Rose Lodge

2 Isca Road, Exmouth EX8 2EZ
Review Us
9.7 93 Reviews
  • Rose Lodge, Exmouth
Rose Lodge Care Home offers specialist dementia care in Exmouth and has two small communities (around 16 residents in each) for people living with dementia.

The cottage is designed for people with early to mid-stage dementia and the lodge is designed for people with mid to late-stage dementia.

The two communities have a similar look and feel, to ease any moves between the communities. The home's design and decoration support independence and encourage active and sociable lives. Rose Lodge has generous terraces and gardens which residents are encouraged to use.

By having two communities on the same site, Rose Lodge ensure that residents live with people at a similar stage of dementia and this increases well-being and minimises friction between residents. Two activity programmes are tailored to the specific needs of each community.

Living an active and sociable life is essential to the resident's well-being. Activities at Rose Lodge include daily walks and trips in the minibus, weekly fitness classes, dancing, choir, music, arts and crafts, gardening and looking after pets which include a dog, cats, a rabbit, chickens, fish and doves. Resident's pets can usually be accommodated.

Rose Lodge received an outstanding rating from the Care Quality Commission in 2019, a gold award from Sterling University's Dementia Centre for the design of the cottage in 2016. Rose Lodge has been featured in the Journal of Dementia Care in April 2013 and Devon Life in 2017-2019.

The team at Rose Lodge know how difficult the decision can be to move to a care home. To ease this transition, they offer daycare where people can join the community for one or more days a week, befriend the residents, and join in the daily activity programme. Respite care is also offered, subject to room availability.

Show Rose Lodge on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1515 – £1715
  • Self-Funded Residential Dementia Care: £1515 – £1715

All activities and services are included in our fees.


Our fees are based solely on the room and we do not vary our fees on the basis of care needs as they change over time.


Once we agree the fees before admission they are only varied to take account of inflation, or when a resident moves room.

These prices are only a guideline, please contact Rose Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Eminence Care Ltd

Person in charge

  • Tracey Long (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • People living with dementia
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (16)

Visiting

  • If you would like to discuss your requirements with the manager then please call to make an appointment. You are also welcome to visit you can either call to arrange a viewing but you are also welcome to visit unannounced although the Manager may not be available when you visit.

Parking

  • Parking on site

Rose Lodge Reviews (93)

Total of 93, showing 81-93
9.7

Rose Lodge has a Review Score of 9.7 (9.738) out of 10, based on 29 reviews in the last 2 years. Over all time Rose Lodge has 93 reviews.

Overall Experience

  • 81
  • 12
  • 0
  • 0
  • 0

Date Published

93
11
23
28
65

Review from Rod P (Son of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has vascular dementia which means she usually cannot remember what she was doing even an hour previously. At Rose Lodge, she is living in a very friendly, lively social environment where staff genuinely appear to enjoy the company of the residents and where social, creative activities visiting
artists and musicians as well as regular parties, quizzes and events help to make residents families feel really welcome. I have a long commute but look forward to visiting my mum at the end of the day because of the very positive atmosphere and the level of care and interest shown all of the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B M (Husband of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for 5 months, I have Motor Neurone Disease.
Rose Lodge even provide me with lunch.
The care staff even help me to my car.,
Rose Lodge take residents out in their minibus every day. Residents get pamper days i.e hair and nails.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caya E (Daughter of Resident) published on 23 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in to Rose Lodge 2 months ago and it has lived up to all our expectations. It really is an exceptional place. The staff are always bright and cheerful and obviously very caring.


What makes Rose Lodge stand out is the activities that residents are able to be involved in. There

is such a wide range of things on offer from art to quizzes, music, going out to skittles and walks on the nearby sea front. Residents have things to look forward to and are encouraged to continue their hobbies, or to try new activities. My mum knits and they keep an eye to ensure her wool and needles do not get lost as she finds knitting calming.


My mum is not the easiest person to please, but from the care to the food and the efforts made to make her feel comfortable we simply cannot fault it. The gardens are also superb. Real gardens with chickens and vegetables and lovely places to sit and to enjoy. Thank you to everyone at Rose Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E F (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are kind, caring and know exactly how to engage.
Made a huge difference to the quality of life for the service user.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T B (Husband of Resident) published on 1 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Appears to have settled in very well, enjoys the company of special residents, tried to get involved in some activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vicki B (Daughter of Resident) published on 26 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

