Rose Lodge

The time came for my husband to move into care and I could not have found a better place than Rose Lodge. The care he receives is excellent. The staff are cheerful and patient and interested in him as an individual which makes Rose Lodge a happy place. They encourage him to join in the many varied activities and go the extra mile to celebrate special occasions. I also appreciate the care taken to keep everyone covid free and visiting is pleasant in his spacious room.

Very good care taken of my mum.

As previously, Rose Lodge has shown itself to be outstanding in its care of our dad and he continues to thrive whilst heading towards his 102 birthday.

In the early days of my relative's time at the home, she really enjoyed the day trips to the beach, when she could walk along the promenade with some of the other residents. Her room is clean, light and airy, and she has privacy; the day rooms are pleasant, and the garden is lovely and big enough to cater for many of the residents at the same time; there is also shade available if needed.

Even during the last very worrying twelve months, Rose Lodge has consistently maintained an excellent standard of care, putting into place all anti-infection methods for Covid-19 and continuing to offer its residents a varied programme of entertainment. I couldn't have asked for better care for my mum and feel lucky to have her reside at Rose Lodge.

Dad and the other residents are always clean and tidy. The home again is clean and tidy. I am pleased with the care he gets and the many activities such as local walks, live music and gardening.

My Aunt has been more than well cared for by Rose Lodge for now over three years. She is very happy there and regards it as her home. The most impressive aspect that I see on my visits is the high ratio of caring staff to residents. There are also always activities going on.

Rose Lodge has consistently provided the best care for my mother over the three years she has been a resident. Staff deal with every challenge presented, professionally and with genuine care and concern. I couldn't recommend Rose Lodge highly enough.

Both my brother and I cannot rate the Rose Lodge staff highly enough. Every time we have been to visit Dad, every single member of staff have gibe wat more than the extra mile. It gives us such comfort to know that our Daf is safe, well, warm and looked after with the highest of care. Top team Rose Lodge - thank you.

My sister and I looked at several homes before selecting Rose Lodge. Mum is very happy at Rose Lodge; the staff are brilliant. Mum has a lovely room, and having her own ensuite shower has a very important factor for a very private lady. Mums condition will deteriorate, but we are happy to keep her in Rose Lodge for the remainder of her life.

My wife has been a resident in Rose Lodge for nearly four years. She suffers from Alzheimer's, but within the constraints that this imposes on her, she is very happy and until recently, had remained able to take part in the excellent activities provided. The staff are well-trained, caring and efficient; they are easy to communicate with. Food is excellent and medical attention well looked after. As a visitor, I am always welcomed, and I am happy that I am able to have full confidence in the way my wife is being looked after.

Rose Lodge is without a doubt a fabulous care home for those with dementia. We had experienced the nightmare homes prior to mum being offered a place here and what a relief it was, 6 months on and the leadership, care and compassion shown to my mother has been without fault. Leadership respond promptly to any queries and carers always keep the family informed and involved. Carers are always focused on the residents tailoring a wide range of activities to suit and, above all, creating a loving family community.

His room is lovely with access to a very beautiful garden. There are animals, pets, plants, a pond, it's lovely. Now it's Covid-19, I can't see him. I call him every day and the staff are always kind and informative as to his health and general wellbeing. They are brilliant and tolerant. I am video calling now and they always accommodate this with pleasure.

My sister posted a review here three years ago, and our mother is still living in The Cottage. She had been in three other care homes prior to arriving here, and we were beginning to despair. We are so grateful to have found Rose Lodge. Mum is not a joiner-in, preferring to keep to herself, reading books and knitting. However, she is encouraged to get up and out of her room every day, and sits contentedly in her favoured chair, from where she can watch the comings and goings of everyone else. She is not, therefore, isolated but included as part of The Cottage family as far as she is willing to be. She is regularly engaged by staff as they go about their business, calling out to her by name, offering her cups of tea, (just how she likes it) and they also ensure she gets one-to-one time, as with all residents. Everyone who works there does a marvellous job, so that we feel very confident about her well-being at all times, and can see the evidence when we visit. It is a calm and welcoming place.

No care facility is perfect but my opinion is that Rose Lodge has the right balance for the resident's needs and I would recommend it.

I would like to express my thanks and appreciation.

My husband has now been a resident since June 2019 and prior to that a Day Care service user for a year. The care he has received is outstanding. He is kept stimulated with all the wonderful activities and outings. Everything is well thought out and geared towards giving people with dementia a rewarding purposeful life. Handing the care of a loved one over to others is an act of trust and one hopes that that person will be cared for properly and you take for granted that carers will always do what is best for them. Rose Lodge do! Everyone from the laundry ladies who work very hard keeping residents in beautifully laundered clothes, to the cleaners who keep everywhere smelling clean and fresh deserves praise. We are so grateful to the manager who is like a breath of fresh air, the driver who has shown kindness beyond the call of duty, the member of staff who responds to queries quickly and efficiently and to all of the wonderful caring staff, we as a family sent our heartfelt thanks.

I cannot express in words the love, care and attention Rose Lodge has given my mum in the last 3 and a bit years as a resident and sometime before that as a day resident.

I'm just back from the Boogie Woogie singing experience, professional interactive entertainment provided for all the residents and their families/friends of both the cottage and the lodge. We've all been singing and waving union jacks as well as enjoying a drink in a relaxed happy atmosphere. Brilliant thank you.

Have visited my brother many times and although he is in the last stages of Altzheimers. I feel he is very well looked after and the staff couldn't do more for him.