create our lovely, homely atmosphere and we are very pleased that you are so happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Bringing my husband into Care after having himĀ  at home for 7 years with Alzheimer's and dementia was very daunting. My husband had enjoyed a busy and active outdoor life. Fortunately with the exceptional care at Rose Lodge he settled down and enjoyed the beautiful garden ,varied activities and outings
,good food and the cake also other treats ! There was always a smiling face and company to jolly him through his difficult moments and settle him down. I looked forward to visiting and sharing the delicious meals and friendship of all the staff and other relatives.
I was confident to leave him embraced by the Rose Lodge Family sadly he died in peace with family around him and with superb care at Rose Lodge

Reply from Andrea Luxton-Keough, Manager at Rose Lodge

Thank you for your lovely comments. It makes the Rose Lodge family very proud of what we do and why we do it. Everyone who lives at Rose Lodge live in the hearts of all of us and this shines through in all the love and care that they give to each person every day. We love to have you visit us and hope you always will.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has Alzheimers and has been resident at Rose Lodge about 7 years. During this time the staff team have remained mostly the same, bringing consistency to mum's care and reassurance to us, that her personality, her preferences and needs are well known and well managed. As her functioning has
declined we have been kept well informed of any changes and we feel contained and comforted knowing staff have her best interests central to any decision making regarding her day to day and long term care. We are always warmly welcomed, the environment feels personal and the activities are varied. I cannot thank the team enough for the peace of mind they bring to our family and the professionalism they show in their interactions with mum and with us. It is a difficult journey to witness but I wouldn't wish her anywhere else because I genuinely feel they love her like a family

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Rose Lodge has cared for my mother for almost three years. During that time she has received excellent care and sympathetic responses to her diminishing capabilities. They go out of their way to make life fun and interesting when memory loss reduces life to in the moment. She could not ne in a better
place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Generally very good. Staff are friendly and welcoming. Standard of cleanliness excellent. Rose Lodge always smells fresh and clean. Hairdresser, chiropodist, optician and dentist available. Weekly entertainment, plus visits from outside animal and bird sanctuaries provide therapeutic benefits. Also
trips out in home's minibus are frequent and pleasurable for residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, attentive and loving care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My partner settled really well at Rose Lodge after a stay in hospital. All the staff are fantastic - very friendly, caring and kind. The home is very homely, it has a lovely garden and the more able residents have regular trips out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife has been attending weekly daycare at Rose Lodhge for around 18 months. She had moderate to advanced Alzheimer's and during her time at Rose Lodge, we have had nothing but praise for the care, support, and cognitive stimulation she has received. Rose Lodge is warm and welcoming and the staff
is thoroughly professional, kind, and caring. Home from home is the thought that comes to mind when I think of Rose Lodge and the benefits my wife gains from her weekly visits are priceless. I couldn't thank Rose Lodge enough for the care they give her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and very professional.
Management are friendly.
It feels like you are visiting family. So welcoming.
Treated my Mum with dignity, respect, and love.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Rose Lodge is a fantastic place. My Dad has been there for many years now. They are great for looking after people with dementia. They have always had a lot of things going on, from animals coming to visit to people coming to sing. This week they had a local school visiting.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We visit Rose Lodge every week and are always welcomed by all staff. Mum is safe, happy, and well cared for. The staff understand her needs and are able to support Mum with the everyday tasks she doesn't do well on her own. This includes personal hygiene and wellbeing. Rose Lodge has a minibus and takes
Mum and other residents on trips away from the home which is enjoyed by everyone. We have witnessed so many lovely acts of care and kindness by the staff to residents which seems to come naturally for them all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Strengths -
Treating each resident as an individual and getting to know them well.
The social media page: Keeps family and friends up to date.
The carers - are approachable, empathetic, and happy.
The frequent and regular entertainment.
The overall atmosphere and ethos.
To improve -
Availability
of monthly programme sheet.
Monitoring outings for wheelchair users, to take turns.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

There is always a warm and friendly atmosphere at Rose Lodge, and the residents are treated with affection and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad has been cared for at Rose Lodge for nearly 2 years. He has advanced Alzheimer's.
He is treated with dignity, love, and respect.
I cannot speak highly enough of the exemplary care he receives. I could not ask for better care in his own home.
The meals are delicious and all home-cooked. Entertainment
is wide-ranging and daily. A wonderful care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Rose Lodge is a warm and welcoming home from home. Mum came first as a day visitor to give us respite and enjoyed helping to wash up and cheer up other residents. She is now in The Lodge and is always well dressed and looks content. The food is lovely and nutritious. The staff are friendly and attentive.
Thank you to all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The team welcomed my Mother who transferred in from another county and have made her feel part of the community, settling her in and making her feel very at home. It came after she had a fall so there was a bit of disposition for my Mum which she has been able to successfully navigate with the support
of the Rose Lodge staff.
I haven't seen my Mum so engaged in her surroundings when in hospital for a number of years only confirming it was the right decision for her to be in such a supported, caring social environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Rose Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Rose Lodge is calculated as follows: ( (264 Excellents x 5) + (77 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 347 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Lodge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (3)

Loading...

Meet the Team (2)

Andrea

Andrea Luxton-Keough

Job Title: Care Director/Nominated Individual

Joined: 2019

Andrea lives in Exmouth, she has over 20 years of experience supporting people who are living with dementia.


Andrea has a BSc Hons Degree in Dementia Studies and an RMA L4. In 2019, Andrea completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning and The Butterfly Project.


Andrea believes that each person has the right to live well, and this happens by putting their emotional needs at the centre of what Rose lodge does.


The people who live in our communities are our family; together we celebrate life, embracing the potential of the here and now, the beauty of the moment and sharing the daily ebb and flow of life.


Rose Lodge is passionate about what we do because we know it works.

Tracey

Tracey Long

Job Title: Registered Manager

Joined: 2015

Tracey has worked at Rose Lodge since 2015. She began her journey as care for the Cottage community and has worked her way up to taking over as Registered Manager in 2021. Tracey has a Level 5 in Leadership in Health and Social Care Management and completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning.


Tracey shares the same passion and beliefs as Andrea. She believes that everyone has the need to feel loved, valued, and heard and to have a reason to get up in the morning.


In each community, Tracey leads the team in living and working together. There are no barriers, no uniforms, drug trollies, routines or anything that creates a divide between us and our family members.

Frequently Asked Questions about Rose Lodge

What types of Care is Rose Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Lodge have?

There are 33 Single Rooms.

What are the Facilities & Services at Rose Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Lodge to the centre of Exmouth?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Lodge to verify any information. View our terms and conditions. Rose Lodge has an Enhanced Service - more info.