How many people can look back at when their loved one had advanced stage dementia & be filled with happy memories? My lovely mother spent the last 2½ years of her life at Rose Lodge & the smile never left her face. It turned out to be such a joyous, fun end chapter to her life. To offer quality of life
at all stages of progressive dementia is the whole ethos of RL & Mum was always included even as she became less able. There, dementia is always respected & treated with dignity, courtesy & patience & they maintain the ability to see the person beneath the illness. They manage to turn dementia, an illness so often regarded & experienced in negative terms, into a happy, positive, meaningful experience. RL is known for their activities & outings and they make full use of their lovely garden at all times. They put so much into the lives of residents. Their parties are wonderful, for both residents & families, whether cream teas in the garden, summer BBQs, seasonal festivities. They instill a sense of fun into daily life & the constant smiles you see on residents’ faces are testament to this, & having animals around was such a constant joy to Mum. It is all about the here & now for dementia patients, & all the here & nows at RL are such good ones. Mum was always kept warm, well fed, well dressed, stimulated, one-to-one attention, & medical care the moment she needed it. They went beyond the call of duty so many times. It meant we never worried about Mum. The carers there are so special & Mum adored them all. For Mum to be surrounded by happy, smiley faces counted for everything. Their blog too deserves special mention & enables distant family members to be able to picture life at RL. It truly is a home in all senses of the word & I was always made to feel so welcome. Mum passed away comfy, pain-free, distress-free & relaxed till the end. No-one could protect Mum from dementia taking its inevitable course but she died with a smile on her face. That’s how it was at Rose Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela W (Wife of Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would thoroughly recommend Rose lodge to anyone wishing to find a care home for their loved one. The owners, manager and staff go beyond their duties in the care and support given not only to my husband but also myself and family. The care is excellent, my husband loves his new room, his ongoing daily
activities, especially when it is not raining and he can help in the garden, either tending the flower beds, brushing the paths, feeding the animals, painting the fence or in his own words, topping up his suntan. Since he has been at Rose Lodge he has a different out;look on life and he is very happy, which means a lot to me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronald W (Resident) assisted by family/friend published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy, satisfied with the cottage and Rose Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn G (Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Rose Lodge in June 2015 after being in her own home for 43 years. This was a very big thing for her, she has settled in ok. The staff are very caring, make a big fuss of her, never leaving her on her own when I leave after a visit.
There is always something going on for them to
do or being entertained, with outside people. I can visit any time and never feel in the way; and always get offered a cup of tea. They take her out on little trips. I really do feel I couldn't have found anywhere better for her, if she has to be in care, I am more than happy with the care she receives, up to now.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charlotte E (Daughter of Resident) published on 12 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum says "It's lovely here, couldn't be better." As a family, both children and grandchildren, we have really been made welcome enabling such vital relationships to be maintained. From the moment mum saw the lovely garden from her room she was happy. To arrive and find her sitting safely in the sun
at peace, is such a gift. Her daily walks, often on the beach, make all the difference to mum's quality of life. The wonderful staff have taken the time to get to know mum and make it as much a home from home as possible. We cannot thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kerry F (Friend of Resident) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and happy. The care is second to none! Rose Lodge always go the extra mile, and their attention to the little things are what make them stand out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian B (Daughter of Resident) published on 5 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rose Lodge provides residents with a sense of home. The staff are its greatest assets. They go the extra mile, they do it willingly and cheerfully. They make my life easier, nothing has ever been too much trouble. My father is, as I write, dying. The care they are providing my dad and us as a family
is wonderful. Beyond the call of duty.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela Y (Daughter of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A no nonsense home which never ceases to amaze at the level of interaction, care and affection they have for their residents including my mother. I am free to come and go as I please- at meal times am always offered to join them. They, in my experience, always take a pro active approach to any problem
and are willing to/happy to take the families views into their care plans. I couldn't recommend more highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Rose Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Rose Lodge is calculated as follows: ( (264 Excellents x 5) + (77 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 347 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rose Lodge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (3)

Meet the Team (2)

Andrea

Andrea Luxton-Keough

Job Title: Care Director/Nominated Individual

Joined: 2019

Andrea lives in Exmouth, she has over 20 years of experience supporting people who are living with dementia.


Andrea has a BSc Hons Degree in Dementia Studies and an RMA L4. In 2019, Andrea completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning and The Butterfly Project.


Andrea believes that each person has the right to live well, and this happens by putting their emotional needs at the centre of what Rose lodge does.


The people who live in our communities are our family; together we celebrate life, embracing the potential of the here and now, the beauty of the moment and sharing the daily ebb and flow of life.


Rose Lodge is passionate about what we do because we know it works.

Tracey

Tracey Long

Job Title: Registered Manager

Joined: 2015

Tracey has worked at Rose Lodge since 2015. She began her journey as care for the Cottage community and has worked her way up to taking over as Registered Manager in 2021. Tracey has a Level 5 in Leadership in Health and Social Care Management and completed an eight-day course in Birmingham with Meaningful Care Matters in the planning, design and facilitation of Dementia Care Learning.


Tracey shares the same passion and beliefs as Andrea. She believes that everyone has the need to feel loved, valued, and heard and to have a reason to get up in the morning.


In each community, Tracey leads the team in living and working together. There are no barriers, no uniforms, drug trollies, routines or anything that creates a divide between us and our family members.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Lodge to verify any information. View our terms and conditions. Rose Lodge has an Enhanced Service - more info.